Banner for Budget Windscreens

Budget Windscreens Reviews 

3,706
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 456 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the repair service is exceptionally fast and that the prices offered are remarkably affordable compared to alternative market quotes. Many people note that scheduling an appointment is straightforward, and the team communicates clearly throughout the entire booking process. Consumers are also extremely pleased with the professional staff members who consistently arrive on time and complete windscreen replacements efficiently. Reviewers deeply appreciate the high quality of the workmanship, noting that technicians handle vehicles with great care and leave everything tidy. Buyers looking for reliable and affordable automotive glass solutions consistently recommend these dependable professionals to others.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the quick turnaround times and... See more

Staff

People report positive experiences with staff, highlighting that technicians are polite, friendly, and highly... See more

Price

Users describe satisfaction with price, finding rates significantly cheaper and more reasonable than... See more

Value for money

Consumers express strong satisfaction regarding the exceptional value for money and affordable pricing.... See more

Quality

Reviewers express high satisfaction and appreciation regarding the quality of the service and materials.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great sevice all round from the first call to book my appointment to the engineer doing the work today the staff are polite, very knowledgeable and really customer friendly. Very Quick service and win... See more

Company replied

Rated 5 out of 5 stars

Fantastic. Got a few windscreen quotes which made me think about scrapping the car...but then I found Budget. Half the price of other suppliers..Amazing. Normally you would worry that a cheap price me... See more

Company replied

Rated 5 out of 5 stars

I contacted BW on New Year's Day and received a quote within minutes, and availability much sooner than I expected. It cost me half of what a well known competitor quoted me. Jim was lovely and did... See more

Company replied

Rated 5 out of 5 stars

I spoke to Gary at Budget windscreens got a good price for screen replacement and date for fitter to call,two days latter Derron arrived and fitted new windscreen who was very polite and friendly and... See more

Company replied


Company details

  1. Auto Glass Shop
  2. Glass Repair Service
  3. Truck Parts Supplier

Written by the company

Who Are We? Budget Windscreens have been offering a professional and quality windscreen replacement service to our customers for over of 44 years, and have built our reputation by offering a bespoke service for the repair and replacement of all types of glass to any vehicle Cars, Vans, Trucks, Buses, Coaches, Diggers, Plant & Machinery if it has glass we can replace it. All work is carried out by mobile Service Units that come to you Working with some of the largest manufacturers and suppliers in the world of glass to the automotive industry we have developed and proven methods of supplying and fitting premier products for any make of vehicle including OE parts all installed to the very highest standards. We Offer an ADAS re calibration Service for vehicles with the latest Safety integrated systems such as automatic braking, lane departure warning, fog and radar detection. In addition to this we offer the removal/refitting of glass and specialize in Classic Vehicle Glass and offer a Nationwide coverage for our many fleet haulage and account customers

Price Promise if you can find a Genuine lower quote using the same quality of glass and materials simply forward it to us and we will do our level best to beat or match it for you.

Written by the company

We are committed to providing the finest Auto Glass Repair and Replacement Service Available Anywhere with over 43 years of trading we have decades of Experience for you to rely on.

Lifetime Guarantee for as long as you own the Vehicle

On all parts and materials

On all parts and materials
Over 43 years of trading you can rely on

Contact info

Budget Windscreens

Established Over 44 Years You Can Rely On Us To Serve You Right

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,706)

448 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very straight forward procedure

Very straight forward procedure. Called the company on Friday. They arrived early on Monday morning as promised. My windscreen was installed in less than 90 mins. Highly recommended.
Very good price also.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Massive thank you

I would like to say Josh is massive asset to your company and he’s one to keep for life! The experience overall was 100/10, we were his last job of the day and his service doing our window screen with enthusiasm and made the experience easy as pie!
Daniel Jarman
George Jones & Sons

August 14, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for this incredible 5-star review, Daniel! ⭐⭐⭐⭐⭐

100/10 – we’ll definitely take that!

