Fizi 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Photo Shop
  4. TV store

Information provided by various external sources

Fizi.com SIM Free Mobile Phones, Digital photo frame, Graphics Card, Binoculars, Netbooks, Diamond Collection, Digital Cameras, Chocolate Collection, Digital Camcorders, Sapphire Collection, Ruby Collection, Projectors, MP3 Players, Emerald Collection, Platinum Collection, Game Consoles, Classic Gold Collection, Memory Cards, Rose Gold Collection, Bluetooth, Digital Camera Lenses, Digital Camera Filters, Digital Camera Accessories, Continental Accessories, Worldwide Delivery and Unbeatable Prices


Contact info

All reviews

(7)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

item arrived from the far east- as per their description

ordered an ipad- saved over £70 and the delivery was fast and secure.

I read some negative reviews after I purchased and was slightly worried but i emailed them they confirmed my order was in process.
only delay- Chinese New Year
all in all a good experience and i would recommend.

February 23, 2011
Unprompted review
Rated 4 out of 5 stars

Look Properly! They do give a warning about Customs VAT etc!

I can see that many people have not checked the terms on this website... READ BEFORE YOU BUY! YOU HAVE EYES IN YOUR HEAD, DON'T YOU?!
I am always careful to check terms and conditions before buying online, as it is a known fact that many distance sellers are rather vague about the truth. I do not think that it is fair for people to say that they do not mention about customs... it was the first thing I noticed. These people must be blind!! And I am not stupid.........
Updated 29 Oct 2012: My review is genuine @Bill Hunt! I was just telling people to be alert and read before they buy.... instead of complaining when they didn't take the time to check before they part with their cash. I didn't have any trouble at all with my purchase but that was over 2 years ago. Maybe the company has gone downhill since then?
However, I object to being called a liar and also, incompetent moaning folk get on my nerves, that's all :-)

May 23, 2010
Unprompted review
Rated 1 out of 5 stars

They should be called 'Rip off company'

I do not rate them at all. They are out to rip people off and I hope they are out of business shortly. If they were an honest company on the final page on their website it would remind one that custom duties will have to be met. They cannot even be bother to reply to one's emails.

Like others have said:

DON'T TOUCH THEM WITH A BARG POLE!!!!

January 20, 2010
Unprompted review
Rated 2 out of 5 stars

Out to deceive on actual cost

I bought a digital camera mid December from Fizi.com (which use a Midlands address on their website). BEWARE as you will probably receive a bill for import duties well after the 7 day return date as they ship from Hong Kong. My extra charge was £23.81 which would have made the actual product more expensive than other reputable on-line suppliers.

They hide the 'possibility' of an extra charge within the 1,740 word long Terms & Conditions (obviously towards the bottom)!!!

What a rip-off!

They know exactly what they are doing and when you call them they almost read off a script about the fact that you agreed to their T&Cs so therefore understood about the 'possible' additional charge.

So basically, if you don't mind guessing what you may eventually pay for a product use Fizi.com - if you do then DON'T TOUCH THEM WITH A BARG POLE!!!!

January 6, 2010
Unprompted review
Rated 1 out of 5 stars

Hidden charges

You pay in GBP to an address in Birmingham but they do not tell you that your items are shipped from Hong Kong and 2 months later you receive an invoice from the carrier for Import VAT / Duty.

Complete rip off.

November 12, 2009
Unprompted review
Rated 2 out of 5 stars

They Ship From Hong Kong And You Get Stung For VAT & Duty

Fizi.com look as if they are cheaper than other retailers. They are not.

When your goods arrive you will find out that they have been shipped to you from Hong Kong, and you will get a bill for VAT and import duty that is at least equal to the price saving over buying from Amazon.

At no point in the sales process do they draw your attention to the HK shipping, or to the VAT and duty that you will be required to pay on delivery. They do mention this in the fine print of their website (that they know no-one reads) and therefore what they are doing isn't actually fraudulent, although it is very poor business practice.

September 13, 2009
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look