Universal Star Registry 

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Rated 1 out of 5 stars

I got one of the brightest starts for my girlfriend. Said you can see it with the naked eye, but you cant the app keeps kicking me off and showes it towards the ground not in the sky!

Rated 3 out of 5 stars

Bought this pack for a little boy who recently lost his dad. Two items had correct date, one had wrong date. Pure human error so can't complain too much as replacement arrived the following day. But g... See more

Rated 2 out of 5 stars

I had ordered this as a gift for our God daughter's 1st birthday. Her birthday is 12 January 2013, however the registration certificate has been sent out showing the date of 12 January 2012. Aft... See more

Rated 1 out of 5 stars

This was a shocking gift experience; they spelt the name wrong and dated the star to 2010 not 2012, gift pack didn't even come with a picture; the entire package is just two pointless bits of paper .... See more

Company details

  1. Shopping & Fashion

Written by the company

The Universal Star Registry is an independent star naming registry, where members of the public can name a star from any of the 88 constellations.


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Rated 1 out of 5 stars

Bad quality

Literally bad quality to be honest - my sister is quite sentimental and loves this kind of stuff. Thought for my nephews first birthday that me and my sisters would make this part of his birthday present and it came to us in not the best condition, the glue was showing on the wax seal and the packaging wasn't that intact in the post. My sister who paid got in touch about the glue marks but we were told they could look in to it but they normally don't refund, which I understand from their perspective as a business, but unfortunately the quality was poor and I had to last minute go and buy something else for my nephew, so it was not about the refund really, just a poor experience.

December 19, 2017
Unprompted review
Rated 5 out of 5 stars

I was thrilled with my purchase for my …named star

I was thrilled with my purchase for my beloved late husband. Speedy delivery and kept informed at all times. Well packaged too only downside was although the package was clearly marked DO NOT BEND the daft postman shoved it in my letter box! Luckily I was on hand to retrieve it and obviously this was no fault of the company. I would recommend Universal Star Registry and would not hesitate to use them again. Many thanks

November 7, 2017
Unprompted review
Rated 4 out of 5 stars

I recommend even with some problems

I bought from Brazil for birthday gift from my girlfriend. It came in 17 days in perfect condition, with a much higher quality than I imagined, and she loved even more so! I recommend enough to gift a girl you love.
I do not give 5 stars by contact with the company. I did not know how long it would take or was en route. contact with the company should be better (sorry my english)

July 15, 2015
Unprompted review
Rated 1 out of 5 stars

POOR CUSTOMER SERVICE!!!

Totally shocked by the service offered by Universal Star, a Star was bought as a gift to a close family friend when their son was murdered! We thought the Star might be a good idea and got it dated for the day he died only to receive the certificates (2 ordered) with the wrong date on it (in fact it was in the future, explain that one??)
When I eventually got through to "Ashleigh" she was less than helpful in fact quite rude and abrupt, didn't care that HER Company had made a mistake and informed me that I would have to pay again to correct her problem! Will not be leaving that there, what's the point of having a returns policy if a company doesn't adhere to it. I asked numerous times if there was a manager I could speak to as I was upset and appalled at how Ashleigh was - apparently she is the only person in charge - OH WOW what a great owner of a company - that's all about Customer Service JOKE!!!!!!!!!!!!!!!!!
would not recommend to anyone - when your paying good money you expect to receive what you pay for!!

July 10, 2015
Unprompted review
Rated 1 out of 5 stars

POOR - Ruined gift - spelling mistakes! Rude conduct.

Reading the previous reviews, it doesn't seem like they really care about their products. They made a spelling mistake and with a name that's the most important thing. When i called up to tell them (the correct name on the invoice) all "Ashleigh" said was "sorry". She said she'd send out another one but it wont get to be on time for the anniversary date. - Present Ruined!!!

i asked for same day delivery as it was her mistake but she outright refused it (as it obviously would've cost her). She refused to back down and wouldn't let me finish my sentence buy cutting me off continuously saying "i've given you the two options, what do you want?" (two options being send out the corrected but not same day delivery or refund). This type of customer service was extremely poor, clearly they don't care about what they're selling or being RUDE and upsetting customers. DO NOT BUY FROM THEM.

April 2, 2015
Unprompted review
Rated 5 out of 5 stars

A wonderful memorial for our Mum

I named the star in honour of my Mother that passed away. I requested 4 copies so each of my siblings could have one and that the delivery date be in time for her funeral. In just a few days the package arrived and we were able to attend the funeral knowing that we always had a reminder of Our Beautiful Mother. Thank you

December 19, 2013
Unprompted review
Rated 3 out of 5 stars

VALENTINES DAY PRESENT

Nice idea. A star named after me by my husband. Unfortunately, can't see a star when searching the Universal Star Registry with google. Just a black screen with a white box and my name and registration number on it. Nothing seems to be wrong, but maybe there is. I left it for 40 minutes in case there was a download delay, but nothing. A bit disappointed but, as I say, still a nice idea.
The people who are happy with your product seem to be the ones who got a good reaction when giving the gift. I think it would be a different matter once the receiver tried to access and actually look at their star.

June 22, 2013
Unprompted review
Rated 3 out of 5 stars

thought there was more to it

Brought a star from star universal came a day after the date I requested and also thought there was instructions on how to see your star on google earth but just has the co-ordinates of the star and doesn't explain what you have to do to see the listing either

February 5, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant

Was very worried I'd left my purchase too late but called them & asked how long it was expected to take, I was told no more than 5 working days & it arrived in 3!
Lovely product & good value for money too. Would highly recommend!

January 24, 2013
Unprompted review

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