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Recent reviews

Andrew
I've ordered from Factor for years out of necessity. Today, I've had enough to finally cancel, and will share my experience. If I can deter even a few people from supporting this awful company, I will be happy. Selling meals and things that people consume is not something that anybody should be careless about, when something as small as gas station sushi can ruin someone's life. Factor has consistently and unapologetically broken this trust on multiple occasions, in multiple ways. To make things worse, when you ask them to resolve the issue, their response is to try to hook you on extended discounts to keep milking more money out of you. They genuinely do not care about your health or wellbeing, just your money. Starting with health issues. Since switching to a 3rd party courier service in my area, they cannot guarantee any arrival times. They say that you should allow the box 2 days in transit before the meals go bad, but I would consistently get the box on the third day (one day for the box to get to the courier, 2 days for it to be delivered to me). Calling Factor support, it became apparent that they hand it off to the courier and literally do not care what happens afterwards. I became sick multiple times, and nowadays I throw entire meals out at the smallest odd smell/sight/liquid to be safe. The deliveries themselves are also consistently damaged. The packaging they use has been damaged and leaking more than twice in the past 3 months. The ice packs that they use have also been leaking or are entirely melted. Every single time this happens, I leave feedback for them to switch courier services or switch packaging, and none of it is acknowledged. Every single time this happens, I cannot get a refund, only credit/discounts that apply over the next TEN boxes. This is only a hint of how scummy their business model must be. When they give me damaged food that is inedible, their response is to literally offer me discounts spread over the next 3 months, instead of a full refund, like any other normal company. (A good company would probably give you both lmfao). The meals are mass produced and probably cost them a fraction of what they charge (15$??). Do you think they can really afford to give new customers 50% off so consistently, when their service is so poor and retention is probably terrible? Getting what you want from customer service is also a massive pain. They can barely understand English, and repeat lines from a script over and over again. I had to ask 6 times to cancel my subscription before the agent would finally stop talking about discounts. I'm not an idiot. I'm still spending money when I use this "discount," and the next box will probably be damaged as well. The meals themselves are on average 3/10. Like many others here have mentioned, the food is poor. I thought it should at least be edible, but I guess Factor doesn't agree. I've been a paying customer for years. Factor doesn't have the decency to give me a refund on damaged goods, and instead continues to try to take advantage of me by offering scummy discounts designed to keep me paying for the "service". When I ordered an AC unit from Amazon that didn't fit my window, they gave me the full refund + told me to keep the unit, when it was 100% my fault. This is how you treat your loyal customers. I've been treated like dirt. I should've cancelled my subscription a long time ago. Don't make the same mistake I did.

Annette Winn
I purchased 2 air purifiers that the employee told me would be significant for my home. I had previously only purchased one, as I was advised! I was further advised if I bought another one the same size, it was more than enough to cover a single story 2400 SF home. I was on the phone for almost an hour discussing this. He said if I wasn’t happy, I could return it free of charge. I also purchased extra filters. I am under a 30 day time limit and have only a few days left. I was told they have to email a shipping label. I’ve received 3 labels that have been rejected by FedEx. I’ve emailed this company over 7 emails, and left as many messages advising them of the situation, to no avail. I had planned on purchasing 2 much larger units that would work as the two the employees advised me to get were not proper for my SF. They do not return phone calls, and rarely reply to emails. The help are not properly trained, and I will now have to dispute these charges on my credit card since I am up against a time limit, and still do not have a properly prepared return label. Needless to say I will never purchase from this company again. I’ve wasted hours on hold, trying to get someone on the phone to help, emailing, making 3 trips to Fed Ex, only to be told the label is not being accepted as it was done incorrectly. I have a copy of the rejection from Fed Ex. They have been rude, discourteous and not helpful!

