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Recent reviews
andrew thompson
WARNING – AVOID AUTOMOTIVE PARTS NW LTD I used First Choice to source a replacement engine for my VW Golf. Shortly after making my enquiry, I was contacted by AUTOMOTIVE PARTS NW LTD and a man called Adam. Adam assured me that the engine I was purchasing was in mint condition, had covered just 27,000 miles and came with a three-month warranty. Based on these assurances, we agreed on a price of £2,000 plus £50 delivery. Everything initially seemed fine, and the engine arrived just two days later. However, there was no receipt or proper proof of purchase included. As I needed the relevant details to update my vehicle’s V5C logbook, I contacted Adam, who said he could provide a receipt but refused to give me the engine number, claiming it did not need to be reported to the DVLA. I was not satisfied with this explanation, as I understood that engine changes need to be properly documented and reported where required. Despite contacting Adam on six separate occasions, I still did not receive the correct paperwork. Eventually, I was emailed a very basic receipt that contained no engine identification details and, more importantly, made no mention of the engine’s supposedly low mileage of 27,000 miles. Unfortunately, things got much worse once the engine was fitted. The dashboard immediately began displaying warnings relating to a camshaft fault. The engine also developed a very loud tapping noise. After having the vehicle inspected, my garage quoted approximately £1,500 to repair the problem. Naturally, I contacted AUTOMOTIVE PARTS NW LTD and spoke to Adam to make a claim under the three-month warranty I had been promised. His attitude changed instantly. Instead of offering any help or taking responsibility, he raised his voice, called me a conman and began swearing at me. I have genuinely never felt so humiliated during a conversation with a business. Adam then claimed that the warranty only covered the engine block or shell and did not cover the internal components. He told me that the problem was entirely my responsibility. So, to summarise: • £2,000 paid for an engine advertised as being in mint condition. • £50 paid for delivery. • £1,400 paid for fitting. • No proper documentation confirming the engine details or mileage. • An engine displaying camshaft faults and making a loud tapping noise. • A warranty that, when I tried to use it, was apparently not worth the paper it was written on. I am now left with a vehicle that is still not working, facing further repair costs and potentially having to scrap the car altogether. I am extremely disappointed with the entire experience and believe I have been treated appallingly. I am now seeking legal advice and considering taking formal action to recover my losses. My advice to anyone considering buying from AUTOMOTIVE PARTS NW LTD: please think very carefully before handing over your money. Based on my personal experience, I would not recommend this company. Adam’s customer service, attitude and handling of this situation have been absolutely disgraceful.
Vithal Upari
Gross Negligence, False Refund Claims & Data Breach Leading to Cyber Fraud – PNR: E6GNTG IndiGo Airlines has demonstrated shocking negligence, deceptive customer service, and a severe failure to protect passenger data regarding my booking PNR: E6GNTG (Belagavi to Delhi). 1. Ambiguous Scheduling & Arbitrary Deductions: IndiGo sent an unclear itinerary message failing to properly distinguish AM/PM timings, causing me to miss my flight and a scheduled legal appearance at Saket Court, Delhi. Instead of assisting with an alternate flight, IndiGo arbitrarily withheld ₹4,072 from my ₹5,148 ticket (refunding only ₹1,076) and forced me to spend ₹9,653 on a replacement flight from Hubli plus ₹3,000 in wasted taxi fares. 2. Contradictory & False Public Replies: Even after the Ministry of Civil Aviation (@MoCA_GoI) intervened multiple times on X, IndiGo gave conflicting responses—first claiming a "no-show" refund was done, and later falsely claiming on October 24 that a "full refund" had been processed—while withholding my actual compensation. 3. Data Leak & Imposter Fraud: Because IndiGo stalled my grievance on public forums instead of resolving it securely, an imposter posing as an "IndiGo Refund Department" official contacted me with my exact confidential PNR and pending refund details, fraudulently siphoning ₹9,500 from my account. Despite my Final Notice sent on November 3, 2026, IndiGo continues to hide behind copy-paste templates. I am now initiating formal proceedings before the Consumer Disputes Redressal Commission and the Data Protection Board of India (under the DPDP Act, 2023) to recover my total direct loss of ₹26,225 along with ₹2,50,000 in damages and litigation costs and also claiming the compensation against INDIGO for failure in protecting the data of Customer to the Imposter (third party). The Indigo wiill be held responsible for such failure in protecting data of customer, it is liable to pay compensation to the extent of Rs.250 Crores as per the Applicable laws. Regards Vithal N Upari Advocate M-9986258201
Raj Chepoori
My experience with NoBroker has been extremely disappointing and frustrating. I have rarely experienced such an unprofessional approach towards customer service from an organisation that claims to provide reliable services. I am particularly disappointed with the way Indu Priya and Gayatri Erukonda handled the situation. NoBroker should seriously review the conduct of its employees and the way its premium services are delivered. My advice to prospective customers: Think twice before paying for NoBroker's premium services. Do not get carried away by repeated sales calls and promises. Make sure you understand exactly what support you will receive after making the payment. A premium service should come with premium responsibility and customer support. Unfortunately, my experience has been the complete opposite. Extremely disappointing. Highly unprofessional. One of the worst customer service experiences I have encountered. @Nobroker - please wake up and take action against Indu priya and Gayatri before it becomes too late.
