Bitesizedeals 

I ordered my camera on 4th December. The next day I got a phone call to check details already given, which worried me. So on the 6th I decided to check again on their website and discovered a lot of other negative comments, which worried me no end. I e-mailed three times, getting no reply until all were responded to at the same time on the 9th, one giving me a DSL delivery tracking number. At the same time I got a mail from DSL with the same number and was able to track delivery. I reeceived the camera I ordered exactly one week after ordering. I knew it was coming from the States, so I reckon it was a good service overall - great camera at best price on the web. The disconcerting thing they need to brush up on is replying to emails asap to avoid causing consternation.

I ordered a Canon Ixsus 870 on 13 November and am still waiting for delivery even though the money has been taken from my account on 16 November.

Offer a good price and look very professional but don't deliver, on any level and hold on to your money for as long as they can.
Like many others have said this is also a US company not UK as they advertise.

Wish i'd of checked the reviews first!

AVOID!! AVOID!! Do not use this company.

This is the address they are based if anyone needs it.

556 S. Fair Oaks Avenue, #101
Pasadena
CA
91105
United States

I have twice purchased a camera from Bitesizedeals. They both arrived within a few days of ordering, cameras were exactly as described. No extra postage to pay when delivered and no problems with payment. Cannot fault them at all. I would gladly use them again. 10/10 from me.

I ordered a camera then cancelled it the next day when i realised it was coming from America.

They refuse to return my money yet they promise on their website that goods cancelled will be refunded

My advise is keep clear of Bite Size deals

Ordered a camera on Jan 4th. Bitesize then emailed to say camera was not in stock so we cancelled order 11th Jan 2010. After emailing very often and reporting them to FTC in USA we still have not had our £217 put back onto our debit card. Do not use this company- the communication is dire and they are US based with UK email!!There is no phone for them either. All you get when you email is a generic reply basically telling you to have a niceday!!

I ordered a camera from BiteSize thinking that they were a UK based company and immediatlet cancelled the order when I realised the camera was being shipped from USA. They took £118 from my account 5 days later and it took 2 months to get a refund. They frequently ignored my emails and I had to involve the VISA FRAUD dept to get the refund.

I ordered a camera from Bitesize. The camera arrived in good time and was what I ordered. However shortly afterwards Like Luisa a fraudulent item appeared on my credit card(used in the Bitesize purchase) for services purchased in the USA in dollars. My credit card company are carrying out an investigation

I ordered 2 cameras on 16th December 2009, guaranteed Christmas delivery - after several emails and a phone call they admitted the items were out of stock and the order was cancelled on 22nd December. I finally got the refund yesterday (after several more emails)but at the same time 3 unusual purchases appeared on my credit card for >£2500. I didn't use my card since the Bitesize order so I'm very suspicious that the fraud was not just a coincidence. Fortunately my credit card company acted very quickly, the card was cancelled and the bank direct debit changed. All is well what ends well, but beware of this company. I would certainly not use it EVER again!

I ordered a camera costing £220 on 9th November, I hadn't heard or received anything by 10th December so emailed to cancel my order. They replied my email to tell me that the camera was on the way. When the camera arrived it was the wrong model - not the one I had ordered, so paid £20 to send it back to them by courier. I received a refund of £150 - I have been chasing them for the remaining £70 since December. I am not confident that I will receive it. Despite contacting them on numerous occasions I have not heard anything from them. I am looking at agencies to contact in the USA regarding claiming the remainder of my hard earned money

worst company I have ever dealt with. I cancelled my order after reading the small print on FAQ page, ordered a camera on 3 December 2009 for a xmas present. The website had said delivered in 24-48 hours, FAQ said we try and deliver in 30 days, which was no good for my xmas present. The cancellation was accepted immediately, and it said 5-7 days for re-imbursement, but when I followed this up days later was told it could take 30 days to process. Several emails and threats later on 20th January 2010 they email to say payment has been processed and allow 7-10 business days before following it up. The reviews on this site sum up this company, avoid them at all costs.

