www.formymobile.co.uk 

looks like this company is having serious service issues right now as my recent bad experience mirrors what others have gone through.order paid by paypal did not arrive
at all nevermind next day service advertised.as with others they simply ignore any emails and even its own online ask a question form.of course they do not havea contact phone number.i got a paypal refund but that is not the point.are they still trading? best avoided i think right now.

Placed an order almost 2 weeks ago. Haven't recieved the item. Tried to contact the company unsuccessfully. Waste of money and time

I ordered a screen and Torx screwdrivers on 20th June.
In spite of 20 + emails, ask for an answer to Questions and a letter to
Rob Lee "director" personally.
One MONTH later I have not had the courtesy of a reply, delivery, acknowledgement or refund.
In spite of many negative "reviews" I have left - there has not been a word from this company.
I have been forced to go to the Ombudsman, and possibly to court later.
Don't try to contact them they never answer anything

I bought a screen that stopped working properly. After contacting the company they stop responding to my messages. when i wrote from another email address They answered until I said who I am. Later they were silent again.

Bought a screen for my phone as my original one had suffered water damage. The first one arrived with defects but after communicating with FMM I was sent a replacement and now I have my phone back.

I have bought easily over a thousand items online over many years and not all have been good experiences but have never written a review on Trustpilot.

I resent leaflets in my purchases which order, rather than ask, me to leave (positive) reviews and especially after an example of incompetence, zero communication skills and an overall incredibly poor service.

This transaction has been an utter waste of my time which cost me far more that the value of the item putting it right.

I placed an order for the first time with this company on 30 Oct 16 and received an email informing me the order was dispatched on 2 Nov. I contacted the seller on 8 Nov as it didn't arrive. They replied the next day simply saying sorry it hasn't arrived and to confirm my address. I did this immediately. Hearing nothing else and still no item, I contacted them again on 15 Nov. Still no response.

The website was showing over 900 of the item in stock.

I contacted the seller again 21 Nov (4th time now) stating it's their legal responsibility that I either receive the item I purchased or I am offered a full refund. I'd also contacted my bank as still no response apart from the one on the 9th asking for my address and the funds had been taken from my account since 1st Nov.

Seller finally responded 24 Nov with "Sorry, a refund has been issued. Regards, ...." Funds back in bank 25 Nov.

No explanation. Nothing. Truly appalling service and one that cost me far more than the value of the goods to correct.

UPDATE The seller has replied stating that I must have received the goods if I received the flyer. MY COMMENT ABOUT REVIEWS WAS GENERAL, BUT -

Firstly, as explained previously, I have just opened this account. Secondly, I have been attempting to add another review for the SECOND order I placed on 28 Nov which I received today 1 Dec but was unable to do so. I am unsure why at the moment so will include it here:

"Took the risk of REORDERING an item after a previous month long saga where the order DID NOT arrive as I'd noticed the sellers website was now showing 10 in stock as opposed to the original 900+ . A professional service would have taken the 'trouble' to contact me now the item was 'back in stock'.? The order arrived within a few days (1 Dec). However, what I have received is not identical to the image on the website which shows the item as I know it but I have never seen the 'version' I received. Why? The item is for an original 14 year old phone. It arrived without the original packaging. When I purchase a new "Genuine" Nokia product I expect to receive it - and its packaging which would bear the brands registered trademark. A case of purchase at your own risk/expense. Learnt my lesson." Amazing this seller is able to respond to this review swiftly yet unable to communicate regarding my orders. Furthermore the leaflet in question did not "politely request". My understanding of - leave us a positive review for a % discount on your next order - is it is an abrupt, direct demand and impolite.

Next time I will again order from you !

My order had not arrived after a week. I emailed company, was contacted by Rob, sent him some information, and my order was resent with no quibble. Very pleased.

Genuine Nokia screen so phone now as good as new!
Don't waste time with the cheap Chinese copies on eBay - had 4, all came unstuck, cracked easily and didn't sense your finger position correctly.

Ordered a replacement screen for a Nokia 635. It didn't turn up when expected, but after emailing the supplier, they resent it without quibbling. The part then turned up next day and worked fine.

Ordered a screen for a Nokia 5130 Express music, not exactly a new phone, and not available in Canada. Received by mail in Vancouver Canada in only two weeks. No problems with the product or the install. US companies had better watch out. These folks are going to take all the Canadian business from them. Great prices and outstanding shipping rates. You have my future business and I'm already spreading your name.

Easy ordering of a screen of a (very) old Nokia phone, on time delivery, works like charm!

excellent site, very helpful staff. very happy

Smashed the screen on my windows phone. Don't know anything about repairing phones but found this website. The instructions on what parts to buy, which tools are required and how to carry out the repair are very clear. All the parts and tools arrived quickly. I had a couple of questions about the instructions which were answered instantly on the website's live chat. An excellent, fast and personal service.

Relieved to have found somewhere nearby with a screen that was compatible with my old phone. Broke it while lifting furniture at work. Had the new screen in my mailbox only two days later, at a great price to boot. Quick replacement and I can navigate my phone again.

Not necessary in this instance, but installation instructions for my model were offered via e-mail.

Will have to find somewhere safe to leave it next time I'm on deliveries...

Many thanks.

Professional, fast and trustworthy serviçe, with very competitive prices on their products.
Thank you

Excellent products. Excellent service.
First class transit packaging.
Shall retain all information for future use.
Most definitely will recommend the company to friends and family.
Thank you for your kind assistance.

James Kay

Excellent Service, Quick Delivery and the Digitizer was Original Nokia. Also a purchasing threshold of £10.00 or more to get free delivery is another excellent option. Really recommend them.

Ordered a replacement screen for my phone and when it hadn't arrived after a week, was told another was being sent. That didn't arrive so took into a local repairer instead and sent a mail asking for a refund. Also went online via chat and was promised an immediate refund. That didn't happen so when I mailed again was told that they would only refund on return of goods.
How can you return something you haven't had?
Not impressed with the service - as I said may be OK when things go according to plan but when they don't - that's when you find how good (or bad) the company is.

ForMyMobile are an absolutely brilliant company! I have ordered parts from various places online, but ForMyMobile.co.uk are definately the best, and I shall be ordering from them again. Postage was very prompt even at their cheapest setting, and I fitted the part in minutes with their free online guide. I could find this part nowhere else on the web, and the one seller on eBay with them had them at over 10 times more than they were at ForMyMobile. I will be buying from them again and they are highly recommended to all!