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Recent reviews

John Provost
Starbike was completely honest. The Ergotec handlebar that they claimed to have in stock was actually in stock. I have already owned two Ergotec handlebars, and I can assure you that I received the genuine article and not some counterfeit fake merchandise. I installed the handlebar and have been riding with it for days, and I repeat that it is the genuine Ergotec handlebar that I ordered, which handlebars I highly recommend, BTW. When Starbike said it would be shipped in 1-3 days it was actually in the hands of DHL in less than 2 days. The DHL tracking website functioned perfectly with regular status updates. When the package was handed off to USPS in NYC, both the DHL and USPS tracking websites continued to provide accurate updates, and at that point my package arrived in a mere 3 days anyway. The whole process from order to delivery took 17 days, which was longer than most would consider ideal, but more than half of that time was DHL getting the package from warehouse, through customs, into container, and onto the plane, and any delay had nothing whatsoever to do with Starbike. I additionally wish to point out that I was not led to believe that I was to expect some version of DHL express delivery service, and the honest communication at every step along the way contributed to a thoroughly satisfying experience. The Starbike product price was excellent, although the shipping was pretty pricey, but not horribly so considering that the package came from Germany to Eastern Massachusetts. I am very pleased and will happily do business with Starbike in the future whenever purchasing bicycle components that may be difficult for me to acquire locally here in the U.S. Starbike definitely gets "Five Stars" from me.

Doug M
GovPlus is a deceptive money scam, masking itself as a government website. I mistakenly completed a "TSA Renewal" Application, provided banking information, contact information and my address. I quickly recognized the mistake I made. I was stuck going through multiple sales pitches for additional useless add-ons and upgrades on page after page after page of their website. Every wrong click goes cha-ching, cha-ching. That is clearly deceptive advertising. GovPlus claims to not be masking itself as a government website yet the initial e-mail I received had a link to an official looking website ( ..... need to log into the Trusted Traveler Programs (TTP) website at hippo:slash+slash+ttp.dhs.gov+slash ) to get to their ".com" website which they had (I assume) conveniently paid to be at the top of the list of sites that popped up. The official DHS website was several links down. They only wanted $100 to fill out the government forms to renew a Global Entry Card that I already had. I can answer 5 questions myself for free. If you truly can't fill out a small form yourself, it may be worth $100 (plus the additional federal government cost of the form) to you. After contacting my bank and a GovPlus chat box conversation, I believe that I will receive a full refund for all fees. How did they get my name, e-mail address, and expiration date of my Global Entry card ???

Selin
Reposting because NET-A-PORTER responded to my previous review with a completely fabricated defense. NAP, your extraordinarily low Trustpilot rating already speaks volumes. You do not need to misrepresent customers’ experiences to control the narrative. NET-A-PORTER decided it would no longer accept my business because I had made too many returns. That is entirely its prerogative. The problem is that no one told me. Instead, my purchases were automatically declined. Each time I called, I spent hours troubleshooting and was given a different explanation, including supposed problems with Apple Pay. This continued for months. Eventually, one customer-service representative finally admitted that NET-A-PORTER had decided to stop serving me. He appeared genuinely worried that telling me the truth would get him into trouble. NAP has now claimed publicly that it informed me of this decision immediately. That is simply false. If I had been told, I would not have spent months repeatedly attempting purchases and wasting hours on the phone troubleshooting problems that did not exist. Declining to serve a customer is one thing. Secretly blocking their purchases, allowing them to waste hours trying to resolve the issue, and then publishing an inaccurate account of what happened is another. Goodbye, NET-A-PORTER. I am not missing you.

Tonya Pierce
I decided to donate plasma because I received one of their donation offers in an email: 4 donations (within 30 days) for $400. The nearest center to me is an hour’s drive away. I made an appointment and arrived within the grace period (5 minutes late). When I check in, the technician informs me that they have only one nurse working that day. So instead of the process taking one hour, it would take two or three hours. I was a bit annoyed because they didn’t inform me sooner, but figured I was already there, so I might as well stay. I got there at around 4:45pm. I didn’t get to the donation chair until after 8pm. The nurse checks my arms and I tell her that my veins are tricky and have been known to collapse. She said that would t be a problem. A different nurse comes over to take my blood before the donation process. While she was drawing the blood from my left arm, my vein rolled. Apparently the first nurse didn’t inform the second nurse of what I said about my veins. She decides to check my right arm. She didn’t like the way the veins looked (they looked like surface veins), so she didn’t even try to get plasma from the right arm. In all, I spent almost four hours and was only paid $30 because it wasn’t a successful donation. Complete waste of time. Never again.

