Parkers Reading Reviews 

437
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. People regularly highlight the exceptional support received from the team, noting that phone calls and emails are answered promptly without any unnecessary delays. Clients looking to buy, sell, or let properties deeply appreciate the expert knowledge, thorough attention to detail, and professional guidance provided throughout every step. However, some reviewers were not happy with the customer service during certain situations, noting frustrating interactions and unhelpful communication from staff members. A few individuals also mentioned experiencing difficulties regarding property management details, feeling that their specific concerns were not properly addressed or resolved satisfactorily.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their helpful, professional, and friendly... See more

Service

People report positive experiences with service, highlighting efficient and professional assistance... See more

Customer service

Customers had positive experiences with customer service, highlighting brilliant communication,... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that staff members are very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge thanks to Barbara and the rest of the team at Parker’s Reading for supporting me on the lengthy journey towards buying my first home! The communication has been great all the way from the first v... See more

Company replied

Rated 5 out of 5 stars

Certainly the best estate agency l have used with the best attention to detail in the initial visit with excellent photos and speed at getting it o the market. Cannot fault the agency in any way and... See more

Company replied

Rated 5 out of 5 stars

I purchased a flat in Reading in 2012 and have just sold it both transactions through Parkers Reading . Over all the years they have managed the flat, at times rentng to my son other times to third... See more

Rated 5 out of 5 stars

Our property for sale was marketed without delay and with brilliant pictures.We received excellent service from the team who we found very helpful and professional. The sale was managed by Bernadette... See more


Company details

  1. Real Estate Agency

Written by the company

We pride ourselves on our reliability and flexibility, accommodating your daily plans. We understand that selling or letting your home can be stressful and time-consuming, so we strive to make it as seamless and stress-free as possible for you. We understand the importance of your home, and we will work with you every step to ensure that you are satisfied with the outcome – giving your home the attention it needs to achieve the price it deserves.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

437 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(437)

71 reviews in the last 12 months

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Rated 1 out of 5 stars

POOR and PASSIVE referencing process

My experience with Parkers was extremely disappointing. The agency appeared to rely entirely on an automated referencing outcome without meaningful manual assessment. Despite providing evidence of substantial personal and business funds, I was told I 'failed referencing' and 50 percent of my holding deposit was retained. When requested, I did not receive a clear explanation of the legal basis for retaining part of my deposit. I also had concerns about the transparency of the application process. I would encourage prospective tenants (especially company let tenants) to request written details of referencing criteria and holding deposit conditions before paying one with this agency.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Advice Hotline

Whenever I need advice and help with regards to the rental market, Parkers (especially Callum) are able to provide me with expert up to date knowledge, quickly and precisely; what more could you ask?

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

The experience I had with Parkers was…

The experience I had with Parkers was very professional and everything went smoothly from me viewing the property by Callum Rumble who was very helpful and knowledgeable about the flat. Getting the offer, to processing all of the checks through Homelet. Sam Ruchpaul was also helpful about the deposit process too. Ruby Mcgrath was helpful in making sure everything was set up and answered any questions I had. All was completed so quickly and efficiently. Great customer service overall.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with the service

Really happy with the service from Parkers, especially Callum. He was very helpful, friendly and professional throughout the process of finding my rental property. He kept me updated and made everything straightforward and stress-free.

I really appreciate Callum’s help and would definitely recommend him and Parkers to anyone looking for a rental property. Thank you, Callum!

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Kira , Ruby and the team at Parker’s are very helpful

Kira , Ruby and the team at Parker’s are very helpful. Thank you so much for taking care of the issue in the room so quickly! Your prompt response and fast coordination made a huge difference, and I really appreciate how smoothly you handled everything.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

I have worked with Parkers for over 20…

I have worked with Parkers for over 20 years, From selling my aunts house to buying a "buy to Let " property they have been professional courteous and efficient

Sophie Fowler has been my main contact during that time she also has been " professional courteous and efficient" a pleasure to work with.
Des George

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Parkers letting management

I have used parkers in reading to manage my buy to let properties for many years.
I have found them to be very professional.Attentive to detail and provide very good advice.recently Leah Kandohla has been very helpful to me regarding a security deposit issue and other matters and takes the stress of my shoulders.Five stars all round.
ron woking

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have been using Parkers landlord management services for over 15 years. During that time I have never had any cause for complaint. Sophie Fowler has always given a professional, fast response excellent service.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

House sale

Parkers have been very good throughout the sale of my property. Special mention to Harry and Bernadette who kept me informed at all stages of the process.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for your efficient service

Thank you Kurt, Sam, Ruby and the team at Parkers
for your excellent service in helping me find a tenant for my property. I really appreciate your professionalism and efficiency throughout the process. I am very pleased with the service I received.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Proactive support

The team who support tenants, particularly Sophie, and very proactive and efficient. Things get reported and fixed promptly, at a reasonable cost. Great service

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

We used Parkers Spencers Wood to sell…

We used Parkers Spencers Wood to sell our property.
I loved their professional, relaxed, calm, honest and non pushy approach.
We had a few valuations with other estate agents but Parkers just felt right.
Fantastic rates too.

All the team were great from start to finish. Brilliant communication, that made a huge difference.

Thank you so much for making our move stress free.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Estate Agent!

Parkers have managed all of my investment properties for over 2 years after they acquired Landmark Sales and Lettings who I had been a customer of for many years before.
Having dealt with many team members from both sales and lettings I would not hesitate to recommend Parkers.
In particular Tracy Why who was previously with Landmark and now Parkers has been exceptional. She has looked after me and my portfolio for well over 10 years and has been invaluable due to her knowledge and experience of the lettings market.
When there is a problem with a property or tenant she is excellent in managing the situation in a calm, proactive manner bringing the situation to a sensible satisfactory conclusion.
Always very well organised with good communications to keep me informed and up to date.
Thanks Tracy!!

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I have a small rental property. For many years my letting agent was a small company called Landmark, and property manager Tracy Why.
When Parker’s bought Landmark, I have to admit I was disappointed as I had been very happy with Landmark.
I was very pleased that Tracy would be moving to Parker’s and would remain my property manager.
Tracy is efficient and skilled at her job. She is professional and friendly. She is always around when needed and will do her best to help.
My fears of moving from a small lettings company to a large one were unfounded.
Thank you Tracy !

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Muhammad Virk was excellent and helped…

Muhammad Virk was excellent and helped my wife and I secure this property. After a stressful experience with another agent, he was a reassuring presence and behaved diligently and professionally throughout. Callum Rumble and Ruby McGrath were exceptional throughout the process too. Would recommend them going forward

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Alice Beavis - Property Manager

I would like to highlight the excellent service we continue to receive from Alice Beavis, our Property Manager. Alice has managed multiple properties for us over a number of years and we have found her to be proactive and very responsive to requests for help. Alice's organization and communication skills ensure that issues are dealt with the appropriate priority so that we always feel we are in safe hands Thank you.

August 5, 2026
Unprompted review

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