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Recent reviews
Deb Wilson
Went online to book collection and delivery with DPD and Parcel Monkey jumped into the process. They appeared to be some kind of agent. Booked and paid for home collection with 24 hour delivery. I even added description of a distinguishing plaque on the wall of the delivery address to ensure easy delivery. Parcel was collected from myself by a DPD driver and the following day I received the delivery window. The parcel was being delivered to a busy solicitor’s office and I had asked it be left with reception however the recipient actually waited in reception throughout the delivery window. No parcel was delivered but a photo of the delivery was added as confirmation. It was obviously not the correct address, photo showed the parcel going from one hand to another but the floor surface was a cobbled street of which does not exist anywhere nearby. Over the next 3 weeks I fought daily for the truth. A DPD driver delivered the parcel and his name was stated on the evidence photo so you would expect it to be easy to investigate. Originally I was passed from DPD to Parcel Monkey constantly as neither would take responsibility. Eventually Parcel Monkey took over. For 3 weeks I was in daily contact trying to get someone to be honest. I told them I didn’t care about the compensation but wanted the parcel found. They kept insisting it had been delivered and DPD had closed the case. The parcel had no real monetary value but was important to the intended recipient. They eventually offered me the value compensation and postal charge and I had 7 days to accept. I was unable to get through after this time as my attempts to communicate were ignored. As far as I’m concerned the delivery driver passed the parcel to someone in order to take a photo and then kept it, rather than admit the truth the companies just lied. So angry with the dishonesty of all concerned.
Rudy Slater
Do you hate a person? Point them to this website! Where do I start. Ordered an Air Conditioner ( more on that later ) from them online. 7 minutes later realised it was the wrong item so emailed to try and get a refund. Told that due to the shipping and fulfilment process “to ensure a speedy” shipment this was now impossible. No matter how much I asked. Wait 3 weeks for the item to arrive, speedy right? 5 emails to get them to give me return details, every time they increase the partial refund percentage. Finally send the item off sealed, two days after it had arrived to China and it arrives 11th August into chinese customs. And at time of writing it is still there, in some random warehouse being assessed. I have literally just checked it on the royal mail website. I spoke to royal mail and they informed me that customs had requested some more information. Speak to the company and they tell me that they ( or their warehouse people ) have heard nothing from customs; I doubt they have even spoke to them. The company cannot issue a refund until the item has arrived at their dropshipping office, talking to their customer services is pointless as AI does not recognise threats or annoyance and the best bit, the item was fraudulently advertised as an air conditioner when it is actually an air cooler ( which is pointless ) This is the kind of company that you would wish on your worst enemy. They were one of many dropshipping companies that got hold of air conditioners whereas they normally sell cheap shoes and dresses. Yes my own fault for not looking at Trustpilot reviews. So if you’re reading this in summer 2027 desperately trying to find an air conditioner like I was, run a mile from this company. Ive given up hoping for a refund, theres probably more chance of David Beckham getting another England call up
Nick Hatcher
When I booked my trip for November 2026 a number of months ago, I specifically asked before booking for an individual PNR for myself and wife in order to upgrade directly with Virgin using Flying club points and was advised 'That is not an issue'. 2 months ago, I called to ensure they were still aware of my request and was then advised that it was 'noted for the aviation team, and will not be an issue' Last week I called and was given my PNR by Joyce, and called Virgin to upgrade and low and behold, there are another 21 passengers on the booking! Virgin advised that Newmarket could easily request the split by email, so I went back to Newmarket and spoke with Joyce who advised that she would contact the aviation department and ask them for the request and would call me back in 24-48 hours. Joyce did call me back after 40 mins to advise that the Aviation team had advised her that this couldn't be done however I can upgrade my seat with them at an extra cost! I declined and said I wouldn't need to pay for an upgrade if I used my points with Virgin and that I would have booked with another operator If I was advised of this when I originally called to booked the holiday. Joyce then said she understood and would try to escalate this issue and would call me back in 24 - 48 Hours.... I am still waiting for the call for 5 days. I was asked to complete the feedback after the initial call and have held off until I got a call up to 48 hours later, and am still waiting. Joyce was as helpful as she could be however she gets the frustration of the customer when the other teams like the aviation and booking teams let her down.... all in the name trying to get more money from customer! I'm hoping my next review about the trip will be better than the processes encountered so far.
