12Game.com 

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Rated 1 out of 5 stars

I cancelled an order, but it seemed the system didn't pick up on this. I called customer service to confirm my cancellation of the order. She went through all the information and the cancellation... See more

Rated 1 out of 5 stars

although it is true that there are sometimes nice offers on the site, it still is far from the cheapest sites out there. And it is focused on the Netherlands, the other countries they service are le... See more

Rated 1 out of 5 stars

bad service - no response - haven't received package i haven't received package and they didn't spend time to solve this. also no confirmation they put effort for me. Terrible service

Rated 1 out of 5 stars

17/10 ordered a game, Belgium is 3 to 4 fats for delivery. 28/10 still haven't recieved the parcel, after phonecall they said it will be delivered in 4 days .

Company details

  1. Gaming service Provider

Information provided by various external sources

Specialist in games- en consoles. Snel, makkelijk en goedkoop games en pre-orders bestellen voor jouw PS3, Xbox 360, PS Vita, Wii U, 3DS en meer!


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All reviews

(436)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and Easy

Great experience !

Fast and easy way to buy my games.

Even in the holiday period it took them only 2 days to deliver.

December 30, 2013
Unprompted review
Rated 5 out of 5 stars

great service!

They emailed me for the delay and handeled it very well. I even got a 3 euro discount on my second purchase! I got my games now and I am very happy with it!

Thanks a lot from a happy gamer

December 25, 2013
Unprompted review
Rated 4 out of 5 stars

Good service and fair prices

The service is good, when they say you will get the game in 2 days, it will be there in 2 days.
Prices are fair and most of the time lower then by other gameshops.

November 27, 2013
Unprompted review
Rated 5 out of 5 stars

Great!

Arrived on the fourth day after ordered. Everything perfectly in order. Would certainly recommend!

November 23, 2013
Unprompted review
Rated 4 out of 5 stars

Fine service, Good game!

I just like how the website takes care for their customers, They delivered my game in time, it was undamaged, it worked fine, it was cheap. I'm simply satisfied!

November 18, 2013
Unprompted review
Rated 5 out of 5 stars

Great service, great prices

I've ordered a lot of different items at this store and i've almost always got them on time and in the right state. The exeptions are when the postal service was on strike and I got my package a few days later than expected and once when I got a damaged copy of a game which I was able to switch for a working version within two days. I can't comment on their helpdesk as I haven't had the need to call them so far yet the service I have experienced was really great. I would definitely recommend this company to anyone who wants to buy games at great prices and with great service.

November 17, 2013
Unprompted review

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