Find a company you can trust

Discover, read, and write reviews

Learn more about how Trustpilot works

Had a great experience?
Write a review

What are you looking for?

Looking to grow your business?

Strengthen your reputation with real reviews on Trustpilot.

Get started
Arrow graphic pointing up and to the right, representing potential business growth.

Help millions make the right choice

Share your experience on Trustpilot, where reviews make a difference.

We’re Trustpilot

We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.

What we do

Our new Trust Report has landed!

Find out which actions we’ve taken to protect you and promote trust on our platform.

Take a look

Recent reviews

Neet Singh

Neet Singh

Rated 1 out of 5 stars

I am writing to express my extreme dissatisfaction with the service provided by one of your delivery executives, Mr. Abhi Gupta (Phone: *******5562). I have had multiple instances of unprofessional and rude behavior from this individual, which has become a recurring issue. My order (AWB: SF3877864174NER) had a specific delivery instruction for after 5 PM. Despite this, Mr. Gupta called me around 11 AM. As I work night shifts and I updated to him also earlier too , I was sleeping at the time. When I spoke to him, he refused to coordinate a delivery time. Even after I reached out via WhatsApp to ask if he could deliver later that day or tomorrow evening, he became extremely argumentative and spoke to me in an entirely inappropriate and disrespectful manner. I have had a very bad experience with one of your delivery personnel, Mr. Abhi Gupta. He delivers to my area, and his way of speaking is extremely rude every single time. This unprofessional behavior is unacceptable. My order number is AWB: SF3877864174NER. I specifically requested delivery after 5 PM, but he called around 11 AM. Since I work the night shift, I was sleeping. When I called him he denied for delivery. he used to called me via WhatsApp and u requested to him can you deliver now or tomorrow evening. He then denied my request and began arguing with me in an inappropriate manner. I do not want this individual to handle my deliveries. If he does come, please instruct him to be polite and not to raise his voice unnecessarily. This is not the first time this has happened, he frequently argues with my mother as well. Because this has happened so many times, I have decided to take formal action against with Mr Abhi Gupta , phn number *******5562. What kind of training do you provide to your delivery executives that allows them to speak to customers in such a rude and inappropriate manner. I m writting for Shadowfax Technologies for Mr Abhi Gupta This is not an isolated incident. He has frequently been rude to me and has also argued with my mother in the past. Such behavior is completely unacceptable for a customer-facing role and reflects poorly on Shadowfax Technologies Limited. I am extremely disappointed with the lack of honesty in the delivery process. It has become a recurring issue where delivery personnel falsely report five failed delivery attempts to avoid completing their tasks, even when no actual attempt was made to reach me. This practice of faking delivery status is completely unacceptable and unprofessional. I no longer want this individual to handle any of my deliveries. I am requesting that you take immediate formal action regarding his conduct. I expect a professional resolution to this matter and a guarantee that my future deliveries will be handled by personnel who adhere to basic standards of politeness and professionalism.