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Recent reviews
Michael G
Absolute nightmare from start to finish. Do not waste your time or money with Gym Sets UK. If you need gym equipment, go to a proper competitor like Black Bear Fitness instead. I placed an order for over £600 (paying more than £50 just for delivery) expecting everything within a week based on their website. A single kettlebell turned up on day three or four in a battered box and covered in some strange blue residue, but I let it slide as it was intact. Then another five days went by with nothing. I called them up, they said it was in transit, and then a few hours later I got an email saying the courier couldn't deliver because the items were too heavy. How a fitness company selling heavy gym gear fails to arrange an appropriate courier is beyond me, but again, I gave them the benefit of the doubt. Fast forward another five days, DHL finally collected it, and four days after that I got a tracking link for Monday morning. I took time off work to wait for it, only to watch the tracking status change at 1pm showing it had gone straight back to the depot. I phoned Gym Sets UK, who insisted it was still out for delivery and would be with me by 8pm. I called DHL directly to check, and DHL told me it was definitely at the depot and that they only had 7 out of 8 items anyway. Gym Sets UK kept telling me DHL was wrong and insisted the full order would arrive. This exact same phantom delivery cycle happened every single day from Monday to Thursday. Every morning I got a link at 8am, took time off work, watched it return to the depot by 1pm, and got the same fob-off from customer support when I called. By Thursday, over three weeks late, they offered me an insulting £20 store credit for my trouble on a £50+ delivery fee. When I brought up the missing eighth package again, they finally admitted the order was actually split across two different couriers—something they never told me or provided tracking for until I badgered them for it. When the stuff finally showed up on Friday via two couriers, the barbell was missing, making the rack, bench, and weights completely useless. Calling the packaging "boxes" is generous; they were shredded, full of holes, and some weights were delivered in a flimsy plastic bag that even the delivery driver was laughing at. Inside, items were wrapped in mud-covered plastic with loose bolts rolling everywhere. I tried assembling the bench to give them one last chance, but it was covered in scratches and the adjustment mechanism was so warped it wouldn't even line up or function. When I told them I was done and wanted the whole order collected, they offered me 10% store credit to buy from them again and tried telling me I would have to pay a return fee for a damaged, incomplete, and faulty order. It has taken me quoting consumer rights law at them to even get them to acknowledge they have to pay for collection. They are now offering 30% store credit to try and get me to keep broken gear, but there's no chance. I've given them a deadline to collect it or I'll be selling it off. In stark contrast, I ordered the same setup from Black Bear Fitness for £10 more. Half of it arrived in two days with free delivery, and the rest arrived the day after. Gym Sets UK feel like careless dropshippers who don't give a toss once they have your money. Their site looks full of fake reviews, but check independent platforms and you'll see plenty of people dealing with the exact same mess. Save yourself the stress and shop elsewhere.
GenXRated Tech
Good God. I filled out the form one night simply for information if this would be the right fit for my family. My phone started blowing up at the crack of dawn the following morning. Repeated calls throughout the day and text messages non-stop. Are they that desperate for business? People have jobs and possibly need to keep the ringer on for work related reasons. Absolutely no reason to blow up someone's phone all day long in the middle of the day during the middle of the week. Had they just left a simple message, I would have returned their call after work but this was the most obnoxiously aggressive behavior. I didn't return your call in an hour because I'm working? So just call back 16 more times I guess. I called and I could not have been any more polite. I spoke to someone named Michael and I was nothing but polite simply asking if he could remove my name because the calls and text messages just keep coming. He sounded sort of nice with a little bit of arrogance at first but then went full snippy saying, "I'll remove your number" CLICK. Just hung up on me lol. As nice and polite as I was despite the fact that I was rightfully annoyed to feel like I was being harassed all day long because I filled out a simple request for information? Not a great way to do business. If that's the way things start with this company, there are plenty of other options out there. Advice would be to tone it down, realize that you can't blow someone's phone up during the day in the middle of the week and not give them an opportunity to respond. I can see if they called once, I didn't reply and then they tried again the next day but this was absolutely insane. And then to stay as nice and polite as I was simply asking to please remove my number, only to be hung up on so rudely? Who would possibly want to do business with a company like this? Absolutely look elsewhere. I was not even a client and they are atrocious. I could have been a client if they didn't call and text message over and over and over. Calm down, Varsity Tutors. People have jobs. You can't harass them all day because they don't get right back to you. Can't even imagine what the tutoring would be like if this is the treatment you get for simply asking for more information since they clearly can't get it right hiring people with any sort of customer service skills. The robot named Amy that repeatedly called? How about if tomorrow, I start harassing the number that was harassing me all day. Simply for a requesting information. And then the charming Michael who hangs up on me. Who does business like this???? You have someone like me willing to pay good money for tutoring service but due to your atrocious aggressive customer service and sales robots, rude miserable people like Michael, you lose customers.
