The only reason why I didn't give 5 stars is because the ignore species feature doesn't work on the free service anymore. Otherwise, I love everything about my Bird Buddy!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bird Buddy customer service has always gone above and beyond to solve any issues I've had. At a time when service elsewhere has suffered, Bird Buddy excels. Consider this fine after care when decidi... See more
Company replied
The Bird Buddy Team went above and beyond to figure out why my feeder camera wasn't working. They were in constant email communication with me from the beginning, troubleshooting, stage to the final s... See more
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The Bird Buddy Team was super helpful. They worked with me to try to resolve the non- working feeder camera problem I was having. After it was decided my camera wasn't repairable, they sent me a new c... See more
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Company details
About mybirdbuddy.com
Written by the company
Experience the magic of nature with Bird Buddy, the AI-powered bird feeder that connects you to the wildlife around you. It alerts you when birds visit, takes high-quality photos, and uses smart technology to identify different species, helping you build a personal collection of the birds in your backyard.
Featuring an advanced camera and motion detection, Bird Buddy ensures you never miss a thing. The app sends you instant updates when a bird arrives and shares interesting details about its behavior. You can even turn birdwatching into a fun game by collecting species in the app and learning cool facts about each one.
Bird Buddy is much more than just a feeder; it's a way to learn about and protect local wildlife. By sharing your bird sightings with global databases, you assist researchers in monitoring bird populations and promoting environmental awareness.
Designed for nature enthusiasts of all kinds, Bird Buddy can turn any outdoor space into a lively haven. Whether you’re a seasoned birdwatcher or a newcomer, its user-friendly design and enjoyable features make it easy to connect with nature.
Join a worldwide community that is making a difference, one bird at a time.
Contact info
United States
- mybirdbuddy.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Overall a great experience
Overall a great experience. Quick response. Easy solutions. My Birdbuddy is up and running because they sent me everything I needed!
May 13, 2026
Satisfied customer
I thought you handled my request well and quickly. Hope to enjoy my Bird Buddy for years to come.
Danny
May 22, 2026
BirdBuddy is my buddy forever
I recently wrote a long detailed write up of my love for the entire Birdbuddy family.
From idea conception to getting investors (like me via Kickstarter) to production to marketing and beyond, Birdbuddy is a top-notch product and an even better organization.
I have, over the many years, been an investor and buyer (user) of 3 different units, and always get enjoyment, happiness and lower blood pressure when being an ornithologist. It’s a great, safe, smart hobby to have and never gets old.
Thank you, BirdBuddy, for becoming a buddy for ever!
May 22, 2026
Everyone I dealt with was very helpful
Everyone I dealt with was very helpful. I felt that my concerns were handled professionally and courteously. I love my BirdBuddy cameras!
May 22, 2026
Product design and customer service
May 22, 2026
Courteous representatives who really…
Courteous representatives who really strive to resolve issues. My Birdbuddy is responding as I anticipated it would. The representative walked me through my setup problem.
May 14, 2026
unfortunately i had to cancel a…
unfortunately i had to cancel a kickstarter but service was responsive and im happy
May 21, 2026
I was distressed to to be able to talk…
I was distressed to to be able to talk to someone when I was having this problem but was pleased that I actually got a response through email.
May 21, 2026
As of 10:00 am 5/22/26
As of 10:00 am 5/22/26, I have not yet received my replacement basin but I was advised that it has shipped. Everyone that I’ve communicated with have been very courteous.
May 21, 2026
Love it
Fast shipping. Timely and informative response to open ticket regarding an issue. set up was fairly easy. HIt a few small bumps, but they were solved on my own. Thouroughly enjoying seeing all the birds. Thank you
May 21, 2026
Very responsive with a quicker…
Very responsive with a quicker turnaround time than expected.
May 19, 2026
Reply from mybirdbuddy.com
Thank you for sharing your experience 💚 We're glad our team could assist you promptly and helpfully. Wishing you many more wonderful birdwatching moments 🐦
Outstanding customer service.
May 20, 2026
Reply from mybirdbuddy.com
Thank you for sharing this 💚 It's nice to hear that our support could make a difference and keep your connection to the birds running smoothly. Happy birdwatching 🐦
Reply from mybirdbuddy.com
Thank you for sharing your experience 💚 We're happy we could assist with a smooth and human touch, keeping your journey with the birds uninterrupted. Wishing you many more beautiful birdwatching moments 🐦
I had issues with my battery after one…
I had issues with my battery after one year. They were able to walk me through the correct steps to get the battery working again!!
May 19, 2026
Reply from mybirdbuddy.com
Thank you for sharing this 💚 We're glad the steps provided could help support your feeder's battery life and keep your focus on the birds. Happy birdwatching 🐦
Reply from mybirdbuddy.com
Thank you for sharing your experience 💚 We're glad we could assist you promptly. Happy birdwatching 🐦
Reply from mybirdbuddy.com
Thank you for sharing your experience, Terry 💚 it's nice to hear that we could assist with your needs and keep your journey with nature running smoothly. Happy birdwatching 🐦
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