Gillygifts 

dont buy anything from sillygift steling your money,he is a big liar..dont give him your card numbers never...go to police..report him...i did and my bank paid my money back and he got lots of trubule..

GILLYGIFTS(GREETINGSUK) LTD
We have been a retailer of Greeting Cards and Quality Gifts from our shop in Bourne since 1985.
David & Deb would like to thank customers old and new on our New Website.
Which has no connection with previous owner. However the domain is the same gillygifts.

Ordered £75 worth of gifts for my wifes christmas present then charged again £34.34p a day later.
The it all started!
Was told id be refunded the extra monies via pay pay cheque etc.
Im sorry to say total lies.
Its been 6 months now and various calls to Gilly Gifts with more reasons why and what went wrong.
Well ive had enough!
Ive lost the money and faith in this company.
I hate people who lie and cheat.
If you cant pay it back just say so.
Never never again will i deal or recomend Gillygifts.
I will, how ever go out of my way to tell people not to order from them!!
Worth less than one star!

I ordered a 'more than words' figurine on 30 November, pre- Christmas delivery guaranteed, and payment was duly taken from my account shortly afterwards. When I'd heard nothing a week later I contacted Ray via e-mail. No response received, so I rang on 15 December to be told that they'd had problems with delivery and that I wouldn't receive my parcel until some time in January. As this was a Christmas present for my daughter I asked him to cancel the order and refund my payment which he promised to do. A week later and I'm still waiting for a refund. First time I've tried to purchase from this company; I will not return, and would not recommend to anyone, based on my experience.

I must be one of the unlucky ones as my experience of Gillygifts is anything but good. I ordered Bob Marley & Showman paid through PayPal £74 . Bob arrived within days very well packaged was impressed with there service. Then had a phone call from Ray and heard the tale about Showman and the jacket and was asked if I'd like to order Cowboy which I did. Gave him my card details and he was to Bill me £31 but when I looked at my credit card not only had he taken the £31 he'd also taken another £74. This has been going on since August and all I've had is excuses, he'll look into it, you'll have the money in the next day or 2 and I'm still waiting. My husband phoned him this morning and he's yet again going to look into it. Not much of a business man in my eyes. There are things as Electronic transfers, and cheques, after all he's got our address. Either of these would have saved both him & me a whole load of grief, mostly me as I'm still £74 out of pocket. Needless to say I will NEVER deal with Gillygifts again.

My order was hand-delivered in the evening to ensure someone was in (I live 16 miles from shop and had requested next day delivery). The packaging was so well put together that it was almost a shame to open it. Helpful, friendly, considerate service from beginning to end. Thank you.

After looking for a certain meerkat (Bader) Ray came through in flying colours (escuse the pun) my partner has bought me several of the figures in the past from other sources (wish we had found gillygifts sooner) but Bader had remained illusive until while ordering 4 more of the figures Ray said that he knew where he could get one .
from start to finish the customer service was second to none and most importantly my partner felt the way she was treated on the phone was better than most high end stores.

This evening when I returned from work just a very very short wait the box from gillygifts had arrived.

The box was really well packed and our purchased item's were in excellent condition.

Can not recommend this company enough.

Sandra and Jason

Some confusion with order but nice people to deal with.

Excellent service after buying two lots of gifts at separate times.parcels wrapped up very well and man I spoke to on the phone gave great customer service.would definitely shop with them again and they were cheaper than anyone else.

Impressed with the swiftness of my order being delivered, well packaged.
I will definitely use these guy's again and have recommended them to my friends and family.

Wow where can I start? Such a positive experience from an online company! Ordered item and arrived in two days, packaged beautifully and invoice signed personally. Although my WillowTree gift was damaged I knew that from the excellent packaging by the seller that this was not a consequence of the delivery and must have been delivered to Gilly's Gifts in this condition. A phone call was quickly acted on with Gilly confirming she would send another one out the next morning (as I had ordered for my friends birthday) and that there was no problem and no I didn't need to send the damaged one back. How refreshing and what fantastic customer service! The item was redelivered on sat morning (after Gilly had checked it personally) after I had rung up on Thursday evening! Postage was also free! I would recommend this company wholeheartedly and will definitely use again! Claire

Having ordered two items previously from a company in Ireland and been messed about I was nervous to order them a second time. However I need not have been concerned. Ordering was easy and when I phoned to check that my parcel would be next day delivery (leftover nightmare customer trait from the previous "Irish" experience!) I was quickly assured that it would be with me today and you know when you can trust someone.
The parcel was with me before 9am this morning, packaged extremely well and the items were beautiful. I wouldn't hesitate to recommend Gillygifts and will ensure that I let my friends know where to go in future. Please support this genuine company I'm confident you will be as pleased as I am.

