The lady who served me was very helpful and explained every thing to me , as I didn't know the first the about the workings, If I ever needed anything else Ableworld would be my first shop to go to... See more
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Had to return today to exchange an item brought yesterday ( my fault) at Wrexham , no worries same great staff as yesterday. No problem they were happy to exchange the item to insure we were happy wi... See more
Company replied
We went to the Wrexham store initially to look at mobility scooters. Cath showed us various models before suggesting a powered wheelchair as an alternative. Nothing was too much trouble for Cath, I di... See more
Company replied
Purchased an adjustable bed. We were served by Bev who took the time to explained every thing about your beds to enable us to make an informed choice . Your delivery service is also first class wel... See more
Company replied
Company details
- Mobility Equipment Supplier
- also in
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Wrexham
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
Regent Street, LL11 1PF, Wrexham, Wales, United Kingdom
- 01978 358588
4.5
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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The lady who served me was very helpful…
The lady who served me was very helpful and explained every thing to me , as I didn't know the first the about the workings, If I ever needed anything else Ableworld would be my first shop to go to , thank you so much ,and my husband is delighted with his new chair xxx
October 1, 2026
Reply from Ableworld - Wrexham
Hi Steven,
Thank you for your lovely review! We're pleased to hear that you received great service from our knowledgeable Wrexham team. We appreciate your kind feedback, and if you ever need any further assisatnce, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Wrexham
Hi Marc,
Thank you for your lovely review! We're so pleased to hear that you always receive good service from our Wrexham team. We appreciate your continued support, and if you ever need any further assistance, please don't hesitate to ask-we're always here to help.
Kind regards,
Ableworld
Mobility Scooter Repair
Recently repaired my husband's mobility scooter. Excellent service. Collected and returned the scooter for a very reasonable price. Friendly professional service. Excellent communication throughout.
October 1, 2026
Reply from Ableworld - Wrexham
Hi MK,
Thank you for your wonderful 5-star review! We're delighted to hear that you received excellent service from our Wrexham team and that the collection, repair and return of your husband's mobility scooter went smoothly. We appreciate your kind comments about our friendly service and communication throughout. If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Good service really helpful
September 30, 2026
Reply from Ableworld - Wrexham
Hi Mr Williams,
Thank you for your lovely review! We're so pleased to hear that you received good service and found our Wrexham team really helpful. We appreciate your feedback and thank you for choosing Ableworld Wrexham.
If you ever need any further assisatnce, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
Good advise
September 23, 2026
Reply from Ableworld - Wrexham
Hi David, thank you for your 5-star review! We're pleased to hear you found our Wrexham team helpful and received good advice. We appreciate your kind feedback. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
just wanted couple of things from there…
just wanted couple of things from there , manager was very helpful
September 22, 2026
Reply from Ableworld - Wrexham
Hi, thank you for your lovely review! We're pleased to hear that our manager was able to help you with what you needed. We appreciate your kind feedback! If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Dealing with Ableworld Wrexham
Staff always helpful & friendly especially Bev and Catherine. Always a pleasure to deal with this branch that care about their regular clientele!!
September 22, 2026
Reply from Ableworld - Wrexham
Hi Keith, thank you for your lovely review! We're delighted to hear you always find our team helpful and friendly. We'll be sure to pass your kind words on to Bev and Catherine. We appreciate your continued support, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Wrexham
Hi, thank you for your 5-star review! We’re so pleased to hear you found our Wrexham team helpful. We really appreciate your kind feedback! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
The staff were very helpful and patient
The staff were extremely helpful with me as I chose and was given the opportunity to ride my power chair around the store. This was backed up tips on how to manoeuvre the chair with ease.
September 17, 2026
Reply from Ableworld - Wrexham
Hi Katrina, thank you for your wonderful review! We’re delighted to hear that our Wrexham team was able to help you choose your power chair and give you the opportunity to try it out around the store. It’s great to know that the tips and guidance helped you feel more confident manoeuvring it with ease. We really appreciate your kind words, and if you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Very helpful full staff nothing to much…
Very helpful full staff nothing to much trouble was ready when we said would pick up very good
September 16, 2026
Reply from Ableworld - Wrexham
Hello Mrs Lynne, thank you for your wonderful feedback. We're thrilled to hear that our staff were helpful and attentive, and that everything was ready when you needed it. We truly appreciate your kind words!
