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Recent reviews

Seb Belardo

Seb Belardo

Rated 1 out of 5 stars

Where do i start ! I recently lost my mother and she kindly left me a small sum of money to help me with the fitted wardrobes we had fondly spoken about. In July this year (2026) my partner and I visited the Paisley branch where they helped us choose exactly what we were looking for. Having decided to use my inheritance we opted to pay for the units in full (should never of done this!) We were given a delivery date (nightmare) as day of delivery the workmen were to quick to shove everything in the garage. The next day the fitter arrived when he asked to see the bedrooms he had a an odd look on his face asking where the units were. I told him where the delivery people had left them in our garage. He quickly stressed that is not where they are supposed to be and said well i wont be installing anything for you today or tomorrow then!!!…I honestly didn't know what he meant and now realise why the delivery team hadn't been accommodating and just went with the easy option ! I convinced the installer i would help him lift the units upstairs. It was supposed to be a straight forward job, 2 days done !!! 3 months on we are still waiting to use what we paid for and with no finish date in sight!!!…There are materials pending to finish the job and no one at Wren is taking ownership to put right all the mistakes, including property damage:- walls, ceilings, door architraves etc… I feel cheated, undervalued, lied too, no apology given, poor customer service shown and a product not fit for purpose!!! I’m living a nightmare I honestly expected better and I should have listened to my partner and gone to Sharps!!! Mr S Belardo (Dalry)

Meoshia Kemp

Meoshia Kemp

Rated 1 out of 5 stars

UPDATE:Now they don’t have the wig I ordered and told me to pick something else at my expense. What a joke. And then I tried to place and order for their buy 1 get 2 sale a 26 inch black cherry water wave wig and tried checking out. But the free stuff started disappearing first and then it said the item was no longer available a just sat there in my cart unlit. What a scamming joke. I guess they only had 2 to 3 wigs to sell. UPDATE:Order BFM1003577778924298060, now this order was placed and confirmed on 10-30-2026 and I get an email today from Michael saying they are currently out and to pick something else and they will confirm a price difference see that’s the shady dealings that i’m speaking of. This is your fault my order should’ve been ready so send me a 24 inch and eat the cost. You are supposed to send things of greater or equal value not below and ask someone else to eat the cost for something that you caused. Orders BFM1001037774641569247 and BFM1003577778924298060. First order I have a tracking number for second nothing just crickets. They send you emails and texts for reviews for 500 points that you never receive unless of course you get in touch with someone and they try and get you to prove things about their flawed system. Then they don’t send you the gifts that you spend your points on running a scam, ghost shipping. It’s a waste on their lucky draw with your points they just take them back and don’t want to send your gifts and the same with all of their little gifts. They should give them to you with your orders like everyone else.