I simply adore Bobo Choses, their story, activities, and products. So it is not only what I buy, but what I appreciate and want to show others :) and yes, this recent purchase was top choice! Love t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Simply excellent customer service. I was sent a different size shirt to what I ordered online. I spoke to a real customer service agent who was friendly and helpful. They organized a prompt return and... See more
Company replied
Every time I receive a parcel from Bobo Choses, I feel like I'm taking a star down from the sky or discovering a wonderful treasure that I've long dreamed of. Everything’s perfect, thank you! :)
Company replied
This brand has been my go-to for sustainable children's clothing for years. The exceptional quality, unique patterns, and exquisite materials make every piece worth the investment. The women's collect... See more
Company replied
Company details
- Clothing Store
- Baby Clothing Store
- Children's Clothing Store
- Women's Clothing Store
- Youth Clothing Store
Written by the company
We were all kids once. At Bobo Choses, we create clothes, accessories, and stories based on curiosity, innocence, humor, and imagination. Our way of expression lets us craft a playful world that lifts our feet off the ground. | Todos fuimos niños alguna vez. En Bobo Choses creamos ropa, accesorios e historias basadas en la curiosidad, la creatividad y la imaginación. Somos personas seriamente divertidas, responsables con el mundo en el que vivimos.
Contact info
Carrer de Jaume Balmes 14, 08301, Mataró, Barcelona, Spain
- customerservice@bobochoses.com
- bobochoses.com
Join Bobo Choses’ community
4.7
Excellent
481 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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i love b.c.!
July 14, 2026
Reply from BOBO CHOSES
Aww, thank you! That makes our day! ❤️We’re so happy your new jumper is bringing the good vibes and made it to you fast😊
The quality is impeccable
The quality is impeccable, shipping always fast and smooth. My absolute fave rote kids brand hands down.
July 10, 2026
Reply from BOBO CHOSES
Thanks a lot!❤️ Hearing that we’re your absolute favorite kids' brand means the world to us😍✨
Quality of the products
June 30, 2026
Reply from BOBO CHOSES
Thanks for your support and highlighting the quality of our products! We are really happy to hear this🥰
Reply from BOBO CHOSES
Thank you so much for your wonderful review! 🥰
Poor customer service
Poor customer service, returns not always accepted. Left with an item that doesn't fit. If you desperate to buy these products, use a third party website, don't buy directly from them.
July 4, 2026
Unprompted review
Reply from BOBO CHOSES
We are very sorry for the frustration. We would like to clarify that our return policy is fully detailed on our website, where we outline which specific items cannot be returned for sanitary reasons. We appreciate your feedback and will use it to keep improving. If you need further assistance, do not hesitate to contact us again directly by email😊
Nice and fast
Fast, beautiful item and lovely packaging and a sweet gift. The delivery cost is also fine. Thank you!
June 30, 2026
Reply from BOBO CHOSES
Thank you for your feedback!♥️ We are really happy to hear this😀✨
I am a fan of Bobo Choses fashion
I am a fan of Bobo Choses fashion, I like the design and the fabrics. The service is also good, the ordered articles arrive soon and the help desk is friendly and reacts quick.
June 29, 2026
Reply from BOBO CHOSES
Thank you so much for the love!♥️ We are thrilled to hear that you enjoy our designs, fabrics, and speedy service😊✨
Reply from BOBO CHOSES
Thank you for your comment!🥰
Reply from BOBO CHOSES
Thanks a lot! Enjoy your purchase!😍💕
I simply adore Bobo Choses
I simply adore Bobo Choses, their story, activities, and products. So it is not only what I buy, but what I appreciate and want to show others :) and yes, this recent purchase was top choice!
Love the quality, fabrics, production origins, and off course - awesome customer service!
June 15, 2026
Reply from BOBO CHOSES
We are really happy to hear your lovely words! Thank you being part of the Bobo Choses family!! 🥰♥️
Reply from BOBO CHOSES
Thanks a lot for your support and review!😍
Cute clothes
Cute clothes, vintage style, which is what we love—but are all made in China, with a European price tag. I am a designer and have come up with cool designs for clothing, I will start my own brand—and it sure as hell won't be sold as a European brand, but made in China. Be honest. Lower the prices if it's made in China.
June 9, 2026
Unprompted review
Reply from BOBO CHOSES
Thank you for your feedback! We appreciate your comments about our designs and understand your concerns regarding production and pricing. For transparency, around 71% of our production takes place in Spain, 19% in Portugal, and 10% in certified factories in China that meet our social and environmental standards. We openly share the country of origin of our garments and work closely with all our partners to ensure responsible manufacturing and quality craftsmanship. If you'd like to learn more about our progress and partners that are helping us move toward a more circular, transparent, and responsible future, you can find our Sustainability Report 2025 on our website😊
Truly special
This brand has been my go-to for sustainable children's clothing for years. The exceptional quality, unique patterns, and exquisite materials make every piece worth the investment. The women's collection is equally impressive—some of the most enduring items in my wardrobe are from this brand. As a parent, I also love the ability to purchase beautifully coordinated matching sets.
May 25, 2026
Reply from BOBO CHOSES
Thank you so much for your kind words!♥️ We're thrilled to hear you've been with us for years and that you love the quality, designs and matching pieces. We truly appreciate your support!🥰
Reply from BOBO CHOSES
Thanks a lot for your feedback! Enjoy your purchase😀✨
You are using a terrible delivery…
You are using a terrible delivery provider.
I was expecting my delivery, but the courier never showed up and marked me as not being home. The next day, I contacted support and stayed home the entire day waiting for the package. In the end, the courier delivered it to a locker instead of my home.
Are you seriously kidding me?
UPD: The next day, the courier did exactly the same thing, even though I had been waiting for him all day. Instead of delivering it to my home, he dropped it off at the nearest locker because he couldn't be bothered to drive to my address. It was terrible...
June 4, 2026
Unprompted review
Reply from BOBO CHOSES
We are sorry for the frustration this caused. This is not the delivery experience we aim to provide. We appreciate your feedback and will share it with our delivery partner to help prevent similar issues in the future. If you need any further assistance or would like to share additional details about your experience, please contact us at customerservice@bobochoses.com and we'll be happy to help😊
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