I appreciate the line editing services at Book Baby. And often they have a discount.
Quality: 5
Value for money: 5
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Overly expensive, below average editing, misrepresented time the editing would take.
Quality: 2
Value for money: 1
Reply from BookBaby
Thanks for your feedback Gary. I'm sorry that it wasn't clear on our site that the estimated turn around for editing is business days and not calendar days.
I am very impressed with BookBaby's editing services. They provided excellent editing for my new book.
Quality: 5
Value for money: 5
Great guidance in the process of B publishing a book
Great quality and service
Quality: 5
Value for money: 5
The editing service was helpful to insure no major mistakes. I accepted 90% of recommended changes, but I declined a few as my discretion.
Quality: 5
Value for money: 4
I submitted my project for editing and got zero confirmation. When I asked my representative for confirmation of receipt, I got an answer that said I wouldn't get anything for 7-10 business days. Now 13 business days later, and still don't even know if they received my website submission.
Quality: 1
Reply from BookBaby
Hello Lisa, thanks for the feedback. It sounds like you perhaps aren't getting our automated emails. We sent you one on March 14 when your editing order was received, and then sent another email on March 24 when the editing was completed. Please check to make sure those aren't going into your spam or bulk mail folders. We will resend them to you today.
Excellent editing services. Great value and superb work.
Quality: 5
Value for money: 5
This was an enormous help to me. I anticipated the manuscript coming back dripping in red ink, but that was not the case. The editor's reasoning was clear and I accepted almost all of the edits. I highly recommend this service and likely will use it again.
Quality: 5
Value for money: 5
Incorrect line editing, not worth the money. Terrible and lack of customer service
Quality: 1
Value for money: 1
Reply from BookBaby
Thanks for your feedback. We're sorry you weren't happy with our services. As we have mentioned in your other review, our team attempted to provide you with assistance on your Microsoft Word issues in several ways. We provided support to you via several phone calls, via links to Microsoft's help desk articles, via a link to our own You Tube tutorial, and via concise instructions in emails. Our editor made over 2,900 corrections, adjustments, and suggestions to your supplied file.
Very helpful in getting your work published
Quality: 5
Value for money: 5
I bought the Spanish editing services, and when I received the manuscript back, it had the note from the editor that Spanish dialogs are to be represented with a long dash, not with quotation marks like in the English dialogs, but the correction was never done. The editor also wrote that he/she will be leaving it to the author to decide. That was after explaining about the Spanish dialogs. Is common sense that if you are paying for an editing service, the least of your expectations will be to receive the manuscript with the corrections done, not for me to do the corrections, because, What do I pay for in the first place? I feel that I was robbed more than $2,000 for a job that was never done, and when I called customer service, it's been a week that I explained what happened and the representative told me that she was going to reach out to the editor and that I was going to receive an email back, and that never happened. Since then, I have been calling almost every day, and nobody can "help" me because is the initial representative that have my information. Is like nobody else can contact the editor. I don't have words for the frustration and anger that this has made me feel. If you are going to offer Spanish editing services, make sure that the editor actually do the job.
Quality: 1
Value for money: 1
Reply from BookBaby
Hello, thanks for your feedback. Regarding your specific concern about Spanish dialogue formatting: It is common for editors, especially in bilingual contexts, to explain the accepted standard (in this case, the use of em dashes rather than quotation marks) and then leave the decision to the author. This is because not all authors choose to adopt traditional formatting conventions, and consistency in creative choices ultimately belongs to the writer. For that reason, some editors will flag the issue globally, explain the reasoning, and then leave the actual application for you to decide.
Not enough editing done on sample...
Quality: 3
Value for money: 2
I got a bit confused on the steps that should follow after I accepted or rejected and provided details within the document editing process. The instructions to submit my choices were not clear to me. My only suggestion would be to provide detailed instructions for this.
Quality: 5
Value for money: 5
I appreciated that the editors gave me 2 options to choose from as far as me making any changes to my manuscript.
Quality: 5
Value for money: 4
very well done
Quality: 5
Value for money: 5
Excellent service highly recomend Book Baby to anyone looking to publish their book, very knowlagable and easy to work with they have all angles covered and make book publishing an easy and stress-free process.
Quality: 5
Value for money: 5
Very good and timely response.
Quality: 5
Value for money: 4
Editing was very well done.
Quality: 5
Value for money: 4
I used BookBaby Editing Services for both of my books and was delighted with the product. The quality and timing were impressive! It was worth the price. I would recommend them to others and will use them again!
Quality: 5
Value for money: 5