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Recent reviews

Emma Emmanuel

Emma Emmanuel

Rated 1 out of 5 stars

Fusionmarkets.com are fraudsters. They defraud clients through their platform, and I am not saying this as a mere allegation or based on hearsay. I am speaking from my own direct experience as a client. My account(391178) is still there, and the records, transactions, screenshots, MT5 history, correspondence, and other evidence relating to what happened to me are available for anyone who genuinely wishes to examine them. One of the most serious issues I experienced is what I believe to be the manipulation or doctoring of trading data. The information available in my MT5 and the evidence I personally recorded did not tally with the information subsequently presented from their side. In my experience, when a client challenges what has happened, the records presented from their backend can appear materially different from what the client actually witnessed and recorded on the trading platform. That is not something I am saying casually—I have personally experienced it and have evidence to substantiate my concerns. What is even more disturbing is what happens when you challenge them or formally complain. On several occasions, after I raised complaints, I was shut out and unable to access my account and even unable to reach their live customer service. This has happened to me several times. In my view, this is an extremely troubling way for a financial services company to treat a client who is exercising his legitimate right to question transactions and demand an explanation. I have not merely complained once and walked away. I have made complaints on different occasions to two licensing and regulatory firms, and I have records to substantiate this. Despite the seriousness of the matters I raised, I have seen no meaningful action taken to investigate the issues I reported, not to mention any action to revoke or otherwise challenge their licence. I have retained the records of these complaints and the correspondence surrounding them. And as far as their CEO, Mr. Phil, is concerned, he is, in my experience, the worst of all. I wrote to him time without number and brought these matters directly to his attention. Rather than demonstrating the accountability and integrity one would expect from the highest level of management, his responses gave me the unmistakable impression that he had no intention of taking my complaints seriously. The summary of the position conveyed to me was essentially that nothing would happen to him or to Fusion Markets even if I reported the matter to the relevant authorities. I was also made to understand that because I am not an Australian, I should not expect the Australian authorities to respond to me or take my complaint seriously if I approached them. That, to me, is an extraordinarily disturbing position for the CEO of a financial services company to project to a dissatisfied client who is alleging serious irregularities on his trading account. It creates the impression that they believe they are beyond accountability and that a client has nowhere to turn when something goes wrong. I am therefore speaking as a living witness to what I personally experienced. I have the account. I have the records. I have the correspondence. I have the evidence of the complaints I made, the regulatory complaints I submitted, and the responses I received. I have also retained evidence of the discrepancies between what appeared on my MT5 and what was subsequently presented to me. Anyone who doubts what I am saying is free to examine the evidence for themselves. This is precisely why I strongly warn clients to avoid Fusion Markets completely. Do not be deceived by the image they project or by whatever claims they make about themselves. My experience has shown me a very different reality. I have personally gone through these experiences, repeatedly raised my concerns, documented them, and pursued the matter through regulatory channels. I would not want another client to go through what I have gone through before discovering that reality for themselves.