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Recent reviews

Nadiia Krychuk
Extremely disappointing customer service – ignored for a month I have been a loyal Coach customer and have purchased from the brand many times, which makes this experience even more disappointing. I contacted Coach regarding a problem with a bag that appeared after the very first wear. I provided all the photographs and information requested, yet almost a month has now passed and I still have not received a proper response or resolution. I followed up again when nobody responded, and I have even escalated the complaint, but I am still being ignored. I find this completely unacceptable, especially from a premium brand like Coach. The defect itself was disappointing, but the way Customer Care has handled the situation is even worse. A customer should not have to repeatedly chase a company for weeks simply to receive an answer, particularly after providing everything requested. As a regular Coach customer, I genuinely expected much better. Unfortunately, this experience has completely changed my opinion of the brand. After being treated this way and receiving no meaningful response for almost a month, I do not feel confident purchasing from Coach again. Premium prices should come with premium quality and customer service. Sadly, in my experience, that has not been the case. Extremely disappointing service from a brand I previously trusted

Freya Ainscough
Absolutely terrible. They tried to charge me ridiculours money for changing the car on my policey which led me to just cancel and go with someone else. They changed me multiple times for the telematics device, which was stated a non refundable charge. The staff were extremely pushy about me staying with them for my insurance, even tried to bribe and frighten me with how much i would get charged by other companys. They only want your money and they definitly do not care about you. Their charges are ridiculous. The just change the name if the charge and charge you again for the same stuff cause the think they can get away with it. Thanks to them and there stupidly high charges my credit score is now extremy low very early on which i am going to struggle to recover from. Overall its by far the worst insurance company i have been with, and i erge anyone not to give them the opportunity to rip them i off like i did.

irosha fernando
Excellent and supportive service I am very grateful for the excellent service I received from Zero Deposit. When we first rented our property, we were struggling financially and were worried about paying a traditional deposit. Zero Deposit made the process simple and hassle-free, which was a great help to us at the time. More recently, when we needed to settle a claim, they were again very understanding and offered a payment plan. This has been a huge help to me as an overseas worker living and working in the UK, as managing unexpected expenses can be difficult. I really appreciate their understanding, flexibility and professional service. They made a stressful situation much easier to manage. Thank you to the Zero Deposit team for your support. I would definitely recommend Zero Deposit to others.

Gemma
Very disappointing experience with this brand. I ordered a dress on 11 June. The colour I originally wanted was on pre-order, so I chose a different colour to ensure I would receive my dress in time for my event. At the end of June, I followed up, only to be told that the colour I had ordered was also on pre-order (not disclosed) and was due to ship in mid-July. It is now the mid September and I have still received nothing, nor have I been given any meaningful update. I have tried to cancel the order, but they refuse to do so. I emailed again this morning, only to receive an AI-generated response that didn't actually address my concerns. The lack of communication and customer service has been extremely frustrating. I would not recommend ordering from this brand.

Irena Neikov
Absolutely unacceptable service from Cult Beauty. I ordered a Patrick Ta brush, which was lost in delivery. Cult Beauty sent a replacement — and unbelievably, they lost it AGAIN. I contacted customer service THREE times requesting a refund. Despite this, I STILL have not received my money back. Two failed deliveries. Three contacts with customer service. No brush. No refund. I paid for a product I never received and now have to chase them for my own money. For such a well-known retailer, this level of service is shocking and unacceptable. I would strongly advise customers to think twice before ordering from Cult Beauty. I will update this review if and when they finally refund me.

Lou Trost
Louis the Assistant Letting Manager who we dealt with was a delight to work with. Throughout the entire process Louis was professional, supportive and extremely knowledgeable answering the many questions we had. Louis always responded to messages in a timely manner and nothing was too much. Jasmine in the Administration Support Team was also very helpful. She dealt with everything in a timely fashion and was very responsive. Once contracts were signed and tenants were about to move in Ashleigh our Senior Property Manager got in touch to introduce herself, again efficient and professional. Based on our experience so far we would highly recommend Curchods Lettings.

Lucy Bean
Kieran was great to work with. Straight talking, no BS, extremely knowledgeable and also fun with it. I always felt he made me accountable for my actions but without making me feel guilty for any of my poorer decisions. I worked with KO Kondition for almost two years and I came away with a solid knowledge of my own, good gym habits and an understanding of what to eat to achieve my goals, without it being overly complicated or difficult to stick out. Kie tailored all the programmes to me personally, taking into account foods I like, how I like to structure my meals, day, workouts etc and everything was always flexible. I would 100% recommend KO to anyone.

