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Recent reviews

Ghost Rentals
EXTREMELY DISAPPOINTING EXPERIENCE — BUYERS PLEASE BE CAREFUL I would strongly advise anyone considering ordering from TurboDiesel.cc to be extremely cautious based on our experience. We contacted them to purchase a turbocharger for our Land Rover Defender — **Turbocharger Part No. 18559700029**. Initially, everything seemed professional. For the first 3–4 days, they were extremely responsive and helpful, promptly answering our messages and emails and sending us an invoice. We placed the order on **25 August 2026** and, after receiving their invoice, made the **FULL ADVANCE PAYMENT the very next day** in good faith. Their last communication with us was on **1 September**, when they told us that the item was **on its way** and that they would share the tracking number with us. Since then — COMPLETE SILENCE. We have been trying to contact them **EVERY SINGLE DAY** asking for a simple update or tracking number. They are not answering our calls, not responding to our emails, and not replying to our messages. What makes this particularly frustrating is that they were perfectly responsive before and immediately after taking our money. Yet once we asked for proof that the supposedly dispatched item was actually shipped, communication stopped. Our Land Rover Defender has now been sitting in the garage for **more than two weeks waiting for this part**, causing us significant inconvenience and delay. At this stage, given the complete lack of communication, we are genuinely concerned about whether we will receive either the turbocharger or our money back. Until TurboDiesel.cc provides the promised tracking information, delivers the part, or refunds our payment, **I CANNOT RECOMMEND THIS COMPANY TO ANYONE.** Please be extremely careful before sending them advance payment. Our experience has raised serious concerns, and we sincerely hope this gets resolved immediately. **TurboDiesel.cc — we have paid you in full. Either provide the tracking details and deliver the part you promised, or refund our money. Ignoring a paying customer is completely unacceptable.**

Fakher Eddin Khashman
Paid €178 for “Flexibility” but cannot change the booking! I paid €178 extra specifically for the “Flexible” option for a booking for three passengers. On top of that, I was charged another €133.26 for “Agenturleistungen und Gebühren”, which in my experience only became apparent at the final checkout stage when we were about to complete the payment. After paying all these additional charges, I expected at the very least to be able to manage and change my booking easily. Instead, when I go to Manage Trip → Change Flight, the option is disabled and I receive the message: “Changes are not possible because this booking includes a return flight. Please contact us via chat.” So what exactly did I pay €178 for flexibility for? And the chat experience made it even worse. I contacted support as instructed, and it took around 10 minutes just for the agent/chat system to tell me the details of my own trip — information I already knew — only to then ask me again: “How can I help you?” This is incredibly frustrating. I had already contacted the chat specifically because your website told me I could not change the flight online. The base flight price was €619.37, but after baggage, seats, flexibility and agency fees, the total became €1,224.99. After paying that amount, customers should not have to waste their time in a slow chat just to access a service they already paid extra for. If a “Flexible” booking cannot actually be changed directly online and requires lengthy contact with customer service, this should be clearly disclosed before the customer pays €178 for the option. The combination of high additional fees, lack of transparency, disabled online changes and extremely inefficient customer support makes the entire experience unacceptable. I would strongly advise other customers to carefully check what “Flexible” actually means and review every additional fee before completing a booking.

Kim B
I ordered a dress for my 60th birthday on Debenhams, during the order and payment an error message came up to say that my order/payment not successful. I started again and the order went through. I didnt notice until the next day that there was two orders. I contacted Debenhams to explain, to stop them from sending out duplicate orders. They told me they could not change anything on their system as they could not cancel orders (which is an inefficient service). Of course, I contacted Debenhams again before the second parcel was delivered and they told me to refuse the package. But instead my package was left outside my apartment block in an unsafe place if not for a kind neighbour who rescued it. I returned the package only to be charged £1.99 fee and £4.99 for delivery which they say is non refundable. I can understand if I ordered 2 items but the error was not my fault but the Debenhams website, which they refuse to take liability for.

wmk khojaly
Extremely Disappointing Experience – Denied Boarding Based on Incorrect Information My family was denied boarding on our RUH → DXB flight based on the claim that our UAE residence permits were not valid. This information was incorrect, as our UAE residence permits were valid at the time of travel. As a direct result of this decision, my family missed the flight and lost the value of our tickets, causing significant financial loss and disruption to our travel plans. This was an extremely frustrating and disappointing experience, particularly because the boarding decision appears to have been made based on incorrect information without properly verifying the validity of our residence permits. I expect Riyadh Air to take full responsibility for the consequences of this incident, investigate what happened, and provide an appropriate resolution and compensation for the losses incurred. Very disappointing experience.

Mr Glenn Marsden
⭐⭐⭐⭐⭐ Excellent service — fast, knowledgeable, and no hassle. I purchased the Heltec WiFi LoRa 32 V4 from Hexaspot and unfortunately had an issue where the board would not run from battery power. I contacted support and Dennis replied within hours, asking the right questions and walking me through sensible checks to rule out batteries, cables, and firmware. He quickly diagnosed the problem as a hardware fault in the board's power circuitry — not anything I’d done wrong. Once confirmed, he arranged a replacement straight away under warranty. No arguments, no runarounds, just clear, honest, and incredibly helpful support. It’s rare to find technical support that is this quick, sharp, and genuinely helpful. I’d absolutely buy from Hexaspot again — great products and outstanding service.