Lynne

I can not rate this company high enough. I placed an order for a Lillyput Lane castle for my partner for his valentines gift. I was immediately contacted by Gilly Gifts to advise that the order would not be delivered in time for Valentines did i want to change the order.This in itself was a rare event as normally you don't find out your order will not come in time it just arrives late without communication. i was then contacted to advise when my order was leaving and also that a little gift had been added for the delay. My partner was over the moon with his now two gifts. In this day and age it is really difficult to get exceptional customer service but Gilly restored my faith and proves that small businesses still get it right compared to the big boys. Thank you Gilly Gifts highly recommended.

I looked online for a border fine arts holstein cow for a present. Gillygifts seemed to be the only company selling a cow that was in my budget! So I phoned up and spoke to Ray to order it on the Monday as long as I could have it by Saturday as I was seeing my friend and wanted to give it to him. Sure enough I had it by the end of the week. I was wrapped up so securely and my friend was thrilled Saturday night!
Thank you so much Ray at Gillygifts, excellent service!.

Gillygifts came to my rescue when I was badly let down by another company. Instead of letting me wait for weeks before notifying me an item was discontinued, Ray rang me immediately, offering a better one in exchange. The products arrived in two days, very well packed and in beautiful condition (no damage to the boxes or figurines). Don't let spiteful bad reviews put you off, this company is awesome. Thank you all for your wonderful service........you saved my wedding!!

After reading the reviews of this web site, (after I had ordered) I don't mind telling you, I was worried. I hadn't had a confirmation of order, in-fact I hadn't heard anything. I sent a rather terse e-mail and had a reply almost immediately. It was entirely my fault I didn't click back to the website after paying. (I won't make that mistake again!) As I was reading the e-mail from Ray my parcel arrived . Needless to say I am very impressed with the service and will be buying from Gillygifts again. A Big Thank you, Good Luck and Best Wishes to Ray.

When using an internet business for the first time its inevitable that you will take a look at the reviews, and a couple of negative ones concerned me but didn't sit right with the amount of praise from the others,so after deciding to place my first order and getting a chance to raise my concern with the company I wasn't treated to an email but a personal phone call from the owner who is more than happy to explain and go above and beyond in order to provide you with the kind of service you would expect from a long standing business relationship.
Ultimately the choice to use someone for the first time can be daunting but my rating comes from appreciating that Ray is the kind of person that will make the time for every customer and answer any question, something that can get overlooked in today's world.

Once again a fantastic service at a remarkably competitive price and free delivery. Ray is always very helpful and when my order was not in stock he was as good as his word and it was with me within 5 days as promised. I have used gillygifts on numerous occasions and will so again without hesitation. I find some of the feedback very hard to believe as i have ordered many Border fine art models without a hitch. It is very easy to complain - i just wish more satisfied customers would take a little time to praise rather than accept the delivery and not bother to thank!!

Having came across this company whilst looking for a gift ,I was impressed with the price and it offered exactly what I was looking for.
I placed my order ,made my payment and waited.
First thing the next morning I got a call from Gilly who explained there was a stock problem, she invited me to have what she had in stock if I wanted to secure stock elsewhere ,offered an alternative or cancel my order, no payment was taken.
I said I would consider my option and call back which was not a problem.
I decided to go ahead with the alterative choice, which was more expensive that the original, however the price was honoured I also needed the gift (7ornaments) by a certain time constraint and was given reassurance that there would not be a problem.
From a reassuring discussion with Gilly then with Ray my goods from initial enquiry to delivery were met in under 1 week exceeding my expectation,
Good service deserves good praise ,thank you so much

I've ordered twice from this company, the first time Christmas last year and I had no problems. The items came within good time and were well packaged. I dedcided to order from them again as they are good value for money but this time the service was not as good. I was frustrated as there was no communication keeping me informed.

However I would still use them again. One thing I like about the company is that it's just a couple that give the best they can through their own personal circumstances. A small business that where you deal with people rather than the well trained, well rehearsed corporate face of a larger company. I called Gilly gifts and spoke to Ray, who was sincerely apologetic, explained the situation and worked with me as best he could to find the appropratie solution. The service may have had a glip but it's back on track. I will order from them again.