CraftyDevilsPapercraft 

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Rated 1 out of 5 stars

DO NOT ORDER FROM THEM///// HAVE EMAILED TRIED TO PHONE NO NUMBER, NO REPLY THEY HAVE ROBBED ME OF OVER 18 POUNDS DO NOT ANSWER ANYTHING, THEY SHOULD BE REMOVED FROM ALL SITES AS CROOKS

Rated 5 out of 5 stars

Always good quality. Reasonable prices. Easy to do online shopping on their site. Quick delivery. Good customer service if you do have problem or query. Like browsing their web site.

Rated 5 out of 5 stars

Absolutely love my items. It's as if the items were picked from my own design brief to my partner. The nuvo drop storage holds crystal drops, dream drops, vintage drops as standard and stone drops lid... See more

Rated 4 out of 5 stars

My craft room is a total mess which was the incentive I needed to make my first purchase from CraftyDevils - MDF self assembly desk storage units. They were very competatively priced and easy to asse... See more

Company details

  1. Hobby Store

Information provided by various external sources

The UK's leading die cutting and paper craft specialist, bringing you everything you need to make the most of your hobby. With more than 10,000 high-quality products in stock, our incredible range is sure to feature crafting essentials that will enable you to bring your ideas beautifully to life. We are delighted to feature the worlds leading crafting brands so you will find everything you have been searching for in one place, and our incredible range is backed by the highest standards of service.


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All reviews

(977)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Company has failed to deliver

Order accepted and payment taken on 17th march, states stock allocated, but not yet received! Unable to get any information from company, phone and email messages unanswered. This is unacceptable behaviour

March 17, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THEM///// HAVE…

DO NOT ORDER FROM THEM///// HAVE EMAILED TRIED TO PHONE NO NUMBER, NO REPLY THEY HAVE ROBBED ME OF OVER 18 POUNDS DO NOT ANSWER ANYTHING, THEY SHOULD BE REMOVED FROM ALL SITES AS CROOKS

February 4, 2023
Unprompted review
Rated 1 out of 5 stars

Such a let down...

Placed an order on 17/03 and stock allocated according to my account. I heard nothing for a week, so sent a message through the website and an email, just so I had a trail. Nothing received so I have raised a claim with PayPal as thankfully used them to pay. It's a shame as we used crafty Devils all the time through the craft shows at the NEC!

March 17, 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience

Paid, and according to account the stock was allocated, nothing received and no answer to phone messages or emails, having searched on the company they do not appear to have submitted there accounts to company house, so I assume I have lost my money.

March 17, 2023
Unprompted review
Rated 1 out of 5 stars

No response for refund

I placed anorder in feb 2023 received part order,with a written message to state one of my items was out of stock,refunded,which didnt state on site,no replies to emails and the phone isnt answering any calls.dont suppose ill get a refund.least they could do is put a notice up saying whats happening.

February 24, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and items not delivered

Placed an order 3 weeks ago. Payment for the order was taken. Still waiting on delivery of the order. Have emailed 3 times and sent a letter recorded delivery and this company have ignored all my efforts at contact. Do not be fooled into buying from this company, shocking approach to customers and products not delivered.

March 22, 2023
Unprompted review
Rated 1 out of 5 stars

Is this a failed company?

I ordered items from Crafty Devils Papercraft on 9 March and usually get an email from them a few days later to advise of dispatch. I have tried to chase them up but the phone line isn’t working and the website does not allow more orders to be made. My request for contact has not been responded to either. Up till now I have had great service from this company so it has come as a shock to learn that so many people have been let down. I shall be asking PayPal to refund my money as it looks like the company have taken it with no intention of fulfilling my order - shame on them!

March 9, 2023
Unprompted review
Rated 1 out of 5 stars

missing order

I placed an order late on the 11/3//23. To dated I have not received it. I sent an email on the 18/3/23 as yet I have not had an answer. Disappointed as I am waiting on this item to carry on with my cards.

March 20, 2023
Rated 1 out of 5 stars

STAY CLEAR!

Looks like this company is in trouble I wish I’d read these reviews before ordering. £80 down the swanny! No replies to my communications and number unobtainable. I’m
So angry I can’t afford to lose that sort of money 😤 payment and order taken 15 days ago and since then NOTHING! Stay clear. How disappointing 😞

March 15, 2023
Unprompted review
Rated 1 out of 5 stars

One week on and no goods yet

One week on and no goods yet. No communication apart from initial payment email. Would have liked a despatch email to ensure that goods have actually been posted. This would have given me an idea of delivery date. Not impressed with service.

March 2, 2023
Rated 1 out of 5 stars

I placed an order on 12th February…

I placed an order on 12th February 2023. One item was missing and I was promised a refund. It is now 8th March and no refund has been received. Emails and phone calls are not answered. DO NOT BUY FROM THIS COMPANY.

March 8, 2023
Unprompted review
Rated 1 out of 5 stars

Goods not received

Goods not received. No answer to e-mails. Cannot leave phone messages. Shame as I have purchased from them many times previously but there seems to be a problem with them now.

February 14, 2023
Unprompted review
Rated 2 out of 5 stars

I have been a customer for many years…

I have been a customer for many years and until recently have been very happy with them. However, the response to problems with my last order have been woeful. That is to say, despite repeated mails I have had NO response. I have paid for received 1 of an item when I should have had 10. When I phone I get a message saying the call cannot be completed. This is very worrying - r they in trouble?
NOTE I have checked with Companies House and they have been given a notice (21/3) that they will be struck off

February 10, 2023
Unprompted review

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