Bush Tyres - Hull - Stoneferry Reviews 32

TrustScore 4 out of 5

4.2

148-154 Stoneferry Road, HU8 8DE Hull, East Riding, GB


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Rated 5 out of 5 stars

Always use Bush Tyres Stoneferry Hull. My daughter took her car in today after being checked last week as the wheel alignment was out and needed the oil and filter change. Brilliant service from Callu... See more

Company replied

Rated 5 out of 5 stars

Ordered tyres and booked appointment on line, received call as tyres where not avaliable but able to source some others, advised will call me back to confirm they have recieved tyres. The young lad... See more

Company replied

Rated 5 out of 5 stars

Really helpful, trustworthy and friendly team, took my Mum to get her tyres checked out at weekend and they really put her mind at rest and made her feel reassured. Would recommend this store 100% to... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Richard from the first call asking for a quote to completion of my tyre fitting the next day. Very helpful, remembered my name from quote call without having to say who I was. V... See more

Company replied


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Wheel Alignment Service

Written by the company

Bush Tyres Hull Stoneferry Located 2 miles north of Hull city centre, Bush Tyres Hull Stoneferry is on Stoneferry Road, close to the Stoneferry Business Park and near the banks of the River Hull opposite the Cargill plant on Morley Street and 2.4 miles from Woodford Leisure Centre. Comprehensive Tyre Services Bush Tyres Hull Stoneferry offers off-road parking and a large waiting area with Wi-Fi for customer comfort. The branch provides a range of services, including car tyres, high-performance tyres, 4x4 and SUV tyres, batteries, brakes, servicing, suspension, wheel alignments, exhausts & puncture repairs. With over 6,000 tyres in stock, including major brands, sizes, and a vast range of run-flat technology tyres for luxury vehicles like BMW, Mercedes, and Audi, Bush Tyres Hull Stoneferry ensures you'll find the right tyre for almost any vehicle. The branch is also an accredited Pirelli Performance Centre, meeting high standards for customer service and technical proficiency.

Written by the company

Bush tyres are proud of their "Quality at all costs" philosophy.
Bush Tyres have rightfully earned their reputation as Lincolnshire's and East Yorkshire's leading independent tyre specialist .... and are currently setting standards that admiring competitors throughout the country are finding hard to follow. Whether providing for the private motorist with the very latest that technology has to offer, through to keeping the farmers' tractor wheels turning, Bush are proud of their "Quality at all costs" philosophy. A wide range of quality products, available at the right prices, means that Bush Tyres are always able to meet customers requirements.

Online or In-store, same price

Guaranteed tyre pricing.

Guaranteed tyre pricing.
We compare 1000's of tyre prices every month so you don't have to. And to give you peace of mind, our online tyre prices are the same when you call into any of our branches. Online, In-store, same price peace of mind motoring!

Contact info

  • 148-154 Stoneferry Road, HU8 8DE, Hull, East Riding, United Kingdom

  • 01482 764260

4.2

Great

TrustScore 4 out of 5

32 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Bad and unsafe work

I previously had both of my car rear brake discs & pads replaced, with also 1 side brake caliper, over a month the other side was burning the new pads, i took back to Bush to inspect, they said the caliper needs doing on other side, i asked why didnt they check or replace both at the same time last month an do together ? We're no answer was given ! They also said will need to change both sides discs & pads again ! even though I had paid for them a month ago ! I said i am not happy paying again, when should have been inspected an done the first time, they agreed, an said they will replace the discs & pads on both sides under guarantee, if I pay for 1 more caliper and also a full brake fluid drainage an change, which I did, then thinking all finally done an safe for future use an constant travelling, but i took my car for annual MOT yesterday and they asked were I got my brakes done ? as told me that no caliper retaining clip on 1 of them ! An is a MOT failure ! Also unsafe on braking ! As will also rattle, an pads vibrate, an wear down more ! I took my car back to Bush straight away as advised by MOT, to get a retaining clip fitted, but nothing was said why not fitted when replaced an paid for the 2nd time ! Lucky I had MOT that found it, as I do constant travelling, I would not recommend this garage in Hull ! I used them for their well known company name and brand and although i new i would be paying a higher price than other garages, i thought that i would get a good service, an be safe to drive again, but they let me down not just once, or twice, but 3 times to rectify ! An allowed me to still drive a unsafe vehicle unkown to myself of a major and illegal fault !