Georgiana Tudor
Absolutely appalling experience. Avoid this store. I placed an order with Dear My Favourite and paid £53.50 for items that never arrived. I've spent MONTHS trying to get this resolved, and my attempts to contact the store have been ignored. I paid for my items in good faith, only to receive nothing in return. I've had to waste my own time chasing a company that apparently can't even provide basic customer service or resolve an issue with an undelivered order. To make matters worse, my payment dispute has now been rejected, leaving me out of pocket for goods I never received. The lack of communication, accountability, and resolution has been absolutely disgraceful. Customers should not have to spend months chasing a business for items they've already paid for. I would not recommend this store to anyone. Think carefully before ordering, because if something goes wrong, you may find yourself doing all the chasing while getting absolutely nowhere. £53.50 spent. No items received. Months wasted. Completely unacceptable.
Jeff Schmidt
When I received the order, I checked to make sure I had all the pieces, which I did. It took me about an hour to put the table together, and while putting it together I realized that several of the pieces were not properly aligned. I had to use brut force in order to screw some of the pieces together and as a result, the table was out of alignment. I was not about to spend time taking it apart, repacking everything - all the pieces, the plastic, the Styrofoam, and then pay to return or exchange it. The table wobbles, so I have to put a shim under one of the legs to keep it from wobbling and it's crooked. A table clothe will hide that, but it shouldn't have to. I was hoping red place mats would bring out the color. But then I would have to look at a crooked table. The chairs went together easy but they are much smaller and lighter than I anticipated. Overall, I was very disappointed and will not purchase anything from Garvee again.
Susan
My garage door installation went above and beyond the level of comittment and expertise given byTony and Dean. At the same time of fitting my garage door, they managed to nail back up a detached piece of plasterboard that had come away from the ceiling of the garage. All work was of a high standard and they excelled with their expertise & craftsmanship with all fittings and carpentry work.. Excellent time management could also be seen with getting the installation finished in 4 hours including leaving my residence clean and tidy. Afterwards, time was taken to demonstrate mechanical features of operating the garage door and for questions to be asked if necessary. I would therefore recommend Tony and Dean of Doulton Doors for their great customer service and with giving the customer-excellent customer service/ satisfaction towards a job well done!
Debbie Starr
This product is excellent. Normally when it is warm out at night, I wake up and have to add or subtract blankets to be able to sleep at a comfortable temperature. Since we started using our muslin blanket, that has not been the case at all. We were able to sleep through in comfort. We did initially receive the incorrect size of blanket, but that was because it was mislabeled on the packaging. Working with Annie in customer service, we were able to provide photos of the dimensions and got our replacement blankets. Thank you, Annie for all your help in getting us this amazing product.
Michael Ridley-Smith
We were booked for a tour to Auschwitz and paid extra for a hotel pick up. The tour was booked for for 8.45am. The day before I received a message to say the time had changed to 5.05am and had to walk to the pick up point 15 minutes away!! This is totally unacceptable and when I complained to Headout they referred me back to their tour operators . When i complained to them they hid behind terms and conditions stating they have the right to change pick up times - SURELY NOT BY 3 HOURS 40 MINUTES HOURS IN THE EARLY HOURS OF THE MORNING!!!!!!!!
Sergio Hernández
The guides by far the best, very kind and very passionate about the story of Egypt, they really want you to enjoy both the view and the history of the amazing places you visit. Also they make you feel completely safe everywhere you go. Special thanks to Mohammed and Ahmed, our guides that made our experience in Egypt unforgettable. The tour is very comfortable in terms of transport, they take you everywhere in a comfortable van, through the tours, and between the hotel and airports.
Ibrahim
Amazing experience with Rifa Exports ordered some metal decor items for my business and the quality turned out even better than expected The finishing is super clean and everything was packed really securely for international shipping Their team is very responsive and professional from start to finish Highly recommend them if you are looking for top quality metalware and home decor
Quentin Georgel
Kinguins try to squeeze every cents they can from you. Using store balance is a scam, you pay fees when adding funds, then you still pay fees when you use those funds for a purchase and now you can't even use discount codes when using your balance. While other stores offers payement method without fees, loyalty program ... I won't be using kinguin anymore.
CalWriter
Name Hero has been my web host for three years, and I haven't had a single problem in that time. Their introductory hosting fee was better than most, and they've offered good opportunities to save money on my renewal. The only time I've had a question for them, they responded promptly with thorough answers. So I will stick with NameHero to host my website.
Paul Howarth
Alan was extremely knowledgeable, friendly and approachable. There was never any pressure or hard sell, which we really appreciated. He took the time to offer helpful advice, answer our questions and provide reassurance whenever we were unsure. His friendly and professional approach made the whole experience feel relaxed and comfortable.
SD
Scam. The report you get is bogus. You will see you result High, Medium or Low flash up before I asks for your report. You pay for a comprehensive report but you get 6 pages with one or two generic sentences on each page below a large graphic Waste of money, only a small amount but they ust be raking it in.
Aya Badr
