Matt Reed 

Speedy, accurate service with an easy to use website and updates on your order. Thank you.

A really simple to use website with good and speedy service. I will buy again.

Quick delivery, great prices, brilliant communication, fantastic!

Ok, so it doesn't have the largest range of bits online, but what it does have is a solid range or the most popular kits, including FW stuff, all at very fair and reasonable prices.

The customer service is spot on, bought stuff several times and never had a problem.

Model Bits is, without doubt, my first port of call whenever I'm looking for bits for a modelling project.

I accidentally ordered a load of bits from Matt to a incorrect address. After excellent communication Matt actually refunded me even though the fault was mine.

Then all the bits I now needed in a new order were available. I ordered, received regular updates and finally received my well packaged goods.

Do not hesitate. The best model bits company I've used.

Ellis

Placed my order, paid for it via PayPal and had my items delivered quickly. That's the good part.

The bad part is that 2 out of 10 items was broken and atleast one of them was broken before it got sent. I know this because the broke off chunk was not in the package.

At first contact with Matt everything seemed fine and I was expecting replacements. After that initial mail the seller went silent and its been 20 days now. I'm forced to have Paypal solve this for me, which is sad.

This was my first time ordering from Matt and I have been very pleased with the service. Many Thanks,
Jason.

Ive ordered a few times from Modelbits and have always had an excellent service. Matt is always very quick to respond to emails and very helpful. Always has alot of stock.

Got all the bits that I wanted, ordered Sunday, bits arrived Tuesday. Great service.

Great range and always have what I need.

Great service and restocked regularly ,will continue to use on a regular basis

Order received a lot quicker than suggested, the one drawback was that I was 2 shoulderpads short. Due to the small cost involved am not worried at all, great service none the less.

I've made a few purchases here and have been given an excellent service each time. I've never had an order arrive late, badly packaged or missing items. Thank you Model Bits for your services and long may you continue.

Service was faultless really. Order was dispatched on time and arrived promptly. Can't complain on any level. Top job, Matt.

The parts I ordered were all delivered, and the service was very quick, which I am pleased about. Seems there are lots of 40k related sites with slow service, so it was good to see this was done quickly! The parts I wanted were in stock and cheap compared to some other bits sites I searched on. Pleasure doing business with you, I will very likely use the website again!

Huge range of selection compared to some other model bits sites too!

grate all over mega happy will use agen
only bad thing need more bits on site :P

Had just what I needed at a fair price. No buying extra stuff just to get one piece you need. Shipping was reasonably priced and arrived on time, even when being sent across the pond. Parts were very high quality too! Will shop again for sure.

Model bits made extra effort to say to my requests, even making sure it arrived quickly so I could have my models ready for Sunday :D.

Goods received on time.. No fuss.

Great item, in good condition, for a low price. Just what I needed.