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Recent reviews
Conor
Their response to my previous review avoids the central issue. I paid €820 through Spacest: €420 for the first month and €400 as their service fee. The listing contained an “All costs” section, which I relied on when deciding whether I could afford the property. Only after the booking was I presented with further charges from the property manager, including a €470 deposit, a €420 opening/admin fee plus VAT, estimated utilities and a final cleaning charge. That amounted to more than €1,000 in additional costs. I cancelled within approximately 24 hours of discovering these charges and asked for my €820 back. I had not signed a rental contract with the property manager and never moved into the property. Instead of addressing the actual issue, namely why these substantial additional charges were not clearly reflected in the “All costs” information before I paid, Spacest repeatedly falls back on its cancellation policy and has now chosen to focus its public response on my behaviour after the dispute began. I also reject the vague suggestion that I have been “threatening” towards Spacest staff. If Spacest believes I made a threatening statement, they are free to quote the exact words and provide the context. Criticising a company, posting about your experience, contacting other affected customers and making complaints to consumer authorities are not the same thing as threatening staff. What is particularly frustrating is the way this company responds when challenged. Instead of answering straightforward questions about what was displayed before payment, what costs were disclosed, and why €820 should be retained after an almost immediate cancellation, the discussion gets redirected towards the customer. That does not resolve the underlying complaint. For anyone reading this who has had a similar experience, keep screenshots of the listing, especially any “All costs” section, save every email and WhatsApp message, keep payment records, and submit a complaint to the appropriate consumer authorities. In Spain, that can include your local OMIC or the consumer authority for your autonomous community. If the company is operating across EU borders, you can also look at the European Consumer Centre network. Do not assume that because a company quotes its terms and conditions, you have no right to challenge what happened. Consumer authorities can examine the circumstances and the information you were given before payment. And if you are unsure how to put a complaint together, tools such as ChatGPT can help you organise the timeline, translate correspondence, identify the main points of dispute and draft a clear complaint from your evidence. It is not a substitute for legal advice, but it can make the process considerably easier. My complaint remains very simple: I want Spacest to explain why the full financial commitment was not clearly presented before I paid, and why they believe retaining the entire €820 in these circumstances is justified.
PHAM AN
SPICEPROP is a scam. My Gmail: kiemtienkithuatso1@gmail com I want to share my experience with this prop firm. I initially intended to let it slide, but I have recently received numerous emails regarding discounts and promotions for their challenges. I purchased their challenges in 2025. Subsequently, they announced they were ceasing operations in Vietnam and promised full payouts by November 2025; they required me to sign an NDA and record a verification video involving a complex notarization process with the authorities. Yet, I still have not received my full payout. Below is the exact message I sent to their Telegram support channel over the course of several months without receiving payment: "Hi: I have 2 round 3 accounts: 1. ID: 63466 with the amount of 101,311.28 EUR (including 100,832 EUR and the exam fee is 479 EUR). 2. I have 1 account ID: 61207 that just passed round 3 but has not been granted an account and needs a refund of the exam fee. 3. I have 1 round 2 account: ID: 62423. 4. I have received a refund of 568.33 USD but I do not know which account the refund is for. Gmail: kiemtienkithuatso1@gmail com" I notice they are ramping up their scamming activities lately. I hope others do not make the same mistake I did; stay away from them, as they are scammers—you will lose your money. Everything I have stated here is the truth and is backed by evidence, including emails and messages from Telegram and Discord.
AJQ
The worst company I’ve ever bought from! I purchased a dining set from this company and paid almost £1200. The product developed a fault - the lacquer had come off a large portion of the table, despite following Laura James cleaning instructions! Laura James eventually replaced the top however, the replacement arrived with a large scratch. I contacted them straight away and they offered a THIRD replacement which I refused and requested a refund. This was on 3rd August. They initially refused my refund, lying about the length of time I had the product, once I corrected them on this they began ignoring my emails. Nearly a month later I received a response blaming me for the initial fault (despite the fact they accepted liability and agreed that these faults can happen from time to time), I was then told their product specialist has reviewed the initial table top and concluded the fault was not a manufacturer fault. I’m really not sure how the product specialist has reviewed the initial table top as they never collected it and it’s still in my possession!! I’ve sent numerous emails, phone calls and requested manager call backs and I’m being ignored! I still have a scratched dining table and am left with no choice but to go through the small claims court to get my money back! Absolutely shocking company!
