www.MarbuOnline.com 

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See what reviewers are saying

Rated 5 out of 5 stars

I quickly found the items i wanted to order,checked the stock level, ordered all very easily. the goods arrived 2 days later. excellent value excellent service

Rated 5 out of 5 stars

I found Marbu on a search engine when looking for a paticular shirt which I had seen in a big name store i was amazed at the difference in the cost from this online store. I had purchased 2 items whi... See more

Rated 3 out of 5 stars

the timing of the delivery was very good but the actual items i ordered were faulty and the package was already opened. for the amount of money i am spending i expect brand new and untouched clothing.... See more

Company replied

Rated 5 out of 5 stars

The website is easy to use, in a contemporary format. Orders are dealt with efficiently and I have not experienced any delays with delivery or incomplete orders. Using the 'wear it' function me... See more

All reviews

(28)

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Rated 5 out of 5 stars

great website and service

I quickly found the items i wanted to order,checked the stock level, ordered all very easily.
the goods arrived 2 days later.
excellent value excellent service

April 21, 2013
Unprompted review
Rated 5 out of 5 stars

Quality logistics and sales

Excellent, delivery was quick! A lot quicker than I expected, and the website was easy to navigate and use.... would definatly use them again, no doubts.

November 5, 2012
Unprompted review
Rated 5 out of 5 stars

Smooth, efficient and reasonably priced

Recently placed my first order with Marbuonline. Bought a Drunknmunky Hoodie for £40.00, some £20 cheaper than other online shops. Product was delivered within three days and is of fantastic quality. I would definitely place an order with Marbuonline in the future and would recommend them to other shoppers

May 14, 2012
Unprompted review
Rated 5 out of 5 stars

The Service Provider is Amazing!!!!

I found Marbu on a search engine when looking for a paticular shirt which I had seen in a big name store i was amazed at the difference in the cost from this online store. I had purchased 2 items which arrived a few days later and was very impressed. I also like the measuring statistics which you attach to your profile and they tell you if the item required will fit you.
Very Impressed!!!!

April 23, 2012
Unprompted review
Rated 5 out of 5 stars

Absolutely superb

Ultra fast delivery brilliant quality t shirt total bargain immiculate customer service. Added to favourites, will definately be checking out this company again whenever my wardrobe needs a top up.

April 3, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic

the item arrived within plenty of time and the company was very efficient and helpful when i asked to exchange an item due to incorrect sizing. Would definitely use Marbu again and would not hesitate to recommend them, a great company.

January 12, 2012
Unprompted review
Rated 4 out of 5 stars

4 stars

1st time I have ordered from Marbuonline. I received the goods within 2 days. I was very happy with the service, the product was great and as seen on the website. I would order from marbuonline again.

December 27, 2011
Unprompted review
Rated 4 out of 5 stars

Great Shopping Experience

The item arrived in less than the time stated, the prices of all stock were very reasonable. Will definitely be using the site for future shopping trips and will be recommending to people also

December 1, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic

Very fast delivery, brilliant choice of brands and products and great prices, will be using again in the near future and would definitely recommend this site to a friend.

November 4, 2011
Unprompted review
Rated 5 out of 5 stars

My rating for MarbuOnline is 5 stars!!

Hi,

I've ordered a couple of t-shirts from MarbuOnline and to date have been really pleased with not only the quality of the items I've received, but also the speed of delivery and also the ease with which I was able to change my order at the last minute.

Cheers, Ally Coutts

November 4, 2011
Unprompted review
Rated 3 out of 5 stars

...

the timing of the delivery was very good but the actual items i ordered were faulty and the package was already opened. for the amount of money i am spending i expect brand new and untouched clothing. i have sent back my order asking for an exchange and i hope my next items are fine.

November 4, 2011
Unprompted review
www.MarbuOnline.com logo

Reply from www.MarbuOnline.com

Hi Ross

Sorry to hear that you were not entirely happy with your purchase. Whilst we endeavour to perform substantial quality checks prior to dispatch, it appears that one has 'slipped through the net' in this case.

We have not yet received your returned item so cannot confirm the reason for the fault, however, as soon as we do receive it we will dispatch a replacement item for next day delivery as well as refund the cost you incurred sending these items back.

With regard to your comment about the package being 'already opened', we are interested to know if you refer to the blue mailing bag or the internal product packaging. If the mailing bag has been opened, we shall be making a complaint to the courier service used. If you refer to the internal product packaging however, then yes, this will have been opened in order to allow us to both apply a barcode label and perform a quality check.

We can assure you that all products we stock are brand new and come direct from the manufacturers/brands themselves. The rare instances of faults we have experienced (usually inflicted during the manufacturing process) are in most cases picked up when taking delivery of the goods into our distribution centre - at which point we send these items back to the manufacturers/brands for replacement or refund.

We hope this response goes some way to improving your experience with us - we shall be emailing you directly with this also. We also hope you will give us the chance to put the situation right so you end up happy with your purchases.

Kind regards

Matthew Randall
Managing Director
Marbu Online

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