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Recent reviews

Jessica Hart

Jessica Hart

Rated 2 out of 5 stars

The people working the VIP line were late. They blamed it on the security inside Bridgestone but were very rude when asked. I was separated from my husband and daughter because I had a bag. There was much confusion after going through security at the ticket checkpoint. Many people who had been behind us in line somehow managed to get in front of us during this process. It wasn’t because I had a bag and my security line was long because my husband was able to go on through, My daughter and I meet up with him in the line inside Bridgestone. We wait and again they are late letting us inside the pit. Outside they had been great making sure everyone knew they needed a wristband. Once we got to the line inside they never said anything about another wristband we had to have until they were letting us in. Thankfully my husband had gotten one but my daughter and I made it through without getting one. My husband was able to secure us a good pit spot while my daughter had to go all the way back to where they scanned our tickets in order to get our wristbands. The same people working the VIP line were un-caring and rude about it. Everyone was flabbergasted we managed to get through without a wristband. I kept telling them no one stopped us for one, we didn’t see others getting one, and unlike outside where they kept asking us if we had a wristband they said nothing in this line. We go to about 3 shows a month. We experience other venues’ process. Bridgestone is the one who’s late, seems unorganized, and has unkind people working. Even the show started late.