babonbo.com Reviews 

1,031
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 449 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally helpful staff and the seamless booking process, which makes traveling with young children completely stress-free. The provided baby gear is consistently described as very clean, perfectly maintained, and extremely comfortable for daily use during vacations. However, some people mentioned minor equipment imperfections, noting that certain items like sunshades could occasionally feel loose or that specific gear models appeared somewhat simple and old. Despite these occasional details, travelers emphasize that the overall service remains exceptionally reliable, prompt, and convenient for navigating new cities with kids.

What people talk about most

Service

Customers had positive experiences with service, highlighting how easy it is to book clean baby gear like car... See more

Product

Reviewers highlight positive aspects of product quality, noting that items such as car seats and strollers... See more

Staff

Users describe positive interactions with staff, highlighting their clear communication and helpfulness.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items such as car seats and... See more

User experience

Clients share positive opinions on user experience, highlighting professional service and easy navigation.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rented a stroller for our 6 month old after forgetting to bring our own! Saved our holiday! Great range available and able to select most appropriate option for our location with next day delivery av... See more

Company replied

Rated 5 out of 5 stars

Maiko is very cooperative and speedy in her responses, truly saved us during this trip. The stroller is in excellent condition, the back lays down perfectly for a 1 year old to sleep comfortably.... See more

Company replied

Rated 5 out of 5 stars

The baby gear handled our needs really well during our trip. Communication was quick, clear and reliable and willingness to meet our needs even after booking. Served us well on our adventures in Malag... See more

Company replied

Rated 5 out of 5 stars

10/10 experience with Globetrotter baby👶✨ We rented a baby stroller from them for our trip to London and couldn’t be happier. Everything was super easy from the start, but the highlight was def... See more

Company replied


Company details

  1. Baby Store

Written by the company

Babonbo is a baby gear rental marketplace offering a variety of baby gear such as strollers, car seats, high chairs, and more through locals for traveling families in more than 300+ locations. With a complete understanding of what traveling families might be struggling with, the Babonbo baby gear rental marketplace was launched to connect traveling families with local parents. Since that day, we’ve been proud to be the platform where traveling families find a solution while local parents earn extra money by renting baby gear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,031)

564 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a great experience

We had a great experience. I booked a camp cot very last minute and the item was delivered and collected on time at the address I provided. A very professional and user friendly experience. Thanks.

August 20, 2026
babonbo.com logo

Reply from babonbo.com

Hi!

A last-minute camp cot booking delivered and collected on time at your address , that is exactly the kind of reliable, professional service every travelling family deserves!
With Babonbo you can rent camp cots, strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , whether planned well in advance or needed at a moment's notice, we have always got you covered.
We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Flexible on drop off and pickup

Flexible on drop off and pickup. Great communication. Stroller worked great!

August 18, 2026
babonbo.com logo

Reply from babonbo.com

Hi Steve!
Flexible drop off and pickup, great communication and a stroller that worked great , that is the complete package!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers who always adapt to your needs.
We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Great service

Great service! Very easy and good price

August 20, 2026
babonbo.com logo

Reply from babonbo.com

Hi Joe!

Great service, very easy and a good price , the perfect trio for a happy family trip!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers who make sure every family gets great value without compromising on quality.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Excellent service

Sonia and Brian were great, they communicated clearly and promptly and the car seats they provided were great. I would definitely recommend this service.

August 20, 2026
babonbo.com logo

Reply from babonbo.com

Hi!
Thank you for the recommendation , we will make sure Sonia and Brian see your kind words!
Clear, prompt communication and great car seats from start to finish , that is exactly the reliable, stress-free experience every travelling family deserves. We are so lucky to have them in our network!
With Babonbo you can rent car seats, strollers and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers who always deliver on every front.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Easy pickup and drop-off!

Easy pickup and drop-off!

August 18, 2026
babonbo.com logo

Reply from babonbo.com

Hi Steven!
Easy pickup and drop-off , exactly how every rental should feel!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers who make every step effortless.
We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Rated 1 out of 5 stars

Lack professionalism

They arrived three hours later than agreed.
The carts are fine but simple and old.

August 10, 2026
babonbo.com logo

Reply from babonbo.com

Hi!
We are truly sorry for what you experienced.
We have raised this with the provider and will be taking the necessary steps to ensure punctuality is upheld for every future rental. Your feedback on the condition of the equipment has also been noted and shared accordingly.
If there is anything further we can do, please do not hesitate to reach out to us at info@babonbo.com.

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

All our needs were covered

Provider was very responsive and welcoming. The stroller was great and helped us a lot - lightweight, easily foldable, easily goes on Paris streets. We were completely satisfied

August 19, 2026
babonbo.com logo

Reply from babonbo.com

Hi Nikolay!
So glad to hear it , a responsive, welcoming provider and a lightweight, easily foldable stroller perfectly suited to the streets of Paris. That is the ideal combination for an stress-free family trip!
With Babonbo you can rent strollers, car seats and all the baby gear you need in Paris and in 250+ cities across Europe and the world ,whether you are strolling along the Seine, exploring Montmartre or discovering the Jardins du Trocadéro with the little ones.
We hope to see you again on your next Parisian adventure!