April 7, 2026
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Having reviewed this in detail, we’d like to clarify a few points while also acknowledging where things fell short.

During your visit in March 2025, your rear discs, pads, and one caliper were replaced, and a brake fluid change was recommended but declined. Brake fluid is important not only for operation but also for helping prevent internal corrosion and caliper issues, which is why it was advised again on your return.

When you came back months later, the opposite caliper had seized — something that can occur over time independently. On that visit, we replaced the discs and pads again under warranty at no cost, and only charged for the second caliper and brake fluid change as a gesture of goodwill.

Regarding the missing retaining clip identified at your MOT, you are absolutely right — this should not have been missed, and we sincerely apologise. As soon as it was brought to our attention, we rectified it free of charge.

We understand your frustration given the repeat visits and are sorry this has impacted your confidence in us. While some issues developed over time, we always aim to be fair and resolve matters promptly, as we did here. Your feedback has been shared with the team to help prevent this happening again.

Rated 5 out of 5 stars

Ordered tyres and booked appointment …

Ordered tyres and booked appointment on line, received call as tyres where not avaliable but able to source some others, advised will call me back to confirm they have recieved tyres. The young lady called the day after , appointment made for following day . Tyres fitted. Good communication and service.

October 29, 2025
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for your review Caroline. We’re pleased we could find suitable tyres and schedule your appointment promptly despite initial availability issues. Clear communication and timely updates are key to ensuring a smooth service experience, and it’s great to hear you felt well informed throughout. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Popped in early on Monday morning.

Popped in early on Monday morning as had slow puncture. Was advised would be a bit of a wait, which was expected , and asked if I wanted to book in for later. Which I did.
Came back at 2.00 and was seen straight away, chose tyre and put car in bay. Chap then advised he'd had a look and it could be patched as screw hadn't gone far in, so saved me £50 quid. All done and sorted. Chap even backed my car out and across their busy car park.

October 13, 2025
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for sharing your experience Michael. We're pleased our team was able to advise you clearly, save you money with a repair, and provide attentive service throughout your visit.

Rated 5 out of 5 stars

Great service

Firstly I like the fact I could choose my tyres online so knew exactly what was in stock in the size I required,tyres fitted quickly and had a free wheel alignment check and was shown the printout of where they weren’t aligned so had all 4 wheels aligned,great service

August 15, 2025
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for your review Robin. We’re pleased you found our online tyre selection convenient and appreciated the quick fitting and free wheel alignment check we offer. Your satisfaction means a lot to us, and we look forward to serving you again.

Rated 5 out of 5 stars

Helpful and do what they say they are…

Helpful and do what they say they are going to do :)

April 17, 2025
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for your feedback Rachel. We take pride in being reliable and delivering on our promises. Your comments are appreciated, and we look forward to assisting you again.

Rated 5 out of 5 stars

tracking

quickly arranged dealt with on time. Explained what needed doing and did it efficiently. In and out within the hour. personable and helpful staff. Reasonable pricing

June 13, 2025
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for sharing your experience, Kevin. We’re committed to providing clear advice, efficient service, and fair pricing for every wheel alignment appointment. Your feedback about our team’s approach is valued, and we appreciate you choosing Bush Tyres. We look forward to welcoming you again.

Rated 5 out of 5 stars

Trustworthy Bush Branch in Hull

Yet again today good honest and friendly advice.
Would not go anywhere else for anything concerning tyres for my car.

April 4, 2025
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for your kind words and continued trust in our Hull branch, Tony! It’s fantastic to hear that you value the honest and friendly advice our team provides. We really appreciate your loyalty and look forward to being your go-to for all things tyre-related in the future.

Rated 5 out of 5 stars

Awesome service as usual

Awesome service as usual. Tyre needed new valve. The asked to check other side and that one needed one too. It was replaced quickly and efficiently.

March 28, 2025
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for your kind words, Lucy! It’s great to hear the team picked up on the second valve and got everything sorted quickly for you. We always aim to deliver efficient, thorough service — we really appreciate you taking the time to share your experience, thank you again!

Rated 5 out of 5 stars

Wish I could give you 10 stars

Wish I could give 10 stars I really do. You seriously couldn't get a better team to help you. I'm a driving instructor who woke up to a total flat tyre today. They had me back on the road and out to work before I could say " boo! " :) thank you so much and will always recommend and bring custom your way. Again a big thank you.

March 13, 2025
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for your kind words, Latticia! We're pleased we could assist you quickly and get you back on the road. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need our services again, we’ll be happy to help.