Carrie Maune
First, I have never submitted a poor review on any company, however my experience was terrible. I would NEVER recommend this company. I ordered 5 items all Large size. 3 of the items arrived and were tagged 3XL and were huge, one dress had the shirred waist piece sewed around the hips. I submitted pictures and details with the items that were incorrect sizes and the one with terrible quality and incorrect sewing. The first reply to my email was a standard email in Dutch not English. I received no instructions on how to ship the incorrect items back, no resolution on refund, nothing. And now radio silence. I found the warehouse address and business address and emailed indicating I was shipping them back and wanted a full refund. I got a reply that indicated there was no receiving at either of those addresses. Expensive lesson learned. If I could give them zero stars I would.

Tee P.
I ordered a swim suit in early July. I waited 2 weeks for confirmation of shipment for one of my pieces. At the time of purchase, the delivery date was only 3 days out, so waiting two weeks felt too long. I contacted support, and although they were helpful in responding, they let me know the item would be out of stock for another two weeks. I followed up two weeks after that contact, four weeks in total, and the item was still out of stock with no ETA. Why allow your website to mislead customers into thinking the item is available to ship when it's not? I ultimately had to request a refund, which upset me because the matching sarong has already arrived and shipped the month prior to my refund request. I might not purchase directly through ShapeLX again. Not a good end to end customer experience.

Salome Soorma
We came down for Bingo Loco, fantastic experience, love ljthemc, she was fantastic, the music was great too had us all up on our feet dancing and having a great time. You will be disappointed if you there to strictly play bingo, as the prizes are a laugh. We don’t know what the vacation that the last winner won, but it was a great night out with a bit of bingo thrown in. When we came in we found the chairs quite close, but I think the purpose is to get up and dance rather than remain seated the whole night, so loved the concept

Syke
I’m very happy with Chord Genie. It’s an incredibly useful tool when you’re dealing with writer’s block or simply want to explore musical ideas that you might not have come up with on your own. What I especially like about CHORD GENIE is that it doesn’t replace your creativity—it can actually spark it. Sometimes one unexpected chord progression or idea is all you need to get your own creative process going again. It’s a great source of inspiration and a really useful addition to my workflow. Highly recommended!

Mary Karuga
It’s my very first time to see Peachyme online. I went ahead and ordered two bottles and got one free. I am yet to finish my first bottle and am noticing a positive change on my body. I totally believe this product is doing its magic. By the time am done taking all the three bottles, my friends will be asking me what my secret is and I will gladly and proudly tell them the magic peachyme has transformed my booty, enhancing my curves and giving me back the confidence I had lost! Thanks to you getpeachyme😊

Reza Taheri
My part has not arrived yet so I can't speak to that part of the process. However, ordering and dealing with the sales/customer service staff up to this point has been great. Mary AC left a voicemail and emailed me to confirm they had the correct VIN for the PCM. Fingers crossed the PCM works and has a long life. It does appear the company is aware of their reputation on reddit and taking steps to show improvement.

Thomas Hertling
Absolutely awful. Take your money upfront for an annual subscription without asking. App never works, when it works the live streams are constantly interrupted because they "experience technical issues at source". App was unavailable for four weeks, worked for three days and now it's not working again. Eventually they agreed to refund me.

Shirley Fiasconaro
I was unsure if I had received my complete order so I emailed. I'm very impressed how quickly they got back to me and explained how the orders are sent. I did receive my complete order and will continue to order. Great customer service, great product. The different flavors are amazing so many options.

trisha
Pet Morph did a great job with my late chihuahua. I get a lot of compliments on how authentic it looks! Every time I look at the picture, it almost feels like he is still here with me! I would recommend Pet Morph to anyone that wants to remember their pet, or want a picture of their present pet


































































































