babonbo.com Reviews 

1,000
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the strollers, car seats, and other baby gear arrive exceptionally clean, comfortable, and in pristine condition. People also deeply appreciate the remarkably helpful local staff who go above and beyond to coordinate seamless drop-offs and pick-ups. Travelers note that this wonderful service makes exploring new destinations significantly easier, stress-free, and much more enjoyable. Some reviewers were not happy with occasional equipment issues, mentioning specific concerns such as broken sun shades, damaged structural parts, or improper installations. A few users felt that these unexpected hardware troubles created stressful moments during their holidays, impacting their otherwise smooth journeys.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that it makes traveling with children much easier and... See more

Product

People report positive experiences with product, highlighting that items such as strollers and car seats... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their kindness, professionalism,... See more

Quality

Customers had positive experiences with quality, highlighting that items such as car seats and strollers were... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rented a stroller for our 6 month old after forgetting to bring our own! Saved our holiday! Great range available and able to select most appropriate option for our location with next day delivery av... See more

Company replied

Rated 5 out of 5 stars

Maiko is very cooperative and speedy in her responses, truly saved us during this trip. The stroller is in excellent condition, the back lays down perfectly for a 1 year old to sleep comfortably.... See more

Company replied

Rated 5 out of 5 stars

Mr. Kenan was incredibly helpful and attentive throughout the entire process. Everything was so easy—we picked it up right at the airport as soon as we landed and returned it just before our flight. I... See more

Company replied

Rated 5 out of 5 stars

The baby gear handled our needs really well during our trip. Communication was quick, clear and reliable and willingness to meet our needs even after booking. Served us well on our adventures in Malag... See more

Company replied


Company details

  1. Baby Store

Written by the company

Babonbo is a baby gear rental marketplace offering a variety of baby gear such as strollers, car seats, high chairs, and more through locals for traveling families in more than 300+ locations. With a complete understanding of what traveling families might be struggling with, the Babonbo baby gear rental marketplace was launched to connect traveling families with local parents. Since that day, we’ve been proud to be the platform where traveling families find a solution while local parents earn extra money by renting baby gear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 90% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,000)

594 reviews in the last 12 months

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Rated 4 out of 5 stars

Uncomplicated but intransparent pricing

Fast and uncomplicated; webpage could bei more intuitiv; intransparent priving: taxes, insurance, short term fee and Delivery costs doubled the price and where only comunicated at the end of order

August 11, 2026
Rated 5 out of 5 stars

This is amazing

This is amazing, we went on a trip and rented a car with the car seat, it was in terrible conditions but we were able to rent a car seat from this site and it was amazing, it was in better conditions and cheaper. This business idea was amazing, we could have also rented more baby essentials that would have made our trip even better

August 10, 2026
Rated 1 out of 5 stars

Car Seat Safety and Poor Return Coordination

The provider did not know how to install the car seat correctly and adjusted it in a way that could have compromised the child’s safety.

In the afternoon, I asked whether I could return the car seat the following day, but she did not respond. Later, I messaged her to inform her that I was leaving to drop it off. Only then did she reply, saying that I could return it the following day because she was not available. By that time, I had already left home.

As I was driving, I did not see or acknowledge her message. I only read it when I arrived at her premises, which are approximately one hour away from my home. Despite receiving no acknowledgement from me, she assumed I had seen her message and left without calling me or checking whether I was already on my way.

I waited for approximately 30 minutes, but she did not return. Eventually, I had to find security personnel and leave the car seat with them so they could hand it over to her. The entire trip took approximately two and a half hours, yet she expected me to make another trip to return the seat.

This experience was extremely inconvenient and poorly managed. More importantly, the provider’s lack of knowledge regarding the correct installation of the car seat raised a serious concern about the child’s safety.

August 12, 2026
Rated 5 out of 5 stars

Fantastic service

Such a seamless drop off , delivery and pickup. Valentina was incredible . Fantastic communication and she delivered the crib exactly when she said she would. I would definitely use this service again.

August 9, 2026
Rated 5 out of 5 stars

Great service

Great service! Delivered and picked up
Right from our hotel. Saved us so much time and energy by providing the baby gear so we could travel lightly. Will definitely use agin!

August 10, 2026
Rated 5 out of 5 stars

Very easy to pick up

Very easy to pick up, very easy to give back, good product!

August 1, 2026
babonbo.com logo

Reply from babonbo.com

Hi!

Easy pick up, easy return and a good product , that is the hassle-free experience every travelling family deserves!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers who make every step effortless.

We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

All perfect and easy!

August 1, 2026
babonbo.com logo

Reply from babonbo.com

Hi Miranda!

Perfect and easy , our two favourite words!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , because every family trip deserves to feel exactly like that.

We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

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