babonbo.com Reviews 

1,018
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 457 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the overall reliability and convenience of the service. Customers frequently praise the clean, high-quality baby gear and the smooth, stress-free rental process that significantly simplifies family trips. Travelers note that having reliable equipment readily available makes navigating foreign cities and managing daily outings with young children exceptionally easy. However, some customers also noted minor issues with equipment condition, such as receiving dirty items or experiencing parts breaking during use. A few reviewers additionally experienced concerns regarding car seats, mentioning issues with installation procedures and potential inconveniences during travel.

What people talk about most

Service

Clients share positive opinions on service, highlighting smooth transitions and excellent communication from... See more

Product

Customers consistently note positive experiences with product, highlighting that items such as strollers, car... See more

Staff

Users describe positive interactions with staff, highlighting their responsiveness, helpfulness, and... See more

Quality

Reviewers mention positive feedback about quality, noting that items like car seats, strollers, and cribs are... See more

User experience

Customers had positive experiences with user_experience, highlighting a smooth, seamless, and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rented a stroller for our 6 month old after forgetting to bring our own! Saved our holiday! Great range available and able to select most appropriate option for our location with next day delivery av... See more

Company replied

Rated 5 out of 5 stars

Maiko is very cooperative and speedy in her responses, truly saved us during this trip. The stroller is in excellent condition, the back lays down perfectly for a 1 year old to sleep comfortably.... See more

Company replied

Rated 5 out of 5 stars

Mr. Kenan was incredibly helpful and attentive throughout the entire process. Everything was so easy—we picked it up right at the airport as soon as we landed and returned it just before our flight. I... See more

Company replied

Rated 5 out of 5 stars

Brilliant service will definitely use again in a few months Highly recommend flew from England to Istanbul ge was extremely helpful and on time with drop off and pick up. Thank you for making it a smo... See more


Company details

  1. Baby Store

Written by the company

Babonbo is a baby gear rental marketplace offering a variety of baby gear such as strollers, car seats, high chairs, and more through locals for traveling families in more than 300+ locations. With a complete understanding of what traveling families might be struggling with, the Babonbo baby gear rental marketplace was launched to connect traveling families with local parents. Since that day, we’ve been proud to be the platform where traveling families find a solution while local parents earn extra money by renting baby gear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,018)

610 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

It was easy to rent, easy to extend the time with the car seat and the pick up and delivery went very smoothly. Car seat was clean and working perfectly. Totally recommend the service. Very trustworthy.

August 10, 2026
Rated 5 out of 5 stars

Reliable service

The communiacation before and during the rental is very good. The rent baby car was clean, reliable and easy to use.

August 16, 2026
Rated 5 out of 5 stars

Everything perfect

Everything perfect - good communication. Good kit. Straightforward delivery and pickup to & from hotel reception

August 15, 2026
Rated 5 out of 5 stars

Great experience for our 8 days trip in…

Great experience for our 8 days trip in Miami Platja from Canada. Equipments were perfect and clean for our 6 years and our 18 months old (car seats, bed and mattress). Very easy to pick up and drop off the stock at the Barcelona airport. The team was very responsive and helpful.

August 14, 2026
Rated 4 out of 5 stars

Uncomplicated but intransparent pricing

Fast and uncomplicated; webpage could bei more intuitiv; intransparent priving: taxes, insurance, short term fee and Delivery costs doubled the price and where only comunicated at the end of order

August 11, 2026

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