I absolutely love this. App always prompts me. when my books need updating so that everything is always ready to go I know where my profit margins are. I know what money is coming. I know what money i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I use ANNA as the account for my business and it’s excellent - Easy to use and manage, great online support (24/7) and lots of useful tools like virtual cards etc. I’ve lost my card on 2 occasions a... See more
Company replied
I use for VAT returns, and if you don't want the expense of UK Tax compliant software, they upload an Excel file (supplied template) for you for about a fiver. Have been using this service since MTD... See more
Company replied
Products work as advertised. Support is just a chat away- real support, not some annoying bots. Filling, payroll, paying taxes, etc., work. Overall, an easy 5/5 experience so far, almost two years si... See more
Company replied
Company details
About ANNA Money
Written by the company
ANNA is the business account that does your taxes and payroll.
It’s the easiest and most affordable way to automate your Self Assessment, VAT returns, and Corporation Tax calculations and filing.
With real-time tax estimates, you always know what’s coming. ANNA automatically creates smart money pots so you can save ahead of time, making tax season smooth and stress-free.
ANNA is MTD ready and HMRC compliant.
Looking to register a company? ANNA can help you with that too! Same day company registration with everything you need from day one.
It’s the easiest and most affordable way to automate your Self Assessment, VAT returns, and Corporation Tax calculations and filing.
With real-time tax estimates, you always know what’s coming. ANNA automatically creates smart money pots so you can save ahead of time, making tax season smooth and stress-free.
ANNA is MTD ready and HMRC compliant.
Looking to register a company? ANNA can help you with that too! Same day company registration with everything you need from day one.
The ANNA company registration
Written by the company
- The same-day company registration
- Ready to take your business to the next level? ANNA’s company formation service makes it quick and easy to register your UK limited company. Keep your personal address private with a virtual office, and enjoy full secretarial support, including same-day mail scanning and forwarding. We’ll also take care of your company filings and ongoing updates, so you can focus on growing your business.
ANNA +Taxes
Taxes? Sorted.
- Automated VAT return calculations and direct HMRC filing.
- Handles Corporation Tax, Self Assessment, and payroll administration.
- Our new MTD Self Assessment service is simple, easy - and free.
- Smart tax pots and reminders help you save ahead of deadlines, so there are no nasty surprises.
- Stay safe with digital record-keeping with secure cloud storage.
Contact info
Brunel House, 2 Fitzalan Road, Cardiff, Wales, CF24 0EB, Cardiff, United Kingdom
- hello@anna.money
- anna.money
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If they have zero star
If they have zero star
Anna debit card security is shocked worst get me robbed by fraud they didnt protect my account while balance not enough.
Then charge a lot in business account
Definitely bad customer service worst bank ever
August 31, 2026
Unprompted review
Reply from ANNA Money
Hi there
Thank you for taking the time to share your feedback
We’re very sorry to hear about your experience and understand how frustrating this situation can be
We're not able to discuss the account in detail here but if you could reach out to us in the chat or email support@anna.money
We can investigate this further and work with you to find a solution
Best wishes, Angela- Customer Experience Specialist
Reply from ANNA Money
Hi Herve 👋
Thank you so much for taking the time to leave us a review 🎉

It's great to hear you love ANNA as much as we do 🤩
If you ever need us, we’re always here 24/7
Best wishes, Angela- Customer Experience Specialist ⭐️
Reply from ANNA Money
Hi Lucian👋🏻
Thank you so much for taking the time to leave us a review
We're really happy to hear you are finding the app so easy to use but also that it feels safe to use🥳
If you ever need us, we’re always here 24/7
Best wishes, Phillip- Customer Experience Specialist 🙏🏻
Cash deposit is necessary for our…
Cash deposit is necessary for our business, because of cash sales invoices from our customers
August 31, 2026
Reply from ANNA Money
Hi Peter 👋
Thank you so much for taking the time to leave us a review 🎉