Laura Marie
Okay wow. Ordered 5 pieces from PSTR Studio and they immediately transformed my apartment after literal years of boring white walls. Like, the moment I hung them up, everything felt more like MINE. Customer service was genuinely lovely from start to finish. Shipping from Amsterdam to Madrid was fast, and everything arrived perfectly packaged, zero dents, zero corner damage, no drama in transit. You can tell they actually care about the pieces getting to you the way they left the studio. Also this is quietly the best gift idea I've come across in a long time. Housewarming, new baby, engagement, "just moved into your first apartment," any of it. Real art, at a price that doesn't require a mortgage. Obsessed. Will absolutely order again. 🤍

Becca
Absolutely fantastic customer service from Gareth! ⭐️⭐️⭐️⭐️⭐️ I received an incorrect perfume in my order, but Gareth was incredibly helpful and resolved the issue swiftly and professionally. The correct perfume was sent out straight away with really quick shipping, and I was kept reassured throughout. As an added bonus, Gareth kindly offered me a discount towards my next order and even told me to keep the incorrect perfume I had received. I honestly couldn’t have asked for a better resolution. Mistakes can happen, but it’s how they’re dealt with that really matters, and Gareth went above and beyond to put things right. Excellent customer service and a real credit to The Essence Vault. I’ll definitely be ordering again! ❤️

Charles Bradshaw
I don’t think I would have gotten a rapid response or the issue resolved without trustpilot.com. I received a reply from the Chime Account person. To try to resolve my issue. Which it was credited back as it should have been. However I should have never been put in holding for pending in the first place. Because I never as much as go one cent of gas. So there was no reason to hold anything. Thank you I will be checking here before I make any decisions of purchasing or services from now on. Company website reviews are not always accurate or true. If there’s not a place for prior customers to write one. How did all those 5 star reviews get there. Answer me that.

Sharkomo OnTop
Was in past very happy with them as customer and as merchant. But this changed now. They allow scammers to use their processor. Simply write in your products and refund policy anything about no warranty and then its good so you can simply make 100% profit without delivering anything. Ignoring EU regulations and laws as well. Funny part of the scammer merchant of heleket: Card processor instantly refunded due the given proofs without any personal contact. But Heleket with personal contact and provided proofs what happened afterwards don't do anything. Keep allowing scammers to scam your customers/merchants.

Darren Pitcher
After researching Uk legal bikes for 4 months I bought the BK10s Pro. I have now had my Hitway BK10s Pro for 4 weeks doing nearly 400miles all ready, and I am massively impressed with it. I use it to commute each day with no issues and due to doing 14 miles each way, the bike is comfortable. Battery lasts me 1.5days so nearly 60miles and most of my journey is up and down steep hills, so having the 720w battery is ideal along with the 70nm torque. It has a great ride feel with the BMX style handle bars . The only small addition that would of been nice is to have a water bottle bracket on the frame.

Jillian Beaufort
I ordered online at the shop in Tralee as they were out of stock, I paid in full and received an email confirming the availability of my order. Then I got a mail later to say they were cancelling my order as there was no stock. I looked online to find one available in Killarney, which I immediately reserved, to be picked up immediately. I went to Killarney and as I arrived I got a message to say that there was an error, they were also out of stock...I drove nearly 60km to be told this. I am really upset.

Lara Brubnjak
The company itself did a great job, was very quick and helpful. The part that was terrible is the shipping company. The first item I purchased got lost somewhere on its way and I could not get any help from the shipping company, since you can only contact them via chat (and it's a chatbot). I then contacted directly NBA Store Europe and they promptly answered and solved the issue in just days. Will surely buy again in the webshop, and would suggest them to change the shipping partner.

Paula Rodriguez
This will be my second time trying Ledisa, about a year ago I used it for a couple of months did not think it was working so I stopped. My weight did not go up it's like my metabolism was still working I didn't eat a lot or crave sugar for months after I used it I believe it was the Ledisa so now I want to try it again I think this is a wonderful company to invent something like this that really works well I can't tell you what to change about it because you're already doing good.

Roslyn Andrews
Got the antiperspirant and its left all my cloth with terrible grey stains which i've struggled to get rid of, so ruined lots of clothes. Been trying to find a more environmental solution with less plastic but it is ruins all you clothes then defeats the point. Also found that i still sweated and didn't smell fresh. Tried 4 fragrances over 6 months so gone back to the sure stick. Subscription seems hard to cancel- you can just skip!

Macbear
eBay purchased 27 August 2026 at 0945. Looks like it was posted the same day as notice of RM tracking given; however, despite quoting the tracking number the message was that tracking details were not available until a delivery is attempted! Arrived 7 September 2026. Conclusion: RM is shamefaced about the quality of their service - maybe they realised that taking so long to deliver is bad enough. What a shambles!

Deby Stark
My new addiction!! This site is absolutely fabulous. I have had 2 deliveries in the past week and I have just placed another order today! There are so many different products to choose from,various prices and some absolute bargains! I have bought clothing and can confirm the quality is fabulous . Items are usually delivered within 2-3 days and that’s standard delivery!

Sal Rassam
It was delivered to the office building out of hours when the building was shut. Instead of rescheduling another delivery date the items were left behind a flower pot at the entrance on Friday evening. If it wasn't for a member of staff happened to go back to the office, items would have been left there all weekend Infront of prying eyes and could have been stolen.

Phil Agar
The ordering was straight forward from a wide range of products. The value is good. The delivery is fast. The company could not have done more to make sure I got the product asap despite my not being able to be present when the driver arrived. My address is not easy to find which caused some delays that were quickly resolved through use of what three words.

Della Carter
My experience was nice but my first coach was focusing more on making a plan for me to get over my ex, her intentions were right but maybe I didn't want that, so I requested to change my coach(process was smooth and easy), second one (Aditi)understood me perfectly and helped me process my emotions the way I wanted and at my pace




























































































