Banner for Alison

Alison Reviews 

54,785
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 16,359 reviews, reviewers overwhelmingly had a great experience with this company. Users frequently share that the platform provides a fantastic environment for studying at their own pace, offering clear instructions and a broad selection of subjects. Students find the educational materials extremely useful and well-structured, making it easy to grasp new concepts and advance professionally. Some people were dissatisfied with the unexpected costs required to obtain certificates after finishing their educational programs. Reviewers mentioned that while the learning materials are accessible, they felt frustrated when discovering fees for downloadable proof of completion. Despite these pricing concerns, consumers continue to appreciate the wealth of knowledge gained through these online resources.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Product

Reviewers mention positive feedback about product, highlighting well-designed and comprehensive course... See more

Website

Reviewers highlight positive aspects of the website, describing it as an easy-to-use and accessible online... See more

Quality

Clients share positive opinions on quality, finding the learning environment and course contents outstanding... See more

Price

People report ambiguous experiences with price, as courses are advertised as free but require payment for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Iam very greatful for achieving my Diploma in Occupational health and Safety. I thought the Diploma in occupational health and safety would be just a walk over for me but when I took the step... See more

Company replied

Rated 5 out of 5 stars

Learning new things, the feeling of being back in school and doing exams that I never was interested in but as im older learning is so much more fun. Being able to learn from videos, pictures, clips w... See more

Company replied

Rated 5 out of 5 stars

I like how there's so many different courses that touches on the basics and they don't take that long to finish and you can go to another course and keep learning there's so many different interests.... See more

Company replied

Rated 5 out of 5 stars

The course content provided me new information. It was easy to understand and follow.I will highly recommend to my friends and colleagues.Thank you Alison for providing us a great platform for upskill... See more

Company replied


Company details

  1. Career and Education Provider
  2. e-Commerce Service
  3. Educational Institution

About Alison

Written by the company

the Alison logo Empower Yourself

At Alison, we believe that free education, more than anything, has the power to break through boundaries and transform lives.

Alison is the world's largest free online empowerment platform. It was founded in 2007 with a mission to transform lives and, ultimately, the world. Today, Alison is still guided by that belief and has empowered 50 million+ Learners and 15 million+ Graduates across 193 countries - through 6,000+ CPD-accredited Certificate and Diploma courses and a variety of impactful career development tools. The platform is a single destination that guides everyone throughout their learning and career development journey.

Alison enables everyone, everywhere to not only learn, but also find careers they are interested in, get upskilled for careers through relevant courses, find out their strengths through psychometric tests, and build a resumé so that they can apply to their dream jobs - all for free. Furthermore, Alison offers an Affiliate Programme that can enable to earn an additional income.

Alison also enables organisations as a whole to empower their workforce through a Free Learning Management System (Free LMS) that is easy to use and quick to set up. Alison's FLMS also includes a variety of impactful features that are transforming how businesses upskill their employees. These include personalised & pre-curated courses, in-person customer support, discounted certificates, and tracking and individual reporting of learners' activities, among many others.

Our Mission

Alison helps empower anyone, anywhere, at any time, for free. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone.


Contact info

Promotion box for Alison

Empower Yourself With Free Learning

Free online CPD-accredited courses with certificates

4.6

Excellent

TrustScore 4.5 out of 5

55K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(54,785)

17,848 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor customer support and…

Very poor customer support and misleading certificate pricing

My overall experience with Alison has been quite disappointing. While the courses claim to be free, the hidden costs for obtaining standard certificates and diplomas are unreasonably high. On top of that, the customer support service is extremely slow and unhelpful when dealing with technical glitches and assessment grading errors. The user interface feels cluttered with aggressive ads, and issue resolution takes forever. They really need to improve their responsiveness and transparency regarding course verification and pricing.

September 20, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look