Sophie Jenkinson
I ordered 2 bras while on offer after seeing lots of online adverts for this store. The bras were well made, soft, supple and very comfortable. The jelly does provide support and I was super impressed. Unfortunately both bras were a little small in the cup size but after responding to an email asking how I had found my bras, Olivia has helped me to choose another style with a fuller cup. This is sent free of charge and because they have a ‘perfect fit guarantee’ there’s no obligation to return the original bras. I can’t fathom how they are making money by not wanting these bras returned but I won’t complain! If you have the patience to work alongside the customer service then there’s no issues at all, I actually found the questions and expertise of Olivia really helpful and I’m now awaiting my replacement. If it fits well I’ll be sure to buy more!
Louis Codd
Jack provides an excellent, personal service and I can’t recommend highly enough. As a landlord I needed support to re-mortgage a property to release equity, along with a new mortgage to purchase an additional property. Jack committed a lot of time to sift through the many mortgage providers out there and find me suitable products. Communication was excellent throughout with prompt phone calls or emails where required. Jack also ensured I was clear on where we were at in the process, and fully understood the vast array of documents I had to read through. I also use Jack’s service to arrange my landlord insurance. It’s highly convenient to me to have one point of contact, and I’ve always found the prices very competitive. In summary, a pleasure to work with and I look forward to dealing with Jack again in the future.
Lucas Lenne
Half of my shoes are Thursdays, and in a couple years I’m sure all of them will be. I have a pair of wingtip boots, two pairs of aviators and a pair of cadets. The wingtip and cadets are sturdy and well built boots that have aged beautifully. My first pair of aviators was a factory lemon with two problems over the course of a year. The first time I had an issue Thursday paid for my cobbler to fix it and the second time they sent me a brand new pair and were even kind enough to let me size up (the dress shoes are a size lower than the boot sizes). Great, well built shoes at a very fair price and the best customer service from any shoemaker I have bought from. I hold these guys in high praise, highly recommend.
Grace Southard
After waiting a month for my order, which was delayed several times, it finally arrived completely water damaged, with mould on the suede and soaked paper inserts, leaving the product unusable. Despite sending multiple emails with photographic evidence and contacting the founder directly on Instagram, I have received absolutely no response. I was incredibly patient and understanding throughout the delays, but the complete lack of communication is unacceptable. Shipping damage can happen, but ignoring customers when things go wrong is extremely unprofessional.
Mandy New Tyldesley
Avoid like the plaque. I was applying discount and clicked apply and instead of applying it went straight to paid for the items without authorisation and discount wasn't applied. Tried to cancel order as it gives that option but then said cant cancel order been processed within 5 mins of placing order. Been in contact and it takes a day for a answer each time I email them just for them to completely dismiss the questions asked. Shocking company. I would give them a zero if it let me.
Leonardo MENDONÇA
My money has been tied up at the brokerage for over 120 days. They claim I am under investigation because I am "too profitable." It has been more than 120 days, and I have continued to trade as usual; it is more than clear that I am not involved in any illegal activity. Do not put your money into Futura—this company is not legitimate. I fell for their scam, and now I have 5,000 dollars trapped there. I am warning as many people as I can: stay away from Futura
Lynda Gough
Harry visited my home and gave me amazing service and advice for switching my electric supply to Octopus. I've never done this before as my late husband dealt with it previously and Harry talked me seamlessly through the process. He was very polite and friendly. The transfer from my old supplier was all done for me and I will definitely be moving my gas also when my current contract expires. Thank you Octopus for your excellent service.
Gemma W
Horrific experience both trips, avoid if you are an overseas tourist and don't speak French. The train inspectors are nasty and rude. They threaten you with fines when you don't understand what the rules are. The rules are very unclear and not written anywhere. They laughed at me and became verbally aggressive. Thet belittled me in front of passengers and made me cry. They ruined my holiday.
Amy Thomson
Company advertising products using AI. Inaccurately described/ listed. When contacting customer service regarding returns they are also AI generated. Poor customer service. Condescending reply’s. Can’t return items. Would not ever recommend using this company or purchasing from here - do not make the same mistake I did!
customer Gary Braham
Hi there, I recently wrote a review that was not very favourable to this particular Company, but in the last few days the company have rectified my complaint, so I’m happy to amend my original review and I apologise for that, and will be using this Company a lot more in the future.
