DO NOT BUY FROM AZOMEDIA A.K.A DISCSONLINE
FIRSTLY, I PLACED AN ORDER ONLINE FOR 100 CDR's WITH WHAT I THOUGHT WAS A BRITISH COMPANY- THEN I GET AN EMAIL FROM SOME GUYS IN DENMARK, BECAUSE I AM IN SWEDEN??.... OF COURSE EVERYTHING IS WRITTEN IN DANISH. ANYWAY, I BOUGHT BLANK CDR's AND THEY DID NOT WORK OUT OF THE BOX. THE COMPANY REQUESTED I SEND THEM 3 "SAMPLES" OF THE CDR'S THEY SENT ME... I PAID THE SHIPPING CHARGES AND DID SO. THEY "TESTED" THE CDR's AND FOUND THEM TO BE BAD. AFTER A LONG WINDED AND OVER-DETAILED EXPLANATION OF WHAT WAS WRONG THE CUSTOMER SERVICE DUDE-LARS, TOLD ME THEY WERE OUT OF WHAT I ORDERED BUT WENT ON TO SAY HE WOULD SEND ME 100 CDR's OF A DIFFERENT BRAND TO REPLACE THE BAD ONES AND, FURTHER, AS AN APOLOGY -ANOTHER 100 CDR's FROM INFINITY TO COMPENSATE FOR THE PROBLEMS (which was great!! BUT!!!....).
ABOUT 10 DAYS LATER 200 CDR's SHOWED UP. THE BLANKS (MEDIARANGE BRAND) HE SPECIFICALLY STATED HE HAD SENT TO REPLACE THE ONES I BOUGHT DID NOT WORK EITHER... SERIOUSLY-THEY DO NOT WORK. BUT! THE CD's HE SENT AS AN APOLOGY, THE COMPENSATORY CDR's- DID WORK (INFINITY BRAND).
UPON BRINGING THIS TO THEIR ATTENTION AND WORKING WITH YET ANOTHER RUDE CUSTOMER SERVICE PERSON-WHO LOST MY FIRST TWO EMAILS... THEY TOLD ME I HAVE TO SEND THEM 3 MORE CDR's FROM THIS BATCH TO TEST AS WELL. SO, AGAIN-I PAID THE SHIPPING AND SENT THEM THREE SAMPLE-A SECOND TIME. AFTER SUPPOSEDLY TESTING THESE THEY CLAIMED THEY WORKED JUST FINE- DESPITE THE FACT THAT THEY DID NOT FOR ME, ( AFTER ATTEMPTING 15 BURNS UNSUCCESSFULLY WE TRIED ANOTHER 15 TIMES SUCCESSFULLY WITH 3 OTHER DIFFERENT BRANDS OF CDR's AND THESE WORKED PERFECTLY- BURNING THE SAME FILES). KEEP IN MIND I DID NOT ORDER THE BRAND OF CDR WHICH THEY SENT ME TO REPLACE THE ORIGINAL BRAND I DID ORDER WHICH DID NOT WORK AND WHICH THEY WERE SUBSEQUENTLY "OUT OF STOCK".
AZOMEDIA HAS FORCED ME TO TAKE SOMETHING- A BRAND I DID NOT ORDER. THEN WHEN IT DID NOT WORK IS NOW ELECTING TO REPLACE THEM WITH THE "COMPENSATORY" MERCHANDISE THEY SENT US AS A SUPPOSED APOLOGY.
AZOMDEIA SAID THEY WILL NOT REPLACE THE CDR's I ORDERED BECAUSE "at least some of the ones we sent you work..."
BOTTOM LINE- THEY USE BAIT AND SWITCH TACTICS, POOR, POOR, POOR RUDE! CUSTOMER SERVICE. THEY WEAR YOU DOWN UNTIL YOU CAPITULATE. DO NOT GIVE THIS COMPANY ANY BUSINESS... MOVE ON TO SOMEONE ELSE. THEY DO NOT DESERVE YOUR MONEY.
I NEVER GOT WHAT I PAID FOR FROM AZOMEDIA.
STAY AWAY FROM "AZOMEDIA" ALSO DOING BUSINESS IN DENMARK AND SWEDEN AS DISCSONLINE.DK AND DISCSONLINE.SE
and: EUdiscs - Finnish · EUdiscs - French
NOT A GOOD COMPANY. HORRIBLY RUDE PEOPLE. RIP OFF. THIEVES.
