Petworld.dk 

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Rated 5 out of 5 stars

Very happy with the business. I have ordered twice so far, and I got the products either the next day or two days after I submitted my order. The products came as described and the delivery to my loc... See more

Company replied

Rated 5 out of 5 stars

I've now used Petworld.dk twice and both times have been fantastic. In both cases, my deliveries were made the day after I ordered. Their range of products is also really diverse, with great prices.... See more

Company replied

Rated 3 out of 5 stars

There is nice choice online. but if you order something wrong (easy to do as its online and you cannot feel quality for instance) then you need to return it at your own cost which is not easy. The web... See more

Company replied

Company details

  1. Pet Store

Information provided by various external sources

Skandinaviens største webshop med foder og tilbehør til kæledyr. Vi tilbyder varer til markedets absolut laveste priser og leverer dem direkte hjem til dig. Petworld findes i dag i 4 nordiske lande; Danmark, Norge, Sverige og Finland.


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(15,758)

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Rated 5 out of 5 stars

Super fast

Super fast, super customers service.

September 26, 2022
Petworld.dk logo

Reply from Petworld.dk

Kære Dora

Thank you for the nice words to our deliverance and services.

Mvh. Petworld kundeservice

Rated 5 out of 5 stars
Petworld.dk logo

Reply from Petworld.dk

Dear Rose,

You're welcome! Thanks for your feedback to us here.

I have to regret it all, all too late answers. It's not good style, we know that. The reason is that we have been very busy in our customer service department, and that unfortunately gives a long response time.

Sincerely. Petworld customer service

Rated 5 out of 5 stars
Petworld.dk logo

Reply from Petworld.dk

Dear Tanya

Thank you for your feedback to us.

I have to regret it all, all too late answers. It's not good style, we know that. The reason is that we have been very busy in our customer service department, and that unfortunately gives a long response time.

Sincerely. Petworld customer service

Rated 5 out of 5 stars

A very reliable online pet shop

Very happy with the business. I have ordered twice so far, and I got the products either the next day or two days after I submitted my order. The products came as described and the delivery to my local pakkeshop was seamless. Lastly , my experience with their customer service was also great when I needed to call them so as to catch up with my order status. Priceswise, I find them quite reasonable, so I definitely recommend them. Thank you Petworld and keep up the good job!

May 23, 2022
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Reply from Petworld.dk

Kære George

Thank you very much for the positive an kind words to us. We really appreciate that.

I'm sorry for the late answer. The reason is that we have been very busy in our customer service department, and that unfortunately gives a long response.

Mvh. Petworld kundeservice

Rated 5 out of 5 stars

I'll continue shopping here!

I've now used Petworld.dk twice and both times have been fantastic. In both cases, my deliveries were made the day after I ordered. Their range of products is also really diverse, with great prices.

I will definitely continue to use them in the future!

May 17, 2022
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Reply from Petworld.dk

Kære Andrea

Thank you for your positive feed back and the kind words.

I'm sorry for the late answer. The reason is that we have been very busy in our customer service department, and that unfortunately gives a long response.

Mvh. Petworld kundeservice

Rated 5 out of 5 stars
Petworld.dk logo

Reply from Petworld.dk

Kære Gayathri

Mange tak for din feed back.

Jeg skal beklage det alt, alt for sene svar. Det er ikke godt stil, det ved vi. Årsagen er, at vi har haft meget travlt i vores kundeserviceafdeling, og det giver desværre en lang svartid.

Mvh. Petworld kundeservice

Rated 5 out of 5 stars

Great shop

Great shop, fast delivery

April 8, 2022
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Reply from Petworld.dk

Kære Dominika

Mange tak for din feed back.

Jeg skal beklage det alt, alt for sene svar. Det er ikke godt stil, det ved vi. Årsagen er, at vi har haft meget travlt i vores kundeserviceafdeling, og det giver desværre en lang svartid.

