PizzaPapalis  - Order 645012 (Detroit,  MI on 7/22)

PizzaPapalis - Order 645012 (Detroit, MI on 7/22) Reviews

A product’s star rating is calculated as the average of all its reviews.


Cater Nation logo

Sold by Cater Nation

www.caternation.com

893 Reviews

4.9

The information on this page is based solely on product reviews written by customers of Cater Nation via Trustpilot.


Here’s what people highlighted

Quality

4.6

14 ratings

Value for money

4.8

13 ratings

Reliability

4.8

11 ratings

Taste

4.7

11 ratings


All reviews


Rated 5 out of 5 stars

Tasty and filling.

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 5 out of 5 stars

Delivery was punctual and food was excellent!

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 5 out of 5 stars

Tasty food and delivery service is superb!

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 5 out of 5 stars

My order was delivered on time. The driver was professional and pleasant. All items were as ordered.

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 5 out of 5 stars

Small mix-up with order; however, it was rectified in a timely manner.

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 5 out of 5 stars

Timely delivery and excellent service.

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 5 out of 5 stars

Excellent and timely service/delivery.

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 5 out of 5 stars

Excellent food, timely delivery service, and courteous driver!

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 5 out of 5 stars

Excellent and timely delivery service.

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 5 out of 5 stars

Very dependable!

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 1 out of 5 stars

First off, the drive called me to meet him to pick-up the delivery from the car. Every other time I have ordered from Cater Nation, they have brought the food up and set it up. Secondly, the napkins, plates, knives and forks were all dumped into a bag. This is a hospital and I am feeding cancer patients. The thought of multiple hands touching the prongs of the forks tossed into a bag is disturbing as these are immuno-compromised people. Third, no cups for the soda despite the fact that I asked the driver if there were cups in one of the bags. Fourth, the lasagna was a giant block of cheese with a tiny bit of meat, some noodles and a little bit of sauce - nasty. I know I'll never order from PizzaPapalis again. And the fact that I've had problems just about every month using Cater Nation, I doubt I'll be using this service again, which is a bummer because it does make catering my monthly lunches easier.

Quality: 1
Reliability: 3
Taste: 2
Value for money: 4
Cater Nation logo

Reply from Cater Nation

We are so terribly sorry to hear about your experience Valerie! We will definitely be in contact with Pizza Papalis and contact you back as soon as possible.

Thank you for your patience and cooperation while we review your order issue.

We will follow up with you as soon as possible,

~Janet M
Cater Nation

Rated 5 out of 5 stars

Everyone loved the individual pasta lunches. It was a lot of food. However, some of the lettuce looked a little old.

Quality: 5
Value for money: 4
Rated 4 out of 5 stars

They were on time and the food was great! The only issue was that we ordered 3 2-liter sodas and we only received 3 personal size sodas.

Quality: 4
Value for money: 4
Rated 4 out of 5 stars

They dropped off the order and left. Someone informed me of the delivery. I think it would have been appropriate for the delivery person to speak to me before they left. But other than that, the food was delicious, fresh and ample!

Quality: 5
Rated 4 out of 5 stars

Food was very good. Lots of compliments. Only issue was all the condiments and utensils were tossed loosely in a grocery bag...loose forks, loose cups of cheese, napkins, plates. Actually I don't think I ordered the setups in order to save money but I got them anyway. Not sure I would order again because of the $200 minimum. I didn't need $200 worth of food.

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Reply from Cater Nation

Valerie,

Glad to her the food was good. Thank you for sharing your valued feedback with us. We'll be sure to pass this information onto Pizza Papalis as well.

Kristine
Cater Nation

Rated 4 out of 5 stars

This was the first time I ordered Pizza Papalis for the team, and it was a big hit!

Rated 5 out of 5 stars

The food was outstanding, and the delivery driver was great. He as able to maneuver through all of the street close downs around my building and get our food delivered to us. I am very satisfied with our order, and I highly recommend them!

Rated 3 out of 5 stars

Although the food was excellent a mistake was made on one of my salad orders even though I had specific instructions on my request. The mistake was corrected but it was disappointing none-the-less.

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Reply from Cater Nation

Thank you for your feedback Anna. We have been in contact with Pizza Papalis to be sure the Manager is reviewing all Cater Nation invoices with their delivery drivers. We do apologize for the inconvenience.

~Janet M.
Cater Nation