We're absolutely delighted to hear what a great experience you had with Josh. Even though you were his last job of the day, it's fantastic to know he arrived with the same enthusiasm, professionalism and positive attitude that we expect on every job.

We completely agree that Josh is a massive asset to Budget Windscreens, and we'll make sure your comments are passed directly on to him. Feedback like this means a great deal to our technicians and the whole team.

A huge thank you to Daniel Jarman and everyone at George Jones & Sons for choosing Budget Windscreens and taking the time to recognise Josh's work.

We really appreciate your business and look forward to supporting you again.

The Budget Windscreens Team
Keeping Your Business on the Road Since 1982 ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

The staff is very friendly and…

The staff is very friendly and professional I ghat the windscreen replaced it twice for a small direct what they noticed on the final check! No argument or anything they apologised about it and rebooked the replacement straight away! They done a fantastic job and very quick on a reasonable price! Great job!!

August 14, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted you were pleased with the service you received from Budget Windscreens.

We take our final quality checks very seriously, so when our technician noticed a small defect in the replacement glass, there was only one thing to do – put it right. We arranged a further replacement straight away to ensure the finished job met the standard both you and we expect.

We're especially pleased that you found our team friendly, professional and efficient, and that you were happy with the price too.

Thank you for your understanding and for recognising how we dealt with the situation. Your recommendation means a great deal to the whole team.

The Budget Windscreens Team
Quality • Value • Service
Trusted Since 1982 ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Above and beyond- explained everything…

Above and beyond- explained everything concisely and with care

Would recommend

Thank you

August 14, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear that our technician went above and beyond and took the time to explain everything clearly and with care.

Providing great workmanship is important to us, but so is making sure our customers feel informed, reassured and looked after throughout the whole process.

Thank you for choosing Budget Windscreens and for taking the time to share your experience. We really appreciate it!

The Budget Windscreens Team
Professional Service • Quality Workmanship • Trusted Since 1982 ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Able to get a quick appointment

Able to get a quick appointment and very efficient and punctual

August 13, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're really pleased to hear that we were able to arrange a quick appointment and that our technician provided an efficient and punctual service.

We know how inconvenient windscreen damage can be, so providing a fast, reliable service and getting our customers back on the road as quickly as possible is always a priority.

Thank you for choosing Budget Windscreens and for taking the time to leave us such positive feedback. We really appreciate it!

The Budget Windscreens Team
Fast • Reliable • Professional
Trusted Since 1982 ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

The customer service bwas excellent

The customer service bwas excellent, from booking to completion, the engineer was polite, friendly and knowledgeable, all in all a most pleasant experience, and the price was right,

August 13, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear that you received excellent customer service from booking right through to completion. It's particularly pleasing to know that our technician was polite, friendly and knowledgeable and made the whole experience a pleasant one.

We're also glad you were happy with the price. At Budget Windscreens, we've always believed that competitive pricing should go hand in hand with professional workmanship and great customer service.

Thank you for choosing us and for taking the time to share your experience. We really appreciate your support!

The Budget Windscreens Team
Quality • Value • Service
Trusted & Local Since 1982 ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Great service

Great service, very efficient and friendly. Would highly recommend

August 12, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear you received great, efficient and friendly service from the Budget Windscreens team. Providing a professional, hassle-free experience is exactly what we aim for.

Thank you especially for saying you would highly recommend us – recommendations from our customers mean a great deal to the whole team.

The Budget Windscreens Team
Quality • Value • Service
Trusted Since 1982 ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Booking a time spot was very easy by…

Booking a time spot was very easy by telephone. The follow up emails give great reassurance. The gentleman who replaced the rear windscreen was fantastic, friendly, very computing and left me feeling very happy with a great job done. Thank you

August 12, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your wonderful 5-star review! We’re delighted that you found the telephone booking easy and our follow-up emails reassuring.

It’s fantastic to hear that our technician was friendly, professional and completed your rear windscreen replacement to such a high standard. We’ll be sure to pass your kind comments on to him.

Thank you for choosing Budget Windscreens!

