Althealth 

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Rated 1 out of 5 stars

I would not recommend ordering from this company. I placed an order and 4 days later received an email stating that the items cannot be supplied. No apology and no reason given, only that the 'reason... See more

Rated 1 out of 5 stars

My wife has MS and ordered Kalawalla because she finds this helps, I have ordered Kalawalla in the past and would give 5 stars.BUT now I have ordered Kalawalla again, and have tried to contact Mike b... See more

Rated 5 out of 5 stars

Hi, Living in a world where money so often comes before ethics or people, it's great to come across a company that is prepared to buck that trend. Thank you for taking note of my concerns about the... See more

Rated 1 out of 5 stars

I would give 0 if I could! Do not use this company they are fraudulent I ordered a product and then received an email that it is out of stock and that I have not been charged. After checking my bank s... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

Shop from our huge selection of vitamins, vitamin supplements, vitamin nutrition supplements, and alternative health supplements. Great prices special offers and free pos


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(75)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Steer Clear

I would not recommend ordering from this company. I placed an order and 4 days later received an email stating that the items cannot be supplied. No apology and no reason given, only that the 'reason will appear on the Product Page'. If the item isn't available then why is it 'available' to purchase from their website and why would it take FOUR days to realise that it's actually unavailable?! Dreadful service.

January 13, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered Kalawalla and now cannot contact the Company…

My wife has MS and ordered Kalawalla because she finds this helps, I have ordered Kalawalla in the past and would give 5 stars.BUT now I have ordered Kalawalla again, and have tried to contact Mike by phone several times and the company and none of emails go through (returned) no matter what email address I use.
I am beginning to think the company is going BUST

November 21, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a product from this company…

I ordered a product from this company and as soon as it was placed. I received an email from Spike (Mike).
Email stating that products were not in stock and that I was not charged. Which 2 weeks later the transaction that I made with them still appears as a pending transaction on my account. Contacted Barclays. It is being dealt with. This man has not responded to one single email and yes, it is true that this company are only middle men. There are a number of ways to deal with this problem, where my expertise comes in. So anybody thinking of placing an order with this company? Be aware. Check your statements because he will tell you that you have not been charged. But really you have been charged. And if you try to call Spike? You will notice that his messages cannot be received by you because its FULL.

May 23, 2022
Unprompted review
Rated 1 out of 5 stars

I would give 0 if I could

I would give 0 if I could! Do not use this company they are fraudulent I ordered a product and then received an email that it is out of stock and that I have not been charged. After checking my bank statement I can see that I have been charged and no refund in sight. I have requested my money back but still nothing from them. Since ordering from them there has been a lot of fraudulent activity on my account & money is being taken out from foreign countries. STAY AWAY!!!!

June 19, 2021
Unprompted review
Althealth logo

Reply from Althealth

hi you ordered 4 days ago, our service log reflects

14-06-2021 10:00: Order Placed.
14-06-2021 10:09: One or More of the Products Ordered are Unobtainable

you lodged your payment on PayPal, We have no taken payment from PayPal , The payment on PayPal is voided.
Its good to be aware of scammers but I am not one, I've been trading online since 1998, I am sorry we did not have the product you ordered that is why we emailed you 9 minutes after placing the order we sent you this email
"When contacting the maker, we found out that the Item(s) cannot be supplied, the reason will appear on the Product page. No payment has been taken for this product by credit card or chq. If paying by PayPal we have not captured and voided the payment. The order has been cancelled."

Take Care and have a good day

Rated 1 out of 5 stars

ABSOLUTE RUBISH!!!

ABSOLUTE RUBISH!!!
I tried to buy several types of products and all of them were canceld.
when i tried to contact them a man picked up the phone.he was on the phone like understood nothing about company and products and just shook the phone very easily.many time.thr web size... co.uk but I could not buy anything from England. WASTING TIME!!!

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

Unfailingly reliable

I have used this company many times and have never been let down yet. Orders arrive very quickly and are always complete. Long may this continue.

May 26, 2015
Unprompted review
Rated 1 out of 5 stars

Disaster!!!

