Ok , this wasn't a Nikon product as such , rather a David Busch Nikon D4/D4s Guide . found a copy that was VERY reasonably priced at Grays of Westminster - I phoned to confirm they'd received paym... See more
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Review summary
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My first purchase from Gray”s and it certainly wasn’t huge/costly. But the service level and follow up to a query were excellent. Now, if the service is like that for relatively low cost items, it mus... See more
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Exceptional service from Nikon experts. I have bought from Grays for the past 20yrs and every time is truly wonderful. New equipment has been at competitive prices and some recent 2nd hand purchases w... See more
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I've been dealing with Grays for so long that I've come to regard them as friends. I can't get into London these days so everything is done by email or phone, and I am utterly confident in their servi... See more
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Company details
Written by the company
Grays of Westminster, the multi-award-winning Nikon-only shop, was founded forty years ago by Gray Levett with the idea of creating a world-class camera store, offering a service that was second to none. It is superbly located in a quiet area of central London, a few minutes walk from Victoria Railway Station; the Houses of Parliament, Buckingham Palace, the Tate Britain, River Thames and Knightsbridge are all within easy reach. Grays of Westminster is not simply a famous Nikon camera shop; it is to many photographers around the world an institution. It can trace back its beginnings from a modest mail order company to its present, highly-respected position in the photographic industry. Grays of Westminster, became the first camera shop in the world to be granted a Coat of Arms. Mr. Robert Noel, Norroy and Ulster King of Arms of Her Majesty's College of Arms, presented the Coat of Arms to Grays of Westminster 29th October 2014.
Contact info
40 Churton Street, Pimlico, SW1V 2LP, London, United Kingdom
- 020 7828 4925
- info@graysofwestminster.co.uk
- www.graysofwestminster.co.uk
4.9
Excellent
113 reviews
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The best customer service anywhere
The best customer service anywhere, great communications as usual. Love them. xx
June 9, 2026
Reply from Grays of Westminster
Thank you very much Keith for your kind words of praise.
Reply from Grays of Westminster
Thank you very much for taking the trouble to write a kind review.
My first purchase from Gray”s and it…
My first purchase from Gray”s and it certainly wasn’t huge/costly. But the service level and follow up to a query were excellent. Now, if the service is like that for relatively low cost items, it must equal that at least for higher priced items, at least that’s my thoughts. Anyway, I may soon be getting more stuff so I’ll see for myself :-) ( not that there’s any doubt).
June 8, 2026
Reply from Grays of Westminster
Harry, thank you very much for your kind and thoughtful review, It is very much appreciated bu all of us at Grays of Westminster.
Another great experience
A trusted dealer for Nikon gear who have exceptional knowledge, customer service and very quick dispatch/delivery.
June 6, 2026
Reply from Grays of Westminster
Thank you very much Andy for your kind review. It is greatly appreciated.
Very Friendly Service
Ok , this wasn't a Nikon product as such , rather a David Busch Nikon D4/D4s Guide .
found a copy that was VERY reasonably priced at Grays of Westminster - I phoned to confirm they'd received payment and the gentleman who answered could not have been friendlier .
The book arrived later that eek in AS NEW condition , I could not have been happier .
Net time I'm looking for a Nikon lens I'll be calling in at Grays -
Thank You , Guys
June 10, 2026
Unprompted review
Reply from Grays of Westminster
Thank you Peter for your kind words of praise for our service. We are delighted that we could help you and look forward welcoming you to the shop.
Great service for Nikon items
I ordered a pretty obscure Nikon lens hood for one of my older lenses and Grays had it in stock. They got it to me within a few days of ordering. I've used Grays for a long time and they always give this level of service on things Nikon
June 5, 2026
Reply from Grays of Westminster
Thank you very much Ian for your very kind review. It is greatly appreciated.
Rapid and problem free transaction
Rapid and problem free transaction. Camera in pristine "used" condition. Definitely recommend.
June 16, 2026
Unprompted review
Reply from Grays of Westminster
Thank you very much Rebecca for your very kind review. It is much appreciated.
Reply from Grays of Westminster
Thank you very much for your kind review. It is much appreciated.
Knowledgeable warm team
The company seemed to be a group of professional people with deep knowledge of their chosen specialisation. They were very forthcoming with balanced advice - not just looking upsell or bundle stuff.
May 28, 2026
Reply from Grays of Westminster
Thank you very much for your kind review Richard. It is much appreciated by us all here at Grays of Westminster.
Always a pleasure to visit Grays
Always a pleasure to visit Grays unique (probably) camera store. Staff knowledgeable, courteous, and helpful as always. Thank you. Very happy with my used lens.
May 18, 2026
Reply from Grays of Westminster
Thank you very much for your kind tribute. It is much appreciated.
Reply from Grays of Westminster
Richard, thank you very much for your kind review of our company. It is most appreciated.
Quick delivery
May 14, 2026
Reply from Grays of Westminster
Thank you Graham for your 5 star review. It is much appreciated.
Very good service.
May 11, 2026
Reply from Grays of Westminster
Thank you very much for your kind review on Trustpilot. It is much appreciaited.
Reply from Grays of Westminster
Stephen, thank you very much for your kind review. It is much appreciated.
Grays are always reliable and…
Grays are always reliable and efficient. They are a pleasant, courteous, traditional style of business.
March 30, 2026
Reply from Grays of Westminster
Peter, thank you very much for your kind words of praise. It is very much appreciated.
Excellent Nikon purchasing experience
Helpful staff on phone. When I ordered on-line, delivery was was prompt and dispatched when site said it would be. As Grays specialise in Nikon, they had all the items in their own stock and could send them straight away instead of having to order them in.
The camera, lens and battery I bought are very good indeed and I'm very pleased with this upgrade to my photography!
I'll be back to Grays for other lenses soon.
A good supplier for Nikon users.
March 19, 2026
Reply from Grays of Westminster
Thank you very much for your kind review. It is greatly appreciated by all of us at GoW.
Reply from Grays of Westminster
Thank you very much for your kind tribute. It is much appreciated.
Reply from Grays of Westminster
Thank you very much Christopher for your kind review.
Reply from Grays of Westminster
Thank you very much for your warm tribute. It is much appreciated.
Great service and personal attention…
Great service and personal attention made shopping experience really easy.
March 9, 2026
Reply from Grays of Westminster
Thank you very much Geoff - much appreciated.
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