Camelia
I used the JobTestPrep platform for SHL numerical, inductive and deductive interactive tests, and I used to pass the actual test. I found the numerical exercises a little more difficult than the actual test. However, overall the platform was extremely useful, covered all the types of exercises I needed, provided detailed feedback and explanations for each exercise, and gave me the confidence that I could succeed. If you could introduce "real" interactivity to the exercises, it would be a real plus to learn how to manage your time better during the actual test. Thank you very much!

Dawn Hill
The customer service team at plouise are fantastic very helpful I have spoken to them on a number of occasions and always had amazing help with my issues the ladies I have had help from recently have really stood out to me are dads Hannah and Liv but every single one goes above and beyond to help thank you well done Paige for employing some lovely staff , also just to add I visited the empire and Plouise city with my Sen child a little while ago and all the staff that my daughter interacted with was fantastic with her and she loved every minute

Terri R Standley
My problem is, I needed to send the product back. It was way too large, as I went by. Their sizing for me and it was incorrect. So I go and try to compose an email to send a request for a refund. And I have to do this by the middle of september, or I lose my ability to get a refund. It would not let me compose an email, and they make it very difficult and lots of hoops to jump through, to send a product back and get a refund. It's ridiculous.I do not recommend purchasing from Flamingals.

Milan Radovanovic Mixa
I’ve had a very positive experience with the platform. I’m currently using it for a real website project and the quality of the results has been very helpful. I especially value the ability to refine and improve designs through multiple iterations. Since achieving the exact professional result requires several generations and adjustments, additional credits would be extremely helpful and would allow me to continue developing the project and exploring the platform’s capabilities.

Marie-Janou Macerola
I ordered the heel scratcher. I received it broken. It was broken in the package. the materials are very cheap. I asked for a refund. I sent the pictures they asked for. It showed it was broken. Then they wrote to me that want to negociate…. I have to send the order back and pay the shipping fees. Or accept that they refund only 10$. The item’s cost was 20$. Why would they need me to ship back the item. It’s broken!!!! I call that pur stealing. Don’t ever buy anything there!

Claire Girard
I have been with o2 for a while . I got my.son to upgrade his phone and he got a massive discount of 210 pound cause the guy did not wont him to go into the o2 shop . I also got my.hubby to upgrade his phone he got a lower bill . But 02 completely stuffed me on mine I had to pay more upfront than both my hubby and son and am paying more every month when I got them to renew there contracts . Bit twisted o2

Muddassar Khatry
Probably the best AI tool I have used. I've tried, Gemini, Copilot, Claude etc. But found it most intuitive. The main challenge I have seen with it is the Token usage. I've had a few instances where tokens have been utilized and the work didn't get done. And onve when I tried to switch email IDs, the resolution provided by customer service was unnecessarily complicated, for an AI company

Rashmi
Amazing experience with alphamen ,great service,highly recommended. In 3 months I lose 10kgs ,my gut health is much better than before (my bloating and gastric issues are gone),my food choices are better I've learned so many things in these 3 months Enjoying my workout learning new things about my body my best investment till now highly recommended thanks team alphamen

Robert Menhams
Just been to llandudno to the tyndale as always brilliant Robert's really look after there customers great driver checked all was ok with us trips out were well planned great hotel and weather have more booked for the year and next year also its nice to pop in and find out about the holiday great staff friendly and helpful off again soon looking forward to it

Leonard J. French
I found the cancellation process to be excessive. I tried to cancel on my phone but the cancel buttons stay hidden off the page even after adjusting screen size and aspect ratio. The buttons swap back and forth so you can't just press the button on the right or left to cancel, you have to read the text, but the text is kept off screen.

Imran Azad
very bad customer service. cant reach them by email which was only 1 option left. i could chat with booth but it only takes questions cant cant answer them properly. very frastrating when you use google ads and ads cant run because you have prolem at web development and web development dont asnwer your email. AVOID this service.

Al Forehand
I love NutraBio! 1. They are from Jersey, just like me! Started using them about a year ago and have seen great results in the switch. There products are fully transparent and has nothing to cause any harm. Protein has caused no bloating or gas and when i need that gear to get going the pre-workout and pump gets me there!




























































