Rated 5 out of 5 stars

Took my car in to have the steering…

Took my car in to have the steering looked at, Callum and team found problem and showed me so I understood, rectified problem, good set of Lad's there.

February 25, 2025
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for your great feedback, Ian! It’s great to hear Callum and the team could help you with your steering issue and that you felt informed throughout the process. Our goal is always to make sure our customers understand the problem and the solution. We’re grateful for your kind words, and we’re happy to know you had a positive experience with us. See you again soon!

Rated 5 out of 5 stars

5 star service from these guys

5 star service from these guys.

Was stuck in hull an hour away from home at 4.30pm with a flat tyre and no spare wheel. Rang around a few garages who couldn't help till the next day. Julien saved my day and managed to get someone out to me in less then 45mins!! Tyre on within 10mins and away! And didn't cost me an arm and a leg either! Very thankful to you both! And I know I'll have a very happy father thankful to you guys for coming to my rescue!

February 19, 2025
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

We are so pleased we could help, Emma! Being stranded with a flat tyre is never ideal, especially far from home. Julien and the team always go the extra mile to get drivers back on the road quickly and affordably. Thanks for your kind words

Rated 5 out of 5 stars

Brilliant bunch of lads

The professional way they work is outstanding you can see that these lads here care and take pride in there work ..which is hard to find these days ..
Would highly recommend to you all

December 6, 2024
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for your fantastic review, Ian! We're delighted to hear that our team's professionalism and pride in their work stood out to you. Your recommendation means a lot, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great staff excellent communication and…

Great staff excellent communication and great overall experience.

October 9, 2024
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for your positive feedback! We're thrilled to hear that you your experience exceeded your expectations. We appreciate your support and look forward to serving you again

Rated 5 out of 5 stars

Prompt service.

Booked appointment for wheel alignment at Stone Ferry branch in Hull after hitting a large pot hole.
Work was carried out and was told that alignment was only out marginally. I ask them to do the alignment as car was not feeling correctly. 15 minutes later my car was returned to me and now it feels like new.

September 16, 2024
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for sharing your experience, Mike! We're pleased to hear our Stoneferry Road team in Hull could assist with your wheel alignment and help restore your car’s handling. It’s always our goal to provide prompt, professional service that gets you back on the road with confidence. We appreciate your trust in us!

Rated 5 out of 5 stars

Richard & Callum and the team are first class

Richard & Callum and all the team do an excellent job

October 10, 2024
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for your kind words, Elaine! Richard & Callum always strive to do a great job and it's great to hear their efforts are recognised.

Rated 5 out of 5 stars

Fast and efficient service and repair…

Fast and efficient service and repair of my car. Callum was courteous and super helpful couldn't do enough for me. cheers guys will definitely return!

August 29, 2024
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for your positive review! We're pleased to hear Callum and the team delivered the fast and efficient service you expected. We appreciate your support and look forward to assisting you again.

Rated 5 out of 5 stars

Great overall service

Items I wanted were in stock, staff very polite and knew their job well, very fast service

August 21, 2024
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thanks for the feedback, Pete! We're pleased to hear you had a great experience. It's always our goal to provide fast service with knowledgeable and polite staff. We look forward to helping you again!

Rated 5 out of 5 stars
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you so much for your glowing review, Paul! We're thrilled to hear that Callum provided fantastic service during your visit to Bush Tyres, Hull (Stoneferry Road). Your recommendation means a lot to us, and we truly appreciate your loyalty. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. Thanks again for choosing Bush Tyres—we look forward to serving you and your family and friends again soon!

Rated 5 out of 5 stars

Very helpful

Very helpful. Callum was knowledgeable and explained things well.

May 24, 2024
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for your review of the experience you had with Callum and his team. Tony.

Rated 5 out of 5 stars

Brilliant company in Hull

Brilliant company in the centre of Hull. The only place that I trust with my car. Friendly and knowledgeable staff and keen prices. Highly recommended

May 16, 2024
Unprompted review
Bush Tyres - Hull - Stoneferry logo

Reply from Bush Tyres - Hull - Stoneferry

Thank you for your wonderful feedback, Paul! We're thrilled to be your trusted choice for car care in Hull. Our team takes pride in providing friendly service and expert knowledge, all at competitive prices. Your recommendation means a lot to us, and we appreciate your continued trust in our services. We look forward to serving you again in the future!

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