Er glad for at handle hos Duft og…
Er glad for at handle hos Duft og Natur. Der var et problem med levering sidste gang fra Postnord, så kom hjælpen fra dem.
😊
March 9, 2023
Unprompted review
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Company details
Written by the company
duft-natur.dk har et Danmarks største sortiment indenfor personlige pleje. Duft & Natur driver sideløbende med denne webshop også en alm. detail helsekostbutik, beliggende i Middelfart. Du er velkommen til at besøge os der også.
Contact info
Østergade 6, 5500, Middelfart, Denmark
- 42169611
- info@duft-natur.dk
- www.duft-natur.dk
3.6
Average
162 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I ordered something that was on stock
I ordered something that was on stock, Got a order confirmation mail, suddenly they cancelled my order product was out going. What!? It was on stock and confirmed hope to get at least money back.. .
April 6, 2021
Unprompted review
Reply from Duft og Natur
Hej Jelleby6
Vi var desværre ikke blevet informeret fra vores leverandør, om at de havde ladet produktet udgå fra deres sortiment, og da vi uheldigvis ikke havde flere tilbage på vores eget lager, var vi som vi skrev til dig nødsaget til at annullere din ordre, det beklagede vi rigtig meget.
Naturligvis får du dine penge igen, vi hæver ALDRIG penge før en ordre er sikker på at kunne blive afsendt, så betalingen for din ordre er naturligvis blevet annulleret.
Vi beklager rigtig meget at vi ikke kunne yde den service vi plejer i dette tilfælde.
Med venlig hilsen
Lennert Pedersen
Duft og Natur
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