Once Reviews 1,923

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, most reviewers were let down by their experience overall. Many customers found the app to be unsatisfactory, with concerns about bots and fake profiles. They reported that conversations were clearly managed by poorly trained artificial intelligence, with generic responses and a reluctance to meet offline. Users frequently mentioned being charged for basic interactions, such as sending messages or continuing chats, often through a system of purchasing 'gems' or additional subscriptions. The system was perceived as constantly pushing users to pay more, with some even reporting unexpected charges after signing up for what was advertised as a free service. Additionally, some people experienced spam from other dating sites after uploading their personal information to this platform.

What people talk about most

Payment

Customers consistently note negative experiences with payment, expressing frustration over having to pay for... See more

Artificial intelligence

Clients share negative opinions on artificial intelligence, with many believing that profiles and... See more

Website

People report negative experiences with the website, with many reviewers expressing strong dissatisfaction... See more

Subscription

Customers had negative experiences with subscription, citing many hidden costs. Reviewers report that in... See more

Application

Reviewers mention negative feedback about the app, with many describing it as having numerous AI accounts and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

"How's your day going?" a young professional lookng man with a white lab coat with a stereoscope around his neck. I get suspicious because I've seen his face before, but not on this site. I do a rever... See more

Rated 1 out of 5 stars

Embarrassing App!!!!!. Newly windowed and an old fashioned dater at the ripe old age of 40. A once confident guy, took a chance on romance. Found Bots by accident. But wasn’t hard. Multiple “per... See more

Rated 1 out of 5 stars

Horrible scam app! This app is full of bots and fake profiles — there are no real people. I paid for features, and when I realised it was all fake, I submitted a refund request and a data deletion... See more

Rated 1 out of 5 stars

Avoid !! It’s a scum ..how dare those chaps are still able to build pitch a buz proposition that after 30 minutes you realize is fake,money sucking,massively expensive and a big scum. Debatable... See more


Company details

  1. Dating Service
  2. Adult Dating Service

About Once

Written by the company


Once is not just another dating app. It’s a mindful experience designed to match you with like-minded singles around the world. This alternative approach to matchmaking avoids the ineffective swipes, rushed choices and bad matches often experienced in online dating.

Once is here to help you discover something more meaningful. Imagine a dating site that adapts to your preferences, offering perfect matches every day, mutual likes, live streaming, and intelligent algorithms based on shared vibes, music taste, and personality. Once will calmly connect you with the best people around the world for highly engaging chat without relying on any tricks or gimmicks. In a world filled with the chaos of online dating, Once provides a slow and mindful approach, serving as the perfect antidote.

Cosmopolitan magazine say Once is “literally the answer to your swipe and dating app fatigue”. Created in France in 2010, Once received a major relaunch in 2021 and now draws from over 25 years of experience and an expert team of over 350 dedicated specialists. The safe and caring dating app has over 13 million members ready to date both locally and worldwide.


Once is focused on delivering quality over quantity with the best possible slow dating. Carefully designed features enable Once to expertly match you with like-minded people for a mindful and unique dating experience. The Perfect Match feature wisely pairs you with several ideal people once a day to improve your chances of success, while the groundbreaking Music Match feature connects members based on their music preferences using Spotify. Vibes is another advanced matchmaking tool that partners the most suitable people based on 100s of interests and personal qualities. Once dating app is available free on Google Play and App Store.


Contact info

  • Unit 3 26/F Greenfield Tower, Concordia Plaza 1 Science Museum, RD, Tsim Sha Tsui East, Kowloon, 999077, Hong Kong, China

  • support@getonce.com
  • getonce.com

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

My innate curiosity kind of let me…

My innate curiosity kind of let me down. I've been doing quite well, using AFFseek.com
once in a while whenever I wanted a quickie and it has always worked just fine. I should have just stayed with it but, alas, one day I gave App Getonce a try. Wrong decision! It's cramped with robots and fake accounts. They want you to pay for Prime Membership to be able to interact with people. Then they tell you it's not enough ( the number of messages you can send and receive in chat is very limited), so they want more money, and it goes like this forever. Getting immersed in this app is a recipe for disaster.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

If there were a zero option I would…

If there were a zero option I would vote for it! This wasx a total scam and spent nearly $300 (I'm stupid & lonely) for the match of my dreams who ended up being an Ai bot! Im a complete fool! I did afterwards notify my bank and reported them. They refunded the money in full but dont test this out.You could be out some serious cash! Be safe out there!

