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Recent reviews
Karen Tingey
I honestly cannot speak highly enough of RMS Heating. The company initially knocked on my door to introduce me to the government grant scheme for heat pump heating. From the very first contact, everyone I dealt with was friendly, polite, considerate and extremely helpful. The installation was carried out over two days, with the heating installation on the first day and the electricians attending on the second. Everything was handled professionally and with great consideration. More recently, I contacted RMS about some banging noises coming from the pipes and floorboards. They responded promptly, arranged for someone to come out and investigate, and quickly identified and resolved the problem. What has particularly impressed me is not just the installation itself, but the aftercare and willingness to put things right. If someone from RMS Heating knocks on your door or contacts you about the government grant scheme, please don’t automatically dismiss them or assume it’s a scam. Take the time to hear what they have to say. My experience has been genuinely excellent. Friendly people, professional service and fantastic aftercare. I am absolutely delighted with my new heating system and would happily recommend RMS Heating. Thank you to everyone at RMS Heating!
Ivan Baldassi
I passed two 1 Step Flex $100K challenges, bought with the Bi-Weekly 80% cycle advertised with “no consistency rule”. After review, both were marked “Rejected” and the only option on the dashboard was On Demand, which has a 35% consistency rule. The accounts stayed locked until I accepted, so I was forced to. On the same day support gave me three different explanations: an “RTP_Violation” (risk per trade idea), then Section 9 of the T&C, then Section 7 of the Terms. The conditions were also contradictory: a 90% split in chat, versus 100% plus 7 profitable days and the Striking System in the FAQ. Their own sponsored Instagram story says “Risk per trade idea – GONE” and “Strike system – GONE”. I asked in writing for the exact clause I violated. The final reply only says “certain patterns” fall outside their guidelines: no clause, no trades. FundingPips had already paid me 4 times with the same method, as have FTMO, The5ers and Hola Prime. In my opinion this is unfair to customers. All details of the case (screenshots, full chat, emails and timeline) are documented on a public page. Anyone interested can contact me and I will share it with all the evidence.
Clive Mortimer
Do not order from this company. They do not answer the phone. They promise to ring you back, they don't. You email they don't reply. You place an order, they don't do as requested. When you point out the style of number plate requested was correct and was legal from 2018 and has passed every Main dealer MOT since new, they say they only started and took over the company 2023 !!! What difference does that make !! I ordered from a different company then...nothing to do with them. In other words , we will only do as you have requested if you have purchased from us since 2023 and we have you on our records. Then they send what they think fit, you pay for priority delivery, a con as it arrives many days later, of course they have a get out clause which you were not told at the time of purchase, we were busy. The replies are possibly Ai. Shambles of a company, I shall be doing a chargeback if no refund.
Portland Property
i ordered and paid for a new boiler on the 30th October, and after 2 calls to customer service, a promised call back from engineering and an alleged email from them, they have my money and i still have a cold flat with a single woman and child .... this service is disgusting and full of empty promises of a new boiler fitter the next day at a fixed price, as they now want to add scaffolding to the original price despite not being included in the original price, they have also found "additional items" to add to the fixed price, that are not requested and not needed....... 1 week on so far and i am still waiting contact from them to do the job i have requested and paid for. !!! no call back received, a disgusting and dishonest company. that tries to get extra money after the job has been booked and paid for holding the customer to ransom!
Jennifer K
These are the best tasting teas I have had. I just love them. Their customer service team is also the BEST. I recently had two great experiences with them. That's saying a lot in these times where it's hard to get in touch with most companies. I placed 3 orders on the same day (yes, silly me, I should have just placed 1 large order) but I had an issue with the last order. They were very quick to get back to me regarding and handling the issue. I was beyond satisfied. The I had an unfortunate episode with the delivery of an order. Once again they were very quick to help me and resolve the issue. I can not say enough good things about this company. They make a great, affordable product And have great customer service. Love this small company and product!!
Amy Byrne
I had a replacement table delivered today by Stephen and Mono, following issues with the previous two tables arriving damaged. As this was my second replacement, the lads recommended that I thoroughly inspect it before they started assembling it. Thankfully, the table was absolutely perfect! Stephen and Mono put it together quickly and efficiently and took away all the packaging afterwards. They were both fantastic – quick, tidy and friendly. They even took the time to interact with and play with the baby, which was such a lovely touch. Despite the hassle of needing multiple replacements, the delivery experience today was excellent. Huge thanks to Stephen and Mono for making it such a positive experience. Great customer service!
The Pink Boutique
Items do NOT match what is showing online. I made a complaint and have all the pictures to back up what they sent was completely different and they responded back only ONCE with an automatic reply that they are refunding me only a tiny fraction of what I paid for to quickly get this resolved. I do not accept this and replied back right away saying what they sent was not the same thing and they haven't responded since. The next step will have to be getting ahold of my credit card that was used with the proof that they sent a completely different item and will not respond or make this right. Completely disappointed.
Kathy Boyle
your service person - when I finally got to them was very helpful. Your AI bot was useless however. I find it very odd that you do not provide any annual summary of fees. As a not for profit, we need to keep accurate records and account for all expenses. It took multiple attempts to get this information including a support email that is no longer monitored, reading through all the help questions, using ChatGPT to assist, your AI bot until FINALLY I got a live person who then got the information for me.
Robert Barr
HI, I WOULD JUST LIKE TO SAY A VERY, VERY BIG THANK YOU TO "ALI" FOR ALL HIS HELP THIS MORNING IN GETTING ME BACK ON LONE. HE HAD 100% PATIENCE WITH ME AND MY HARD OF HEARING. I TAKE MY HAT OFF TO HIM. FIRST CLASS EMPLOYEE !!!! KEEP UP THE GOOD WORK " ALI " I CANNOT THANK YOU ENOGH I SPENT 3 HOURS STRIPPING EVERY THING DOWN AND COULD NOT GET IT TO WORK. YOU DID !!!!
Urfan-ethan Ali
I joined up two days ago and the day after joining I was informed I would have to move home address. I had to cancel membership at Chosen Gym Hayes. Emily from Ashbourne was very quick and effective in canceling my 6 months contract. No issues no worries as it was within 14 day cooling off period. Emily was very quick to respond and resolve. Thanks Emily - 1 less stress in life. Ali
Arslan Asjid
Absolutely fantastic service from Scrappa Waste Management. They cleared a huge amount of waste within the same day, working quickly and efficiently from start to finish. The whole process was hassle free, professional and excellent value for money, with very fair and friendly pricing. Really impressed with the service and couldn’t recommend them enough. Would definitely use them again!
Lisa Veldman
I called the UK EasyJet customer service, after a really bad experience with the Dutch EasyJet customer service. The difference was unbelievable. Thank you so much for helping us booking a flight as an add on to our flights for our son who is under the age of 16, so there where no online options to book it ourselves.
Lorraine Brill
The customer service rep i spoke to, Sunny, from Africa was the best sales person i have encountered. He was knowledgable, patient, and it seemed that he was most interested in helping me get what i need, instead of making a sale. HE was the reason i decided to switch to AT and T from another carrier.
cecilia carneby
Bought an item that was faulty by manufacturer. My warranty claim was resolved and refunded within 24h of contact with the help of the agent Rasmus. Shame about the faulty product, however I highly recommend unisport as a trusted online-company to pruchase from with great after sale support if needed.
Joshua Poulin
The blinds themselves are fantastic and pretty easy to put together and install. I ordered our blinds in batches starting with our theater. These blinds are 5 stars, easily open and close. The blinds we purchased in the 2nd and 3rd batch however are tough to close around the center of the blind.
