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Recent reviews

Anton Protsenko

Anton Protsenko

Rated 1 out of 5 stars

$5,950 was paid to Credit Booster / Creditier Inc. for credit improvement services provided to me, and based on my personal experience, the results did not come close to justifying the amount paid. My original $5,000 agreement specifically included credit boost, credit age, assistance with opening new credit cards, and assistance with increasing credit limits. The stated turnaround time was approximately 2–6 months. When that work failed to produce meaningful results, I later entered into another agreement for additional work on my credit profile. Despite approximately $5,950 being paid in total, no new credit cards were successfully opened for me through their work, my credit limits were not increased, and I did not receive the long-term improvement in my credit profile that I expected. During the second agreement, they added an authorized user of relatively low value. It had little to no meaningful effect on my existing credit score. After paying thousands of dollars for credit improvement services, this was one of the few tangible actions I could actually identify, and it did not produce the meaningful improvement I expected. Another major issue was the company’s inability to adapt its strategy when the original plan no longer fit my actual financial circumstances. I clearly explained that I could not maintain the level of funds they wanted reflected on my bank statements. Instead of effectively restructuring the strategy around my real financial situation, meaningful progress essentially stopped. The second agreement again described work involving inquiries, credit boost, credit age, opening new credit cards, and increasing credit limits. Yet after all of these payments, I still cannot point to a single new credit card successfully opened as a result of their work or any credit-limit increase obtained through their efforts. For a company charging this much money, I expected a clear strategy, measurable progress, transparent communication, and a clear explanation of exactly what services were being performed for the money paid. That was not my experience. I am now requesting a refund and a detailed accounting of what services were actually completed for the $5,950 that was paid. Based on my personal experience, I would not recommend Credit Booster / Creditier Inc. There are other credit consulting companies in the market that offer a more individualized, transparent, and client-focused approach. Personally, I would rather work with a company that adapts its strategy to the client’s actual circumstances, clearly explains what it is doing, and focuses on producing meaningful results instead of continuing to collect money regardless of whether the expected results are being achieved. After this experience, I also believe that when working with this type of credit consulting company, it is much more reasonable to choose a payment model where fees are tied to work actually completed, specific milestones, or achieved results — essentially an “after result” model — rather than paying a substantial amount upfront. When most of the money has already been collected in advance, the client has far less leverage if the promised progress never materializes. Personally, I would not pay thousands of dollars upfront for similar services again without clearly defined, measurable milestones and results. If you are considering working with this company, keep copies of every agreement, every payment receipt, every email, and all correspondence. Before paying thousands of dollars, insist that the specific services, payment milestones, and measurable deliverables are clearly documented in writing.

Claire N

Claire N

Rated 5 out of 5 stars

I was recommended House of Hounds to help my puppy, Ivy, regain strength and movement in her leg after having a splint removed. She had suffered a hairline fracture, and because she was growing so quickly, her muscles and tendons needed extra support. She also had to learn how to use all four legs properly again. I honestly cannot thank the team enough for everything they did for Ivy. With their help through laser therapy, hydrotherapy and physiotherapy, the difference in her after just one month was truly incredible. Alongside her hydrotherapy sessions, I was given exercises to continue at home and lots of advice on how I could support her recovery between appointments. Ivy was not always the easiest puppy to work with — she is highly independent, does not particularly enjoy staying still and very much likes to do things on her own terms! The team were absolutely fantastic with her throughout. Adele’s communication could not have been better. She was always so lovely and welcoming and did everything she could to arrange appointments at times that worked for us. Sammy’s patience, support and knowledge helped me immensely. Victoria is incredibly knowledgeable too, and hearing what she notices when assessing the way a dog moves has genuinely made me look at all of my own dogs with a fresh eye. When Ivy’s splint was first removed, I was heartbroken. Her leg looked so straight and stiff, and I worried that she may never regain normal movement in it. To now see her walking, running, jumping and even becoming a strong swimmer who uses all four legs properly is something I struggle to put into words. The transformation has been amazing. I am genuinely going to miss taking Ivy to her sessions at House of Hounds. The experience has also made me much more aware of how my other dogs move, particularly my older dogs. If I ever notice changes in them and, with our vet’s recommendation, feel they could benefit from extra support, I would happily take them to House of Hounds to help them stay comfortable, mobile and live their best lives. Thank you so much to the whole team for everything you have done for Ivy. ❤️

Santos Gutierrez

Santos Gutierrez

Rated 1 out of 5 stars

If I can give this company zero Stars I would and trust me there are so many people that say that but I mean it I've been so many reviews and this is the first one star I've ever given in 22 years. Not only is the customer service joke they absolutely know nothing about what they're saying when you start questioning what they say because it makes no logical sense they tell you what you want to hear hang up the phone with you and then nothing is ever done I have been spent four days have spoken with 14 agents and three supervisors none of them have given me the correct information none of the information has been repeated everybody has a whatever they want to say to make me feel good and get off the line I can't access my phone because I factory reset it and it lost the number and then miraculously I can't get back on their Network so it doesn't mean no good while they're trying to sell me a plan to get back onto the network ridiculous but it doesn't stop there that phone number is the only thing associated to my Gmail account and after I tell them all that I can not access my Gmail and there's no way for me to speak to anybody but get into the back of me so I need that phone number back they all respond with have you tried contacting Google.. talk about active listening huh? Everybody is insensitive they know nothing about they do and they're just tell you what you want to hear the price is great but I guess you get you what you pay for the lower price services really to me lower price services customer service do yourself a favor and steer clear of this company it is by far the worst should you have any problem at all because all you're going to do is get a bunch of whatever you saying and once you hang up the phone you'll never get the same age twice and your problem will never be resolved stay away from this company do yourself a favor go thank me later