Bargain Car Rentals Australia - Darwin City Reviews 

1,181
TrustScore 4.5 out of 5

4.6

99 Mitchell Street, 0800 Darwin City, Northern Territory, AU


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Rated 4 out of 5 stars

On line booking and pre-check in was easy and made the car collection process quick and simple. Car return was just as quick and easy. The car provided, a GWM Haval, was almost new, as have been a... See more

Company replied

Rated 5 out of 5 stars

The staff were friendly and helpful and made everything easy, everything was all completed within half an hour and off we drove. The Haval we had was spotless and smelt new, we were very impressed.... See more

Company replied

Rated 4 out of 5 stars

The staff were friendly, professional, and very helpful throughout the rental process. The car was in excellent condition, and I had no issues with it at all. The only downside was the lack of a be... See more

Company replied

Rated 5 out of 5 stars

Our experience was fantastic. Walked in hoping something would be available on a Saturday afternoon for 9 days. Picked up an SUV Hybrid on Sunday morning at a very competitive price with zero excess... See more

Company replied


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Darwin City

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 99 Mitchell Street, 0800, Darwin City, Northern Territory, Australia

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,181)

11,096 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, excellent value. Much better than europcar in Darwin.

July 2, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

We are thrilled to hear you had such a positive experience with us! Providing excellent service and value is always our goal. Thank you for your kind words.

Rated 4 out of 5 stars

Good Value and an easy process…

On line booking and pre-check in was easy and made the car collection process quick and simple. Car return was just as quick and easy. The car provided, a GWM Haval, was almost new, as have been all the cars I have rented from Bargain, but I didn't like it as much as other cars I have rented. Nothing mechanically wrong with it.
The Darwin city site that I collected the car from was a bit tired and might turn off prospective renters.

July 2, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

We appreciate your positive feedback on our online booking and car collection process. We're also grateful for your honest comments about the Darwin city site and will take them into consideration.

Rated 4 out of 5 stars

Lack of before and after hours return service!

The staff were friendly, professional, and very helpful throughout the rental process. The car was in excellent condition, and I had no issues with it at all.

The only downside was the lack of a before-hours or after-hours return service. I needed to return the car before 8:00 am, but this wasn’t possible, which was quite inconvenient. As someone who travels frequently, having flexible pick-up and drop-off options is something I really value, so offering these services would greatly improve the overall customer experience.

June 25, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

We're delighted to hear that our staff were friendly and helpful, and that you found the car to be in excellent condition. We understand your frustration regarding the limited return hours and appreciate you bringing this to our attention.

As a part of offering Bargain prices, there are some services that the dearer rental companies will offer that aren't available through us, because using those would affect the prices we can offer. We're sorry if that process didn't work for you.

Rated 5 out of 5 stars

Great to deal with

Great to deal with. A smooth & easy process from pick up right through to drop off.

June 24, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

We're so glad to hear that your experience, from pickup to drop-off, was smooth and easy. Thank you for your positive feedback!

Rated 5 out of 5 stars

Our pick up and drop off were seamless

Our pick up and drop off were seamless, the car was clean and we had a great experience. Thank you

June 29, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

We're so pleased to hear that your pick-up and drop-off were seamless and that you had a great experience with our clean car. Thank you!

Rated 5 out of 5 stars

The staff were friendly and helpful and made everyything easy, Within half an hour it was all completed and off we drove. Service we could not fault, price excellent. We highly recommend this company.

The staff were friendly and helpful and made everything easy, everything was all completed within half an hour and off we drove. The Haval we had was spotless and smelt new, we were very impressed. The service we could not fault. The price was excellent.
We would recommend this company, made our holiday affordable and relaxing. Thankyou guys!

June 9, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

We're delighted to hear our team was friendly and helpful, making the process easy and quick. We appreciate you highlighting the cleanliness of the vehicle and the excellent price. Thank you for your recommendation!

Rated 5 out of 5 stars

Being able to speak to a real person…

Being able to speak to a real person that was able to give advice and be empowered to make changes. Excellent service and very good value for money. All staff we had contact with were polite and knowledgable.

June 20, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

We are delighted to hear our team provided excellent service and valuable advice. We appreciate your kind words about our polite and knowledgeable staff!

Rated 5 out of 5 stars

Great rates

Great rates. Great vehicles. Friendly staff, accommodating and reliable.

June 18, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

We're glad you found our rates, vehicles, and service great. Thank you!

Rated 5 out of 5 stars

Good communication.

Good communication.
Only issue, which was resolved well, was that we advised we would be dropping the car off ,one hour later to depot in Darwin. We were told this would be ok. However when we got there at 5pm (actually just before), it was closed. We contacted and they said that we should have been told that the facility would be closed when we arrived (although I think closing time was 5pm when we later checked). We were given instructions to leave the car there at the facility and to hide the key and send pics. We did all that. We were then able to fulfill the rest of our plans for the night without inconvenience.

June 16, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

We appreciate you sharing your experience with us. We are glad that the communication was good and that we could resolve the drop-off situation effectively, allowing you to continue your plans without inconvenience. Your feedback helps us improve our service.

Rated 1 out of 5 stars

One week after returning the car and…

One week after returning the car and the holding deposit of $500 still hasn’t been returned to my account. Asked for insurance to be taken out a second time despite paying for full comprehensive insurance at the time of booking. Said it was a different insurance.

I was grateful for the car provided it was better than expected, however the administration is not so good.

June 15, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

It's very unusual for your holding deposit not to have been returned by now, Angela. The deposits are held as a pending transaction, and when they're released, the bank deletes the pending transaction, releasing the funds. If that pending transaction is no longer in your transaction history, then you should have access to your funds.

According to our records, you booked a booking agent. The insurance you purchased during their booking process is a Third Party Policy, and works as a reimbursement for damage claims from your rental. This means that, while we understand the confusion, the Third Party Cover and our Direct Cover are distinct products.

We're glad to hear that the vehicle was a highlight, however!

Rated 5 out of 5 stars

Very friendly

June 13, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

Thanks! We look forward to having you next time.

Rated 5 out of 5 stars

Mark I think that was his name was very…

Mark I think that was his name was very friendly explain everything I needed to know The whole experience is very good and easy

June 6, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

We're so glad to hear you had such a positive and easy experience. We truly appreciate your kind words and feedback!

Rated 4 out of 5 stars

Everyone was helpful but I was…

Everyone was helpful but I was disappointed that your company no longer allowed Australian currency for payment as it is still legal tender
Otherwise all was well
Thanking you all

June 4, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

We appreciate your feedback. We understand your disappointment regarding not accepting cash, but we do believe that the benefits of being cashless for both you and us outweigh the negatives, such as having a clear paper trail, being able to charge the card mid-rental for extensions or relocations, and a far simpler refund process if you can't return to a depot. We are glad to hear that otherwise, all was well.

Rated 5 out of 5 stars

Staff very friendly and explained…

Staff very friendly and explained everything really well.

June 2, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

We're glad our staff was friendly and explained everything well. Thank you!

Rated 5 out of 5 stars

Great car no problems

Great car no problems

June 11, 2026
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Reply from Bargain Car Rentals Australia - Darwin City

We're glad you enjoyed your experience, and we hope to welcome you back soon.

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