Avoid its a scam. Bought Keen walking sandals size 11 on 6 Jan its now 15 Feb and no goods despite calls to an answerphone and emails with no reply. I reported the payment to my bank (go online to th... See more
SafariQuip Ltd
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See what reviewers are saying
Appears to be a scam. Order placed, money promptly taken, no receipt of goods, no answer to phone calls, email inbox full, presumably with other people trying to find out what happened to their order... See more
As I was used only to European and British shoe sizes was REALLY nervous about buying this pair of perfect ( for my taste and needs) but expensive American shoes fearing the worst. But I consulted Saf... See more
Do Not Buy from the Safari Quip site unless you want to lose your money and not receive the goods you paid for. I ordered a pair of Keens sandals, got confirmation of the order and they immediat... See more
Company details
About SafariQuip Ltd
Information provided by various external sources
Contact info
The Stones, Castleton, S33 8WX, Hope Valley
- 01433 620320
- julian@safariquip.co.uk
- www.safariquip.co.uk
Avoid its a scam
Avoid its a scam. Bought Keen walking sandals size 11 on 6 Jan its now 15 Feb and no goods despite calls to an answerphone and emails with no reply.
I reported the payment to my bank (go online to the transaction and report as goods not received and follow instructions as a scam payment via NatWest and I got a refund from my bank today.
Appears to be a scam company
Appears to be a scam. Order placed, money promptly taken, no receipt of goods, no answer to phone calls, email inbox full, presumably with other people trying to find out what happened to their order. Order cancelled as still unfulfilled several months later. No refund. Company uncontactable.
Do Not Buy from the Safari Quip site…
Do Not Buy from the Safari Quip site unless you want to lose your money and not receive the goods you paid for. I ordered a pair of Keens sandals, got confirmation of the order and they immediately deducted the money from my account. They never sent the shoes. I have emailed, (they don't reply) phoned, (they don't answer) left messages (no response) and written on the site enquiry form to absolutely no response at all! So if you dont want to get ripped off, heed mine, and the other recent reviews.
If you pay for something and you don't get it, that's called stealing. Its a criminal offence so I will be following this up.
Please note: All the good reviews are at least two years old before the company was sold to new owners.
If it was possible to give no stars thats what I would do.
Still waiting for refund over a month later!!
Still waiting for a refund from over a month ago! Emailed and messaged on social media a couple of times after having to return the item as it was delivered too late. Please get back to me to sort refund out asap
Returns and Refunds
The company sent out a Lifesystems Arc Self Supporting mosquito net. I want to return it and get a refund. I have phoned and no one answers; I have left voicemail messages and no one calls back. I have sent emails to email addresses and no one replies.
Good service
Good service, quick postage, very happy with the berghaus walking trousers I received!
Perfect Fit : European to American shoe size conversion.
As I was used only to European and British shoe sizes was REALLY nervous about buying this pair of perfect ( for my taste and needs) but expensive American shoes fearing the worst. But I consulted SafariQuip size guide table and crossed my fingers! I had to pay an Extra importation tax over and above the shipping costs but... Happily the shoes arrived today and are a PERFECT fit. Thank you guys at SafariQuip for your accuracy.
Great product quick delivery
No problems fast and efficient.
Everything fine
the communication was good delivery…
the communication was good delivery quick the purchase was brilliant. Would highly recomend and would use again . thanks
Great service and products
Exactly what we wanted a great product…
Exactly what we wanted a great product that works well on insect bites, have used them before.
Have used Safariquip for years and…
Have used Safariquip for years and they’ve never let us down.
Will I ever receive the goods I paid for?
Order dated19 May 2021
Today 3 June 2021
Still not received.
My delivery address was not updated correctly on the SafariQuip website. Tried to telephone and left a message. I didn’t get a response. Emailed but it was not delivered. Email headers show mailbox full !
I wonder if I will ever receive the goods I’ve paid for?
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