Wedo Beds 

Fantastic service, friendly staff great prices, and very good quality sofas and chairs and I would recommend this company to my family and friends can't fault them

Fell for the website spiel showing amazing reviews and a sales countdown timer which magically resets itself the following morning!

DELIVERY... promised morning, then 12pm then 2pm then about 4pmish, then not sure, it eventually turned up in the dark at 6:45pm.

QUALITY of product is somewhere between poor and you really have got to be joking.

ORDER....I was delivered the wrong mattress and it took me 15 attempts to finally to speak to possibly the worlds least caring assistant who after much badgering promised to look into it. I don't know where they looked but I never heard from him again.

AFTERCARE If you want the worlds worst automated telephone system try ringing them now, not the order line but the one for any other issues,,, my record is 11 minutes to be answered but I have been left holding for well over 30 mins.

Sent pictures and countless emails that were never answered.

Was eventually told they would deliver the right mattress and you guessed it, they didn't even turn up.

More phone calls, outright lies and genuine rudeness and I am now rejecting the goods and seeing where that gets me.

I am genuinely shocked how poor these people are, please read all the other reviews and you will see these aren't isolated incidents, this is the norm!

Meant to have bunk beds delivered yesterday waiting in from 1-7 an had a no show I paid for the beds already an these are for my children I had to put them in my bed as there old bed have gone find it shocking that a company thinks it acceptable to treat people UPDATE today I called to see where my order is its only been sent back to the warehouse because apparently its broken how can a metal frame get broke in packaging now im being told I have to wait till friday for the beds so my kids suffer , the have false advertising on there page as it says next day delivery an customer service is shocking get the phone put down I will be sharing my experience on social media has no one should go through this stree the conpany needs closing down .one livid mother

Ordered a bed from beds.co.uk on the Sunday, turned up Wednesday, the courier was very informative. Bed is of great quality! I will say the boxes were battered a bit, so looked like it had been stored somewhere for ages! But not bothered, great bed and cheap!

First of all, it makes out that all items are on sale when they are not - it's always the same price EVERY DAY - cheap and worthless products. So I fell for this and ordered a bed and Matress - only to find you're not able to chose your own delivery date as stated (should have guessed that already). As if that wasn't bad enough, the bed came with missing parts. Once we esembled the bed, after sleeping in it for one night, the slants underneath snapped making the Matress dip, almost reaching the floor - unable to sleep on. We called customer service explaining the situation and they said they are unable to offer a refund or exchange if the item is out of its packaging, what the heck?! So anyway, to cut a long story short - they are SCAMMERS STAY AWAY. They just want your money.

I have been waiting for my delivery of my bed most of today tried to call for an update on delivery times. After 24 minutes waiting to get through the person answered then hung up. I called again option 3 for deliveries waited 37 minutes to get through only to be told to call back and request option 2. I did this waited another 39 minutes to be answered to be told my bed isn't arriving today. I was given the option of waiting another 4-6 hours in 2 days time. I couldn't do this, requested to cancel only to be told I need to pay £25 to cancel. After a lot of huffing and puffing from the advisor & being put on hold numerous times with no explanation I am now waiting for a call back to see if I can be allocated an early time slot in 3 days time. I have been offered £20 off the price. This does not come close to the inconvenience and stress this company has caused me this week. Soul destroying to say the least. Unacceptable customer service the whole way. I would recommend to avoid this company.

I ordered a 4ft bed off Wedo beds, it was delivered on the 20th of April 2015, I sent them two emails in August of 2015 telling them that the support beam had broke, and that on closer inspection I could see that it was not one piece of wood, but quite a few glued together, also one of the slats had broke in two, they did not reply, I emailed them again on the 1-10-2015 still no reply and again on the 28-1-2016 again no reply, the bed was called Astro Bedstead -Small Double and it cost £209-99.

Paid £460 for a bed that wasnt delivered on the date booked. When i phoned the company after getting a email in the afternoon to say they had changed delivery date i was put on hold for over 2 hours. Not only have i not got my bed but i have lost wages for having the day off waiting for it and my phone bill will b expensive so im even more out of pocket.

