iflorist Reviews 

24,639
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Well what can I say about this company. THEIVES, CROOKS,NO CUSTOMER SERVICE ,LIARS. placed an order a week in advance .I think there was a discrepancy regarding the address they had the correct ho... See more

Rated 5 out of 5 stars

Afraid my order for my wife’s birthday never arrived. Received a very prompt refund but no explanation for non delivery and Denise left very disappointed on her special day. Not sure what’s gone on... See more

Rated 2 out of 5 stars

Delivery was a day late, so missed my partner's 50th birthday. The card had some form of printing error for the personal message inside. Might've been an emoji problem but instructions should be cl... See more

Rated 3 out of 5 stars

The Yodel driver left the flowers in the front porch of a Care home Gerard Lodge My Mother who’s 85 had to go downstairs to pick the gift up ,after I received a message saying package delivered.If the... See more

Company details

  1. Flower Market

Written by the company

As the fastest growing florist network in the UK we are constantly striving for excellence. Proof of our 100% satisfaction guarantee is that we openly invite our customers to review the experiences they have had with iflorist.


Contact info

2.8

Average

TrustScore 3 out of 5

25K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(24,639)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Well what can I say about this company.

Well what can I say about this company.
THEIVES, CROOKS,NO CUSTOMER SERVICE ,LIARS.
placed an order a week in advance .I think there was a discrepancy regarding the address they had the correct house number street and postal code.Did not imform me until 3pm on the day of delivery regarding this matter. After I had received an email saying they had delivered. They sent an email saying because I did not inform then in the allocated time regarding the address there would be no refund and no redelivery absolutely no understanding or help what so ever.
So I went to presidge flowers brilliant service delivered next day before 9.30am excellent service STAY AWAY FROM THIS SO CALLED EFLORIST.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Becareful don’t give out your details if you don’t want to

My friend brought flowers online for his gf. Well they never turned up. My problem was he put it on fb and I commented, not horrible but said Eflorist wasn’t very good. Well I started getting messages from them. They asked for my details! I said no, I only made a comment. Then a few red flags. 1. We like to get to know you. I said no. 2. We would like you details it’s good for us. I said bet they are. 3. No again. This was the weirdest bit. We will pay you for them !! I block and pressed report. Be aware everyone!!

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

Appalling behaviour

Appalling behaviour. Arranged flowers for my daughter on the anniversary of her mother’s death. 30th of January. Still no sign of them and will certainly not recommend this company. Use someone who actually delivers what they promise.

January 30, 2026
Unprompted review
Rated 3 out of 5 stars

Delivered on the right day

Delivered on the right day but some discrepancy with the description of the drop off. I was unaware that when I ordered on line, that my family in Derby would be away. I contacted them to alert them to the surprise delivery but it took time. They were not left in the "Outbuilding" as informed merely behind the gate and the sun had got to them. And they, unfortunately, didn't photograph as well as the catalogue item.

September 11, 2023
Rated 1 out of 5 stars

I paid over £50 for flowers for my…

I paid over £50 for flowers for my wife’s birthday & the ones that arrived I could have picked them out the garden myself the box arrived with the seal broken but the biggest disappointment was when I opened it jeez I know things are tight for some companies but I think you need to make sure you are selling what you promised and not just tatt
Very disappointed customer

August 1, 2023
Rated 3 out of 5 stars

The Yodel driver left the flowers in…

The Yodel driver left the flowers in the front porch of a Care home Gerard Lodge My Mother who’s 85 had to go downstairs to pick the gift up ,after I received a message saying package delivered.If they had rug the intercom bell ,my mother would have come down .Speed not important contact is .Patience helps as well .⚒

July 28, 2023
Rated 1 out of 5 stars

Rubbish Service and Worst Customer Services

I have made an order on 24th July to be delivered on 27th July for a special occasion and it had not arrived yet.
1. I was supposed to use a Groupon Voucher, however the website is kind of hiding the space to add voucher, so I did not see this and when I add to the other page it was already charging my credit card.
2. I wrote to Customer Services asking them to add my voucher as pay in full was not what I meant to do. I received an e-mail not very helpful saying that I had already order the flowers and they could not change. I had to accept that.
3. It was 27th July 3pm and I realise the flowers had not arrived for the special occasion. I had contact the customer services and received at least 3 e-mails with the same "copy and paste" reply, saying the most of the delivery was in the next day and the others were 1-2 days.
I ordered on 24th July to deliver on 27th July. What is the point to give a date if you were not going to deliver on time?
4. I am sending e-mails asking for refund and they keep replying with "copy and paste" e-mail.
Disgusting company, should not be in business.

July 28, 2023
Rated 1 out of 5 stars

Poor value for money

The amount of flowers in the bouquet was extremely disappointing for the price and the blooms themselves looked less than fresh. I doubt I will order from you again.

June 17, 2023
Rated 1 out of 5 stars

UA1340354-1

Order no: UA1340354-1
Order didn't arrive and caused hugr disapppointment and upset for my daughter. No explanation or response to my emails. The money was taken from my account immediately but no confirmation and no delivery.

June 16, 2023

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