I'm a bit disappointed in the Ramblers best jacket choice when I bought it. It's nice and slim fitting and covers my bottom just, however as I always wear a bumbag round my waist it makes the length o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered item easily online as it was offered at the best price among many other online retailers. My order was tracked all the way through the process and I was kept informed of my product whereabout... See more
Quick shipping and the product was in perfect condition, very seamless. Would definitely shop here again.
Great service at really good price... almost cheapest on the internet...not quite...but no where else.had size I needed...arrived about 40 hours after ordering.....arrived by signed delivery in perfec... See more
Company details
Contact info
12a Balloo Avenue, BT19 7QT, Bangor
- +44 028 9147 7082
- sales@surfmountain.com
- www.surfmountain.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All great
Quick shipping and the product was in perfect condition, very seamless. Would definitely shop here again.
May 29, 2018
Unprompted review
Good price and quick delivery
Good price and quick delivery, couldn't ask for more.
May 12, 2018
Unprompted review
Excellent service.
May 9, 2018
Unprompted review
Advert not accurate
Advert not accurate. Giving dimensions would help. Refund prompt.
May 9, 2018
Unprompted review
I'm a bit disappointed.
I'm a bit disappointed in the Ramblers best jacket choice when I bought it. It's nice and slim fitting and covers my bottom just, however as I always wear a bumbag round my waist it makes the length of the jacket slightly shorter. The pockets are long but with the bumbag on it's tricky to get in the pockets. There are no other pockets, just 2 long ones. The collar goes up to my nose when I do it up properly which is OK if you're on a windy mountain but for a normal hike it's too high. I haven't yet tested its waterproofness but I wore it on a chilly spring day and I was cold. It's definitely a summer weather jacket.
May 1, 2018
Unprompted review
Great site to use and great prices!
April 24, 2018
Unprompted review
Highly recommended
Have used the site several times in the last year. Very good prices and really fast delivery.
Needed to return one item as I bought the wrong size, swapped no problem.
April 23, 2018
Unprompted review
Excellent service in every respect.
April 16, 2018
Unprompted review
Good service
Good stock levels, Great price and rather quick delivery. Good outlet.
April 13, 2018
Unprompted review
Excellent fast service at a very…
Excellent fast service at a very competitive price.
April 10, 2018
Unprompted review
Order arrived quickly would definitely…
Order arrived quickly would definitely use again.
April 10, 2018
Unprompted review
Ordered item easily online as it was…
Ordered item easily online as it was offered at the best price among many other online retailers. My order was tracked all the way through the process and I was kept informed of my product whereabouts and proposed delivery date right up until the item was delivered. Excellent service, value and product.
April 9, 2018
Unprompted review
Quick and reliable delivery
Quick and reliable delivery. Good packaging.
April 5, 2018
Unprompted review
Well done Surf Mountain! Thank you
Excellent service with prompt dispatch and free delivery. Purchased Jack Wolfskin walking trousers which were current brand stock, as described and great value.
April 4, 2018
Unprompted review
5 star!
Super fast free delivery on my hiking boots! And a very good price.. No issues at all!
April 3, 2018
Unprompted review
It didn't take long to arrive but when…
It didn't take long to arrive but when it did the bag had a big rip in it luckily the jacket was ok.
April 3, 2018
Unprompted review
Reply from surfmountain.com
Hi and thanks for your comment. I'm glad to hear that your garment was undamaged. We use the same packaging for all our deliveries and have a negligible problem with the packaging, the failure rate is less than 0.03%...but I understand its no consolation if it happens to be your parcel...its pretty tough material, but one can never allow for the carriers handling of it.
Once again tanks for your order and your comment. I hope this will not put you off buying from us in the future.
Kind Regards
Nick
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.