Tom Cline
eBay has become a terrible place to sell. If you ever have an item removed and I mean ANY type item removed, you are automatically flagged by them. This is outright discrimination. 90% of the items that they remove, they simply remove because they have no one that knows what things actually are. I have been selling there for over 20 years. I have had several Civil War items removed. This is wrong because there are literally hundreds of the same items listed! I called them and it took a while but they finally admitted that the removal was wrong but did not allow it to re-list. They also admitted that my account was flagged. Now, if I list ANYTHING that they are not knowledgeable about, I risk removal. I wish SOOO much that there was an established alternative to eBay. I’d leave immediately. They do not care about you. They have removed all forms of contact with them except chat which is absolutely useless because it can’t change or do anything other than give you information that it has been fed. I used to love eBay. I quit my job and never looked back. It is a mere shadow of what it was before.

TJ Futrelle
I am an owner/operator of a carpet cleaning business and Housecall Pro has been excellent. The walkthrough was very informative and the system is easy to use. Admittedly, I only use a small portion was what the entire platform can offer, but I am excited to scale with Housecall Pro. I believe the tools are there for me to be able to manage my business as it grows. However, the app is ok. I wish there were more options when adding jobs while on site, but my wife (COO) has the app, and is able to keep track of me and my day. Finally, the support has been phenomenal. Anytime I've needed any help, I have been able to chat with someone and they've been very responsive. Housecall Pro also manages my website, which I am very happy with. They are always willing to help and are attentive when it comes to my requests. Overall, my experience has been wonderful and the only reason for 4 stars is the app. I would recommend this platform to any starting business.

Sia Diana Musa
I had such a wonderful stay at this apartment in Bournemouth back in July, and honestly, everything was perfect from start to finish. The apartment was beautiful, clean, comfortable and had everything we needed for a relaxing and enjoyable stay. What made the experience even more special was the birthday surprise my partner, had planned for me. The apartment was beautifully decorated, and walking in to see everything set up for my birthday was such a lovely surprise. The attention to detail made the whole experience feel so personal and memorable. ❤️The apartment gave us the perfect setting to celebrate and create some beautiful memories together. Everything was well organised, and the whole stay felt comfortable and stress-free.I would definitely recommend this apartment to anyone visiting Bournemouth. It was a lovely experience, and I would happily stay here again! ⭐️⭐️⭐️⭐️⭐️

Finn Weber
As I sat there devouring a warm bowl of oatmeal, something entirely unexpected occurred: the scanner at the grocery store misprinted the price of organic blueberries by twelve cents with reckless abandon! In an instant, it felt as though the entire economic system was perpetuating a personal vendetta against me. And to make matters worse? Imperial finance crashed and sealed away my actual wealth in total oblivion. As I stared blankly at zero on-screen while trying to choke down soggy oats, someone from our local online forum shared DiploRisk Ltd., but little did they know it worked eventually! The interface resembled code circa '98 , the support guy took three hours to respond which was close enough as not really wanting anything anymore. At last my balance changed.

Rose Martine Joseph
Run! Scammers are around. I ordered the product once just to try it. One week after receiving the kit, they decided to send me another kit that I never ordered. And, to make matters worse, they said they could not recall the items. The worst part is that when you place your first order, they don’t clearly mention anywhere that you are signing up for a subscription or that they will continue sending you the product every month. It feels like a trap: you order the MD Hair Kit once, and they continue sending it even if you don’t want it. I also have to mention their customer service, which is terrible. You have to spend a long time talking to an AI chatbot. Be very careful before ordering.

Kathryn Mientka
My free mediumship reading with Jonianne of VerySoul was absolutely amazing! She immediately made contact with my two husbands who are on the "other side." We had a lovely 4-way conversation full of evidential proof of the connection, wisdom, humor, and wonderful guidance for my path ahead. Jonianne has a wonderful, bright personality and deeply cares about helping her clients. This was my first experience with VerySoul and it won't be my last! I was so uplifted and happy at the end of the reading, and it helped my grief immensely. Thank you thank you VerySoul for the wonderful service you are so generously providing to the world! God Bless you!!!