Rated 5 out of 5 stars

Josch the glass fitter an absolute…

Josch the glass fitter an absolute gentleman. A real professional fitter. There was a problem with my sensors which was really worrying for me but josch being so professional had a solution for everything. I personally believe that he is a real asset for budget windscreens and because of his great work I definitely recommend budget windscreens to anyone. Top man josch keep up the good work. Thankyou do much

August 12, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for this fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear such wonderful feedback about Josch. It's especially pleasing to know that when the unexpected sensor issue arose, his experience and professionalism meant he was able to find a solution and put your mind at ease.

We completely agree – Josch is a real asset to Budget Windscreens, and we'll make sure your kind comments are passed directly on to him. Recognition like this means a great deal to our technicians.

Thank you for choosing Budget Windscreens and for recommending us to others. We really appreciate your support and your kind words.

The Budget Windscreens Team
Professional Workmanship • Personal Service • Trusted Since 1982 ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Great service as usual

Great service as usual.
Booking and payment easy - good communication

August 6, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for another fantastic 5-star review! ⭐⭐⭐⭐⭐

It's always particularly rewarding to receive positive feedback from one of our regular fleet customers. We're delighted that once again you found the service straightforward, with easy booking and payment and good communication throughout.

For our fleet customers, we know that reliability, communication and keeping vehicles on the road are every bit as important as price, so it's great to hear we're continuing to deliver the service you expect from us.

Thank you for your continued business and trust in Budget Windscreens. We genuinely appreciate the ongoing relationship and look forward to supporting your fleet for many years to come.

The Budget Windscreens Team
Keeping Your Fleet on the Road Since 1982 ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Reliable and top class service and…

Reliable and top class service and price.

August 11, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear you found Budget Windscreens reliable, professional and competitively priced. Providing top-class service and excellent value has been at the heart of our business for over 44 years.

Thank you for choosing Budget Windscreens and for taking the time to recommend us. We really appreciate your support!

The Budget Windscreens Team
Quality • Value • Service
Trusted & Local Since 1982 ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

The guy I spoke to on the phone to…

The guy I spoke to on the phone to organise the fitting was completely honest about price, availability and fitting.
He made contact to advise and was polite and professional.
Think his name was Steve.
The guy that fitted the glass was fast, tidy and explained everything he was doing.
All in all great price and great team.

August 4, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear you had such a positive experience with Budget Windscreens in Romford.

The gentleman you spoke to was indeed Steve, our Founder & CEO, so he'll be particularly pleased to hear your comments. Even after more than 44 years in the business, Steve remains very hands-on and believes strongly in giving customers honest advice on price, availability and exactly what they can expect from us.

We're equally pleased that our technician was fast, tidy and professional and took the time to explain the work being carried out.

Thank you for recognizing the whole team and for choosing Budget Windscreens. Your comments about our honesty, service and value mean a great deal to us.

The Budget Windscreens Team
Family Run • Trusted & Local Since 1982 ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Quick, Professional, and Great Value

The overall experience with Budget Windscreens was excellent. The technician arrived promptly, conducted himself with utmost professionalism, and completed the installation within 30 minutes. Exceptional service at a very reasonable price—I will certainly recommend them to others.

August 10, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear you had such an excellent experience with Budget Windscreens in Woking, Surrey. It's great to know our technician arrived promptly, was professional throughout and had your new windscreen installed within just 30 minutes.

We're especially pleased that you found our service to be great value as well as fast and professional. Providing high-quality workmanship at a competitive price has been at the heart of Budget Windscreens for over 44 years.

Thank you for choosing us and for recommending Budget Windscreens to others. We really appreciate your support!

The Budget Windscreens Team
Quick • Professional • Great Value
Trusted & Local for Over 44 Years ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Great service,Josh called to tell me…

Great service,Josh called to tell me arrival time,very polite and helpful and was fitted within the hour.No Dramas, very efficient service .would highly recommend this company.paid yesterday and fitted today.really pleased with the whole experience.

