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Recent reviews
Robert Reagan
I PAID EXTRA BECAUSE OF THEIR WARRANTY. IN MY EXPERIENCE, IT WAS WORTHLESS. I bought a Forever One moissanite ring for $1,116.25 through MoissaniteCo, an authorized Charles & Colvard retailer, delivered in August 2020, for my 40th anniversary. It's beautiful, but the large diameter made it uncomfortable, so my wife only wore it occasionally, to dinners. After a little over six years, five stones have chipped and a sixth fell out. My wife is now embarrassed to wear it. The whole anniversary purchase is a loss. Forever One stones currently cost $225 more than standard moissanite in this ring configuration. I chose them after reading C&C's warranty on their website, which says chipping is covered, including for stones my size, for stones "sold directly to the end-consumer purchaser." I was the original end-consumer purchaser, and I bought the ring new from an authorized retailer. I assumed that was the warranty I was paying for. Charles & Colvard's Director of Customer Service confirmed in writing that their warranty covers chipping and applies to authorized-retailer purchases. But she said claims are handled only by the authorized retailer, and she relied on the retailer's account of the damage without examining the stones. The retailer had told me chipping isn't covered at all. Charles & Colvard announced in July 2026 that it had been acquired by new owners, who promised a stronger customer experience and a renewed focus on service. I contacted them in August 2026, a few weeks later. My experience was nothing like that. Their Director of Customer Service confirmed that the warranty covers chipping and applies to authorized-retailer purchases, then sent me back to the retailer, which had already told me chipping isn't covered. Charles & Colvard never examined my stones. I don't know whether the change in ownership had anything to do with how my claim was handled, but a long-established brand under new ownership that says it is improving customer experience did not deliver that to me, and I would not trust its warranty. In my opinion, you should not buy from Charles & Colvard, not even directly. A company that won't stand behind its stones when they are sold through its own authorized retailer shows me no regard for its brand's reputation. The manufacturer sent me to the authorized retailer, the authorized retailer said chipping isn't covered, and I was left with nothing, which also says a lot about MoissaniteCo. In my experience, the result is a warranty system where no one is ever responsible. If you buy C&C stones through an authorized retailer, the manufacturer's warranty may exist only on paper.
Paul Gregory
⭐ 1 STAR – ABSOLUTELY DISGUSTING COMPANY! AVOID HASTINGS DIRECT AT ALL COSTS! If I could give Hastings Direct ZERO stars, I would. One star is far more than this company deserves! We took out a car insurance policy with Hastings Direct, which required us to install a black box and download an app. We arranged the insurance, paid what was required and waited for the black box to arrive. Unfortunately, our neighbour accepted the delivery on our behalf and subsequently went away on a two-week holiday, meaning we couldn't get access to the black box to install it. And what did Hastings Direct do? SHOW ABSOLUTELY NO UNDERSTANDING WHATSOEVER! After just SEVEN DAYS, we received an email at approximately 6:00 PM informing us that our insurance policy had been CANCELLED WITH IMMEDIATE EFFECT because the black box and app hadn't been installed. No compassion, no common sense, no willingness to help. Just an email telling us we were no longer insured! We even contacted Hastings Direct to explain the situation, which was completely beyond our control. Did they care? NOT IN THE SLIGHTEST! And to make matters even worse, they were more than happy to take approximately £60 PLUS ANOTHER £10 from us, despite the policy not even lasting seven days! ABSOLUTELY DISGRACEFUL! What sort of insurance company treats paying customers like this? Things happen in real life. Deliveries get missed, neighbours go on holiday, and sometimes circumstances are completely outside a customer's control. A decent company would show some understanding and try to find a reasonable solution. But based on our experience, Hastings Direct seems far more interested in taking your money than actually helping you. Their customer service was utterly appalling. We felt completely dismissed, ignored and treated as though our circumstances meant absolutely nothing. I WOULD STRONGLY WARN ANYONE THINKING OF TAKING OUT INSURANCE WITH HASTINGS DIRECT TO THINK VERY, VERY CAREFULLY! Cheap insurance means absolutely nothing if this is the sort of treatment you receive when something goes wrong. To cancel someone's insurance after just seven days, despite being told the circumstances, and still take their money is, in my opinion, completely unacceptable. HASTINGS DIRECT, YOU SHOULD BE ASHAMED OF THE WAY YOU TREAT YOUR CUSTOMERS! I certainly wouldn't trust this company with my insurance again, and I would NEVER recommend them to friends, family or anyone else. ZERO CUSTOMER CARE. ZERO UNDERSTANDING. ZERO SATISFACTION. AVOID, AVOID, AVOID! An absolutely shocking experience from start to finish. One star is one star too many.
Ab Sadeghi
1. Excellent device and response for falling in your home 2.Terrible customer service 3. Seemingly the management does NOT care I will not repeat my original review that I wrote on July 4, 2026 (please read the details). I feel that customer care in this company has been replaced by customer harassment. I canceled my account in December 2025. They would not accept my cancellation despite my telling multiple customer service agents over time. They all claimed that they were in the wrong department. Daily phone calls and emails became more aggressive. I called the central office to speak with someone in the administration. I was told that the administration does not talk to customers. Eventually, I was able to talk to the agent in charge of cancellations. She offered multiple incentives if I continued with the company, but I refused. At my request she sent me instructions for returning the equipment, I did and they acknowledged their receipt in their warehouse. Emails stopped but frequent phone calls continued. They now want money for the rental of the equipment between the time the cancellation agent sent the instruction and the time they acknowledged receipt in their warehouse. Yesterday, August 10, 2026 we entered a new phase in Lifeline - Ab relationship. I received a letter from Lifeline: “FINAL WARNING: IMMEDIATE ACTION REQUIRED”. They now demand $203.70 or else … Customer harassment continues!