Kind regards,
Ableworld
Reply from Ableworld - Wrexham
Hi Jo, thank you for your lovely review! We're so pleased to hear that you found our staff informative and helpful. We really appreciate your feedback, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Had to return today to exchange an item
Had to return today to exchange an item brought yesterday ( my fault) at Wrexham , no worries same great staff as yesterday. No problem they were happy to exchange the item to insure we were happy with our purchase, would recommend Ableworld to anyone looking for any disability items you may need . THANK YOU
August 18, 2026
Reply from Ableworld - Wrexham
Hi John, thank you for your lovely review! We're delighted to hear that our Wrexham team were able to make the exchange easy and hassle-free, and that you received the same great service on both visits.
Your kind words and recommendation mean a lot, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Wrexham
Hi Maureen,
Thank you for your kind review! We're pleased to hear that our team provided helpful service and took the time to explain the equipment thoroughly. We appreciate your feedback, and we're always here to help if you ever need any further assistance.
Kind regards,
Ableworld
Reply from Ableworld - Wrexham
Hi Fiona,
Thank you for your 5 star review! We're delighted to hear that the manager was able to assist you and provide helpful service. We really appreciate you taking the time to leave a review! If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Wrexham
Hi Mr Saxton, thank you for your 5 star review! We are delighted to hear you received excellent service every step of the way. We are always here to help if you ever need any further assistance.
Kind regards,
Ableworld
Excellent!!! *****
I use Ableworld in Wrexham often as a Support Worker and the staff there are really helpful and knowledgeable! They are friendly and I always have a laugh with them. They really are such lovely people who can't help you enough, nothing is ever too much for them! Big shout out to Bev, Cath and Ben. Thank you 😊
March 12, 2026
Unprompted review
Reply from Ableworld - Wrexham
Hi Miss Chilton, thank you so much for your lovely feedback! We're really pleased to hear that you enjoy visiting our Wrexham store and that the team have been so helpful, knowledgeable and friendly. It means a lot to us to know that you feel welcome and well supported whenever you come in.
Take care,
Ableworld
Ripped off !
Just purchased Abena wet wipes at a shocking price of £8.50 for 80 wipes to later discover they are comparable in size to pampers wipes at a price of £2 for 100 wipes !!!
January 8, 2026
Unprompted review
Reply from Ableworld - Wrexham
Hi Rachel, thanks for taking the time to leave your feedback. We’re sorry to hear you were disappointed with the price of the Abena wipes. We always try to offer products that meet specific needs, but we understand how important value for money is.
We’ll be passing your comments back to our supplier and reviewing this internally. If you’d like to explore alternative options, our customer service team would be more than happy to help – please feel free to get in touch at support@ableworld.co.uk
It took 10 days to realise that payment…
It took 10 days to realise that payment has not been taken (something i was not aware of) and we needed the cushion for my dad who was coming out of hospital. He has now died.
Oh my goodness, as if I’ve got time to take this further. I am now dealing with the funeral and shall never use your services again
August 1, 2025
Reply from Ableworld - Wrexham
Hi,
Thank you for taking the time to share your feedback with us. On behalf of Ableworld please accept our deepest condolences.
We would like the opportunity to look into your review further and we would appreciate it if you could contact the Customer Services team by emailing support@ableworld.co.uk
Once we have finished our investigation, we will reply back to you in detail.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Take care,
Ableworld
phone calls
bought arise and recline chair ,and was given six months free insurance, chair is grand, but now i get a lady demanding i give her my personal details over the phone , its getting daft now ,wife afraid to pick up the phone again now ,as she is just demanding we give her our details ,so much so i wish i had gone elsewhere
April 27, 2025
Unprompted review
Reply from Ableworld - Wrexham
Hi James,
Thank you for submitting your recent review, and we are thrilled to hear you are happy with the riser recliner chair that you have recently purchased from Ableworld.
Ableworld would not necessarily need to contact you following the purchase, and would be happy to look into this for you. Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Take care,
Ableworld
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