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We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.
Recent reviews
Lissakiki Boutique
Trustpilot failed my business when it mattered most I am leaving this review because my experience with Trustpilot has fundamentally damaged my confidence in its review system and, more importantly, in the protection it provides to small businesses facing what I believe was a vindictive and potentially coordinated attack on their reputation. This was not simply a case of a business receiving negative reviews and refusing to accept criticism. I reported multiple reviews and provided evidence which, in my view, demonstrated a pattern of behaviour consistent with a vindictive attack against my business. That evidence included concerns about reviewers for whom I could not identify corresponding transactions, alongside evidence relating to another reviewer that I could demonstrate had received and used my products. I also provided information concerning the circumstances surrounding the reviews and why I believed the reviews needed much more scrutiny than an ordinary negative customer experience. I did not ask Trustpilot to remove reviews because they were negative. I asked them to investigate because I had provided evidence giving me legitimate reasons to believe that the reviews did not represent straightforward, independent consumer experiences. Trustpilot had that information. And despite it, the reviews remained. Trustpilot deemed them to be “honest”. That is the part I find particularly difficult to understand. If a business provides evidence suggesting that several reviews may form part of a vindictive or coordinated campaign, surely the appropriate response is to investigate the circumstances thoroughly rather than effectively reducing the issue to whether the reviewer maintains that their review is genuine. I appreciate that Trustpilot cannot know with certainty what is in another person's mind, and I am not claiming that Trustpilot has established that the reviews were deliberately fabricated. My complaint is about what happened after I provided evidence that I believed demonstrated a pattern of conduct. The result has left me feeling that my business was not adequately protected from potentially abusive use of the review system. And there is a fundamental imbalance here. A reviewer can publish an allegation about a business publicly. The business then has to defend its reputation. But the evidence submitted by the business during the dispute is not sitting beside that review for potential customers to see. If Trustpilot ultimately leaves the review online, the public sees the allegation — while the circumstances and evidence challenging it remain largely invisible. For a small business, that can be devastating. I can accept an honest negative review. I can accept criticism. What I cannot accept is a system where a business provides evidence raising serious questions about the circumstances behind multiple reviews and is then effectively told that the reviews are staying anyway. That is where Trustpilot failed my business. Not because they disagreed with me. Not because they refused to remove a review simply because I disputed it. They failed me because, from my perspective, the evidence I supplied did not result in the level of investigation or protection I reasonably expected from a platform whose entire reputation is built around authentic and trustworthy reviews. Trustpilot's name is literally built around trust. After this experience, I have considerably less of it. If you are a business considering using Trustpilot, I would strongly recommend looking beyond the impressive headline statistics and asking a much more important question: What happens when you have evidence that the review system itself is being used against you? My experience is that even when you provide evidence raising serious concerns, you may still be left with the reviews published against your business and very little ability to make the public aware of the evidence you supplied. For my business, that is not what I expected from a platform that claims to champion trustworthy reviews. Trust has to work both ways.
Sylvain Trempe
I just started a comics collection, and I discover Cosmic Comic online. Since they seem to have great priced on what eve was looking for, I decided to order 5 books They have something call a hold box than when you buy something its automatically goes there, so when you look at the shipping amount it says free but that another matter. So, after I figured out that I added to pay the hold box, I did so and waited… Since I didn’t here from Cosmic Comic and that I was getting nervous because it’s my first experience with this unknown company, I decided to reach them saying that I wasn’t sure I understood how the shipping worked. Was my package on it way? And am I supposed to be able to track it? A lady did answer me saying they will send me an invoice for shipping as they don't ship for free. I never asked anything about free shipping. I told her that it’s been a couple of days and I didn't receive any information about what to come. I just wanted to know that everything is going according to plan and what delay I should expect? She responded that there are also others ahead of me. I don’t know what eve said to offend her but as a new customer it seems fair to ask how the enterprise worked and to also be worried. I also mentioned that i didn’t deserve that kind of costumer service I only wanted information. So finally, eve completed my hold box Paiement on the 23 august and received it Sept 08. An order made on eBay from Alberta 2-day shipping time. Book are great but they got to work their customer experience a lot.
Joy White
I am unable to email ENGIE because they don't recognise me. So this is my email: CASE 20667773 HAS NOT BEEN RESOLVED as per your latest email. I forwarded the requested pictures of the meter and have not heard ANYTHING from Engie at all until today when I received a reminder to pay my account and then an email saying the case closed because I didn't respond to your email. I can't respond to an email I did not receive. I will not be paying this account until this severed breach of contract has been dealt with. As I stated previously, I did not authorise the NMI you changed to be changed. ENGIE transferred the wrong NMI. I requested that my account be closed and ENGIE chose to ignore this request also. As no one has contacted me I am still waiting for an outcome. I have been very patient and now am getting very frustrated with the incompetence of ENGIE. It is disgusting that this is the only way I can email them.