Customer
Appaling customer service - I order a myomaster with. Chiller .. the chiller arrived a week later the bath arrived- the steps and mat promised still no sign of as they don’t have them .. nice give away guys that never stones - So let me get to the points as I see the AI myomaster uses likes questions Why did my bath arrived with fixings attached ? I got this response which is about as believeble as a Labour govrnment. I have been sent a return item as in my chiller .. response : Some changes have been made to the MyoChill, and for this batch, the connectors come pre-attached to the pipes. This means the parts may look different from those shown in our older instruction manuals and video tutorials. However, the components you need should already be included. There is also a pump which is listed as an extra on the website .. no instructions on how to fit — I was sent a video which according to the video isn’t shown on how to fit .. Honestly the people who run this company need to have a serious look at what they are doing , the bath is superb .. but the instructions and service are well below par to say the least, my thoughts look at alternatives unless this lot sort themselves out
Miki Jones
Well the hate advertising on that site and the so called celebrities and topics nominated are very borderline hate crimes but we live in a Democracy but i got banned for some reason because i told Mel Gibson to stop ramming religion down people's throats when he is a drunk and anti semite but i had plenty of followers. Most notably Jim Cavziel who played Christ in Gibsons movie and even agreed with me that the religion was crap. Elon Musk and Kai Trump even contacted me and Elon rang me and I have his private number and it was him. The next thing because of comments i have made i am banned by the woke, PC brigade for agreeing to or upping the anti on certain topics. F--k you X! and F--k Off!
Nick Thompson
I had a billing problem, where I thought Fishbox took more money than they should have as well as not giving me the subscription that I paid for... it turned out I was wrong, I emailed support at Fishbox, the team were extremely helpful and knowledgable on how I could check what exactly I paid for and what subscription I had, I learnt things that I didn't even know were on my own phone, the Fishbox team were really great at sorting it out, not once did they appear to be irritated with me or reluctant to help me with my request, well done to their team, excellent service and support for their app, I purchased a lifetime package from them.
Ahmed Wasfy
excellent customer service and care, after 3 years from my first order, i needed some parts to fix small issue with shower panel valves, and within 24hrs, i got all what i need then 3 days later i have received the parts. this company is one of the best for simple reason, their customer service is extremely fast and helpful, you don't need to wait days and maybe months to solve your issues same like most of other companies do! i am really happy with and appreciate their support. ref. Order Number: 114657, order reference is CX303829001122, other ref. 1750038 & PO#1481630 / 280871
TheMrLuiiis
if you can, avoid it at all costs. if you can't avoid, document the whole process since you get to the pickup site. they will try to scam you damaged costs that aren't yours, they will avoid returning your money back like forever, they will make you wait even if you are premium and schedule in advance, like 2 weeks and even given 30min delay. and if you need anything from customer support, they will not answer you. they will give you a automated email
Liam Barker
Dont bother with this place after ordering a box 23days ago and states that your will get 5day tracking for delivery on there website is a sales scam and when you message them all you get is we see your order and you will receive and email when this has been dispatched all they after is a quick sale the stuff in the box isn't all that what it's made out to be at all just shite the filter into it DONT BOTHER it's a joke
Emma Benham
The initial email response for a locked account wasn't great as the auto generated message just told me to try what Id been trying. However, when I phoned up I spoke with Caroline who was superb, super friendly and understanding and she wasnt able to recolve the issue herself but she has it scheduled in to be resolved and was able to get a interm fix, I was very happy with the support I received from her.
Denis Copeman
I’m an online customer I have no issues with the quality of service or quality of the products everything is top quality and it’s so nice not to have your bacon oosing salt water from the curing process, their dry cured bacon is the best and the middle cut with the rind on is beautiful crispy, and their meat joints are lean and cook tender, can’t find any fault with Dukes hill.
kj
