Flowers24hours 

I was ENORMOUSLY impressed with this service!!! Within 12 hours of my order in Johannesburg to delivery in Kent, UK !!! The delivery was EXACTLY what I ordered and I was truly really thrilled with an above average service. Well done to all and especially to the person who did the delivery at ten at night on a Saturday!!! Thank You. Johannesburg, South Africa"

I have already wasted far too much energy with this company to write too much except to say that I have not only been let down by this company but offended and upset by their customer service. I am in the process of taking them to small claims court. Worst shopping experience of my life.

I have ordered flowers and I'm still waiting I have paid for next day delivery and I haven't got the flowers I want my money back or someone from the team needs to contact me as soon as possible will never use this service again thanks for letting me down

I ordered a bouquet of flowers to be sent to my friend to congratulate her on the birth of her first child.

The flowers were delivered a day late. They were dry and bore no resemblance to the bouquet I had ordered. The online photograph showed 5 roses, 8 tulips and various different forms of foliage. What arrived was 3 roses and clumps of greenery and a single gladioli. I feel embarrassed to have sent this to a dear friend.

I called to complain about the late delivery and they didn’t care and I have been unable to get through to them on the telephone to complain about the quality and quantity of the flowers and they have ignored 2 emails.

I wish I could upload some photographs so that you can see how bad these people are. It’s daylight robbery.

I ordered the "Sahara" cactus arrangement as a gift for a friend and what was delivered was not as nice as the one pictured online. While I couldn't get a hold of anyone at first, when I finally did the owner explained they were having email problems and made a special trip to my flat to fix the arrangement. Very impressed with their customer service to correct an initial mistake; I would recommend them in the end.

Beautiful flowers, came on time and in perfect condition! Will definitely be using again. Highly recommend!

Always great service!!!! I tried one other florist and was no where near as happy with my order. I will always use Flowers 24 hours for all future flower deliveries. Thank you for the great service!!!!!

I tried one other florist and was no where near as happy with my order. I will always use Flowers24hours for all future flower deliveries. Thank you for the great service!!!!!

so disappointed, spent $143.00 on a gift that arrived late by one day for my grandad who is 88 years old. No notification of late arrival, I live in Australia, an email would have sufficed!! Flowers were dead, order was not complete, missing helium balloon!! No apology nothing, they've have offered me a 10pound refund and never answer my emails for several days, oh and keep spouting there terms and conditions which I agreed to prior to me buying. Don't buy from these jokers!!!

at first i thought i had been scammed because i could not get them on the phone but then they sent me an email saying that they received payment and is processing.They also sent a link to track the process. the next day the flowers were delivered and were even more beautiful than what i had seen on the site.

thanks
satisfied

Birthday flowers not delivered.

My partner paid premium Valentines Day prices for a same day delivery, but the flowers arrived ONE DAY TOO LATE!! I called Flowers24Hours customer services throughout the day for an estimated delivery time - first I was told sometime early afternoon, then in late afternoon I was told they were still making deliveries to City office addresses, and would be with us early evening. I even stayed at home to make sure I did not miss the flower delivery. Still no delivery by 9pm, so my partner bought me a bouquet from a street vendor instead. The flowers turned up with a sheepish delivery man the morning after, who apologised and said to get in touch with customer services for a refund. Customer services however say the delivery man attempted delivery late on Valentines evening (which I do not believe as we were having dinner in and nobody rang the doorbell) and refused even a partial refund. Also the flowers must have been in some stuffy van overnight as they'd already wilted by the time I received them. If you are going to pay premium prices for same day flower delivery, use another company instead!!

They arrived yesterday and they were wonderful.

Pleased with service, arrived on time, good communications with the company. Liked that I could order a bottle of gin instead of just chocolates to go with it!! My missus preferred that! :)