Ali Ruzgar
Very disappointing experience with Flair Airlines. I was flying from Halifax to Toronto. When online check-in was no longer available, I had no choice but to check in at the airport. Flair then charged me CAD $34 for airport check-in. What is particularly frustrating is that after this experience, I could not find an accessible customer service email or chat to submit a straightforward complaint. My issue is not simply that Flair charges for optional extras. My concern is being charged for airport check-in when the online option is no longer available, combined with how difficult it is to contact the airline afterward. I have now submitted complaints regarding this experience to Expedia, the Canadian Transportation Agency Compliance team, and the Competition Bureau of Canada. Passengers should be aware of these additional charges and the difficulty of reaching customer service before deciding to book.
Alvin Bakker
This is the worse site ever. You create an account, the next day you want to login and the password is not accepted. Then you do a password reset and never get the mail with a link. But when you want to make a new account, it says your mail address is already in the system. Then you create a new account with a different mail address, spend an hour setting up your profile and CV and when you start to search for jobs, your account is suspended. Only thing it says I violated their rules. I didn't do sh*t yet! All I can do is appeal. Well after spending an hour setting up my profile, I will not spend an extra hour for the appeal. Most crappy service I have ever seen. Feels like a scam to get your private data and then mess you over
M B
Rented a vehicle, turned in to proper location then received an invoice from the host for $57. It was labeled as an incorrect drop-off location fee. After arguing with the host, I had to contact Turo customer service and they removed the invoice charge because I did drop it off at the correct location (airport). I received another $32 invoice for "incidentals"... The review is for Turo lacking any checks and balances against a host just randomly sending invoices for fees they can't justify. There is also the prompt request to submit a review after returning the vehicle. I had to request Turo remove my high review for the host because I received invoices hours after returning the vehicle.
Chelsi Hartmann
I'm a heavy machinery operator, and I move my upper body a lot every day. I have tried baking soda based, salt based, dove, secret, etc. None of them worked. Kinda like bathroom spray, it doesn't get rid of the stank, it just mixes with it. I gave in and got Carpe, and holy crap did it work. I put it on before work... worked a 12 hour day, came home, went to bed, woke up the next day and didn't have time to shower... and I was good the next day too! I went and got some at target to get a scent I liked. And I will be ordering more. I really liked the fresh one, the amber glow was good, the coconut one was great too.
Mark Haines
Purchased a rubbermaid out door storage cabinet. Seem.ok at the parking lot meet up. Got it home noticed both doors were off due to the plastic hinges don't fit into their spots since the frame on both sides are bowed out. At the sale of course the guy said no problems. Please don't use offer up for any reason especially if you're buying. It's all on u with zero recourse or offer up support. Spend the extra money at a store or online so.u have some pertection
Alicia Pate
I had questions before purchasing, so I emailed first — got a thorough, honest reply the same day, which made me feel good about ordering. The owner is genuinely nice and clearly cares about supporting research properly. We're using the GHK-Cu 50mg and a few other peptides for in vitro assays in our lab, and the COAs and documentation came through without any issues. Packaging was solid and shipping was quick — exactly what we need for reliable lab work.
Robin Goeke
I just started with Poppy AI and I can tell you it is a game changer. Everything is so thoughtfully laid out and user friendly. The on boarding process is what sets them apart from any other platform or product I’ve used. They really take the time to call you and also set up a meeting to make sure that you can get the most out of what they have to offer. I would highly recommend Killian and the team at PoppyAi
Jennifer Shifflett
I’m honestly a little surprised at how well my contacts fit & how on point the Rx is for what they cost! So affordable. I got the Magic Coral Brilliant Blue & my god are they vivid! Haha I love them! I’m already ready to order me some other colors =) Now one downfall was it did take a little while for them to arrive, but seeing how beautiful the blue are on me I’m pumped to get other colors!
Nga Nguyen
Same experience with many people here. said that it's discounted for $99.99 and got charge extra $49 saying the bullshit things. Yeap, dropshipping from China, took months to come, and the moment you touched, you gonna know it's cheap product, plastic, light-weighted. Throwed it away the next day as I couldn't find any where on the website to return it or get refund.
Kelly Flannigan Dobos
I received the wrong colour item and was then told to return to a shipping address to China at my expense. This company needs to be shut down. Utterly ridiculous. Fraud! Me bad for not checking. This is the poster child that makes you not want to order online. Say all you will about Amazon but usually next day delivery and easy returns. Buyer beware!
Danielle Fest
