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Recent reviews
Iain Lauder
★☆☆☆☆ I hired a vehicle from Europcar which broke down on the second day of an eleven-day rental and after 150.1 miles. The breakdown was entirely outside my control. The vehicle became unusable, I was left without transport, and it took almost 24 hours for the vehicle to be recovered. I also had to arrange for someone to remain available for an entire day waiting for collection. Initially, the local branch acknowledged the inconvenience caused and even confirmed that rental days would be credited due to the issue. There was no suggestion whatsoever that I had done anything wrong. However, I was later contacted by Europcar's damage and recoveries team and informed that I would be charged for the AA recovery call-out resulting from the breakdown. What I find most concerning is that Europcar has been unable to provide any evidence that I caused the breakdown, any evidence identifying what actually failed on the vehicle, or any evidence showing that the recovery was required due to anything other than a mechanical issue with their own vehicle. Their position appears to be that because the vehicle happened to break down whilst it was in my possession, I should bear the recovery costs. By that logic, Europcar accepts no responsibility for the maintenance, wear and tear, reliability or mechanical condition of its own fleet and can simply pass those costs on to whichever customer happens to be renting the vehicle when a fault occurs. A pre-rental inspection does not prove a vehicle is free from latent mechanical defects. The fact remains that the vehicle failed almost immediately after being supplied. As a member of the BVRLA, Europcar is required to provide safe and roadworthy vehicles and to ensure charges are assessed in a transparent manner with clear justification. The BVRLA Code of Conduct also states that customers should be provided with justification and supporting evidence for charges raised against them. In my case, despite repeated requests, no evidence has been produced showing that I caused the issue. The matter is now being escalated through the BVRLA dispute resolution process. I have also instructed solicitors to deal with the matter and recover the money that has been taken from me with no justification and without authorisation. Very disappointing experience. I would strongly advise anyone considering hiring from Europcar not to do so.
Arney Mandy
Yes, the service at Lotus Car Rental in Iceland was excellent. I just returned from a self-drive trip in Iceland the day before yesterday. I rented a Toyota Yaris Cross 4x4 with the Platinum insurance package. When I went to pick up the car via the self-service option on September 13th, I wasn’t sure how to contact the car’s Wi-Fi to my phone or how to mirror Google Maps from my phone onto the car’s large display screen. A male staff member sitting at the first desk on the left (please forgive me for forgetting his name) was incredibly helpful and attentive; he got everything connected for me and answered my questions, giving me the peace of mind I needed for my road trip. Later, when I noticed a crack in the windshield, I contacted their customer service team; Martin promptly addressed my concerns and reassured me so I could continue driving without worry. Another issue arose when I went to return the car: a male staff member pointed to his computer screen and claimed I owed an unpaid parking fee to Parka. After he specified the location, I felt something was wrong because I distinctly remembered it paying twice at that particular lot-a fact backed up by the records on my phone. I explained the situation to him, and he advised me to pay the fine so I wouldn’t miss my flight and then sort it out with Parka later; I followed his advice. After returning to the US, I contacted Parka and received an email from them this morning confirming the issue had been resolved. They have notified Lotus Car Rental to refund the incorrectly charged fine, and I am confident I will receive the money soon, as they are an honest company.
Pat Lee
My driver was Kumar and I arrived Heathrow T4 on 9 Sept 2026 @ 16:35hrs. Airport services was havoc as major system failure and the queue to clear immigration was 3 hours long. By the time I came out to the arrival hall, it was already 19:30hrs. Driver Kumar was waiting for me and told me he needed to charge me extra for the time spent waiting. Due to the massive traffic jam & no cars were allowed to enter T4, I had to take the shuttle bus to long stay parking for driver Kumar to pick me up from there. By the time Kumar picked me up, it was already 20:15hrs and after sending me back to Royston (2hr journey), he did not charge me any additional waiting fee! Thank you very much & really appreciate the effort and sincerity. This is my 4th time booking MyTaxe.
Elaine S.
A very nice Bord Gais engineer called out to service my boiler. There was a problem with the seal so he disabled it and turned off the gas. That's fine he told me that's what might happen I was open to replacing my boiler. I was told I'd get an email about ordering new boiler I didn't. I phoned next day, was told to contact Local heroes.ie, I filled in online form. Was phoned to do a survey, did it online, the guy said it could take 4 weeks to organize replacement boiler bringing me to November! Then I get a text and email later on "Sorry, we're unable to find a Local Hero for you at the moment. Please try again later if you still haven't found anyone" So I have no boiler, no hot water, no gas and no hero!! Thanks Bord Gais and Local Heroes.
Maricris Calago
Excellent service from Gerry at Dreams! We had a fantastic experience at Dreams, thanks to Gerry, the bed expert. She was incredibly friendly, patient, knowledgeable, and professional throughout our visit. She took the time to understand exactly what we were looking for and gave us helpful advice without making us feel pressured. Gerry really knows her beds and mattresses! She explained everything clearly and helped us choose the right option for our needs. Her excellent customer service made the whole experience easy and enjoyable. Thank you so much, Gerry, for your outstanding help and for going above and beyond. We are very happy with our purchase and would definitely recommend Gerry and Dreams to anyone looking for a new bed!
Happy Soroka
Bosch does not stand behind its products and its warranties, and customer service are valueless. When I tried to get a written response to my case number concerning an obvious design fault in the handle on the third rack which keeps disengaging, I was told that Bosch only warranties stainless steel dish racks. Since Bosch dishwashers do not have stainless steel dish racks, you can judge the value and truthfulness of this "support." I never received a written response and was told hard water and my misuse caused the issue. The only products I ever use are advised in the owner's manual. The dishwasher washes well but customer service warns buyer beware.
