I have more voles now in my yard than ever before. And my attempts to get Aptiv to treat the problem never returned adequate results. The one time I escalated the issue, they spent more time trying to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wonderful! They did an amazing job! We asked them to spray a little extra around the yard because we had been moving dirt around and we were seeing a lot of activity they went and did the extra spray... See more
Company replied
It’s been great. They are professional and thorough. This season it’s been hardly any bugs!
Company replied
Came on time and listened to all the issues and dealt with it accordingly.
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
914 North Lake Road, 99212, Spokane Valley, Washington, United States
- (509) 463-1963
We overthink pests so you don't have to.
3.7
Average
10 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s been great
It’s been great. They are professional and thorough. This season it’s been hardly any bugs!
August 11, 2026
Reply from Aptive Pest Control - Spokane
Hi Mary and Gregg,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that our team’s professional and thorough service has helped make this season noticeably more protected. Those are exactly the results we love to hear about! We appreciate your trust in Aptive and look forward to keeping your home handled all season long.
-Jasmine, Aptive Care Team
Came on time and listened to all the…
Came on time and listened to all the issues and dealt with it accordingly.
August 3, 2026
Reply from Aptive Pest Control - Spokane
Hi Annu,
We’re glad our service professional arrived on time, listened carefully to your concerns, and made sure each area received the attention it needed. Thank you for choosing Aptive and trusting us to keep things handled!
-Jasmine, Aptive Care Team
Incredibly rude and pushy door to door…
Incredibly rude and pushy door to door sales person
June 10, 2026
Unprompted review
Reply from Aptive Pest Control - Spokane
Hi Robert,
Thank you for taking the time to share this feedback. We’re sorry to hear your interaction with our door-to-door representative felt rude and pushy, as that’s not the experience we aim to provide at Aptive.
We expect all interactions in the community to be respectful, professional, and considerate of homeowners’ time and space. What you described does not reflect those standards, and we take concerns like this seriously so they can be properly handled and reviewed.
If you’re willing, please reach out to socialmedia@goaptive.com directly so we can learn more and address this appropriately. We appreciate you bringing it to our attention so we can do better moving forward while keeping things handled the right way.
-Jasmine, Aptive Care Team
Wonderful
Wonderful! They did an amazing job! We asked them to spray a little extra around the yard because we had been moving dirt around and we were seeing a lot of activity they went and did the extra spray and granular.
May 19, 2026
Reply from Aptive Pest Control - Spokane
Hi Cory and Carmen,
Thank you for sharing this and for choosing Aptive. We’re really glad to hear our team did an amazing job and was able to accommodate your request for additional treatment around the yard after the recent soil movement and increased activity.
That’s exactly what we aim for at Aptive, making sure your pest concerns are handled with flexibility and attention to what’s actually happening around your home. We appreciate your feedback and your trust in us!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Spokane
Hi Karen,
Thank you for being part of the Aptive family and sharing your feedback! We’re so glad to hear our service professionals have been courteous and doing a great job for you. That kind of respectful, quality service is exactly what we aim to deliver every visit.
At Aptive, we’re here to make sure your pest protection is fully handled with care and consistency so you can feel confident your home is in good hands. We truly appreciate you choosing Aptive!
-Jasmine, Aptive Care Team
I have more voles now in my yard than…
I have more voles now in my yard than ever before. And my attempts to get Aptiv to treat the problem never returned adequate results. The one time I escalated the issue, they spent more time trying to figure out how I found their number (It's in the invoice) rather than showing urgency to solve the issue.
April 11, 2026
Reply from Aptive Pest Control - Spokane
Thank you for bringing this to our attention and for sharing your experience with us. We understand your concerns about the increase in vole activity and the lack of results from previous treatments, as well as the experience you had when trying to escalate the issue. This isn't what we want for you, and we’d like the opportunity to review your account and service history in more detail to better understand what’s been done so far.
Please reach out to socialmedia@goaptive.com with your service address and any additional details so we can take a closer look. We'd be glad to handle this for you!
-Alexis
Folks were professional and friendly
April 14, 2026
Reply from Aptive Pest Control - Spokane
Hi Ronald,
Thanks so much for the kind words, we really appreciate you sharing this.
We’re glad to hear our Aptive team came across as professional and friendly, that’s exactly the experience we aim to deliver every visit. We work hard to make sure things feel smooth and handled with care from start to finish.
We appreciate you choosing Aptive, and we’re always here whenever you need us, ready to keep things handled for your home.
-Jasmine
Cooperative
April 1, 2026
Reply from Aptive Pest Control - Spokane
We love to hear this, Wesley! At Aptive, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for trusting Aptive to handle your pest concerns with the reliable care you deserve!
-Alexis
Reply from Aptive Pest Control - Spokane
Hi David,
We love hearing that our team goes above and beyond, rain or shine, to keep the pests out! At Aptive, we make sure every visit is handled with dedication and care so your home stays protected no matter the conditions. Thank you for trusting us, we’ve got this handled!
-Jasmine
Reply from Aptive Pest Control - Spokane
Hi there,
We’re sorry to hear that you’re still seeing spiders and bugs and completely understand how frustrating that can be. At Aptive, we take these concerns seriously and are committed to making sure every service is handled thoroughly and effectively to protect your home. Please reach out to us at socialmedia@goaptive.com so we can review your account and ensure the right steps are taken to address the issue. Thank you for trusting us, we’ve got this handled.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.