On 23/11/2014 I ordered 2 different jars of honey. Paid by paypal. Recieved confirmation from paypal straight away. After almost 2 weeks I send 2 e-mail to althealth that I still haven't got honey or e-mail confirmation from them. They did not respond to my e-mails. Two days later I called them and they said that they did not have a products in stock and emailed me on 24/11. I checked my e-mail box and spam box and not such a e-mail from them at all. And they still got these honey in stock on their website.
To summarize - AVOID BY ALL COST!!!

December 10, 2014
Unprompted review
Althealth logo

Reply from Althealth

hi its true i could not fulfil the order and have delisted the products from the website, the payment was lodged on paypal but this payment was voided back and not taken. 2 status email was sent to the customer i.e. 'One or more of the products you ordered are no longer made, we have assigned an alternative, by going to the product you ordered and click the link displayed for the Alternate. we are closing your order, we have not taken a payment, if you want the alternative, you can either have the order reopened or you can place a new order.' Ive been online since 1998 and take this feedback into consideration and respect. kind regards Mike sorry i could not provide the Honey

Rated 3 out of 5 stars

Inefficient packaging

Delivery was quick but inside packaging was not protective enough and two of the screw plastic lids were broken, I assume from the trip...

March 21, 2014
Unprompted review
Rated 4 out of 5 stars

Prompt service

AltHealth is, as far as I can determine, the only UK site selling Miradin turmeric supplement (formerly Fortodol). Repeat orders over the past 3 years have been dealt with promptly and the product has been delivered within a few days. I am disappointed that the 100 capsule option has been discontinued as it was great value for money.

January 25, 2014
Unprompted review
Rated 3 out of 5 stars

Insufficient packing

I received the delivery on time but on opening the packet I found one of the bottle tops broken. The contents had spilled into the envelope. Perhaps wrapping the bottles in one layer of bubblewrap is not adequate.

October 18, 2013
Unprompted review
Rated 5 out of 5 stars

Relaible, helpful, and fast

Have used althealth for years and am always impressed bu how efficient they are, and how fast the orders are sent. They had to phone me with a query once and did so very fast, were friendly and helpful, and I wouldn't hesitate to recommend them.

September 24, 2013
Unprompted review
Rated 4 out of 5 stars

Pretty good!

I had heard that L-theanine was good for combating anxiety, so I purchased some as well as some Evening Primrose Oil, which is said to relieve symptoms of IBS. The L-theanine didn't seem to have much effect, the Evening Primrose Oil I'd say did provide some improvement. The order arrived in reasonable time (I had standard delivery). Overall I'd say AltHealth is satisfactory, but not the best. I've recently ordered from a competitior and their standard delivery was free. Their packaging for the pills was much better, too (a zip-up bag rather than bags sealed with the product label).

August 20, 2013
Unprompted review
Rated 2 out of 5 stars

Very slow!

Well I have to say that I am really disappointed, I ordered my multivitamines last Thursday, it is Wednesday now and stile haven't got them yet! Needless to say that I will not order from this company again. If I was you Althealt, I would try to focus on delivery times, as this can be really frustrating for the customer.

May 22, 2013
Unprompted review
Rated 1 out of 5 stars

Child's Birthday spoiled....

I ordered some balloons from this company for my daughter's fourth birthday. The fair trade natural latex balloons seem to be out of stock everywhere else, so I was delighted to find them in stock at Althealth after trawling the internet for several hours. Sadly though, it turns out that this company is just a middleman - they don't appear to hold stock, and emailed to say that the company *they* were buying from was, surprise, surpise, out of stock.

I am very cross that this company did not state on their website that they simply order stock from others when it is purchased - it means that they have no idea until after a product has been ordered whether it is actually available. It is too late now to buy balloons for my daughter's birthday - even "non-ethical" ones.

December 15, 2012
Unprompted review
Rated 5 out of 5 stars

Item as described

Goods received within a week of placing order, well packaged, no complaints. Will probably use this supplier again for my next order.

December 8, 2012
Unprompted review

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