Two day job took over two months
Michael Taylor did a very competent job. He is pleasant and helpful. And his work is keenly priced. On the other hand, he is also disorganised, difficult to contact and unreliable. What should have been a small job (fitting a new boiler) took over two months from start to finish. On the very first day, Michael failed to turn up, explaining that his van had been broken into and tools stolen. I was sympathetic, of course. But then, time after time, he did not arrive as promised, with an endless range of excuses (father taken ill, somebody else's urgent emergency callout, etc, etc, etc.) I know that many contractors struggle with time management, and that Michael's father has been unwell, but it seemed at times as if the job would drag on forever. Then, during the work, a pipe feeding my bidet hose became disconnected. I didn't notice this until I had paid his bill in full and it took dozens of phone calls, messages and, finally when all else failed, the prospect of negative feedback on this and other review sites to get him round to fix it (it took him less than an hour when he did show up). I have therefore revised the star rating upwards from my original review to reflect the fact that the job was eventually finished, but the delays and aggravatation mean that this can't be a full recommendation.