I was in the process of ordering a Panasonic TZ6 camera from Bitesize on 4th Dec 2009 when I spotted that it is an American company. I immediately cancelled the part completed order but not before they had managed to get the money from my bank account. It is now 19th Jan 2010 and, despite their 30 day refund policy and several E-mail promises of correcting the situation, I have still not received my money bank.
In my opinion they are nothing but a bunch of thieves.

Webpage distorts the truth. Company admits that their web page stock levels do not reflect real levels. Quite often there is no stock. Therefore when you order you can not expect to get it straight away. They do not know when new stock is coming in either. Would never use them again.

One to avoid!
This company is a US (not UK) company who takes your money and then _tries_ to order what you wanted on the cheap.
They do NOT have items in stock.
They will ring and ask for your credit card details, including the 3 digit security code, over the phone (though so what? - don't we give this info to our local takeaway when we order by phone?). If you are then VERY VERY LUCKY then about 30 days later you MIGHT get your goods.

I ordered a Sony PRS700 ereader on 20th November, was called at home within the week and asked to confirm credit card details and told it was in stock and on it's way (and would take ten days). Ten days later - no ebook, no customer services, no phone number, no nothing, email responses took over five days per email and were typically uninformative i.e. 'our shipping department still has your order in progress', (no really - that's what your online tracking system says!!!). Now the Sony PRS700 I ordered is a discontinued item (I knew this when I ordered it - hence I was pleased to find a website that said "in stock") - I suspect they lied, because sure enough over one month later they had to cancel my order and refund my money because they 'could not provide me with the goods - sorry for the inconvenience'. So they had my £300 for well over a month with no capacity to send me the goods they said they had in stock in the first place.

I'd avoid them like the plague. You'd be better ordering from Ebay.com

ordered sun before crimbo and got it thurs after . totally satisfied and i would use them anytime. thanks bitesize

I ordered a Panasonic TZ6 in November, and received a US model ZS1. This is incompatible with UK and EU PAL TV replay. Despite several emails to complain I have yet to receive any response. I would not trade again with this company (or any derivative - see complaints by other customers). The use of ".co.uk" to ship non-UK compatible goods is misleading.

I was very worried and panicked when I seen the review forums on Bitesizedeals, I ordered the panasonic TZ6 with in one hour it was processed and I could track my order, I ordered it on thursday 11am it was delivered on saturday 1pm, The camera came in excellent condition. The only thing I thing I would say is the panasonic TZ6 came as panasonic ZS1 which can confuse people, would it be better put as e.g. panasonic TZ6 (panasonic zs1)

I ordered a Canon Ixus 110 camera and was able to track its delivery until I received it fairly quickly. However it was a Powershot SD 960 which was sent, which is the US version of the same camera, complete with US battery charger. On hunting through the small print on Bitesizedeals website it states that they may substitute another countries version of the product you order. Canon UK customer services state that the warranty of the powershot I was sent is invalid outside the US and that leaves me relying on the warranty service offered by Bitesizedeals themselves. I also am left having to buy a UK battery charger to be able to use the camera. Bitesizedeals customer services have not yet got back to me about my complaint. If I'd seen this review website before I would have shopped elsewhere!

Hi, I ordered a camera for my girlfriend as a Christmas present on this site because it was top of the google search and it was cheaper than other sites. I decided to google the actual website for consumer reviews and couldn’t believe what I read. I’ve bought a lot of goods online before and never had any issues. I checked my order status and it still said being processed even though the item was in stock when I ordered and still is on their site. I sent the company an email two days after I ordered to query this but I got an email back saying that my order had been sent to Warehouse and the status was updated. Today I received another email saying my order was shipped and I have a DHL tracking number. I also heard that I am liable for customs/import charges so not sure how much they are going to be.

So in conclusion I ordered my camera on 01-12-09 and yesterday 07/1209 I received my DHL tracking number. Still not sure what to expect from DHL as I’ve read mixed reviews. I’ll keep you posted as to what I get….