Harley cushion
My ray-bans have a new lease of life, they have sat there on the side for over a year with badly scratched lenses, saw the add on Facebook and thought I would give them a go, nothing lost as my glasses were useless. Instructions were very easy to find my model and size, I ordered them and then realised they were coming from Australia, so I emailed them and asked if I could add faster shipping, there was no problem. The lenses arrived in about 3 weeks, I watched the fitting video, fitted the in less than 3 minutes ( I already had the screwdriver, if you haven’t you need to buy) it’s like having a new pair of sun glasses. I bought the non polarised for driving with ( polarised don’t react weird with the windscreen). I would definitely recommend and definitely buy again
Chris Gamblin
Jason, our salesperson was a dream to work with. Upon coming into your store, he politely introduced himself. Asking what we were looking for, he was told we were looking for "An entire household of furniture". Actually we were only there for a new Full sized Mattress. After a few questions we finally told him we only needed the mattress. He professionally showed us mattresses and then my wife and I decided to look at bedroom sets. We ended up purchasing not only the full sized mattress, but a new King sized bedroom set... AND... A new reclining loveseat for the living room. Jason did a FANTASTIC job today and even kept up with us on our "joke". Great Job Jason!
Kevin Conlan-Clarke
To be honest it’s started of great well organised good coaching but then something went wrong the standard of coaching dropped, the numbers fell and to be honest that 3 young lads lacked any direction, some weeks they didn’t have enough footballs or equipment for all the children, the player of the week trophy went missing & the badges that are advertised never arrived & to be honest that chap who run the franchise i think his name was Luke was next to useless didn’t respond to emails if this franchise was run well it would do so much better
Emma Parvizi
We’re so grateful to Louis, Luke and everyone at Phoenix Dogs for all the work they’ve put into our little Finch. Leaving him with someone else is a big thing for us, but we’ve always felt so comfortable knowing he was being looked after by the team. Everyone has been lovely with him, and seeing how much he’s come on has been wonderful. Thank you for your patience, care and all the effort you’ve put into helping him. Finch means the world to us, so it means a lot to know he’s been in such good hands. Highly recommend!
CHANTELLE PHILLIPS
⭐⭐⭐⭐⭐ I’m really happy with my experience with Sweetsy! ❤️ The delivery was super-fast, secure, and everything arrived safely. The prices are fantastic too, making it great value for money. It’s lovely to find a business that offers such reliable service at affordable prices. Thank you for the excellent service — I would definitely reccomend ordering happily as they are the Best Sweets for everyone! 🍬😊
Paul F Sheridan
I had to stop and charge my car on the way to Donegal at Belturbet .I wanted a full charge aa it was a long way to go. It took an hour and 9 minutes to fully charge then to my surprise I was penalised for buying a full charge after 45mins .42 euro for charging and 20.83 for having the ordacity to buy additional charge .it won't happen to me again
Alomghir
Went browsing to checkout offers on bed, ended up purchasing a bed thanks to David's excellent customer service, very helpful and understanding in customer needs. We managed to grab a great deal on matteress clearance. Awaiting mattress delivery in two weeks so lets see how it goes, but first impressions happy with product and customer service and definitely would recommend.
Kerry Beaver
Traded in phone and it was misplaced by ATT. They have indicated for 9 months that they have resolved the missing trade in and I will start receiving monthly trade in credits on my statement. I have spent countless hours on the phone with numerous ATT reps who guarantee it is resolved but it is not. Worst customer service experience, particularly for a major corporation.
Michael Mcclean
The actual price paid was approx £40 more than the price quoted. Then you keep reminding me that I have no windscreen cover, so surely that additional £40 would cover that. Moreover I was going to add home insurance as a multi policy, but my quote (11 months) was £100 more than the full year home insurance quote on moneysupermarket.com. What is going on?
Dean Jacobs
I couldn’t find the exact pcm, I hate the chat now button, but got a human. A+ there. I was able to send the pics of the pcm stickers and in a couple minutes I had a price out the door. I was sent a link paid for the pcm and Ferey D sent me all the info and warranty paperwork. I just hope I get a couple stickers for the old tool box. Great company!!!
Richard Miskimmin
We have stayed in Villa Arvela previously and it didn't disappoint. First day there though WiFi wasn't working. Called Villa Plus local office and they responded immediately to remedy problem. The location is fabulous very private and walking distance to bars restaurants and supermarket. Going again next year.
Kathy Malone Maynard
I loved the song that was created for my two granddaughters. I must have listened to it 12 times before I could hear it without crying! My husband cried when he heard it. My granddaughters teared up but they are teens and too cool to cry! I would recommend this to anyone who wants to touch some hearts.
Kelly Edwards
