Save on Laptops Reviews 

2,492
TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

Quick service once they got the ball rolling (need to check their emails more often!) Chat service excellent but disappointed regarding the 3 year warranty taken out on our first Laptop purchase whic... See more

Rated 5 out of 5 stars

Bought the Acer Aspire F15 F5-573G, communication really good and delivery arrived the next day - cant fault the service. Laptop itself is ideal for my requirements, much faster than my old Sony Va... See more

Rated 1 out of 5 stars

Laptop arrived fine thanks to DPD but have had nothing but trouble with Windows Activation - it's clear that they've obviously used the same product key on various laptops and now it won't activate my... See more

Rated 4 out of 5 stars

My laptop arrived two days early was very happy with the delivery via dpd. Have thoroughly tested the computer and everything is working great! Great website and prices. The only reason it's 4 s... See more

Company details

  1. Computer Store

Information provided by various external sources

SaveOnLaptops.co.uk is a web site dedicated to the sale of Laptop products in the UK. The home of Laptop Bargains.


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3.4

Average

TrustScore 3.5 out of 5

2K reviews

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3.4

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(2,492)

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Rated 1 out of 5 stars

Awful after sales service, old review keeps getting removed

I ordered a £700 laptop from here few years ago, my review kept getting taken down but I decided to try again coz why not.
I don't know if anything has changed since then but they had no after sales phone number. Tells you everything.
If they have a dedicated team now then great, I wouldn't want anyone to go through the hassle I did. I was just starting uni and unfortunately the laptop was DOA. they continued to send me DOA laptops three times but kept waiting around 5 weeks in between each time to send me one. I ended up talking to citizens advice who told me according to Law I was eligibile for £700 refund but it was falling on deaf ears. Save on Laptops refused and would only send me a credit note to only use on a laptop (which by now i was getting weary of)

In the end I was left with only a court option which as a student having already lost close to £1000 I couldn't go through.

Please just be aware that if you have any issues with your product, their after sales service is no where near the level it should be.

Hope this doesn't get removed again.

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

Reliable and safe.

Bought a ThinkPad from them this week. Delivery was on point and machine looks good for now. Didn't run into any problems and was sealed and brand new. Great prices and updates about purchase. Five stars, but haven't had to use their customer service yet, so can't comment on that. Overall great.

August 6, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

I am very pleased with a product I have ordered. Delivery was unexpectedly quick. I received my product in two days.
Product was as expected, no damage.
Overall I am happy with their service. Good prices too. Would highly recommend.

July 23, 2019
Unprompted review
Rated 3 out of 5 stars

Delivery good, software missing

Delivery good, Product good. Hardware as ordered.
The BOX website included some free games. the delivery included a games offer from Intel. Unfortunately the offer expired 8 months ago.
never the less I did try to down load with the master key but was unable to obtain anything.
The BOX website should delete the incorrect information.

June 30, 2019
Unprompted review
Rated 4 out of 5 stars

Easy to order.

Easy to order, love the free next day delivery, even better that you get a 1 hour window & can track the progress.
Better packaging required though as the outer bag was ripped in 4 places.
Overall a good buying experience.

April 26, 2019
Unprompted review
Rated 5 out of 5 stars

Not too shabby

Good experience with this company so far, but in all honesty I never had to contact them or deal with anny inconveniences. I do like it that way to be honest; as long as I receive what I payed for in a timely fashion i'm happy not knowing who's providing the service.
My only complaint though is the incomplete product description on site. For the ssd storage I was unable to find out if its NVMe or sata. I thought I was sata but I was pleasantly surprised to discover its NVMe

March 31, 2019
Unprompted review
Rated 5 out of 5 stars

Ordered an i5-8300h Asus

Ordered an i5-8300h Asus, good laptop for the price, got next day delivery able to track it and got a sms for the hour delivery slot... this is my 2nd pc bought from saveonlaptops.co.uk and would purchase again

March 8, 2019
Unprompted review
Rated 3 out of 5 stars

Good value but shocking delivery

Great value on laptop that I brought but delivery was extremely problematic. Parcel was lost and Saveonlaptops were not helpful. After hours on the phone to the delivery company and much hassle, there was little in the way of effort to resolve the situation.

February 1, 2019
Unprompted review
Rated 5 out of 5 stars

Very pleased

Excellent, great website, easy to navigate, plenty of choices, good prices, speedy delivery and everything arrived without damage or issues.

February 1, 2019
Unprompted review
Rated 4 out of 5 stars

DPD was the only problem to be honest

DPD was the only problem to be honest. I understand the it was new year but their app advised delivery on the 3rd so took the day off and it didn't arrive. I have found through past experience that DPD is unreliable in Northern Ireland. Perhaps try someone different to N.I it arrived on the 4th.

January 5, 2019
Unprompted review
Rated 5 out of 5 stars

Exceeded my expectations!

Hadn’t heard of the company before but they had the laptop I wanted at the best price I could find. I rang up to double check the spec and the sales team were friendly and knowledgeable. I placed an order for 2 day delivery and was pleasantly surprised when it turned up the next day and the laptop was better than I expected. They kept me informed every step of the way with order progress and exceeded my expectations on customer service. I’d use them again and recommend to family and friends. Top job. Item was an Acer Swift 3, SF314 - 52, 8th gen Core i-5. Ref: ME2LR9VTVF

December 14, 2018
Unprompted review
Rated 5 out of 5 stars

Save on laptops

Bought laptop as present for christmas so am a total novice at all things techy found the site really easy to use and was totally amazed at the speed of delivery less than 24 hours !

December 6, 2018
Unprompted review

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