I understand that cash deposits are important for your business and appreciate you letting us know 🤩
If you ever need us, we’re always here 24/7
Best wishes, Angela- Customer Experience Specialist ⭐️
Anna is a great business banking app…
Anna is a great business banking app and is easy to use. And also very secure with good customer service.
August 31, 2026
Reply from ANNA Money
Hi Lessy 👋
Thank you so much for taking the time to leave us a review 🎉

It's great to hear you are finding the app so easy to use and you've received great support from the team 🤩
If you ever need us, we’re always here 24/7
Best wishes, Angela- Customer Experience Specialist ⭐️
Anna is great for businesses large or…
Anna is great for businesses large or small. Fast responses, fast transfers. Great all round. Couldn’t recommend enough.
August 30, 2026
Reply from ANNA Money
Hi Danielle 👋
Thank you so much for taking the time to leave us a review 🎉

We really appreciate the recommendation and are so glad that you are happy with our speedy service 🙌🏻
If you ever need us, we’re always here 24/7
Best wishes, Angela- Customer Experience Specialist ⭐️
Superbly featured account
Superbly featured account, saved my bacon as a small business
August 29, 2026
Reply from ANNA Money
Hi Dave 👋
Thanks so much for the brilliant review 💛
We’re thrilled to hear that ANNA has been such a helpful account for your small business and has been there when you needed us most 🤩
We know running a small business can be a lot to juggle - so it’s fantastic to hear that our features are making things a little easier. Here’s to keeping your business moving forward 🙌
Please remember we're available in the app 24/7, should you ever need us
🙏
Best wishes, Robin - Customer Experience Specialist
Reply from ANNA Money
Hi Kawa 👋
Thanks so much for the lovely review 💛
We’re really pleased to hear you’ve had such a great experience with our customer service 🙌 Our team is always here to help, so it’s fantastic to know we’ve made a good impression 🤩
Please remember we're available in the app 24/7, should you ever need us
🙏
Best wishes, Robin - Customer Experience Specialist
Great service
It was easy to set up account and I am able to contact them with any questions I have and get an answer straight away. Love it
August 29, 2026
Reply from ANNA Money
Hi Eisha 👋
Thanks so much for your brilliant review 🤩
We’re really happy to hear that setting up your ANNA account was quick and easy, and that you’ve found it simple to get in touch whenever you have a question 🎉
Being able to get help when you need it is really important to us, so it’s great to hear you’re getting quick answers and finding our support useful 💛
Thanks for choosing ANNA — we’re so glad you’re loving it 🥰
Please remember we're available in the app 24/7, should you ever need us
🙏
Best wishes, Robin - Customer Experience Specialist
To open an account with Anna I found it…
To open an account with Anna I found it was easy effort less and your system was very helpful and guided me all the way through thank you.
August 29, 2026
Reply from ANNA Money
Hi Jogmohan 👋
Thank you so much for your lovely review 💛
We’re really pleased to hear that opening your ANNA account was so easy and effortless, and that our system was helpful in guiding you through the process from start to finish 🤩
We know setting up a new business account can sometimes feel like a bit of a task, so it’s great to hear we made things simple and straightforward for you 🙌
Please remember we're available in the app 24/7, should you ever need us
🙏
Best wishes, Robin - Customer Experience Specialist
Reply from ANNA Money
Hi there 👋
Thank you so much for such lovely feedback 🥰
We’re absolutely delighted to hear how much you’re enjoying the app 🙌
It’s fantastic to know that our bookkeeping tool is really good and handy for you. That’s exactly what we aim for: To take the stress out of bookkeeping and keep it simple 🤩
Please remember we're available in the app 24/7, should you ever need us 🙏
Best wishes, Justine - Customer Experience Specialist 💫
Reply from ANNA Money
Hi Barham 👋
Thanks so much for the amazing review 🙌
We’re truly over the moon to hear that you’re being looked after 🎉
This means the world to us, as looking after our customers is key, we are dedicated to ensuring you feel valued every step of the way 🫶
Please remember we're available in the app 24/7, should you ever need us 🙏
Best wishes, Justine - Customer Experience Specialist 💫
Reply from ANNA Money
Hi Marius 👋
Thank you so much for your wonderful feedback 🙏
We're absolutely delighted to hear you think ANNA is the best app 🤩
This is exactly what we aim for 🙌
We really appreciate your kind words and continued support 🥰
Best wishes, Justine – Customer Experience Specialist 💫
Faster
Faster 24/7 help and sudden response better than hsbc Barclays tide virgin any other online banking apps
June 20, 2026
Reply from ANNA Money
Hi Johnson 👋
Thank you for your lovely feedback 🫶
We're delighted to hear you've found ANNA so prompt and responsive ⚡️
Keeping things quick and reliable is exactly what we aim for - day or night ☀️🌙
We really appreciate your support and look forward to continuing to support your business 💼
Best wishes, Justine – Customer Experience Specialist 💫
Reply from ANNA Money
Hi Sinia 👋
Thank you so much for your fantastic feedback 🎉
We're delighted to hear you're finding the ANNA app so easy to use 🤩
It's wonderful to know you've had such a positive experience, this has made our day 🙏
We look forward to continuing to support you and your business 🚀
Best wishes, Justine – Customer Experience Specialist
It's open and available everyday 24/7
August 28, 2026
Reply from ANNA Money
Hi Mark 👋
Thank you for your lovely review 🎉
Providing customer care that has your back 24/7 is exactly what we aim for, so it's fantastic to know you appreciate this 🤩
Thank you for taking the time to share your review 🙏
We really appreciate your support and look forward to continuing to support your business 💼
Best wishes, Justine – Customer Experience Specialist 💫
This is a great service
This is a great service. Lots of information and as someone who has no knowledge of finance this is magic.
August 28, 2026
Reply from ANNA Money
Hi Duncan 👋
Thank you so much for taking the time to leave us a review 🎉