August 8, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear you were so pleased with the whole experience. From paying and booking yesterday to having your windscreen fitted today in Esher, it's exactly the fast, hassle-free service we aim to provide.

It's also great to hear that Josh kept you informed of his arrival time and was polite, helpful and efficient, completing the replacement within the hour. We'll be sure to pass your kind comments on to him.

Thank you for choosing Budget Windscreens and for your recommendation. We really appreciate your support!

The Budget Windscreens Team
Fast • Professional • Hassle-Free
Trusted & Local for Over 44 Years ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Couldn’t fit window but was helpful and…

Couldn’t fit window but was helpful and pleasant would recommend to anyone having screen done

August 7, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you very much for your kind 5-star review! ⭐⭐⭐⭐⭐

Unfortunately, when our technician arrived, we discovered that the glass required was not the standard rear glass originally ordered, but was instead for an aftermarket Truckman top, which isn't available through our normal glass suppliers.

Although we were disappointed that we couldn't complete the replacement for you, we're really pleased to hear that you found our technician helpful and pleasant.

Thank you especially for still taking the time to recommend Budget Windscreens despite us being unable to carry out the work on this occasion. We genuinely appreciate your understanding and your fantastic feedback.

The Budget Windscreens Team
Trusted & Local for Over 44 Years

Rated 1 out of 5 stars

Totally useless

Totally useless. They brought the wrong glass twice, leaving my car un-drivable. They said they would give me compensation because I had to hire a car and then offered a third of my costs but after the second failure to fit the correct glass they just didn’t bother and wouldn’t respond to any of my emails. AVOID and go to professionals. I’m still chasing the money they promised to refund me.

July 31, 2026
Budget Windscreens logo

Reply from Budget Windscreens

We are genuinely sorry that your experience on this occasion did not meet the standards we normally provide.

Unfortunately, the replacement rear glass supplied for your vehicle was found to be defective. After investigating the matter with our supplier, it became apparent that further available stock appeared to be from the same faulty batch, meaning we could not safely fit the replacement as originally planned.

Our technicians subsequently returned and were able to refit your original glass as a temporary solution so that the vehicle could be used.

We acknowledge that the situation caused you considerable inconvenience and that our communication could have been better.

We have now refunded the full amount you originally paid to Budget Windscreens and have also paid the additional £150 goodwill contribution towards your hire vehicle costs that we previously agreed.

The hire vehicle was arranged independently and its cost and duration were not agreed with us beforehand, so the £150 was offered as a goodwill contribution rather than an acceptance of liability for the full hire cost.

While the defective glass supplied to us was outside our direct control, we recognize the inconvenience caused and have done our best to resolve the situation fairly.

We are disappointed that we were unable to provide the level of service for which Budget Windscreens is normally known, but we hope the full refund together with the additional £150 payment demonstrates that we have taken the matter seriously and honored the resolution we agreed.

Rated 5 out of 5 stars

Super happy with the service from start…

Super happy with the service from start to finish. Easy to book, staff is very responsive. The technician was absolutely brilliant, on time, polite and effective. Will definitely use them again.

August 6, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear you were super happy with the service from start to finish. It's great to know you found the booking process easy, our team responsive, and our technician punctual, polite and professional.

We'll be sure to pass your kind comments on to the team. Hearing that you would definitely use Budget Windscreens again is one of the best recommendations we could receive.

Thank you for choosing us and for taking the time to share your experience. We really appreciate your support!

The Budget Windscreens Team
Trusted & Local for Over 44 Years 🚙💨

Rated 5 out of 5 stars

Guy was friendly and professional and…

Guy was friendly and professional and price was very competitive

July 29, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're really pleased to hear that our technician was friendly and professional and that you found our pricing very competitive. At Budget Windscreens, we work hard to combine great value with the high standard of workmanship and customer service our customers expect.

Thank you for choosing Budget Windscreens and for taking the time to leave us such positive feedback. We really appreciate it!

The Budget Windscreens Team
Trusted & Local for Over 44 Years 🚙💨

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look