Maiko is very cooperative and speedy in her responses, truly saved us during this trip. The stroller is in excellent condition, the back lays down perfectly for a 1 year old to sleep comfortably.... See more
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Review summary
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Reviews shaping this summary
Rented a stroller for our 6 month old after forgetting to bring our own! Saved our holiday! Great range available and able to select most appropriate option for our location with next day delivery av... See more
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Mr. Kenan was incredibly helpful and attentive throughout the entire process. Everything was so easy—we picked it up right at the airport as soon as we landed and returned it just before our flight. I... See more
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The baby gear handled our needs really well during our trip. Communication was quick, clear and reliable and willingness to meet our needs even after booking. Served us well on our adventures in Malag... See more
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Company details
Written by the company
Babonbo is a baby gear rental marketplace offering a variety of baby gear such as strollers, car seats, high chairs, and more through locals for traveling families in more than 300+ locations. With a complete understanding of what traveling families might be struggling with, the Babonbo baby gear rental marketplace was launched to connect traveling families with local parents. Since that day, we’ve been proud to be the platform where traveling families find a solution while local parents earn extra money by renting baby gear.
Contact info
64 Southeìwark Bridge, Road London, EC1A 1AA, London, United Kingdom
- info@babonbo.com
- babonbo.com
4.8
Excellent
976 reviews
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This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Travelling with toddlers, made easier
We rented a double stroller for our city trip to Rome, best decision ever! Service and communication were outstanding, even we were an hour late to arrive to the accommodation and meeting point for the stroller. They were there and no fuss about it.
Travelling with toddler/ baby, is possible!
May 19, 2026
Unprompted review
Reply from babonbo.com
Hi Anton!
Quick delivery and everything just right , that is what we are here for!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , so every family trip gets off to the best possible start.
We hope to see you again on your next adventure!
The Babonbo Team ,info@babonbo.com
The stroller was exactly what we…
The stroller was exactly what we needed, and Vincenzo was very easy to communicate and meet up with! Thank you!
July 20, 2026
Reply from babonbo.com
Hi Kelly!
Thank you , we will make sure Vincenzo sees your kind words!
Exactly the right stroller, easy communication and a smooth meet-up , that is Vincenzo delivering on every front, and we are so lucky to have him in our network.
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers always ready to make things as easy as possible for your family.
We hope to see you again on your next adventure!
The Babonbo Team , info@babonbo.com
Really Great!
Really easy to book. Slightly on the expensive side, but it was in perfect condition and communication was amazing. Will be using again
July 17, 2026
Reply from babonbo.com
Hi!
Thank you ,and so glad you will be using us again!
Easy to book, amazing communication and everything in perfect condition , that is exactly what we aim for. We hear you on the price, and your feedback helps us keep that conversation going with our provider network to ensure every family gets great value for the experience.
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world and we look forward to welcoming you back on your next trip!
The Babonbo Team , info@babonbo.com
Reply from babonbo.com
Hi Joa!
Reliable and attentive , two qualities that make all the difference when travelling with little ones!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers who genuinely care about every detail.
We hope to see you again on your next adventure!
The Babonbo Team , info@babonbo.com
Very easy!
Riccardo was very communicative and flexible meeting us at the train station. The booster seats were perfect for our trip.
July 18, 2026
Reply from babonbo.com
Hi Maya!
Thank you , we will make sure Riccardo sees your kind words!
Communicative, flexible and meeting you at the train station , that is Riccardo going the extra mile, and we are so lucky to have him in our network. So glad the booster seats were perfect for your trip!
We hope to see you again on your next adventure!
The Babonbo Team , info@babonbo.com
Reply from babonbo.com
Hi Juri!
Everything worked perfect , that is all we could ask for!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , and we will always do our best to keep it that way.
We hope to see you again on your next trip!
The Babonbo Team , info@babonbo.com
Nice seats, great service
The car seats were in great condition.
Also, our plane got delayed, but our delivery person was able to reschedule the delivery to make sure we got our seats.
July 14, 2026
Reply from babonbo.com
Hi!
Car seats in great condition and a delivery person flexible enough to reschedule around a flight delay , that is going above and beyond!
Those unexpected moments are exactly where our providers shine, and we will make sure they know how much their flexibility was appreciated. Having a clean, safe car seat ready whenever you finally arrive is exactly the peace of mind every family deserves.
We hope to see you again on your next adventure!
The Babonbo Team , info@babonbo.com
Renting Baby Equipment
I was pleasantly surprised to learn that I could rent baby items while my niece and her 4-month old baby recently visited me in Lisbon. The selection of items on Babonbo was exhaustive and contained everything we could possibly need. All items were clean and in pristine condition and the drop off/pick up process was seamless. Aga was a a joy to work with!!
July 11, 2026
Reply from babonbo.com
Hi!
What a lovely story , welcoming your niece and her 4-month old to Lisbon and making sure everything was ready for them. We love being part of moments like that!
We will make sure Aga sees your kind words , a joy to work with, a seamless drop off and pick up, and everything clean and in pristine condition. She is a fantastic provider and we are so lucky to have her in our network.
We hope to see you again soon!
The Babonbo Team , info@babonbo.com
Stroller rent for 6 days.
The service offered was 100% correct. Daniel was very kind and helpful.
The stroller rented was at the hotel when we arrived.
I strongly recommend to use this service.
July 16, 2026
Reply from babonbo.com
Hi!
Thank you for the strong recommendation , we will make sure Daniel sees your kind words!
Kind, helpful and the stroller already waiting at the hotel on arrival , that is Daniel delivering on every front, and we are so lucky to have him in our network.