Hannah Perry
When I reached out about exchanging some items as they turned out to be too small, the response was incredibly prompt, understanding and immediately offered a solution. I couldn't have asked for a better experience. My other items all fit well and feel quite comfortable, I'm looking forward to the larger sizes in the others. I would use Aura Maternity again, and recommend them to any friends in need of some well priced, nice maternity clothing. I really appreciate how they don't make me feel like pregnancy is my whole physical identity now and I can wear clothes that suit my normal sense of self.

Patrick Merchant
Total Scam!!!! As a business owner for over 11 years i never leave bad reviews because I will give a business the opportunity to improve before sharing a negative experience. Advent Payment Solutions however is not a legitimate business and people should know to stay away from them. I started the account set up process with a person named "Gina". I paid the $700 set up fee. As soon as my payment was made all contact was cut off. I tried calling the phone number and it was disconnected. I tried emailing multiple company emails that bounced as the emails had been shut down. RUN RUN RUN!

Patricia Mee
The lady was lovely and very helpful. I had received a message and email saying that there was potential fraud on my account. So I contacted the bank right away and yes I had not authorised the payment and the Co-op picked up on it right away. Second to non when it comes to fraudulent activity on my account. It was dealt with efficiently and no money had left my account. This service is excellent and I wouldn't be with any other bank. Your money is so safe with the Co-op and I would recommend this bank to everyone.

Fee
My son is now home from a 5 year stint at uni and needed a desk for his room. This desk is perfect. Good size..he put it together and had no issues at all. It's sturdy,looks good and fits his screen,laptop etc and doesn't take up loads of room.. Would highly recommend this product. Delivery was only 48 hours from ordering. The box turned up in good condition and I was notified of delivery updates by email. Great price,product & service from Wayfair

Minku p
Got charged for a renewal with zero warning — no reminder, no receipt, nothing. Only found out when I saw it on my bank statement. Couldn't find a way to turn off auto-renewal in my account either. When I asked for a refund, support just pointed to the Terms of Service and said the credits were already used. They did cancel it and remove my card after I pushed, but this whole thing felt shady. Never trust this app with your card details.

Idella Royals
It took way longer for me to get then I thought it would and was longer than the time they gave me for them to come. I had to keep emailing to see where they’re at before I finally got them.And then trying to refund them finding out that I would have pay to send them back when they didn’t come like they say they would and they were way big and bulky. I had to add 10 more dollars and have them trade them in for a different kind in size.

Marilyn Shepherd
Easy to follow instructions, my label arrived very quickly, I had my box picked up on a day which was best for me. I was text to be told my box was on its way and when it arrived with them. Within 2 days they informed me how much they had valued my box at which I was very happy with, and it was my bank in 48hrs. I would reccomend this company to friends and family.

Nitza Merhav
I received a $1300 quote to transfer my car. I agreed signed the contract and forwarded a small deposit the following day the price went up to $2000. The deposit I did not receive back the contract had a phone number that is not in service the person who introduced himself in the text is not really his name be very, very careful dealing with this outfit.

Hafsa Bashir
We were taken care by Zia. He was very kind and helpful. He kept us enlightened throughout the process of getting visas and booking hotels. He would bear with all the questions fir you . He also arranged for transport in saudia arab for us he really helped us in booking for umrah for my parents. I cannot thank him enough. He is highly recommended!!

Sarah
James Livermore was effective and personable as he navigated various challenges while redesigning our policies. Thorough and thought provoking he offered a a service that has ensured we are well provided for in a range of circumstances. Attentive and knowledgeable, he was great to work with and I would recommend his services without hesitation.

Milan Backonya
I’ve had a really good experience with Ash and Top One Futures. Ash has been helpful, responsive, and easy to communicate with whenever I’ve had questions. The overall experience with Top One Futures has been smooth and professional, and I appreciate having someone like Ash who actually takes the time to help. Definitely a positive experience.

Terri Reid
Had a delivery team deliver an appliance today. Really rude, swearing and in foul form because an old appliance hadn't been disconnected. We were not aware we had to do this as we had opted for it to be removed. My husband explained he could do it himself it was no issue. Would not recommend, undesirable customer service.



























































































