Liberty Flights logo
Visit website

Liberty Flights Reviews 

13,538
•
TrustScore 5 out of 5

4.8

Electronic Cigarette Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 844 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the ordering process is extremely smooth, praising the easy website, helpful service, and consistently prompt delivery times. Consumers also highlight the excellent quality of the products, noting that everything always arrives well-packaged and in great condition. However, some reviewers were not happy with delivery delays and courier issues, mentioning missing parcels, delayed shipments, or packages delivered to incorrect addresses. A few other people also felt that shipping policies and changes introduced by the new management have made order fulfillment less reliable than before.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, consistently noting that orders arrive quickly and often... See more

Product

Users describe positive interactions with product, consistently praising the amazing flavours and high... See more

Service

Customers consistently note positive experiences with service, highlighting fast and reliable delivery.... See more

Order

Reviewers highlight positive aspects of order processes, emphasizing the user-friendly website and... See more

Quality

People report positive experiences with quality, highlighting that the products are consistently excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website very easy to use and ordering totally stressless and delivery excellent, arrived when promised. The products are excellent and we buy on a very regular basis. A big thank you to all the team... See more

Rated 5 out of 5 stars

Amazing service. I have used this company for over 12 years and always pleased with the products. I use menthol 50/50 xo liquid it has a great taste and as a loyal customer I receive regular discount... See more

Rated 5 out of 5 stars

Not so good this time. Took over a week to get my order and I had to chase the order, not the first time this has happened. I was told that they had a backlog then I was told one of the products was... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure too use the liquids for my vape pen,( I do not like the disposable units from main stores. You see them discarded on the streets). I like too mix the menthol liquids so a squ... See more

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

Welcome to Liberty Flights (established in 2009), one of the leading specialists in E-Cigarettes and E-Liquid that customers throughout the world have recognised as one of the best suppliers in the industry. Offering the solution that is one of the most adaptable and customisable ways of enjoying a safer, healthier and more cost-effective alternative to tobacco and cigarettes, Liberty Flights have spent the time researching a reliable way of delivering an authentic nicotine experience but without the many dangers and social aspects of conventional cigarette smoke. Our e cig devices are the way forward for many cigarette smokers, who perhaps are looking for a cheaper way to smoke or who are looking at alternatives due to medical advice. One thing that e-liquid does is authentically recreate the way in which smokers gain their satisfaction from tobacco.

Written by the company

Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(13,538)

829 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Regularly buy the same product

Regularly buy the same product. Lately delivery or indeed delivery updates have been really poor and delayed

August 18, 2026
Liberty Flights logo

Reply from Liberty Flights

Hi Tracey,

Thanks for taking the time to write us a review and apologies to hear of this.

We have been running slightly behind with dispatch times due to an influx of orders caused by the coming vaping tax.

The team are working as quickly as they can, including overtime to ensure we keep the level of service our customers expect.

Thanks for your patience and understanding.

Kind regards,
Liberty Flights

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look