February 20, 2026
Unprompted review
Rated 3 out of 5 stars

what a scam!

what a scam wall profiles are bots cleverlyvprogrammedctobkeepbyou paying for morexmessages

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

This is an AI-generated scamming app and website

This is a scamming app and website. Do not use it. Do not send any money. The reason that interesting people “appear” on this website is because it is totally AI-based and therefore the people are a reflection of you! It takes multiple charges for you to continue with this “interesting person” because it’s reflecting YOU! This should not be allowed. It is criminal. It’s based in Hong Kong, China. Do not use!!! And go to your credit card provider to dispute charges!!

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Scam warning this website is a total scam.

This website is a total scam I have contacted between 10 and 20 women I've offered them my WhatsApp number and they all make an excuse that they wish to get to know me on the platform. I believe this this a total waste of time and particularly money as you have to keep playing for some sort of credit and possibly only get one or two messages for over 10 quid meaning that each message is costly with something around five pounds.

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

In my honest opinion

In my honest opinion - do not go on Once. This is the most AI scam dating app I have ever been on. You message the women for many days or even weeks and they do not want to take the next step.

January 25, 2026
Unprompted review
Rated 1 out of 5 stars

The service is a scam 100%!!!!

The service is a scam 100%!!!!! It says that it is free service, again it said it was for free and when I clicked the button, it charged me $29.99, I emailed the company immediately with information. The company got back to me the next day stating that I should call Apple directly…

I was not aware of this as usually when I call Apple they tell me to call the vendor to process more quickly or efficiently.

I called today and the live agent walk me through some process that the vendor sent me links to on how to process a refund through Apple.

I have an email time and date stamp. I took action immediately, and I was told that I should’ve called Apple instead of calling the vendor or contacting the vendor in anyway, which has been totally opposite for what I’ve been used to it since we switched our family plan to Apple phones..

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

I wonder if l'm chatting with an Al or…

I wonder if l'm chatting with an Al or a real person cause none of the woman supposedly one the site ever want a real boyfriend 🤔 and constantly want to keep on chatting on the site. This shows that if any of these profile are really the woman lack the developed to handle a real boyfriend

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!!! -> Once is a scam

Once is a scam. The so-called girls on the platform are not real: they appear to be located in specific cities, yet they clearly know nothing about them, and all replies come from a poorly trained artificial intelligence.
The system is designed to push you into paying just to keep chatting with machines pretending to be real people.
Stay away: their only goal is to take your money without providing any genuine experience.
-------------------------------------------------
Once è uno scam. Le presunte ragazze sulla piattaforma non sono reali: risultano geolocalizzate in città di cui non conoscono assolutamente nulla e le conversazioni sono palesemente gestite da un’intelligenza artificiale mal addestrata.
Il sistema cerca solo di spingerti a pagare per continuare a chattare con delle semplici macchine che fingono di essere persone reali.
State alla larga: lo scopo è uno solo, sottrarvi denaro senza offrirvi alcuna esperienza autentica.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

There is no possibility to exchange personal contacts so you have use the app all the time

This is what women want you to do. Ladies from AFPassion.com and a few other trusted platforms that I have used never balk at exchanging contact information. But it's a big problem for women on Getonce. It's an excuse for them to go from hot to cold and to lose their interest in you out of the blue. I guess the reason for this is that you pay for every chat so they must be getting their share. It proves that their interest is entirely fake. They are not genuinely interested in real life meetings, whether it's a short-term or long-term relationship.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Fake profiles and bots probably

Another dating site probably not real people and a scam to make money out the vulnerable . You wonder why most of the dating sites are only in it to make money not to find someone real and genuine which is nothing new.

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

All bots

All bots, supermodels living in remote depressed mining towns, AI answers to every question, payment requests to make more than 2 replies..

November 9, 2025
Unprompted review

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