Divine Audio 

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Rated 5 out of 5 stars

Had really great after service care from Tim. My amplifier developed a fault slightly outside it’s warranty period, he agreed to fix it right away without even questioning it. That’s customer service... See more

Rated 5 out of 5 stars

Polite, professional, courteous, prompt, outstanding value…..a pleasure to deal with in every respect!! Sennheiser HD518 headphones are an amazing piece of kit (used with both Arcam Solo and... See more

Rated 5 out of 5 stars

Hi Ordered some Nagoaka 102 Anti Static Liners. E-mail response very quick and proffessional, I knew that the order had been accepted and was being dealt with, within in seconds of sending m... See more

Rated 5 out of 5 stars

Purchased an NA Ace Spacedeck turntable for a great price. Divine Audio was willing to assist fitting a tonearm I purchased from a different supplier. They’re friendly people and very helpful too.... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

The Divine Audio store is located in Desborough, Northamptonshire. Many of the items you see online can be found in-store and are available for demonstration five days a week. The website features some of what we consider to be the best products on the market for all price ranges. We have tried to include as much information as we can, but if there is something you can’t find or need help with please do not hesitate to contact us. So if you need help with a new piece of entertainment technology, or even just fancy a chat, come and see us. We won’t baffle you with acronyms (Tim doesn’t know any anyway), and we are a friendly bunch. See you soon!


Contact info

All reviews

(159)

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Rated 5 out of 5 stars

Really great after service care…

Had really great after service care from Tim. My amplifier developed a fault slightly outside it’s warranty period, he agreed to fix it right away without even questioning it. That’s customer service right there and the reason that my next purchase will certainly be from Divine Audio. Recommend

October 27, 2020
Unprompted review
Rated 3 out of 5 stars

Annual stock take could be better managed

Unfortunately, I ordered during annual stock take.
I didn't see the message on your website informing of your closure but however my purchase order has been validated.
I waited a long time before delivery without to benefit discount.
During the annual stock take, the discount code (TAKE10) could be automatically applied to the payment.

September 17, 2012
Unprompted review
Divine Audio logo

Reply from Divine Audio

Customer gave us 3/5 stars because he didn't notice the large banner on our site informing customers of a weeks closure due to an annual stock take, and a 10% off voucher for the inconvenience caused.

The customer has marked us down, because he didn't notice the voucher.

Rated 5 out of 5 stars

Reliable and fast delivery

Wonderful store! Friendly, great service and excellent quality items!! All purchases arrive quickly and well packaged, for an international buyer like me the Divine Audio is perfect! AAAAA++++++++++++++++++++++

September 15, 2012
Unprompted review
Rated 5 out of 5 stars

Minor glitch on Website quickly sorted. Great service.

I ordered a Loewe Xelos Smart TV from Divine Audio using the company website. On completing my purchase using PayPal there appeared to be no record of my order on the website. Next day I called the company and was promptly put through to a very helpful employee who informed me that when paying by PayPal the system overides any email address you enter and sets up an account using your registered PayPal address.

Signed into the website using my PayPal address and found my order which was delivered free next day. I'm very pleased with the TV and still amazed at the price I paid. I wouldn't hesitate to recommend Divine Audio based on my experience with this order.

September 10, 2012
Unprompted review
Rated 3 out of 5 stars

Order still in process

The item I ordered was not in stock and I received an email advising that I would be contacted when it was dispatched. This was a number of weeks ago and whilst I understand that the item may still not be available, I would welcome an update email perhaps every three or four weeks.

September 7, 2012
Unprompted review
Rated 5 out of 5 stars

Perfect service

Easy communication. They got solutions for every doubt. Shipment received in time and correct.

May 24, 2012
Unprompted review
Rated 4 out of 5 stars

Good, friendly service

Happy with my purchase and would buy from here again. Only hitch is that communication after checkout could be clearer. Prices are good in comparison to some of their competitors.

Thank you!

May 13, 2012
Unprompted review
Rated 5 out of 5 stars

Great service: very quick, well packaged

This is my second order at Divine Audio. The service I got on my first order (Arcam irdock) was outstanding! A faulty product was exchanged twice without any trouble. My shipping cost for shipping back was refunded too the first time.

May 11, 2012
Unprompted review
Rated 5 out of 5 stars

Divine Audio; Divine Service

I particularly appreciated the phone call to ahead of dispatch regarding delivery options. The goods were promptly dispatched, expertly and well packaged they arrived a day earlier than guaranteed. This company is now a first choice when seeking audio equipment, based on their professional handling of my order.

May 11, 2012
Unprompted review

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