babonbo.com Reviews 

1,021
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 457 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the overall reliability and convenience of the service. Customers frequently praise the clean, high-quality baby gear and the smooth, stress-free rental process that significantly simplifies family trips. Travelers note that having reliable equipment readily available makes navigating foreign cities and managing daily outings with young children exceptionally easy. However, some customers also noted minor issues with equipment condition, such as receiving dirty items or experiencing parts breaking during use. A few reviewers additionally experienced concerns regarding car seats, mentioning issues with installation procedures and potential inconveniences during travel.

What people talk about most

Service

Clients share positive opinions on service, highlighting smooth transitions and excellent communication from... See more

Product

Customers consistently note positive experiences with product, highlighting that items such as strollers, car... See more

Staff

Users describe positive interactions with staff, highlighting their responsiveness, helpfulness, and... See more

Quality

Reviewers mention positive feedback about quality, noting that items like car seats, strollers, and cribs are... See more

User experience

Customers had positive experiences with user_experience, highlighting a smooth, seamless, and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rented a stroller for our 6 month old after forgetting to bring our own! Saved our holiday! Great range available and able to select most appropriate option for our location with next day delivery av... See more

Company replied

Rated 5 out of 5 stars

Maiko is very cooperative and speedy in her responses, truly saved us during this trip. The stroller is in excellent condition, the back lays down perfectly for a 1 year old to sleep comfortably.... See more

Company replied

Rated 5 out of 5 stars

Mr. Kenan was incredibly helpful and attentive throughout the entire process. Everything was so easy—we picked it up right at the airport as soon as we landed and returned it just before our flight. I... See more

Company replied

Rated 5 out of 5 stars

Brilliant service will definitely use again in a few months Highly recommend flew from England to Istanbul ge was extremely helpful and on time with drop off and pick up. Thank you for making it a smo... See more

Company replied


Company details

  1. Baby Store

Written by the company

Babonbo is a baby gear rental marketplace offering a variety of baby gear such as strollers, car seats, high chairs, and more through locals for traveling families in more than 300+ locations. With a complete understanding of what traveling families might be struggling with, the Babonbo baby gear rental marketplace was launched to connect traveling families with local parents. Since that day, we’ve been proud to be the platform where traveling families find a solution while local parents earn extra money by renting baby gear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,021)

615 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All our needs were covered

Provider was very responsive and welcoming. The stroller was great and helped us a lot - lightweight, easily foldable, easily goes on Paris streets. We were completely satisfied

August 19, 2026
Rated 5 out of 5 stars

Great experience

It was easy to rent, easy to extend the time with the car seat and the pick up and delivery went very smoothly. Car seat was clean and working perfectly. Totally recommend the service. Very trustworthy.

August 10, 2026
Rated 5 out of 5 stars

Reliable service

The communiacation before and during the rental is very good. The rent baby car was clean, reliable and easy to use.

August 16, 2026
Rated 5 out of 5 stars
babonbo.com logo

Reply from babonbo.com

Hi!

Great experience ,that is exactly what we aim for!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers always ready to make your family trip a memorable one.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Everything perfect

Everything perfect - good communication. Good kit. Straightforward delivery and pickup to & from hotel reception

August 15, 2026
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Reply from babonbo.com

Hi!

Perfect communication, good kit and straightforward delivery and pickup straight from the hotel reception, that is the seamless, end-to-end experience every travelling family deserves!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world so from the moment you check in to the moment you check out, everything is taken care of.
We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Aga was incredibly prompt and patient…

Aga was incredibly prompt and patient with us throughout the whole process. The gear she provided was clean and in excellent quality.

August 14, 2026
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Reply from babonbo.com

Hi Miles!

Thank you , we will make sure Aga sees your kind words!
Prompt, patient and clean, excellent quality gear throughout , that is Aga at her best, and we are so lucky to have her in our network.

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers who genuinely care about making every family feel well looked after.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Great experience for our 8 days trip in…

Great experience for our 8 days trip in Miami Platja from Canada. Equipments were perfect and clean for our 6 years and our 18 months old (car seats, bed and mattress). Very easy to pick up and drop off the stock at the Barcelona airport. The team was very responsive and helpful.

August 14, 2026
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Reply from babonbo.com

Hi!
Thank you for this lovely review , what a trip, all the way from Canada to Miami Platja!
Car seats, a bed and mattress for both a 6-year-old and an 18-month-old, all perfect and clean, with easy pick-up and drop-off at Barcelona Airport and a responsive, helpful team throughout , that is the complete, stress-free experience every family deserves over 8 days away.

We hope to see you again on your next adventure!

The Babonbo Team ,info@babonbo.com

Rated 5 out of 5 stars

Brilliant service will definitely use…

Brilliant service will definitely use again in a few months Highly recommend flew from England to Istanbul ge was extremely helpful and on time with drop off and pick up. Thank you for making it a smooth transition for us

August 12, 2026
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Reply from babonbo.com

Hi Sami!

Thank you for the wonderful review , and what a trip, flying all the way from England to Istanbul with little ones!
So glad everything went smoothly from start to finish , extremely helpful, on time for both drop off and pick up, and a seamless experience all round. That is exactly the kind of service every travelling family deserves, and we are thrilled you will be back in a few months!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Easy and fast communication with the…

Easy and fast communication with the user

August 11, 2026
babonbo.com logo

Reply from babonbo.com

Hi Vanessa!

Easy and fast communication , exactly what every travelling family needs!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers who are always just a message away.
We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

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