Esther
Our experience with Noleggiare was extremely disappointing, both in terms of the rental itself and, especially, the way the subsequent problems were handled. We were charged approximately €440 extra per vehicle (€880 in total) after arriving only about one hour beyond the applicable grace period. The delay was caused by severe stormy weather and a disrupted train service while travelling with eight people, including five children. We accept that we should ideally have contacted Noleggiare and that their terms and conditions apply, but we found the financial penalty completely disproportionate to the circumstances. The resulting rental cost was approximately €200 more than competitive alternatives, while the original €70 payment per booking was not credited and was instead treated as a fee for finding a solution. At check-in, we were also given information that subsequently proved to be incorrect or inconsistent. We were told that our bank cards were not acceptable and that we therefore had to purchase the most expensive liability/insurance package. We were also told that we would receive a better vehicle category and that we had a superior liability package - all not true. The problems continued when one of the rental cars indicated that its oil level was too low. On 25 August, we repeatedly tried to contact Noleggiare and reported the problem urgently. After quite a few unsuccessful attempts we were told that we could continue driving the vehicle despite the low oil level. This was revoked after we wanted to have written confirmation. We were then told to travel to Florence Airport to exchange the vehicle, despite Florence not being the closest location to our destination. This resulted in substantial additional travel and fuel costs and, most importantly, the loss of a large part of our holiday day - all uncompensated. The assistance itself was also extremely poor. We repeatedly tried to reach the telephone hotline without success; the language selection did not result in useful assistance in our chosen language, and roadside assistance only called back approximately 2.5 hours later. Most concerningly, we have repeatedly contacted Noleggiare Customer Service on August 22, 25, September 7 and September 29, also because we were told that no other office is authorized to discuss compensations. Despite this extensive correspondence, we have received no response. We have retained all emails and supporting documentation, including the correspondence concerning the vehicle problem and our attempts to obtain assistance.
Shadeem Khan
Very disappointing experience at Skechers Dundrum today. I went into the store to buy shoes for my 2-year-old daughter, and after choosing the shoes, I went to the till and presented my 20% voucher. The staff member told me that they do not accept this code. I have visited this store many times before and similar 20% voucher codes have been accepted, so I politely asked if I could speak to the manager, simply in the hope that the issue could be resolved. Unfortunately, when the manager came over, instead of trying to help with the voucher, I was told that the staff member was unhappy with the way I had dealt with them. I found this response very disappointing, especially as I had remained polite and was only asking for assistance. In the end, I left the store without buying the shoes. I expected much better customer service from Skechers, especially as I have been a returning customer.
Felipe Mello
I requested a payout through Rise, but unfortunately I registered my Rise account using a different email address from the one registered with Tradeify. Both accounts belong to me and have been fully verified under the same identity. Tradeify support has already informed me that my email needs to be updated so both platforms can match and the payout process can continue. I have already provided the requested information, but I have been waiting since Sunday for this simple change to be completed. My main concern is the extremely slow response time from support, especially because this issue is currently preventing me from receiving my payout. I hope the Tradeify team can review my ticket and help resolve this as soon as possible.
Rebecca Shone
Unfortunately during a Software update our Evec charger failed to operate. I contacted Evec customer services via telephone (Steve) & email (Joe) where I had to upload charging unit errors & information to show the error on Monday afternoon and by Wednesday a technician called Abu arrived at 8pm in the evening. Abu worked hard in the cold & dark to try and update the unit but unfortunately had to replace the inside components. We've had no issues with our Evec unit other than this one, would highly recommend Evec & Abu the technician for his good work ethic, sense of humour and his skills.
Paul Dring
So please with Envirofone, I got exactly what they said they would pay for my iPhone 16 Pro. They were very quick with their email updates and paid me within hours of receiving my phone. I’d previously been to another company with my iPhone but had a bad experience with them. They told me my phone had scuffs on the casing and the speaker wasn’t working properly however they offered me £98 less than the price they had originally offered so I told them to return the phone as it was in perfect condition. Envirofone are a number 1 company for their services and would recommend them.
Sadie Goodman
Part of my order didnt arrive. The other half that did arrive the top has faded all the ink (berghaus tshirt) I washed it as label stated. Customer service are shocking and basically saying im lieing. The part of my order that hasnt arrived theyve been 'investigating' for over 30 days now. Ive now had to do a charge back via my bank. Customer service is absolutely discusting. I would avoid this company like the plague. Not willing to help or sort any wrong doings.
Janine Jean
I bought the butterfly pillow (not cheap!) and tried it for upwards of a week before finally giving up on it - just not for me. I then wrote Sleepsake customer service to inquire about a refund and they were super responsive and true to their word, offering some extra tips about their product and a very quick refund when I advised I had tried everything. Would 100% recommend this company!
KAT KORBEL
Experienced some anxiety at first because I couldn't find on the BEAST app how I was suppose to dispute everything 🙃. Then after I made the payment Ai on BEAST did everything and typed out 15 letters to ALL the credit bureaus and sent me a link to pay. OMG 😲 😱 wasn't expecting this process to be so FAST. WOW. I AM VERY HAPPY 😊. Thank-you Ai dispute BEAST.
NickyC
I got solar in a few months ago and wanted to wait to see what is was like over a long period. And it was worth every penny. Really straightforward process from Alannah who took my call, Roy who called out to the guys who installed it all. Bills down by three quarters. A massive money saver. More than happy to recommend the guys and girls at Solarfix!
Trev Brewis