Karla Yap
Fernando and Naza have been wonderful student coordinators. They are both very supportive, approachable, and responsive whenever I have questions or concerns. They communicate clearly, provide helpful guidance, and make sure I understand the requirements and next steps throughout the process. I truly appreciate their patience, professionalism, and willingness to help. Their support has made my experience much smoother and less stressful. I am very grateful to have Fernando and Naza as my student coordinators and highly appreciate everything they have done to support me throughout my program.
Merve Tas
I collaborated with this brand as an influencer, and I’m saying this plainly: I do not recommend this product. It kept freezing while I was filming, the video quality was terrible, and I couldn’t get a decent shoot out of it. Dealing with that while I was having health issues made it even worse. I’ll be sharing my experience across my platforms. If anyone still wants mine, I can ship it to you—otherwise, it’s going in the trash. If you’re shopping for smart glasses, look into Meta glasses instead. Think twice before spending your money on an unfamiliar brand.
alexandra wood
Grüum are a brilliant company, I've had so many products from them and they're all fantastic. Their room sprays are the best I've ever used, they don't smell of nasty chemicals like the usual ones and they actually work! I'd highly recommend them. I've had their advent calendar for the last 2 years and again it's been the best skincare/hair advent I've had, excellent value and full size products, none of these tiny sample sizes you get in other beauty advents. Their customer service is fab too. They're a great brand and I'd highly recommend them.
Michael O'Byrne
Customer support took a while to reach but was excellent. The lady who handles my problem spoke English well and was quick to analyse the problem. I would awad 5 stars for the support. I would only award 2 stars for the product because the rubber tips on the auger of the snow thrower did not even last one season. My previous thrower was still working after 5 years. Excellent customer service has solved the problem by sending me a new unit.
Greg Connor
Was a bit sceptical about putting an enquiry in online, but that was soon put at ease. The gent I spoke to was really helpful, had a look at my roof and explained the potential savings and earnings from solar. I’m definitely going to look into it, but my roof needs some work first which is booked in for December. They’ve arranged to give me a call back in January once that’s done and come out to see me then. Thanks for the help.
Ron Wicker
Votel is a powerful AI driven platform with loads of features. What makes it special is they offer a 5 day challenge to not only learn it, but hopefully get your first client. Not only that, but the founder is who does the daily video calls. He's extremely helpful and if something isn't available, he's open to adding it. I have great expectations with the Votel platform incorporating it with my agency. Highly recommend!
Gary Robinson
Horrible company, ridiculous return policy and impossible to talk to someone. Order a pillow for less than $100.00 and be told that returns have to go to China!! Shipping is more expensive than the product. Thet claim it is on their website, however, when you order from a email promotion this information is not provided. Stay away from The Pillow Home. They are a scam.
Jonathan Grobler
I had used the app for a year and had autorenew set. Before the end of the term I had stopped using the app due to life getting hectic and busy. The app renewed a full year subscription. I emailed the Nibble team and Maya was immediately on it. They where more than happy to help me out and even reversed the subscription fee. Wonderful team and a great app.
J. A.
HORRIBLE customer service. Been on the phone for hours. No help whatsoever. Worst company I've ever worked with. I received a $150 rebate b/c I was forced to leave my previous phone company and the only other company was Verizon. I've reported them to the FCC and suggest the rest of you do the same given that there are so many terrible reviews for Verizon
Mohr
I have been selling here for over a year and recently they let me down. I forgot to mark an order as delivered but I did deliver it AND sent proof in chat. The buyer got a refund because ''delivery time was overdue''. When I made a ticket they ignored my proof and let the buyer keep his money. Thank you eldorado I just lost money and time, awful support.
Denver Cowell
Very easy process. Set everything up on line. The offer that came back was acceptable to me. I probably could have gotten more selling it direct to someone but that would have taken more time and hassle dealing with buyers. Scheduled a pick up, driver was on time, friendly and knowledgeable. Funds were transferred to my bank same day.
Umu Jenkins Hooke
My experience was great because I received great help from the staff very helpful since the beginning and I got good advice about the tickets very honest people as well am grateful I will encourage anyone who is planning to travel to buy tickets from this company Kevin ia an amazing person he is willing and ready to help at any time
Lindsay W
I literally cannot believe they have the sleep setting that cannot be adjusted. We pay $120 a month and can't even tell our TVs how long to stay on. What an easy thing to fix and customers have asked for years. Customer service in general is also so bad it is insane. This is truly one of the worst companies on the planet.
Carol O'Donnell
Beautifully caring practice From first contact to lifting our Colin into her beautifully flower filled car boot for his final journey, I couldn't have asked any more of Bee. Being able to say goodbye to Colin at home because of his huge fear of vets was all we could have asked. I'd highly recommend The Loving Vet.
Eunice
Greggs High street high Barnet EN5 Hertfordshire I would like to Inform you about staff member called Scott who works at the shop in High Barnet. Scott is very polite very well mannered and very friendly nothing is too much, customer Service is excellent everybody who I no always mentions him what a very nice man.
Mickaihla Gardner
The live chat agent Aiko was so wonderful and helpful! I was having issues because I called the costumer service line and had them switch a coarse but even after 24hrs it still wasn't changed, but within minutes of connecting to the live chat support the coarse was switched and my issues were resolved, Thanks Aiko!
Kermit Ellison
