Jimmy John's - Order 650272 (Colonial Heights,  VA on 9/16)

Jimmy John's - Order 650272 (Colonial Heights, VA on 9/16) Reviews

A product’s star rating is calculated as the average of all its reviews.


Cater Nation logo

Sold by Cater Nation

www.caternation.com

893 Reviews

4.9

The information on this page is based solely on product reviews written by customers of Cater Nation via Trustpilot.


Here’s what people highlighted

Quality

4.0

6 ratings

Reliability

3.7

6 ratings

Taste

4.0

6 ratings

Value for money

4.2

6 ratings


All reviews


Rated 5 out of 5 stars

The food was great.

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 5 out of 5 stars

They were late delivering the order but provided extra food as take-home for the participants!

Quality: 5
Reliability: 4
Taste: 5
Value for money: 5
Rated 1 out of 5 stars

Incorrect.

Quality: 1
Reliability: 1
Taste: 1
Value for money: 2
Cater Nation logo

Reply from Cater Nation

Hi Katherine,

Can you let us know what was incorrect so we can help make it right with your Jimmy John's catering order?

Thanks!
Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Thanks for assisting us to 7/16/25 on such short notice. It is appreciated!

Quality: 4
Reliability: 5
Taste: 4
Value for money: 4
Rated 2 out of 5 stars

The product was not the issue it was the late delivery. Order was supposed to be delivered at 11:45 and when we called it had not even left the store. We were then told it would be there at 1:00 but did not show up until after 1:30. They did credit our invoice 50%.

Quality: 4
Reliability: 2
Taste: 4
Value for money: 4
Cater Nation logo

Reply from Cater Nation

Hi Wendy,

We sincerely apologize for the obstacles that Jimmy John's encountered in preparing and delivering your catering order. Thank you for sharing this feedback and we appreciate your patience as we navigated through the delivery issue. We appreciate your understanding and are glad that Jimmy
John's addressed the late delivery with compensation. We hope you’ll consider giving them another chance, as this is not typical of their service.

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Everyone enjoyed the boxed lunches. Would suggest having can or bottled sodas for catering orders as the drinks were not labeled and a bit confusing. Other than that everything was good.

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5