BBQ Spit Rotisseries Reviews 

3,484
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and personalized approach received. Many people also commend the high quality of the products, noting their durability and effective performance. Reviewers frequently mention the fast and efficient delivery service, with orders often arriving sooner than expected and well-packaged. However, some customers also noted concerns regarding product quality and design. A few people experienced issues with items not fitting correctly, having lopsided parts, or not sealing properly. Others mentioned specific products having a thin build or appearing to be of cheaper design, with some components not fixing together securely.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality, ease of... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast and quick... See more

Service

Reviewers mention positive feedback about service, with many praising the excellent and fast service... See more

Quality

People report positive experiences with quality, with many customers praising the very good quality of items... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... See more

Rated 5 out of 5 stars

Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... See more

Rated 5 out of 5 stars

Beyond sensational!!! We could not have been happier with our purchase. We tested the rotisserie out with just one piece of lamb to be sure we had the timing etc right and then launched into a funct... See more

Rated 5 out of 5 stars

I have ordered several items from BBQ Spit including a new BBQ and all accessories. One of the items was a BBQ cover, and after seveal months away I returned to find the cover sun faded and split - af... See more



Company details

  1. Grill Store

About BBQ Spit Rotisseries

Written by the company


BBQSPITROTISSERIES

About us

BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.



Flaming Coals Offset Smoker BBQ

Written by the company

Flaming Coals Offset Smoker BBQ
https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.

Customer service guarantee, 60 day returns, 1-2 year warranties

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind 60 day returns policy on unused products from the date of purchase in case you change your mind 24-hour Monday-Saturday phone support 3 hour response time to emails 9am-5pm Monday-Saturday Online live chat support 9am-5pm Monday-Saturday Fast dispatch within 1 working day (for in-stock items) Assembly videos and user manuals to ensure you get the support you need Online Learning & Support Centre packed full of recipes and how-to guides Our own Facebook community to share ideas, tips, photos etc.

Contact info

BBQ Spit Rotisseries

Create Lifelong Memories Over Charcoal!

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,484)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Had to wait two weeks for a product…

Had to wait two weeks for a product which I bought. When buying the product it showed as in stock but received an email to inform me that there was no stock. Don't sell something you don't have.

July 2, 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Anton,

Thank you for taking the time to leave your feedback. We sincerely apologise for the inconvenience caused.

We understand how disappointing it is to place an order for an item that was listed as in stock, only to be advised afterwards that it was unavailable. While we do our best to keep our inventory accurate, there are unfortunately occasions where stock levels can change before our system updates. For that, we sincerely apologise for the inconvenience.

We appreciate your patience and your understanding, and we're continually working to improve our stock management processes to help prevent this from happening in the future.

Thank you again for your feedback.
Kind Regards,
Jade D.
BBQ Spit Rotisseries

Rated 5 out of 5 stars

Great range of products

Great range of products. Shipping perhaps could be cheaper.

June 1, 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks, Gus! We’re glad you like the range, and we appreciate your feedback on shipping costs.

Rated 5 out of 5 stars

am very happy

am very happy

June 1, 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks, Jeff! We’re very happy to hear it!

Rated 5 out of 5 stars

Very efficient

Ordered online and the product was dispatched within 2 hours !

June 1, 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks, Shara! Great to hear your order was dispatched so quickly.

Rated 5 out of 5 stars

Great product

Great product, service and delivery

May 8, 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks, Andrew! Great to hear you were happy with the product, service and delivery.

Rated 1 out of 5 stars

They use couriers please

They use couriers please! A well known useless courier service that has taken over a week to deliver my small package. They charge what Aus post would charge (trust me in know what they charge) and use this cheaper courier that just loves to lose packages (had it b4 from other companies that use this indian mob). You claim your Australian business but when the customer calls, you get someone from overseas. So your not just a small business from Seaford at all. Very deceptive. The products i ordered are readilly available in many other online retailers. They are now getting my business from now on. See ya.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Easy to sort what I needed online quick payment methods and extra quick delivery. Items arrived very quickly and as specified.
Great work guys, keep it up!

May 7, 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks, Tim! Great to hear ordering was quick and easy, and everything arrived promptly as expected.

Rated 5 out of 5 stars

Great Easy & friendly People

Great Easy & friendly People, plates arrived very quickly & great quality

April 7, 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks so much for the kind words, Jim! We’re glad to hear the plates arrived quickly and that you’re happy with the quality. Really appreciate the support and enjoy the cooking!

Rated 5 out of 5 stars

Perfect

Perfect , Well made

April 7, 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks so much for the great review, Theo! Glad to hear you’re happy with it and appreciate the quality. Enjoy the BBQ and happy cooking from the team at BBQ Spit Rotisseries!

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