The Babonbo Team ,info@babonbo.com

Rated 5 out of 5 stars

Fantástico

Great service

August 19, 2026
babonbo.com logo

Reply from babonbo.com

Hi David!
Thank you ,great service is what we are all about!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with a trusted local always ready to make your family trip as smooth as possible.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Booking process was so smooth from…

Booking process was so smooth from start to finish.

August 16, 2026
babonbo.com logo

Reply from babonbo.com

Hi Tamara!
Smooth from start to finish ,that is music to our ears!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world because every step of the journey, from first click to final pick-up, should feel effortless.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly. Sofia is very nice and very accommodating. The car seat was nice and very clean!

August 18, 2026
babonbo.com logo

Reply from babonbo.com

Hi Marcelino!
Thank you , we will make sure Sofia sees your kind words!
Everything smooth, very nice and accommodating, and a clean car seat that hit the mark , that is Sofia delivering on every front, and we are so lucky to have her in our network.

We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

A much better experience than I expected!

Daniel made renting a car seat so easy. He dropped it off at our hotel and met us at the airport to pick it up. Made it so easy and convenient!

August 17, 2026
babonbo.com logo

Reply from babonbo.com

Hi!
Thank you , we will make sure Daniel sees your kind words!
Dropped off at the hotel and collected at the airport, that level of flexibility and convenience is exactly what every travelling family deserves. Daniel is a fantastic provider and we are so lucky to have him in our network.

We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 3 out of 5 stars

Fast and solved the necessity

Fast and solved the necessity. Even that, expensive and the trolley rented a bit dirty

August 17, 2026
babonbo.com logo

Reply from babonbo.com

Hi!
Thank you for the feedback , glad we were able to solve your needs quickly!
That said, we are sorry to hear the trolley was not as clean as it should have been. Every item should be spotless before each rental, and we have shared your feedback with the provider so they can address this. We also hear you on the price ,your input helps us keep that conversation going with our provider network.
We hope to have the chance to deliver a better experience on your next trip!

The Babonbo Team ,info@babonbo.com

Rated 5 out of 5 stars

We have been very satisfied with the…

We have been very satisfied with the service and quality of product. Everything went smooth and for sure it was not the last time that we used this service. I am happy to recommend Banbonbo.

August 18, 2026
babonbo.com logo

Reply from babonbo.com

Hi!
Thank you for the recommendation and knowing this was not the last time makes us even happier!
Smooth experience, great quality and fully satisfied, that is exactly what we strive for with every rental. We look forward to being part of many more of your family adventures!

We can't wait to welcome you back!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Flexible renter made the whole process…

Flexible renter made the whole process great.

August 17, 2026
babonbo.com logo

Reply from babonbo.com

Hi Leo!
A flexible provider who made the whole process great, that is exactly the kind of service we love to hear about!

We hope to see you again on your next trip!

The Babonbo Team ,info@babonbo.com

Rated 5 out of 5 stars

Great experience

It was easy to rent, easy to extend the time with the car seat and the pick up and delivery went very smoothly. Car seat was clean and working perfectly. Totally recommend the service. Very trustworthy.

August 10, 2026
babonbo.com logo

Reply from babonbo.com

Hi Annia!
Easy to rent, easy to extend, smooth pick-up and delivery, and a clean car seat working perfectly , that is the reliable, trustworthy service every travelling family deserves!
With Babonbo you can rent car seats, strollers and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers who make sure everything runs smoothly, even when plans change.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Great service, very useful for travellers with kids

Great communication. Accurate description and pictures. Smooth process. Rented an infant car seat for vacations and saved myself quite a trouble.

August 14, 2026
babonbo.com logo

Reply from babonbo.com

Hi George!
Great communication, accurate description and pictures, a smooth process and an infant car seat that saved you quite a trouble on vacation , that is everything a travelling family could ask for!

We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

This was such a wonderful service

This was such a wonderful service. Our colleagues in Milan met us at the airport and made everything so easy! I can’t recommend this enough. It was worth it!!

August 17, 2026
babonbo.com logo

Reply from babonbo.com

Hi Kelsie!
What a wonderful experience ,being met at the airport in Milan and having everything taken care of from the very first moment is exactly the kind of service every family deserves!
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Very convenient and responsive

Very convenient and responsive. Would use again.

August 17, 2026
babonbo.com logo

Reply from babonbo.com

Hi!
Convenient, responsive and a return visit already planned that is everything we could ask for!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world and we will always be here whenever your next trip calls.
We look forward to welcoming you back!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Great service!

Great service!

August 17, 2026
babonbo.com logo

Reply from babonbo.com

Hi Roberto!
Thank you , great service is what we live for!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with a trusted local always by your side.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look