iHeadphones 

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Rated 1 out of 5 stars

I bought my headphones a year ago and used them initially for about 3 months. I did not use them for 2 /3 months and now I am unable to use them as they are not working. When u charge them the red... See more

Rated 2 out of 5 stars

Ordered headphones Wednesday.. paid for "express guaranteed next day delivery".. received a confirmation as such, then received an email Friday saying delivery Monday... I sent an email Frida... See more

Rated 5 out of 5 stars

+ great custumer servies - only one option for delivery. Royal Mail ! + custumer services answer your ticket as soon as possible, i didn't wait more 10 min for my ticket + if you buy out of Un... See more

Rated 1 out of 5 stars

As the title says my headphones were faulty, so I sent them back 2 months ago. I heard nothing from them until I emailed them, and even with the order number they couldn't give me any information... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Headphones and ipod accessories from the world's largest online headphone and earphones store, specialising in iPod, wireless and Sennheiser headphones.


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(328)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My iPhone not working less than a year old …

I bought my headphones a year ago and used them initially for about 3 months.
I did not use them for 2 /3 months and now I am unable to use them as they are not working.
When u charge them the red light comes on but beyond that nothing.
Extrwmel dissappointed after all the effort of trying and been given assurances that they are the best.

September 28, 2021
Unprompted review
Rated 5 out of 5 stars

Make sure you get these read deal ones, not knock-offs!

I didn't actually buy these ones from iheadphones.co.uk, BUT I got conned into buying the cordless buds of the same name, from iHeadphones.net after reading the good reviews here, and just wanted to warn people NOT TO BUY THE ONES FROM iHeadphones.net. Please! I bought 3 sets for me and my bro and sister and all of them sucked. One earbud only works intermittently, the battery life is crap, one earbud often just wouldn't charge, they're just unintuitive to use and they're generally a crappy product that's unreliable and a complete waste of money.

July 18, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

I am very happy with my earphones, and the service from yourselves was great, very fast delivery etc.Would recommend to anyone.

May 5, 2015
Unprompted review
Rated 5 out of 5 stars

As usual an excellent service

I ordered a pair of in ear headphones as a present for my daughter's boyfriend at a saving of over 50%.They arrived 2 days later and were superb. Many Thanks iheadphones. This is the third or fourth time I've used the site and each time I've been delighted by the range on offer and the service.

March 20, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

I ordered a pair of Sonixx X- FIT bluetooth headphones on Monday 26th January, they arrived on Tuesday 27th. Unfortunately these were faulty. I spoke with customer service on the 27th who said they would send out a replacement pair. This pair I received on Wednesday 28th. I wish all company's were like i headphones! Excellent service from start to finish, all in 3 days. Highly recommended, and would definitely recommend and use this company again.

February 2, 2015
Unprompted review
Rated 5 out of 5 stars

Highly recommended...

Outstanding customer service, competitive price and quick shipment. Would definitely order from them again. Keep up the good work!! I totally enjoy my nuforce icon udac 2 headphone amplifier!!

July 20, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Service

My order for in ear headphones for my son arrived ahead of schedule, quality of the product was superb he even managed to submerse them into a lake and they still work. Fantastic!

July 18, 2014
Unprompted review
Rated 5 out of 5 stars

Impressed by both product and service

Ordered my headphones and recieved them on the second day after the order, I then ordered another set as a gift and they arrived the following day. After horrendous service from another supplier it was great to have my faith in on-line shopping resored.
Would not hesitate in recommending iHeadphones to anyone else.

June 5, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I ordered a pair of Cresyn C720H headphones as a Christmas present for my son. I nearly sent them back when I first heard them as the sound was awful, but after a few hours burning in they were much better.
I have used iheadphones before and again the service from them was perfect. They acknowledged my order and gave an accurate delivery date - no problems!

April 30, 2014
Unprompted review
Rated 1 out of 5 stars

rubbish

Don't use them, they will rip you off for postage.
Item box damaged, ordered on a thursday Guaranteed next day - came following week and they refused to refund me

October 10, 2013
Unprompted review
Rated 2 out of 5 stars

Poor customer service.

Ordered headphones Wednesday.. paid for "express guaranteed next day delivery".. received a confirmation as such, then received an email Friday saying delivery Monday...

I sent an email Friday asking why... no response.

They arrived Monday but still no response.

Makes me wonder what would have happened if they hadn't arrived....and I'm out of pocket £6 extra for "express delivery"... slightly annoying.

September 24, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

Great range of products and great order execution. A very happy online shopping experience for some hard-to-find Senheiser gear.

August 27, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent after-sales support and service

Very often you get a good sales experience from a company, but the after-sales and support sometimes doesn't match up, which is a worry if you are spending a considerable amount with an on-line store.
We had a problem with our headphones several months down the line. We contacted iHeadphones and they have replaced them without any quibbling. We were pleasantly surprised and very impressed by the speed of response. We would most certainly buy from this company again, and wouldn't hesitate to recommend them.

April 1, 2013
Unprompted review
Rated 4 out of 5 stars

Good Honest Trustworthy Company

Right from when I ordered through to when it was delivered at my address, service was very efficient. Loved the regular email updates about the progress of my order and its whereabouts every step of the way. Apart from the fact that when I receive telephone calls at times, callers have complaint that it all sounds a bit muffled. But apart from that, I would say a very well rounded Bluetooth Headphone and is worth the price. The sounds and the Bass is absolutely perfect especially for a Music Lover like me. Battery life is absolutely brilliant. It tends to last a long time on one full charge alot of the time. I also love the fact that it comes with its own bag which keeps dusts and dirts away.
Would definitely recommend both the FSL ZERO BLUETOOTH HEADPHONE and Iheadphones Company as a whole as I would definitely shop with them again and most certainly would recommend iheadphones to all those people looking for good pair of headphone at affordable price.

And by the way, I also bought my girlfriend a Sports Headphone with SD Card slot and she seem to love it. The sound of this is very good and at such affordable price. She loves the headphones and I myself have heard the level of sound it produces and I must say that I am very well.impressed. Again very good pair of headphone with do many amazing features such as SD Card Slot, USB Charger,etc. All of this again at amazingly affordable price. All thanks to iheadphones for such amazing Gadgets.
Would definitely shop with iheadphones again.

March 16, 2013
Unprompted review

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