Next day delivery. Arrived in great condition. Great tv for the best price I could find. Would certainly use again although delivery could have kept me better updated. I did not know what day it was c... See more
RLR Distribution
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See what reviewers are saying
When first tv turned up with a damaged box which had already been opened and re sealed, we had our reservations, but RLR sorted collection and re delivery of new tv within a few days and second delive... See more
Found this company on a Google search, looking for the best price on a Samsung TV. These guys beat every other competitor, and smashed Currys price completely!! Delivery was free and very quick, t... See more
Company replied
Easy online store to use, product arrived very quickly, product works very well and looks exactly to what I ordered. Only thing was I wasn’t given any delivery information whilst checking out, the ite... See more
Company details
Information provided by various external sources
We are an award-winning e-commerce company based in the UK. RLR Distribution works alongside some of the most innovative and successful brands in our sector to offer you luxurious products, at the most competitive prices.
Contact info
United Kingdom
- info@rlrdistribution.co.uk
- www.rlrdistribution.co.uk
Still no contact this company are the…
Still no contact this company are the worst i have ever used do not buy anything from them.
January 10, 2021
Unprompted review
Purchased a 55in Lg Its gone faulty…
Purchased a 55in Lg Its gone faulty emailed.phoned,carrier pigeon seems once they have your money not interested avoid this cowboy outfit.
BUY a samsung tv as well! support from them so much better.
August 16, 2020
Unprompted review
Absolutely Appalling Service
Absolutely appalling service! Ordered a 55" TV to be ordered on a specific date for my daughters birthday party, the day before I was emailed to say it had been delivered, when I chased it up I was told it had been returned to RLR damaged. I asked for an urgent next day delivery replacement for the birthday party and was told no, they could only manage the following Saturday, waited in all day and nothing turned up!Dont waste your time with these clowns!
October 5, 2019
Unprompted review
LG OLED TV, still waiting to be delivered 2 weeks after the order
If you have alternatives price wise, avoid this company.
Two weeks after paying the order, 10 working days and 8 phone calls later and I still haven't received the TV I've ordered.
I have no tracking for delivery, and sluggish or no follow-up from customer support after insistent calls from my side.
I've been given different reasons for which the TV is not yet delivered, and last Friday RLR Distribution customer support said the delivery day will be Thursday, on 19th of September (which would be already 2 days later than promised on the site).
Of course, it hasn't been delivered Thursday and no one bothered to call to apologize and update me on the status.
Today is Friday and I've called 3 times and been promised repeatedly by RLR Distribution staff to receive an update on my order, it's already 3:20 PM and I haven't received a call (or the TV).
September 20, 2019
Unprompted review
Purchased a Samsung 4K TV
Purchased a Samsung 4K TV
from these people which arrived very quickly and well packaged. I was also pleased with the service and the competitive price (£40 cheaper than Amazon).
Will use this company again without hesitation.
September 16, 2019
Unprompted review
Good honest vendors
Good honest vendors. Product arrived in good condition in a timely manner. I would use and recommend them again to other buyers.
September 16, 2019
Unprompted review
Very reliable
September 4, 2019
Unprompted review
Reply from RLR Distribution
Hi AJR,
Thank you for leaving us this very kind review. We are glad you were happy with our service.
Kind Regards,
Customer Support
Reply from RLR Distribution
Hi Richard,
Thank you for taking the time to let us know about your experience. We are very pleased to hear that you were happy with the service and with our products.
If you need any assistance in the future, please do not hesitate to contact us.
Kind Regards,
Customer Support
Excellent service
Excellent service, easy to use website and fast delivery.
August 22, 2019
Unprompted review
Reply from RLR Distribution
Hi Charles,
That is fantastic to hear, we are very pleased you had a positive experience. Please let us know if we can be of any assistance in the future.
Kind Regards,
Customer Support
Excellent service
August 22, 2019
Unprompted review
Reply from RLR Distribution
Hi Gavin,
Thank you for your kind review, we are pleased to hear that you were happy with the service we provided.
Kind Regards,
Customer Support
I was sent a defective TV and after…
I was sent a defective TV and after trying to call and email RLR they haven’t been responsive.
After almost a month now my patience is running out.
August 21, 2019
Unprompted review
Reply from RLR Distribution
Good Morning Mr Daga,
We have no notes on our system to show that you made contact with us after this was delivered. I am sorry you are having problems with your TV.
If you could please give the office a call on 0121 356 8444 we will be happy to help you rectify this.
Kind Regards,
Customer Support
Good product
August 20, 2019
Unprompted review
Reply from RLR Distribution
Hi Afolabi,
I am glad you are enjoying your order, thank you for taking the time to leave us a review.
Kind Regards,
Customer Support
Amazing speedy service
Amazing speedy service. Highly recommend. Tv we bought was great value as well.
August 20, 2019
Unprompted review
Reply from RLR Distribution
Hi Sara,
Thank you so much for leaving us a review, we are pleased that you were happy with your television and that you feel it was good value for money.
Kind Regards,
Customer Support
to be honest i would have given more…
to be honest i would have given more stars however there was no tracking provided. you need to sort out the tracking monitoring with your couriers.
August 19, 2019
Unprompted review
Good service, no problems
TV arrived on time, and works! ( Previous order from a different company had been damaged in transit)
August 19, 2019
Unprompted review
Reply from RLR Distribution
Hi AJ,
Thank you for taking the time to leave us this review. We are glad to hear that you had a positive experience with us!
Kind Regards,
Customer Support
no fuss and very speedy
August 12, 2019
Unprompted review
Reply from RLR Distribution
Good Morning Richard,
Thank you so much for leaving us this review. We are pleased to hear that you had a positive experience and hope you will consider using us again for future purchases.
Kind Regards,
Customer Support
Reply from RLR Distribution
Good Morning Darrin,
Thank you for leaving us this review. We are sorry to hear that you had some difficulties with the tracking information provided. We will definitely look into this and pass your feedback on to the relevant team.
Kind Regards,
Customer Support
Purchased a TV from RLR at a great…
Disappointed with lack of communication. Purchased a TV from RLR at a great price and received an email acknowledgment as well as a further email to say it had been dispatched but without tracking details. I received no reply to emails from RLR customer service to provide the tracking number so had no idea when TV would arrive. The TV took did turn up but took around a week from ordering to physically arriving at my door.
July 2, 2019
Unprompted review
Reply from RLR Distribution
Hi Anthony,
I am sorry you feel this way.
Parcel Force text all recipients when the order is received, I can see that they also sent you an additional text on the 24/06/19. the estimated date of delivery for the 55nu7100 on our website (displayed before you place the product in your basket) is 3-4 working days. Parcel Force actually attempted this on the 25/06/19 (3 working days after you ordered) at 6pm.
We monitor all email addresses but did not receive any emails from yourself.
You can view all of this information on the Parcel Force tracking website with this tracking code UQ1419111.
Kind Regards,
Customer Support
Best experience buying a TV.
July 2, 2019
Unprompted review
Reply from RLR Distribution
Hi Robin,
It is lovely to hear from you. We are so pleased to hear that everything went well.
Please let us know if we can be of any assistance in the future.
Kind Regards,
Customer Support
Everything went as planned
Everything went as planned, happy with my tv
June 13, 2019
Unprompted review
Reply from RLR Distribution
Hi Alan,
Thank you for taking the time to leave us this review. We are pleased to hear that everything went as we would hope.
Please let us know if we can be of any assistance in the future.
Kind Regards,
Yazmine
The Customer Support Team
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