The man that showed us all the beds ,chairs ,mobility scooters to day was brilliant took his time with my 81 year old dad ,gave loads of different options ,very patient with me dad ,didn't feel rushed... See more
Company replied

430 Leek Road, Hanley, ST1 3HU Stoke-on-Trent, Staffordshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The man that showed us all the beds ,chairs ,mobility scooters to day was brilliant took his time with my 81 year old dad ,gave loads of different options ,very patient with me dad ,didn't feel rushed... See more
Company replied
Fabulous staff came in bought a recliner chair loaded on van, delivered, installed and old one removed into garage. All within 1 hour YES in one hour my dad was sitting with his feet up in his new cha... See more
Company replied
Looking for a bath board, l had a choice of 3. Assistant was helpful enabling me to make my choice. Also the price was reasonable. I would definitely use Able world again if l needed anything to help... See more
Company replied
Impressed from start to finish. Staff in the Hanley shop were very friendly, helpful and knowledgeable. Surveyor/ fitter worked tirelessly to overcome a problem with the surface of the stairs and he... See more
Company replied
Written by the company
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Professional Assembly

430 Leek Road, Hanley, ST1 3HU, Stoke-on-Trent, Staffordshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly & helpful sales people. Knowledgeable & very pleasant.
Pleasure to deal with. I was served by Russel, who listened & advised accordingly.
Very pleased with my purchase & the price paid. Hopefully the aftersales service will be just as good
Thanks you guys

Reply from Ableworld - Hanley
Visited the store yesterday in Hanley with my 91 year old father in law to purchase a mobility scooter. The service was excellent, the staff could not have been more helpful, explaining all the various scooters available ensuring that we chose the correct one. The whole process was a very pleasant experience and on the way home my father in law commented on how much he had enjoyed his visit to the store. Well done to all the staff in store

Reply from Ableworld - Hanley
I went looking for a walking aid for my 79 year old father at AbleWorld in Stoke- On-Trent. The level of advice and service from a guy called Mark was excellent.

Reply from Ableworld - Hanley
Came into the shop to get my arm from my Mobility scooter repaired. Mark who served me went out of his way to repair it.Thank you so much

Reply from Ableworld - Hanley
Good afternoon visited ableworld again today to purchase a new mobility scooter which we viewed few week ago,as there was a delay in my new car being delivered I needed my new scooter so went to shop again in Hanely stoke on trent to se if new one would go into the car I have, mark sales manger was excellent showed me how to strip it down, it went into boot of my car with ease great I was able to remove it and refit it together, so I have purchased it ready for my hols I would like to thank Mark + dawn for there cooperation and help and members of staff first time around.

Reply from Ableworld - Hanley
We visited the Stoke on Trent store today to purchase a Mobility scooter for my Wife. We pre ordered the scooter so it was ready for when we arrived. The Staff as always were really professional and helpful but the best part of the visit were the lovely cakes, made for us by the wonderful Dawn, the lady who served us. Thank you Dawn. My wife loves her new scooter, so a huge thank you to Ableworld.

Reply from Ableworld - Hanley
I was in the Stoke on Trent Hanley store and bought a mobility scooter I was served by Dawn who was thorough in explaining how to use scooter I bought and was extremely attentive to all my queries I recommend Ableworld to anyone who need help with mobility

Reply from Ableworld - Hanley
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.