Ordered bed Sunday evening. Stated next day delivery. Expected contact on Monday to deliver Tuesday. No contact Monday. Phoned at 5:45 as they close at 6pm. Said they could arrange delivery for Wednesday. No email contact. Text delivery timescale for Wednesday. Delivery drivers were so rude. Didn't speak to my husband, just grunted at him. Not good service. Bed put together and is absolutely fine, but would t recommend on service from delivery company!

Having purchased our king size mattress we were given a date for delivery. Sadly this delivery didn't materialise and we waited an extra 5 days. However, our Customer Services contact at We Do Beds, Tom, was exceptionally helpful, apologetic and polite. Two weeks after our eventual delivery we came home to a card to say 'Sorry', together with a gift voucher by way of apology.
Thank you We Do Beds, it restores 0our faith in human nature and in the retail trade when we receive such excellent service.

I have purchased an Ottoman Bed from Wedo Beds after paying £625
after few months the problem started the side frame bent, after many email conversation they have sent the new side frame.
now just 14 months after the purchase the Hydraulic of ottoman bed is broken.
I have emailed them , but noreply after 3 days, and today i tired to call them through the company website phone number.
Its says the number does not exists.

I have no idea what to do next.

You don't expect after paying so much money the bed wont even last for 1 year.

Very frustrated and disappointed.

Purchased a mattress - company ceased trading the following day.

Has Wedo Beds ceased trading? I have called their customer service number but just get a recorded message saying Wedo Shopping has ceased trading and to call the number on wedo-beds.co.uk. There is no alternative number on wedo-beds.co.uk. Very annoying.

Bought an ottoman bed for spare room with a memory foam mattress - very happy with both - speedy free delivery - would highly recommend the company and would not hesitate to use this company again

Recently bought a bedframe from this company.

Fast order processing and delivery and kept fully up to date throughout the process.

Product was also of very good quality and as described.

Would recommend to others.

Bought king sized metal bed frame and firm mattress. Together they were £120 cheaper than my local retail stockist. Quality items too.

Even better they were delivered on the next working day.

Can't fault this at all and I highly recommend Wedo Beds to you all.

Prompt delivery. Bargain prices. I ordered 2 double beds and a mattress. Both beds were easy to assemble and very solid. I have bought from Dreams before....never again! Dreadful service. Wedo beds are the best. I recommend them to friends. Free delivery too. Can't fault them!

Used it as a spare bed when guests arrived, on its own and was great! Now I use it on the sofa bed and it's so comfortable that my baby will have her naps nowhere else. Excellent product especially that it has a cover that is thick and anti allergy. Not regretting this buy even though we found cheaper ones on other websites.

Had a day off work to accept my delivery of a bed frame and mattress. At 11 am received a phone call to say bed frame made up of 3 boxes and 1 box is missing. Wedo blamed courier. I now had to wait 24 to 48 hours for the bed frame to be found before it was officially missing. My Mattress however was still being delivered. I asked for a new bed frame to be sent to me on Saturday. The answer "No". I asked why not. "You need to wait for the bed frame boxes to be officially declared missing before another order can be sent out". Asked if I ordered a new bed frame could I have it delivered on Saturday? "yes, as long as I pay the saturday delivery charge!" Asked for a telephone number to call back on, once I had considered my options. At 2 pm I phoned back and up to 5pm , no one answered, or I was put in queue and on some occasions the phone call was cut off. NO mattress was delivered either on Friday. I had all day off work and received NONE of my items from Wedo. They seem to blame the courier rather than take responsibility. So no bed or mattress and nothing for my relatives to sleep on Saturday night. Do not rely on this company. The customer service and support is terrible.

Ordered a bed frame and accompanying matress on this companies web site on Monday. The ordering was easy, product information very easy to understand and my order was processed promptly. I ordered items separately instead of together, but wasn't keen on paying delivery twice. Called the company, through to an advisor in less than a minute, and the problem was sorted out with me receiving a refund for the second delivery charge. Great.

Email received the following day to confirm delivery time window, the next day - at the stated time - the products arrived, in perfect condition. Fantastic.

I had duplicated an item in my order incorrectly (entirely my fault) so emailed to see about returning said duplicate item. Email response from a member of staff within the hour, return time arranged and sorted. Awesome.

I would not hesitate to use this company again - great prices, quality products, and highly impressive customer service in an age where the latter is becoming a rarity. Gold star.