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Recent reviews
makhdoom Abdul Aleem
I am a Top Rated freelancer on Upwork. I completed a full website redesign between September 14 and September 20 2026, logging 40 hours using Upwork's own Desktop Time Tracker with screenshots and memos. The client had a verified phone number and verified payment method. I applied through a legitimate job post using Connects. After I delivered the work the client paused the contract on the exact day my payment was due and went silent. Upwork restricted the client and reversed my $2,000 payment citing Payment Protection Abuse. I disputed this through support. Upwork confirmed no issues were found with my account but still denied my claim saying the contract violated Terms of Service without ever specifying which clause. They closed my ticket and said the decision is final. I meet every single requirement listed under their own Hourly Payment Protection policy. The client passed Upwork's own verification. I had no way to detect fraud their own systems failed to catch. Upwork collects fees on every transaction and charges freelancers for Connects just to apply for jobs. When their own verification fails they leave freelancers absorbing the loss with no real explanation. Contract ID: 44501107
Paul Alibone
Needed their help when my transit based Swift motorhome broke down 3 hrs away from home in Norfolk. The gearbox failed with various errors and needed to drop the van to them from recovery as the gearbox won't allow me to move it! Allen Ford Northampton said they could not accept the van from recovery until the day that they could look at it..... So let me get this straight, a Ford van which has broken down cannot be kept until you can look at it? They repeatedly stated they are not Ford.......what am I supposed to do with it? So if you buy a ford, they basically won't look after you. I'll be bring this up with Ford HO on Monday as I am so disappointed with the response of this particular dealer. Thankfully the local Norwich dealer Bussey will take it for warranty to allow me to eventually get it home. But this means I need to get a hire car to get home and then take another day off to come and collect it 3 hrs away. Thing is they've gained a lifetime customer. As opposed to the disgrace which is Allen Ford on Bedford Road in Northampton. I would suggest that if you want to buy any Ford vehicle, you look elsewhere as they do not care one jot.
EXP Dawn D
I wish I was still able to work on this project. I saw a lot of tasks related to Healthcare but it was not originally listed as one of my domains. I requested for it to be added and it was denied so I appealed the denial because I am a Licensed Nursing Facility Administrator with over 20 years of experience in long-term care. The appeal was granted and Healthcare was added to my list of domains but my contract was paused and then ended so I never got to claim any tasks in that domain. If this project continues I would love to be considered again to work on it. Thank you for the opportunity and the time I was able to work on it. It was one of my first projects with Mercor so it was a bit of a learning curve but I enjoyed it.
Milva Francia Valdivia
T mobile called me and asked if they could take my iPhone 14 and exchange it for the iPhone 17 with NO CHARGES I accepted it because I said “I think this is a good deal!” And guess what, they started CHARGING ME, now let’s review what they said “no charges” hmm if I’m correct WHY ARE THEY CHARGING ME IF THEY SAID “no charges”, and then when I traveled to another country I asked “Will I have international calls?” They said “of course! You will have international calls e.t.c” And so I traveled when I got there I TRIED to make a call and of course it didn’t work! So I had to go to some random company and pay them so I literally had to PAY T MOBILE FOR NO REASON PLUS THE OTHER COMPANY wow great customer service huh?!
Kimberly J
I have had these for a few days now and the flavor is light and I add it to my morning creatine and pure amino acids. Today is day 3 and I usually use a self tanner but I already see a slight glow already. Cannot wait to see what 30+ days brings. I was a bit skeptical about shipping, but I contacted customer service and the ladies got beck to me within 2 hours and even reached out when the found out my order was delivered. That service is not something you see nowadays, and that itself is worth the price in itself. Great order and delivery process and cannot wait to see the progress development.
Tiffany Kelly
My agent Janai Araujo was absolutely amazing! She was fast and efficient and worked quickly to get me the lowest cost insurance that I’ve ever had with the same coverage as what I was paying twice the amount for. Because I was at work, I couldn’t stay on the phone so she facilitated texting me and emailing me and it only took us 15 minutes to set up my insurance, including me signing all the documents and her emailing me my policy on my cards. I will be using them again and I hope that I have the same agent because she was so kind so silly and so professional.
Jane
Holiday experience food except for delayed flight on way back from palma which was over three hours late. We were at the airport for more then 6 hours as there early for flight on the transfer bus. Do feel like staff very good but could have had a bit more information from them also was limited staff at palma so did they’re best. Better than Ryanair for comfort & overhead space. Great app to book holiday. Hotel was fine a representative was present most days & got info on app about this also got good info about transfers/ late flight etc.
chingyi chan
It was a joke. I had ordered the cake 7 days before preferred delivery date and expected to give it to my husband for birthday. Unexpectedly, the cake didn’t arrive on his birthday but the next day after his birthday. I am still thinking what’s the point to pick a preferred delivery date if it can’t be delivered on that day. It’s completely disappointing. To be fair, the cake that I ordered is delicious. But I doubt if I should order it again as it won’t be delivered on my chosen date.
Jeff W Brooks
John on CD chat was UNBELIEVABLE!!! He TOTALLY turned a bad situation and the taste in my mouth abt MSC cruise crew and CD into a sunny, bright, and beautiful day because of his customer service and for going to bat for me. He fought for me rather than give me a rote and scripted answer. I would wait for John and NO ONE ELSE. THANK YOU SO MUCH John for making my families cruise one of a kind :)))!!!
Cuellar
Excellent customer service! The clogs I ordered didn’t fit quite right, and the exchange process was incredibly easy and hassle-free. The team was responsive, helpful, and made sure everything was taken care of quickly. It’s refreshing to deal with a company that truly stands behind its products and takes care of its customers. Great service and a great experience—I highly recommend them!
Klaudine Bernadette Basco Duma
My experience with DonutJobs has been pretty good so far. I’ve come across opportunities I wouldn’t normally find, and it’s nice to have employers who actually respond. I also like that it gives me a chance to explore roles outside my usual experience and learn something new along the way. Overall, it makes job hunting feel a little less stressful and more fun.
Dave Sigler
So far their customer service is excellent like the others are saying. Ordered yesterday and it's shipping out today. Their customer service emailed me back very promptly with good information. Provided me with a tracking number after just 20hrs after ordering. Shipping my mini split via FedEx which I believe is a good carrier. Dave Sigler
Becky Wong
the parcel was supposed to be collected at 5pm. It’s now 8pm and the parcel is still with me. This service is completely unacceptable. I’ve made multiple calls to their customer support and the ETA’s been delayed again and again, and I’m extremely dissatisfied. And their call agent just hung up my call.
Robin Dugan
Women’s shoes size 8 which is my size are way too big cheap and smells like they are made out of plastic. This company does not have a contact number to call and their costumer service department does not respond at all to my request to return these shoes shoes. Do not do business with them! Fake
ian p