We love to here that you are getting great service from ANNA 🙌🏻
We're alway on hand to help as we know running a business can be a lot to learn 🤝
If you ever need us, we’re always here 24/7
Best wishes, Angela- Customer Experience Specialist ⭐️
Reply from ANNA Money
Hi Edward 👋
Thank you so much for taking the time to leave us a review 🎉

We love to hear that you are finding ANNA so easy to use 🙌🏻
If you ever need us, we’re always here 24/7
Best wishes, Angela- Customer Experience Specialist ⭐️
Reply from ANNA Money
Hi Sandeep 👋
Thank you so much for taking the time to leave us a review 🎉

It's great to hear you are receiving great service from ANNA 🤩
If you ever need us, we’re always here 24/7
Best wishes, Angela- Customer Experience Specialist ⭐️
I absolutely love this
I absolutely love this. App always prompts me. when my books need updating so that everything is always ready to go I know where my profit margins are. I know what money is coming. I know what money is gone out so brilliant compared with a normal bank account fantastic cannot hesitate to recommend to all small business people for my experience. This is fantastic.
August 27, 2026
Reply from ANNA Money
Hi Glenn 👋🏼
Ahh, thank you so much for such lovely feedback! 🥰 We’re absolutely delighted to hear how much you’re enjoying the app!
It’s fantastic to know that the reminders and insights are helping you stay on top of your books, keep track of your profit margins, and see exactly what’s coming in and going out. That’s exactly what we want to make easier for small businesses! 💪✨
And thank you so much for recommending us to other small business owners — that genuinely means the world to us! 💛
Here’s to keeping your business finances feeling simple and stress-free! 🎉 If you ever needed a hand, please reach out to us, our amazing support team is always available 24/7 🙌
Best wishes, Sheen - Customer Experience Specialist 🌷
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.