Mvh. Petworld kundeservice

Rated 5 out of 5 stars

Excellent equipment

Excellent equipment. I bought 2 harnesses and retracable leashes for my 2 small dogs and was very happy with the products. Now I can walk my dogs with ease. 😃

March 29, 2022
Petworld.dk logo

Reply from Petworld.dk

Kære Michael

Thank you for the very nice words about our products and services.

I'm sorry for late answer. The reason is that we have been very busy in our customer service department, and unfortunately that generates long response.

Mvh. Petworld kundeservice

Rated 5 out of 5 stars

Super service.

March 27, 2022
Petworld.dk logo

Reply from Petworld.dk

Kære Merete

Tak for de pæne ord til os.

Jeg skal beklage det alt, alt for sene svar. Det er ikke godt stil, det ved vi. Årsagen er, at vi har haft meget travlt i vores kundeserviceafdeling, og det giver desværre en lang svartid.

Mvh. Petworld kundeservice

Rated 5 out of 5 stars

swift communication and delivery of…

swift communication and delivery of quality products. thank you!

March 21, 2022
Petworld.dk logo

Reply from Petworld.dk

Kære Valeria

Thank you so much for your positive words.

I have to regret the late answer. The reason is that we have been very busy in our customer service department, and that unfortunately gives a long response time.

Mvh. Petworld kundeservice

Rated 5 out of 5 stars

Hurtig ekspedition

Hurtig ekspedition, god pris.

March 21, 2022
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Reply from Petworld.dk

Kære Henriette

Mange tak for din positive feed back.

Jeg skal beklage det alt, alt for sene svar. Det er ikke godt stil, det ved vi. Årsagen er, at vi har haft meget travlt i vores kundeserviceafdeling, og det giver desværre en lang svartid.

Mvh. Petworld kundeservice

Rated 5 out of 5 stars

Super happy with service!

Great products, packed well. Happy as always with Petworld!

February 22, 2022
Petworld.dk logo

Reply from Petworld.dk

Hi Charlotte

Thank you so much for your positive feed back.

Have a great weekend.

Mvh. Petworld kundeservice

Rated 5 out of 5 stars

Fast and accurate … and in stock

Fast and accurate … the same food was sold out online at maxi zoo but I was able to get it no problem from petworld

January 20, 2022
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Reply from Petworld.dk

Hi Margo

Thank you for your feed back.

We are so lucky, that we have - not only one but two - options regarding webshops. Sometimes our webshop, maxizoo.dk, have things in stock, that we don't have, and the other way around. It's a perfect win win.

Have a nice weeekend.

Mvh. Petworld kundeservice

Rated 5 out of 5 stars

Super

👍👍👍👍👍👍👍👍👍👍👍👍

November 5, 2021
Petworld.dk logo

Reply from Petworld.dk

Kære Annamaria

Mange tak!

Mvh. Petworld kundeservice.

Rated 5 out of 5 stars

Super tilfreds

Super tilfreds! Intet at klage over ☺️

October 13, 2021
Petworld.dk logo

Reply from Petworld.dk

Kære Marlene

Det er vi superglade for, at du synes. Tak for feed back.

Mvh. Petworld kundeservice.

Rated 4 out of 5 stars

Great online service

Great online service again, was a shame you closed the store in Aabenraa the new pet store is not as good.

October 3, 2021
Petworld.dk logo

Reply from Petworld.dk

Hi Lee

We are very happy, that you like our online services. The new petstore, Maxi Zoo, in Aaabenraa have the same employees as the old Petworld, and we are the same company. I hope, that we can make you happier som time in the future.

Mvh. Petworld kundeservice

Rated 5 out of 5 stars

Fin service 😊

September 20, 2021
Unprompted review
Petworld.dk logo

Reply from Petworld.dk

Kære Karina

Mange tak for feed back.

Mvh. Petworld kundeservice.

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