Missing order.. no reply to emails or ebay messages. Telephone number is invalid. Save you money..
She Plays He Plays
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See what reviewers are saying
Items missing from order, despite several attempts to email the company, had no response. Very poor customer service, hence 1 star. Update. Still had no response from the company, suggest you all g... See more
I currently work most weekends away...therefor i find it difficult to keep up with my girlfriends abnormally high sex drive. i had been searching online for an affordable 'Supertoy' to keep my gir... See more
Company replied
I ordered a few products from this website not really knowing what to expect. I ordered a few necessities and some new playful fun new things to try, They were delivered very quickly, and package... See more
Company details
Information provided by various external sources
She Plays He Plays is an online retailer.
Contact info
United Kingdom
- www.sheplays-heplays.co.uk
People also looked at
Missing order.
Missing order.. no reply to emails or ebay messages. Telephone number is invalid. Save you money..
Items missing from order
Items missing from order, despite several attempts to email the company, had no response. Very poor customer service, hence 1 star.
Update.
Still had no response from the company, suggest you all go to love honey where they value their customers.
DEFINITELY worth the weight in gold
We hired a nice bnb for a weekend took our items away and spent more time in the bedroom than going out which was very satisfying and pleasing.
Thankyou so much from me and my wife
Great service - Fast and easy - Very happy couple
Great service. Item was perfect and arrived quickly. Everything was expecting. Very happy.
Good Customer Service.
Thank you for your help. I spoke to one of the advisers via email and she was so helpful. Wonderful customer service.
Great customer service and products
I ordered from this website and the delivery was super fast. The package was discreet and was very impressed with the quality of the products. Thank you
No worries and no fuss
I purchased a rather intimate item and with their plain packaging had it delivered to work. I was so happy firstly as they kept their word and the packaging was plain. Got home opened it and it was wrapped up too. Great service.
My Fleshlight is the best purchase ever.
I called looking for a Fleshlight. Spoke to the lovely Victoria who helped me make the right choice. I was nervous at first but she really helped me relax and look for something I would enjoy.
A Happy Customer!
I don't do a lot of online shopping, but I found this site very easy to use. My order was very discreetly wrapped.
I had a problem with one of my items. I told she plays he plays about the problem and it was replaced with no quibbles or awkward questions.
I've never dealt with any customer service as good as these. I would highly recommend she plays he plays :)
I'm still shaking!
Lovely service. Made an order for valentines day and was so happy. Made my day very special so Thank you very much.
Excellent
Perfect. Discreet service. Looked forward to open it when I got it. Loved the free wrapping service. I enjoyed the toy very much. Will be back for more. Thanks
Pleasure in the job puts perfection in the work - The Happy Staff are Fantastic
I called She Plays He Plays regarding purchasing an item for my wife and I. It had been a while since I had purchased anything like this, but being over 60, I thought I better spice up my life - heck you only live once! I liked the website as it was not tacky, dark or nasty/cheap and there was a large selection of fun and great looking products.
I must say the service was out of this world. The staff were so pleasant to talk to and nothing ever felt rushed or pressured. I told them what I liked and they just suggested the pros and cons of a variety of items.
They let me know via email when my parcel had been dispatched and I was worried that it wouldn't be discreet. Guess what? It was super discreet (I had to collect it from my sorting office!) and it was just a brown box. Once I got home my wife and I opened the box and everything was wrapped in lovely tissue paper and there was even a free sachet of lubricant.
I also just want to say a big thank you to Victoria for all her help and advice.
Proactive, caring and helpful customer service - couldn't ask for more :)
Firstly, I had a small issue with a faulty product. However, once reported to the company, they have been very proactive - resulting in a replacement product dispatched without any problems.
Right from that first email to report issue, to present day, I have had calls and emails to ensure that issue was taken care of, to my satisfaction.
Personally, I found the whole experience refreshing - as this company clearly puts their customers first. As a result, I would not hesitate to recommend this company to anyone.
A very big THANK YOU to Jamie and team at She Plays He Plays

Reply from She Plays He Plays
One word describes it.. awesome
One word to describe your service …‘awesome’ Discreet packaging, a free gift, great products and fast delivery – I really couldn’t ask for more especially when buying intimate items. I rang the customer helpline to ask for advice on an item and they were really helpful, polite and knowledgably. I was updated via email with the status of my package from ‘pending’ to ‘processing’ to ‘dispatched.’ I asked for Next Day Delivery and goods arrived the next day in perfect condition and were delivered by Royal Mail. When I opened the box I found everything had been wrapped up in the company’s tissue paper and I was just so excited to get tearing into it to see what I would find first. All the items arrived in good condition. I received an email two days after my delivery stating I had £2.50 to spend in loyalty points. In a nutshell, great service and I look forward to purchasing from your website again.
Amazing Products and Service - Would deffo recommend
I ordered a few products from this website not really knowing what to expect. I ordered a few necessities and some new playful fun new things to try, They were delivered very quickly, and packaged beautifully and safely. The prices are so reasonable and you won’t find any cheaper products of this quality anywhere else, even online!! I am overall very happy with the products and the free gift I received, The service i received was a breath of fresh air and I will deffintly be ordering again and again
i Love She Plays He Plays <3
Very Satisfied Customer
Carly x
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