Easy web site to use and compare products. I ordered pionneer PRS-D800 car amplifier. Great amplifier that fits under my dash powers my JL C3 component really well & they sound much better than dir... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Best scammers I know out there. Claim products are in stock but when I make an order they'll delay the process for it to take up to a month to give a refund back! Scumbags!!
Company replied
Bit annoyed that they were selling a product, with no indication that they had zero stock. It took me to chase and make enquiries why my product hadn't been delivered. Having spoken to a member of... See more
Company replied
Was dubious about buying from Supwrfi for the first time, I have checked the product from unpacking it and seems new and as it should, couple damaged areas on the box but product looks undamaged and... See more
Company details
Written by the company
Superfi Online - went bust in 2019. Do not order from them - it is a scam.
Contact info
120-122 Alfreton Road, NG73NR, Nottingham, United Kingdom
- 0115 9412137
- sales@superfi.co.uk
- www.superfi.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best scammers I know out there
Best scammers I know out there. Claim products are in stock but when I make an order they'll delay the process for it to take up to a month to give a refund back! Scumbags!!

Reply from Superfi
Absolutely disgraceful company
Only giving this place 1 star because no stars isn't an option. Ordered a speaker from their website and paid for next day delivery that they knew fine well wasn't in stock. Taking money by deception and reported to my credit card company.
The owner of the company has the worst customer service skills I have ever heard in my life. The conversion I had with him was unbelievable.
Days and days for money to be refunded and still waiting. READ THE OTHER REVIEWS AND AVOID THIS PLACE LIKE THE PLAGUE!
Impressive service
I would like to say how impressed we are. Ordered for next day delivery (after the 3pm cut off) and arrived within 48hrs. Exactly what I wanted. Excellent service.
Superfi offers a good range of products…
Superfi offers a good range of products at reasonable prices. Ordering was straightforward, and delivery was prompt. While a couple of minor issues like a damaged packaging box and slower communication were noticeable, the product itself arrived in excellent condition. Overall, a reliable service with room for improvement in customer support. Would recommend for quality hi-fi needs.
Excellent & competitive pricing
Excellent & competitive pricing. Able to find a voucher code that still works and delivered my item within 48hrs of the order being placed.
Will use again in future.
Great price and quick delivery.
Fast service
Very quick (free) delivery!
I didn’t receive the item because you…
I didn’t receive the item because you was saying it was out of stock but on placing the order it clearly said it was in stock there needs to be better monitoring on websites so this doesn’t happen
Quick delivery and fast processing
Whenever I have bought an item online from Superfi the dispatch and delivery has been lightning fast.
Excellent Service and good value
Excellent Service and good value from Andy and his team. Dispatch was quoted and charged as 2-4 days, the product arrived in 24 hours.
Communication not great but Superfi got…
Communication not great but Superfi got there in the end! Pleased with the product!
Supersonic Fast Delivery
As described. Supersonic fast delivery. Highly professional service
Good advice and even better price
Spoke to Steve Digva on the phone and he was great to chat with and offered some great advice without any selling pressure. Price was very good and he arranged delivery convenient for me. 5 stars.
Avoid online
Didn't have my items in stock, but still took my money, emailed me to say it was me who cancelled the order, I didn't !! emailed again to say they will refund me, they haven't !!
Good quality good value
B-Stock or New?
I recently bought a Denon CD player from Hyperfi which arrived in used condition. When I complained, I was told that the item was actually "B-Stock". I didn't remember any notification letting me know I was not buying new during purchase. I later discovered a very brief mention which requires scrolling down to the bottom of the following page, way past the player's description and way past the "add to cart" button which were on the main page. I think the words "B-Stock" should be on the 1st page or main page, certainly before the "add to cart" not after. I ended up having to pay postage and return postage.
Uber quick turnaround from purchase to…
Uber quick turnaround from purchase to receipt of delivery. Fantastic service, won't hesitate to use this company again in future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





