Bell And Son Watches 

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Rated 5 out of 5 stars

ordered a present for my boyfriend, turned up ahead of predicted time, he was delighted with it, and it was much cheaper than the nearest other price

Rated 5 out of 5 stars

Been looking about for gift ideas, saw a watch my friend had been wanting but wouldn't buy herself so got it as a gift. Was cheaper on this website so hummed and hawed a bit but after reading reviews... See more

Rated 5 out of 5 stars

Best price by far. Had to get it delivered to place of work. Asked them to delay delivery until after the weekend and they confirmed they would and it was delivered to suit me They were excellent... See more

Rated 5 out of 5 stars

Needed an Ice Watch for my daughter's Christmas present, just been let down by Amazon promising 10 day delivery then cancelling order with no warning! Was a slight delay but contacted shop and they... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great price, great service

ordered a present for my boyfriend, turned up ahead of predicted time, he was delighted with it, and it was much cheaper than the nearest other price

June 14, 2013
Unprompted review
Rated 1 out of 5 stars

What customer service?

The watch is great but that's down to Seiko!
Despite ordering the watch, for my son's birthday, before 4pm to ensure next day delivery it arrived 5 days later.
The member of staff I spoke to couldn't have cared less.
Customer service nil.

June 5, 2013
Unprompted review
Rated 5 out of 5 stars

perfect

found the cheapest prices at bj watches and delivery was so quick ,i would definately order agai ,thank you bj watches

May 27, 2013
Unprompted review
Rated 5 out of 5 stars

Bell & Son Watches- 5 stars!

This is my first purchase from Ball and Son Watches and I would highly recommend. My watch was cheaper than anywhere else, it was free P & P. Also it was delivered very very quickly. I'm very impressed and would definitely purchase again!.

April 28, 2013
Unprompted review
Rated 5 out of 5 stars

Promises Kept! Thank you!

I was let down by another watch company with an Armani watch I was looking at. I called bellandson watches to enquire how quickly they could get me the model I was after. I spoke to a man named Ian who informed me that he would call Armani and come back to me ASAP as they didn’t have it in stock. He called me straight back to say that he had ordered it in and that it would be 3 days. He said that I wasn’t obliged to order the watch but had ordered it in just in case as he knew my time sensitive situation. I decided to order it over the phone then, with a little apprehension due to being let down in the past.

The watch arrived 48 hours later 24 hours before the expected delivery. I thought the tracking email I was sent was in preparation not the actual tracking as it was so soon after the order was placed.

In short, I was well informed and they kept every promise they made and the watch is fantastic. 5 Stars!!
Well done!

April 23, 2013
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered a watch for my Husband for our Aniversary from Bell and Sons jewellers . I was so happy with the service I spoke to them first on the phone and they were very helpful and knowledgable about their products . I then ordered the watch on line it was delivered the next day I even knew what time to expect it.
Fantastic service could not ask for more !

April 10, 2013
Unprompted review
Rated 5 out of 5 stars

great service!!

Been looking about for gift ideas, saw a watch my friend had been wanting but wouldn't buy herself so got it as a gift. Was cheaper on this website so hummed and hawed a bit but after reading reviews I just went for it. Was ordered on bank holiday Monday and arrived on the wednesday- exactly as promised by delivery guarantee and absolutely gorgeous, packaged perfectly and with a free gift bag. Will definitely be back again for more gifts, as well as treats for myself!

April 6, 2013
Unprompted review
Rated 5 out of 5 stars

Best Price + Excellent Service.

The watch was in the sale and was the lowest price I could find on the net, over 30% cheaper than either Amazon or Ebay.
Delivered quickly FOC, in perfect condition with paperwork.
Would not hesitate to use this company again.

April 1, 2013
Unprompted review
Rated 5 out of 5 stars

At last, a company that takes its Customer Service seriously. Impeccable.

From the very start of my purchase through to completion, Bell And Son were a pleasure to deal with. My wife wanted to buy me a new watch for our Wedding Anniversary so I found a Seiko watch I really liked. I had some initial questions about it and phoned to ask for more information. The person I spoke to was friendly, courteous and knowledgeable, giving me accurate and unbiased advice. I was assured that, if I ordered the watch, even though it was out of stock at the time, it would be placed at the top of the queue and sent out to me as soon as it arrived. True to their word, I placed the order on a Thursday and the watch was delivered in perfect condition the following Monday. I often don't get such prompt service from companies that actually have their items in stock! Their use of the Royal Mail tracking system is also really handy, as it allows the customer to see the current location and delivery status of the order. I am delighted with my watch and, of course, getting it at £55 less than the high street, from an authorised stockist, is the icing on the cake. My whole shopping experience with Bell And Son has been superb and I will definitely recommend them wholeheartedly to my friends and family.

March 26, 2013
Unprompted review
Rated 5 out of 5 stars

great price, even better service!

My son and I had already decided on what watch he would like for his Birthday. We then ordered through Bell & Son which was extremely easy and then delivered to Our door by the next day.

March 18, 2013
Unprompted review
Rated 5 out of 5 stars

Internet based business with a personal approach to customer service.

I purchased a Seiko watch from Bell and Son. The shopping experience was great, payment and delivery was extremely efficient and I received the watch the day after purchase.

I emailed the company to enquire about an additional strap for my new watch and Mr Bell responded with the available options within 24 hours.

Would not hesitate to make this Bell and Son my first point of call next time I needed a watch.

March 14, 2013
Unprompted review
Rated 5 out of 5 stars

Super service

Quick delivery even though when I ordered product it was out of stock. Very prompt response to a query I had. Product exactly the same as one I saw In high street jewellers but much lower price here. Thank you

March 11, 2013
Unprompted review

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