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , with trusted local providers who make sure everything is ready before you even arrive.
We hope to see you again on your next adventure!
The Babonbo Team , info@babonbo.com
Customer Service that Went Above and Beyond
We placed a very last-minute order for a stroller, as our granddaughter's had broken earlier that day. We needed the stroller by first thing the next morning. Melissa went above and beyond to make sure we had the stroller when we needed it. I would not hesitate to recommend Babonbo based on the great customer service we experienced with Melissa.
July 15, 2026
Reply from babonbo.com
Hi Steve!
Thank you for this wonderful review , we will make sure Melissa sees every word of it!
A broken stroller, a last-minute order and a stroller ready first thing the next morning , Melissa going above and beyond to make sure you had everything you needed is exactly the kind of dedication that makes Babonbo special. We are so lucky to have her in our network.
We hope to see you and your granddaughter again on your next adventure!
The Babonbo Team , info@babonbo.com
Easy to book and flexible pick-up time
Easy to book and flexible pick-up time, good car seat for the child.
July 13, 2026
Reply from babonbo.com
Hi!
Easy to book, flexible pick-up and a good car seat , that is the complete package for a stress-free start to any family trip!
With Babonbo you can rent car seats, strollers and all the baby gear you need in 250+ cities across Europe and the world , so every journey with your little one is safe and smooth from the moment you arrive.
We hope to see you again on your next trip!
The Babonbo Team , info@babonbo.com
Great service and great products!
Great service, well kept product and was very impressed that could book a few hours before leaving on my trip! Highly recommend.
July 15, 2026
Reply from babonbo.com
Hi Ana!
Booking just a few hours before leaving and everything still going perfectly , that is Babonbo at its best!
Great service, a well-kept product and a highly recommended experience , so glad it all came together so smoothly even at the last minute.
We hope to see you again on your next adventure!
The Babonbo Team , info@babonbo.com
This was such a smooth transaction
This was such a smooth transaction! And exactly what i needed! Ruspini was so accommodating and had great communication! I definitely recommend!
July 12, 2026
Reply from babonbo.com
Hi Diana!
Thank you for the recommendation , we will make sure Ruspini sees your kind words!
A smooth transaction, exactly what you needed and great communication throughout , that is Ruspini delivering on every front, and we are so lucky to have them in our network.
We hope to see you again on your next adventure!
The Babonbo Team , info@babonbo.com
My experience with Babonbo was mixed
My experience with Babonbo was mixed, but I appreciate how they ultimately handled the situation.
I booked a child car seat with airport delivery. Due to an unexpected flight delay, the provider requested an additional €20 because my arrival was after their "business hours." These business hours and the surcharge were not disclosed in the provider's listing before I booked.
I was initially asked to pay the additional amount directly to the provider rather than through the Babonbo platform, and when I asked for a receipt, I was told that if it was a problem, I should cancel the booking. Since I was already at the airport with my family and needed the child seat, I had no realistic alternative but to pay.
I contacted Babonbo afterwards. Although their initial responses were disappointing, they took the time to investigate the case. They confirmed that providers are not allowed to request payments outside the Babonbo platform, refunded the €20 as a goodwill gesture even though they had not received the payment themselves, and informed me that they would remind the provider of their policies and take action if similar behaviour occurred again.
I still believe Babonbo could improve transparency by ensuring that providers clearly disclose any business-hour restrictions or additional airport delivery fees before customers book. Flight delays are a normal part of air travel, so customers should know about these conditions in advance.
Overall, I appreciate that Babonbo listened to my concerns, investigated the matter and ultimately resolved the issue fairly.
July 8, 2026
Unprompted review
Reply from babonbo.com
Hi Julia!
Thank you for taking the time to share such detailed and thoughtful feedback, and for recognising how we handled the situation.
We appreciate you sticking with us despite a difficult experience, and we hope to have the chance to show you a smoother journey next time.
If there is anything further we can help with, please do not hesitate to reach out at info@babonbo.com.
The Babonbo Team , info@babonbo.com
Britax baby car seat
We orderd a baby car seat at 22:30 and got it the next morning at 8:00 to our hotel room! It looked new, clean, in good shape, good and known firm.
The order process was easy and fast, I highly recommend
July 14, 2026
Reply from babonbo.com
Hi Shani!
Ordered at 22:30 and delivered to your hotel room by 8:00 the next morning , that is the kind of service that makes all the difference!
A brand new-looking, clean car seat from a trusted brand, easy ordering and a highly recommended experience , that is exactly what every travelling family deserves from the very first moment of their trip.
We hope to see you again on your next adventure!
The Babonbo Team , info@babonbo.com
Reply from babonbo.com
Hi Peter!
Perfect experience and a nice, helpful provider , we will make sure they know how much it was appreciated!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , with real local people who genuinely care about making every family feel welcome.
We hope to see you again on your next trip!
The Babonbo Team , info@babonbo.com
Reply from babonbo.com
Hi Rachel,
Great experience, seamless and easy to use , we could not ask for a better summary!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , because every family trip deserves to feel exactly like that.
We hope to see you again on your next adventure!
The Babonbo Team , info@babonbo.com
Reply from babonbo.com
Hi Carolina!
Easy communication, good products and needs solved , that is a great result!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers always ready to make it happen.
We hope to see you again on your next trip!
The Babonbo Team , info@babonbo.com
Easy to book and great service!
July 12, 2026
Reply from babonbo.com
Hi!
Easy to book and great service , the perfect start to any family trip!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , because travelling with little ones should always feel this straightforward.
We hope to see you again on your next adventure!
The Babonbo Team , info@babonbo.com
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